97% sales valuation accuracy
95% sales fee satisfaction
100% lettings valuation accuracy
93% lettings fee satisfaction
Sep 11,2024
Sep 11,2024
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We’ve had just the best help from Ian, Kayleigh and Callum. Responsive and professional through the myriad of needs that arise. Penny Lane compares very favourably to previous letting agencies we have used before! Thank you Team PL.
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Latest Reviews
1st Oct 2024
reviewed by 'Paul Palmer'
26th Sep 2024
reviewed by 'KIRSTY THOMSON'
11th Sep 2024
reviewed by 'Deborah O’Reilly'
9th Sep 2024
reviewed by 'Mr Colgin'
14th Aug 2024
reviewed by 'J'
12th Aug 2024
reviewed by 'Wesley and Janet Hands'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 95% | £34,000 | £342,000 |
| Lettings | 100% | 93% | £350 | £1,400 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 9 | 1 | 5 | 1 | 35 | 2 | 3 | 0 | 0 | 0 |
Areas covered
- PA4
- Renfrew
- PA8
- Erskine
- PA7
- Bishopton
- G58
- Renfrewshire
- G52
- G53
- G1
- G2
- G44
- G57
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
Oct 01,2024
Oct 01,2024
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Excellent service better than I've had elsewhere for the same property and in other areas. The staff are responsive to enquiries and if the tenant leaves quickly identify a new replacement. I switched when my previous agency failed to let the flat, Penny Lanes quickly ...
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Sep 26,2024
Sep 26,2024
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From our first meeting with Ross we knew that we had made the right choice for our house sale. Ross & Emma have kept us informed and reassured throughout the process. They have been invaluable and our house sale was done in a week. Highly highly ...
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Sep 11,2024
Sep 11,2024
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We’ve had just the best help from Ian, Kayleigh and Callum. Responsive and professional through the myriad of needs that arise. Penny Lane compares very favourably to previous letting agencies we have used before! Thank you Team PL....
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Sep 09,2024
Sep 09,2024
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We were made to feel cared for and valued from the first meeting. There was a personal touch throughout. The process was smooth and good value for money....
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Aug 14,2024
Aug 14,2024
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Great service from Penny Lane Homes. From the initial contact with Ross/Emma and the quick sale of my son's flat, we were kept informed at every stage. I'm happy to recommend....
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Aug 12,2024
Aug 12,2024
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Penny Lane are brilliant again. On a previous sale we used Penny Lane and when our circumstances change we found them extremely helpful. They gave a fair valuation, and were thrilled for us when the property sale exceeded expectations. Through their network of advertising we ...
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Aug 12,2024
Aug 12,2024
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Penny Lane organised a remortgage for me about 20 years ago, couldn't fault them then. More recently sold my house quickly, easily and very professionally. Can't fault them now. Deserve the 5 stars and more. Ross and Emma were amazing, photographer was brilliant, really took time and ...
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Aug 12,2024
Aug 12,2024
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Brilliant service and help again. Due to a change in circumstances we put our home on the Market. We had used Penny Lane before and had great service. This time was no exception. They arranged the home report and advised on the valuation. Through their ...
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Aug 05,2024
Aug 05,2024
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Why we would choose Pennylane again. From the initial phone call to follow-up interview and final sale, Pennylane staff were friendly, straightforward and efficient. They were genuinely interested in getting the best outcome for us. Ross and Emma played very strong hands in helping us ...
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Feb 12,2024
Feb 12,2024
1
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Both Emma and Ross were extremely professional and friendly.
Had my property on the market and sold within a week.
I couldn't fault the service and would highly recommend....
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Jan 15,2024
Jan 15,2024
1
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Pennylane homes provided a very reasonable quote to sell our house and also offered us the option to pay on settlement for no additional charge which was most welcomed. Jack Joss introduced himself and the initial marketing process was very smooth. It became apparent however ...
