Nottingham, NG1
4.1/5, 76 reviews
74% recommended
78% lettings valuation accuracy
87% lettings fee satisfaction

“Disappointing Service and Lack of Communication...”

Share on :
Sep 25,2024
Minithumbdown
By: 'Uzair'
Sep 25,2024
0 people found
this helpful
I recently ended my tenancy with Haart for a property in Nottingham, and I have to say, the experience has been extremely frustrating. Despite following all procedures, including returning the keys and sending multiple emails, I’ve received no response regarding the return of my deposit. The tenancy ended on 14 August 2024, yet over a month later, I'm still waiting for my deposit to be returned or any clear response.
The level of communication has been shockingly poor. I’ve sent numerous emails, and none of my concerns have been addressed. Even after escalating the issue, there’s been no sense of urgency or customer care.
I understand that mistakes happen, but the complete disregard for tenant concerns and lack of any updates is unacceptable. Based on this experience, I would not recommend Haart to anyone looking for a reliable and responsive letting agent. The service I received falls far below the standard I expected and what is legally required.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

haart
16 - 18 Upper Parliament Square
City Centre,Nottingham
Nottinghamshire
NG1 2AD
0 115 985 9065

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 78% 87% £450 £1,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
10 4 23 9 13 0 5 0 5 7
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
ARLA TPOS Sales TPOS Lettings
Latest Properties

No Properties

“Scott Stennett came to the family property to......”

Share on :
Oct 03,2024
Minithumbdown
Scott
By: 'Dawn'
Oct 03,2024
0 people found
this helpful
Scott Stennett came to the family property to do a probate valuation . Scott was extremely polite , professional and considerate to the family’s grief whilst discussing the property detail. We were all impressed with his manner and warmth that we would certainly recommend Harts to ...
read full review
Was this helpful? Yes

“Disappointing Service and Lack of Communication...”

Share on :
Sep 25,2024
Minithumbdown
By: 'Uzair'
Sep 25,2024
0 people found
this helpful
I recently ended my tenancy with Haart for a property in Nottingham, and I have to say, the experience has been extremely frustrating. Despite following all procedures, including returning the keys and sending multiple emails, I’ve received no response regarding the return of my ...
read full review
Was this helpful? Yes

“Thanks to Dinesh...”

Share on :
Sep 17,2024
Minithumbup
Dinesh
By: 'Surya'
Sep 17,2024
0 people found
this helpful
I recently had a house viewing with Dinesh from Haart, and I was very impressed with his professionalism and knowledge. He provided all the necessary details about the property, answered all my questions thoroughly, and was incredibly approachable throughout the viewing. Dinesh was well-prepared and ...
read full review
Was this helpful? Yes

“You set up a tennancy with haarts Estate agent. The ......”

Share on :
Jul 30,2024
Minithumbdown
Zoe
By: 'Yj'
Jul 30,2024
0 people found
this helpful
You set up a tennancy with haarts Estate agent. The agent dealing with the tenancy is zoe Gregory. Before the tenancy was signed she was so good at doing what she needed to to get the tenancy signed. First months payment by the Tennant to ...
read full review
Comment on agent fees
The fees are OK but underpaying someone and then still not correcting it is absoluty not on and should not lie on me to chase them.
Was this helpful? Yes

“Dinesh was very helpful and professional.He h......”

Share on :
Mar 27,2024
Minithumbup
Dinesh
By: 'Tappeta'
Mar 27,2024
0 people found
this helpful
Dinesh was very helpful and professional.He has showed the property very patiently. Really nice person . I totally recommend him and Haart agency .thank you so much. Dinesh has come across as being eager to help, enthusiastic and very responsive. I wish him the very ...
read full review
Was this helpful? Yes

“I was quietly impressed with Dinesh from the ......”

Share on :
Feb 27,2024
Minithumbup
Kelsey
By: 'Lucia'
Feb 27,2024
0 people found
this helpful
I was quietly impressed with Dinesh from the start His Valuation was realistic and his enthusiasm and dedication to his work certainly persuaded me to go ahead with Haarts Nottingham and I can honestly say I’m not disappointed The House has sold within the ...
read full review
Was this helpful? Yes

“Unprofessional Manager...”

