Suite 7N, Trafford House, Old Trafford, M32
4.7/5, 4264 reviews
91% recommended
91% sales valuation accuracy
93% sales fee satisfaction
Springbok Estate Agents in Manchester

“James very helpful...”

Share on :
Sep 24,2024
Minithumbup
James
bethan
By: 'Sandra'
Sep 24,2024
0 people found
this helpful
James was pleasant and courteous to speak to. If he didn’t answer any calls he would phone back fairly promptly. So far my experience with Springbok has been mostly positive. WF17
Was this helpful? Yes
By: Springbok Customer Services
Sep 25, 2024
We appreciate your positive review and are ecstatic to know that you had a great experience with us. Your feedback will be shared with our team, who will be encouraged by your kind words. If you ever require our services again, please don't hesitate to get in touch. Warmest Regards, Springbok Customer Services

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Springbok Properties
Chester Street
Old Trafford
Greater Manchester
M32 0RS
0800 068 7935

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 91% 93% £21,500 £35,200,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
140 13 16 3 1885 170 1668 100 173 96
Areas covered
  • National
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
TPOS Sales TPOS Lettings TPOS DPS
Rankings
Latest Properties

No Properties

Images & Videos

“Good so far, promising and delivering a quick......”

Share on :
Nov 20,2024
Minithumbup
Haden
By: 'daniel'
Nov 20,2024
0 people found
this helpful
Good so far, promising and delivering a quick sale, as was needed here....
read full review
Was this helpful? Yes
By: Springbok Customer Services
Nov 21, 2024
We appreciate you taking the time to leave a review. It’s great to hear that our team was able to assist you smoothly. We’ll pass your feedback on to them, and they’ll be pleased to know their efforts were appreciated. If you have any questions or need further assistance, feel free to contact us.
Warm regards, Springbok Customer Services

“Almost in I hope!...”

Share on :
Nov 20,2024
Minithumbup
Sam
Becci
By: 'Mr Reid'
Nov 20,2024
0 people found
this helpful
I’m not in my property yet so this is a review on the story so far. Like all online based companies you do spend time wondering if you’re making the right choice or not. The negotiator Sam was very good. He did not ...
read full review
Was this helpful? Yes
By: Springbok Customer Services
Nov 21, 2024
Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your comments. If you need any further help, don’t hesitate to reach out.
Warm regards, Springbok Customer Services

“I must admit I was a lot apprehensive when de......”

Share on :
Nov 19,2024
Minithumbup
Mason
By: 'Lynn Hughes'
Nov 19,2024
0 people found
this helpful
I must admit I was a lot apprehensive when decided to use this company but from the first chat to the actual sale it became apparent that this was a very professional company...
read full review
Was this helpful? Yes
By: Springbok Customer Services
Nov 21, 2024
Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. If you ever need anything else, please get in touch.
Warm regards, Springbok Customer Services

“Good communication. Friendly service. Helpful......”

Share on :
Nov 19,2024
Minithumbup
By: 'Christopher lawson'
Nov 19,2024
0 people found
this helpful
Good communication. Friendly service. Helpfully at all stages of the sale...
read full review
Was this helpful? Yes
By: Springbok Customer Services
Nov 21, 2024
We truly appreciate your thoughtful feedback. It’s wonderful to know you had a positive experience with our service. We’ll pass your comments along to the team, who will be encouraged by your words. Please feel free to reach out if you need any further help.
Warm regards, Springbok Customer Services

“I used Springbok and after an initial regret ......”

Share on :
Nov 19,2024
Minithumbup
Hamish
By: 'PETER G DEWSBERY'
Nov 19,2024
0 people found
this helpful
I used Springbok and after an initial regret Hamish sorted everything out and we completed the sale...
read full review
Was this helpful? Yes
By: Springbok Customer Services
Nov 21, 2024
Thank you for sharing your experience. We’re pleased to have met your expectations and provided the support you needed. Your feedback will be shared with our team, who’ll appreciate the recognition. If you ever require further assistance, don’t hesitate to reach out.
Warm regards, Springbok Customer Services

“An unusual company to work with but good if y......”