Share on :
Feb 06,2024
Minithumbdown
Emma
By: 'Patrick'
Feb 06,2024
0 people found
this helpful
This is the most unprofessional estate agents we've had the displeasure of dealing with. Emma the branch manager broke regulations, ethics and used bullying tactics when we were simply trying to purchase a property. Three weeks into the process after sending documents and identification, she ...
read full review
Was this helpful? Yes

“The most unprofessional estate agents....”

Share on :
Feb 06,2024
Minithumbdown
By: 'Sophie'
Feb 06,2024
0 people found
this helpful
Probably the most unprofessional of Estate agents you can deal with. From calling up my estate agents screaming at them, the bullying the constant threats of withdrawing to allow sale to fall through. I highly encourage people to not sell through them, highly stressful, the ...
read full review
Was this helpful? Yes

“Would like to say a massive thank you to Dine......”

Share on :
Dec 22,2023
Minithumbup
Denish
By: 'STEPHEN'
Dec 22,2023
0 people found
this helpful
Would like to say a massive thank you to Dinesh and the staff at Haarts on selling my property, was informed throughout the process via emails and sms, very professional in what they Do. Highly Recommend. Steve....
read full review
Was this helpful? Yes

“Hi would just like to say a pleasure doing bu......”

Share on :
Dec 08,2023
Minithumbup
Scott
By: 'Martina'
Dec 08,2023
0 people found
this helpful
Hi would just like to say a pleasure doing business with this company to sell our late parents house the staff were so polite and helpful Scott was ready to help when he could or made sure we got the help we needed would love ...
read full review
Was this helpful? Yes

“Many thanks to Sean, He dealt with my letting......”

Share on :
Oct 20,2023
Minithumbup
Sean
By: 'Jennifer'
Oct 20,2023
0 people found
this helpful
Many thanks to Sean, He dealt with my letting. Took his time to explain every stage of the process. Has good communication skills and very professional . Keep up the good work...
read full review
Was this helpful? Yes

“Sean dealt with the letting of my house. Grea......”

Share on :
Aug 18,2023
Minithumbup
By: 'Gini Bird'
Aug 18,2023
0 people found
this helpful
Sean dealt with the letting of my house. Great at communicating, very speedy and very helpful....
read full review
Was this helpful? Yes

“Many thanks to Zoe, she is THE BEST in the bu......”

Share on :
Jun 08,2023
Minithumbup
Zoe
By: 'Thomas'
Jun 08,2023
0 people found
this helpful
Many thanks to Zoe, she is THE BEST in the business, communication is brilliant, she is always available to talk, day and night, what you see you will get…. Very professional lady she is… I been in this business for many years and i only ...
read full review
Was this helpful? Yes

“Many thanks to Sean. He is such a great perso......”

Share on :
Apr 21,2023
Minithumbup
Sean
By: 'Maclean Makosana'
Apr 21,2023
0 people found
this helpful
Many thanks to Sean. He is such a great person to work with.Good communication skills made the whole process very easy....
read full review
Was this helpful? Yes

“Like to say a big thanks to all the team tha......”

Share on :
Apr 21,2023
Minithumbup
Sean
By: 'Janet'
Apr 21,2023
0 people found
this helpful
Like to say a big thanks to all the team that worked so hard and quickly to get my family move in. Very polite at all times very helpful In a short space of time Much appreciated . Thank you all haart team ,...
read full review
Was this helpful? Yes

“Excellent customer service with detailed inst......”

Share on :
Apr 14,2023
Minithumbup
Sean
By: 'Genius Muzembe'
Apr 14,2023
0 people found
this helpful
Excellent customer service with detailed instructions and updates on all stages. Received excellent customer service from Sean. Keep up the good work....
read full review
Was this helpful? Yes

“Rachel was very helpful, patient and friendly......”

Share on :
Mar 14,2023
Minithumbup
Racheal
By: 'Aaron'
Mar 14,2023
0 people found
this helpful
Rachel was very helpful, patient and friendly through the whole process. And was very efficient at getting me any information I needed...
read full review
Was this helpful? Yes

“Gerilee and Dinesh have been really helpful a......”

Share on :
Feb 16,2023
Minithumbup
Dinesh
By: 'Richard'
Feb 16,2023
0 people found
this helpful
Gerilee and Dinesh have been really helpful and supportive during the negotiations. They helped us on their days off too....
read full review
Was this helpful? Yes

“Purchasing through Haarts...”