Share on :
Nov 19,2024
Minithumbup
bethan
By: 'Nikki'
Nov 19,2024
0 people found
this helpful
An unusual company to work with but good if you want to move quickly. Bethan was very helpful though and any issues were quickly looked into and resolved...
read full review
Was this helpful? Yes
By: Springbok Customer Services
Nov 21, 2024
We’re grateful for your positive review. It’s great to hear that we could provide the service you needed. Your kind words will be shared with the team as motivation to continue their hard work. Please contact us if you have any other questions.
Warm regards, Springbok Customer Services

“Very good service...”

Share on :
Nov 19,2024
Minithumbup
Annie
By: 'Masum'
Nov 19,2024
0 people found
this helpful
I'm very happy springbok Properties is very good excellent service specially annie wood...
read full review
Was this helpful? Yes
By: Springbok Customer Services
Nov 21, 2024
Thank you for your feedback. We’re glad to know you were satisfied with our service. We’ll share your comments with the team, who will be encouraged by your kind words. If there’s anything else we can help with, please feel free to reach out.
Warm regards, Springbok Customer Services

“Mason absolute legendMason worked with me t......”

Share on :
Nov 18,2024
Minithumbup
Mason
By: 'Jack'
Nov 18,2024
0 people found
this helpful
Mason absolute legend Mason worked with me throughout the process and was very open around expectations and the type of buyer we would look for. This allowed me to improve the property based on feedback and ultimately get an offer that was just right to ...
read full review
Was this helpful? Yes
By: Springbok Customer Services
Nov 19, 2024
View all comments (1)
We’re grateful for your positive review. It’s great to hear that we could provide the service you needed. Your kind words will be shared with the team as motivation to continue their hard work. Please contact us if you have any other questions. Warm regards, Springbok Customer Services ...

“Great service from Marc once we offer made. H......”

Share on :
Nov 17,2024
Minithumbup
Marc
Annie
By: 'ChrisH'
Nov 17,2024
0 people found
this helpful
Great service from Marc once we offer made. He was efficient and friendly. Annie is really helpful and returns calls and chases everything to get the purchase done as quick as possible. I feel I can relay on her to move things forward. Found we ...
read full review
Was this helpful? Yes
By: Springbok Customer Services
Nov 18, 2024
View all comments (1)
We are thrilled to receive such positive feedback from you! Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services ...

“Professional and Easy Sale Process...”

Share on :
Nov 17,2024
Minithumbup
By: 'George'
Nov 17,2024
0 people found
this helpful
After struggling with traditional estate agents, I contacted Springbok Properties. They seemed like a reliable property buying company based on my first interaction. My wife and I decided to proceed further. James provided a fair cash offer, and the cash buying process was smooth and ...
read full review
Was this helpful? Yes
By: Springbok Customer Services
Nov 18, 2024
View all comments (1)
Your rating and feedback are truly appreciated. We're glad to have met your expectations and will share your feedback with our team. If there's anything else we can assist you with, please don't hesitate to let us know. Warmest Regards, Springbok Customer Services ...

“I signed a contract that said in Bold on the ......”

Share on :
Nov 14,2024
Minithumbdown
By: 'Sara Harrison'
Nov 14,2024
0 people found
this helpful
I signed a contract that said in Bold on the front. NO SELLING FEES. I assumed thos meant the fees would be negotiated on top of the purchase price. They are not. For example I was told I had an offer of 115000 when in fact ...
read full review
Was this helpful? Yes
By: Springbok Customer Services
Nov 19, 2024
View all comments (2)
Dear Sara, thank you for sharing your feedback. We’re sorry to hear about your experience and appreciate the opportunity to address your concerns. Firstly, we’d like to clarify that no deceptive practices have occurred here. There are no selling fees for engaging in our services or completing your property sale, and you have not been charged or invoiced for such fees. We understand you may be referring to the balance due to us which we will detail further below. At the outset, we provided a ...

“Mason has been there when needed throughout t......”

Share on :
Nov 13,2024
Minithumbup
By: 'Ian Burgess'
Nov 13,2024
0 people found
this helpful
Mason has been there when needed throughout the process, well supported...
read full review
Was this helpful? Yes
By: Springbok Customer Services
Nov 14, 2024
View all comments (1)
We're thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be motivated by your kind words. If there's anything else we can do for you, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services ...

“Staff Good But Lack of Cohesion in the Process...”

Share on :
Nov 13,2024
Minithumbdown
By: 'Josh'
Nov 13,2024
0 people found
this helpful
While having different specialists at every stage has it's benefits, it also causes some communication as it appears there is a lack of communication. Don't get me wrong, because Natalie our negotiator was fantastic. However, from start to finish, there could be better cohesion. While ...
read full review
Was this helpful? Yes
By: Springbok Customer Services
Nov 14, 2024
View all comments (1)
Thank you for your comments! We appreciate all feedback and will take a look into your file to review any measures that can be introduced for improvement purposes. We wish you all the best in the future. Best regards, Springbok Customer Services ...

“We are in the process of a house purchase but......”

Share on :
Nov 12,2024
Minithumbup
Joanne
By: 'Ravi'
Nov 12,2024
0 people found
this helpful
We are in the process of a house purchase but SP has been very good at taking care of every step ensuring smooth processes. The solicitors' SP suggested seems to delay paperwork much....
read full review
Was this helpful? Yes
By: Springbok Customer Services
Nov 13, 2024
View all comments (1)
Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service possible. Should you have any future inquiries or require further assistance, please do not hesitate to reach out. Warmest Regards, Springbok Customer Services ...

“Lewis Buddle...”

Share on :
Nov 11,2024
Minithumbup
Lewis
By: 'Rebecca'
Nov 11,2024
0 people found
this helpful
Lewis was very helpful throughout the negotiation process. We were kept fully informed of what was going on. He was very kind and answered any questions we had very clearly. 10/10 service and would highly recommend....
read full review
Was this helpful? Yes
By: Springbok Customer Services
Nov 12, 2024
View all comments (1)
Thank you for your feedback. We’re glad to know you were satisfied with our service. We’ll share your comments with the team, who will be encouraged by your kind words. If there’s anything else we can help with, please feel free to reach out. Warm regards, Springbok Customer Services ...

“Haden has been brilliant so far, ringing me b......”

Share on :
Nov 11,2024
Minithumbdown
Haden
By: 'David'
Nov 11,2024
0 people found
this helpful
Haden has been brilliant so far, ringing me back, taking time to explain the process. He has been professional on each occasion, no pressure, but reassuringly works at a pace that matches my expectations. So far so good and he is a definite credit to ...
read full review
Was this helpful? Yes
By: Springbok Customer Services
Nov 12, 2024
View all comments (1)
Thank you for sharing your experience. We’re pleased to have met your expectations and provided the support you needed. Your feedback will be shared with our team, who’ll appreciate the recognition. If you ever require further assistance, don’t hesitate to reach out. Warm regards, Springbok Customer Services ...

“Excellent communication and support...”

Share on :
Nov 11,2024
Minithumbup
Jessica
By: 'Andrew Smith'
Nov 11,2024
0 people found
this helpful
I am very happy with the regular communications and flexibility to complete a quick house sale. I am currently in the process of sale, at the final stages. All staff of Springbok have been helpful throughout....
read full review
Was this helpful? Yes
By: Springbok Customer Services
Nov 12, 2024
View all comments (1)
Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. If you ever need anything else, please get in touch. Warm regards, Springbok Customer Services ...

“Very happy indeed, very quickly sold, smooth ......”

Share on :
Nov 09,2024
Minithumbup
James
bethan
By: 'Linda'
Nov 09,2024
0 people found
this helpful
Very happy indeed, very quickly sold, smooth process, so far....
read full review
Was this helpful? Yes
By: Springbok Customer Services
Nov 12, 2024
View all comments (1)
Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your comments. If you need any further help, don’t hesitate to reach out. Warm regards, Springbok Customer Services ...

“Excellent service 👍 👍 👍 👍 👍 👍 👍 👍...”

Share on :
Nov 08,2024
Minithumbup
By: 'Sabu'
Nov 08,2024
0 people found
this helpful
Excellent service 👍 👍 👍 👍 👍 👍 👍 👍...
read full review
Was this helpful? Yes
By: Springbok Customer Services
Nov 12, 2024
View all comments (1)
Thank you for choosing our services and for leaving us such positive feedback. We're thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be motivated by your kind words. If there's anything else we can do for you, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services ...

“MARC...”