Share on :
Feb 02,2023
Minithumbup
Lesley
By: 'Hayley'
Feb 02,2023
0 people found
this helpful
We have just completed on the purchase of our first home. It was a tense and stressful time because of the incompetence of the conveyancing company we used but thanks to Lesley who worked tirelessly to progress the sale, we finally got there. Thanks Lesley, ...
read full review
Was this helpful? Yes

“I would like to thank Sean at the Nottingham......”

Share on :
Jan 27,2023
Minithumbdown
Sean
By: 'Mr Sean Hogan'
Jan 27,2023
0 people found
this helpful
I would like to thank Sean at the Nottingham City branch for his excellent and efficient handling of my property letting....
read full review
Was this helpful? Yes

“I bought property using them their service is......”

Share on :
Dec 16,2022
Minithumbup
Scott
By: 'Abraham'
Dec 16,2022
0 people found
this helpful
I bought property using them their service is good. Always trying to answer questions ontime they not the ones that cheat. I really appreciate Scott for helping me....
read full review
Was this helpful? Yes

“Application was straightforward. I was in com......”

Share on :
Nov 18,2022
Minithumbdown
Racheal
By: 'Tari D'
Nov 18,2022
0 people found
this helpful
Application was straightforward. I was in communication with Rachael who is part of the Haart’s team. She was absolutely incredible, great, lovely and is fantastic at her job. If I could give infinity stars I would. Haart is very reliable and will definitely let ...
read full review
Was this helpful? Yes

“Rachael Chambers was very helpful throughout ......”

Share on :
Nov 03,2022
Minithumbup
Racheal
By: 'Reece'
Nov 03,2022
0 people found
this helpful
Rachael Chambers was very helpful throughout the process of moving out and always very attentive whenever needed. Always answering calls / calling back with in minutes & always helping us when we needed assistance. Thank you Rachael!...
read full review
Was this helpful? Yes

“We just moved in to our new property and Sean......”

Share on :
Oct 27,2022
Minithumbup
Sean
By: 'Matthew'
Oct 27,2022
0 people found
this helpful
We just moved in to our new property and Sean was a fantastic help every step of the way into achieving our great home. Really helpful....
read full review
Was this helpful? Yes

“My experience with Haart was wonderful. Sean ......”

Share on :
Oct 21,2022
Minithumbup
Sean
By: 'Sal Zaf'
Oct 21,2022
0 people found
this helpful
My experience with Haart was wonderful. Sean Doherty handled my case very professionally. Keep it up and remain committed to serve....
read full review
Was this helpful? Yes

“Racheal was amazing in showing us a property ......”

Share on :
Oct 18,2022
Minithumbup
Racheal
By: 'Valerie'
Oct 18,2022
0 people found
this helpful
Racheal was amazing in showing us a property and being there every step of the way :) friendly and supportive. A true asset to the company....
read full review
Was this helpful? Yes

“Leaving Scott @haarts a review...”

Share on :
Aug 23,2022
Minithumbdown
Scott
By: 'Nikita'
Aug 23,2022
0 people found
this helpful
I have been trying for months to buy house , and one of the best sales agent I come across, Scott from Haarts has been really friendly very professional and always try's his best to get viewing for the property we like, comes out his way ...
read full review
Was this helpful? Yes

“Its a very smooth journey with haarts.ocean ......”

Share on :
Aug 20,2022
Minithumbup
By: 'Chinchu'
Aug 20,2022
0 people found
this helpful
Its a very smooth journey with haarts.ocean is in regular contact all the way, she is so helpful, friendly and knowledgeable. Very professional. Highly recommend. Thank you...
read full review
Was this helpful? Yes

“Mr Nathan Binfield has provided us with an ef......”

Share on :
Aug 18,2022
Minithumbup
Nathan
By: 'Mrs Appleton'
Aug 18,2022
0 people found
this helpful
Mr Nathan Binfield has provided us with an efficient and friendly service in our property purchase. Many thinks for all this. Lina Appleton...
read full review
Was this helpful? Yes

“Melanie Murchie was absolutely brilliant. Ne......”

Share on :
Jul 22,2022
Minithumbup
Melanie
By: 'Vyne'
Jul 22,2022
0 people found
this helpful
Melanie Murchie was absolutely brilliant. Never spoken to her before and not even my branch but she went that extra mile for me. Communication great and backed it up with her actions. Helping me going forward and I couldn’t be more pleased. I really ...
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by haart, Nottingham NG1 2AD



Find the Best Agent to
Sell or Rent Your Home