Share on :
Nov 08,2024
Minithumbup
Marc
By: 'GEOFF BULL'
Nov 08,2024
0 people found
this helpful
Marc superb got the Sale over the line in the face of Adversity!! Proper bloke...
read full review
Was this helpful? Yes
By: Springbok Customer Services
Nov 12, 2024
View all comments (1)
We greatly appreciate your feedback and are thrilled to know that you were satisfied with our services. Your comments will be shared with our team, who will be inspired by your kind words. If you have any future inquiries or require further assistance, please do not hesitate to contact us. Warmest Regards, Springbok Customer Services ...

“Very clear, transparent and open and honest a......”

Share on :
Nov 07,2024
Minithumbup
Lewis
By: 'Andrea'
Nov 07,2024
0 people found
this helpful
Very clear, transparent and open and honest about what was going on during the sale....
read full review
Was this helpful? Yes
By: Springbok Customer Services
Nov 12, 2024
View all comments (1)
Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your comments with the team as they take great pride in delivering exceptional service. If there's anything else we can do for you, please feel free to contact us. Warmest Regards, Springbok Customer Services ...

“Jo Is extremely professional and helpful. Kep......”

Share on :
Nov 07,2024
Minithumbup
Joanne
By: 'Victoria'
Nov 07,2024
0 people found
this helpful
Jo Is extremely professional and helpful. Kept us updated at every point....
read full review
Was this helpful? Yes
By: Springbok Customer Services
Nov 12, 2024
View all comments (1)
We appreciate you taking the time to leave a review. It’s wonderful to know that our team was able to assist you to your satisfaction. Your comments will be shared with them. Please let us know if we can help with anything else in the future. Warm regards, Springbok Customer Services ...

“Springbok are very good. They keep you up to ......”

Share on :
Nov 07,2024
Minithumbup
Jamie
Hamish
By: 'Stewart'
Nov 07,2024
0 people found
this helpful
Springbok are very good. They keep you up to date with the process....
read full review
Was this helpful? Yes
By: Springbok Customer Services
Nov 12, 2024
View all comments (1)
Thank you for your feedback. We’re pleased to know we met your expectations and provided the support you needed. Your kind words will be passed along to the team. If you require any further assistance, please feel free to get in touch. Warm regards, Springbok Customer Services ...

“Excellent customer relations Clarity guidanc......”

Share on :
Nov 07,2024
Minithumbup
Annie
Jessica
By: 'Michael'
Nov 07,2024
0 people found
this helpful
Excellent customer relations Clarity guidance Ready to help Friendly and supportive...
read full review
Was this helpful? Yes
By: Springbok Customer Services
Nov 12, 2024
View all comments (1)
We really appreciate your positive review. It’s great to hear that you were satisfied with the service we provided. We’ll make sure your feedback reaches the team. If you have any further needs, don’t hesitate to contact us. Warm regards, Springbok Customer Services ...

“Chris was very helpful especially considering......”

Share on :
Nov 06,2024
Minithumbup
Chris
By: 'Lazza'
Nov 06,2024
0 people found
this helpful
Chris was very helpful especially considering his partner was about to give birth. He organised another agent smoothly whilst heading for paternity leave...
read full review
Was this helpful? Yes
By: Springbok Customer Services
Nov 07, 2024
View all comments (1)
Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your comments. If you need any further help, don’t hesitate to reach out. Warm regards, Springbok Customer Services ...
No image available Natalie
(281)
No image available Ernest
(214)
No image available Lewis
(155)
No image available Jessica
(118)
No image available Annie
(79)
No image available Charlotte
(78)
No image available Thomas
(71)
No image available Craig
(62)
No image available Jamie
(60)
No image available James
(53)
No image available Jessica
(52)
No image available Jess
(50)
No image available Marc
(49)
No image available Anna
(39)
No image available Becci
No image available Alex
(28)
No image available Jessica
(3)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE

Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.


If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.

[email protected]

Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH

To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.


www.tpos.co.uk


The Property Ombudsman Ltd

Milford House

43-55 Milford Street

Salisbury Wiltshire SP1 2BP


Telephone: (01722) 333306

Email: [email protected]
Last updated at 4:28 PM 05/03/2024 by allAgents

Awards won by Springbok Properties, Old Trafford M32 0RS



Get in touch with

Springbok Properties

Branch - Suite 7N, Trafford House, Old Trafford, M32