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Dec 18,2023
Dec 18,2023
1
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Overall, we had a very good experience with the Renfrew-based team. They demonstrated strong local knowledge, understood market conditions, were very responsive and ultimately got the job done, whilst achieving our target price. Can't ask for much more and thanks to Ross and Emma.
(Suggestion; ...
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Nov 21,2023
Nov 21,2023
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Excellent advertising of my property and very quick sale . Great customers service . Very professional , helpful and approachable staff . Would definitely recommend ....
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Nov 01,2023
Nov 01,2023
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Very happy with the service I received from Ross and Emma in the Renfrew office. Came across as far more professional and interested in selling our flat than other local estate agents for the same price so we choose them. Flat sold for over the ...
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Oct 18,2023
Oct 18,2023
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Second time using pennylane to sell our home and they were fantastic. Couldn't fault them. Everything was done so quickly and efficiently. Such good communication with all staff. And we got a great price for our home....
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Aug 25,2023
Aug 25,2023
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All we can say is a massive thank you to the team at Penny Lane Renfrew. This was our first time selling and we felt a little out of our depth, but we needn't have been as Ross and the team could not have been ...
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Aug 11,2023
Aug 11,2023
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Recently sold my flat with Penny Lane homes in Renfrew and cannot recommend them enough. From start to finish Ross & Emma, we're friendly, helpful and professional. They went above and beyond not only to sell my home but to find a new one. Thankyou !...
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Aug 10,2023
Aug 10,2023
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Would highly recommend the use of Pennylane homes to sell your property.
Expert advice and they always kept me up to date on how the sale was going.
Great photos and description on the advert, plus a very friendly team....
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Jun 26,2023
Jun 26,2023
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I sold my property with Penny Lane Homes earlier this year and was thoroughly impressed with the service I received from the Renfrew office. From the outset the team were very helpful, especially Emma, completing all the initial steps in a timely manner around my ...
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Jun 26, 2023
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Thank you for your lovely review Deanna! It was a pleasure dealing with the sale of your property. ...
Jun 01,2023
Jun 01,2023
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A real pleasure to deal with Emma and the team. Very professional and would recommend to anyone buying or selling...
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May 30,2023
May 30,2023
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Calum and Emma were both excellent to work with and nothing was a problem for them during my purchase and sale. They offered advice and supported me every step of the way and as a buyer and seller, I would highly recommend them as they ...
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Apr 04,2023
Apr 04,2023
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From giving instruction to sell to completion less than 10 weeks later we can't fault the service from Penny Lane homes. Calum, Emma and Kayleigh were all professional, efficient and answered queries quickly. Would have no hesitation recommending this agency....
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Nov 28,2021
Nov 28,2021
1
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Our agent made the process of renting out the property extremely easy and stress free. I felt very well informed and supported from the initial valuation right through to finding a tenant and I had good contact with the agency the whole time....
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Nov 23,2021
Nov 23,2021
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Very glad I used Penny Lane Homes to market my property for sale. Calum explained everything very clearly and the service was top notch. Great photos and brilliant 3D video. Advertised on all the best sites and they dealt with all the enquiries. Sold my ...
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Nov 01,2021
Nov 01,2021
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I was really pleased with the handling of my let. The teasm were professional and the property was let within 1 week. Great job....
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Apr 26,2021
Apr 26,2021
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I had no clue where to start when selling as it was my first time. Pennylane Homes came highly recommended to me by a close friend and I was not disappointed. From the very start the service received was courteous, friendly, professional and efficient. Calum ...
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Feb 18,2021
Feb 18,2021
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Penny Lane Homes have been fantastic with the sale of my property. Within two weeks I already had an offer!
I would like to take Mark and Calum for their support from the very start in marketing my home.
As well, I would like to ...
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Feb 09,2021
Feb 09,2021
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Great service from start to finish by Calum and the team.
From the beginning PL were clear with costing structures and helped us achieve a sale in just under two weeks from first instruction.
From home survey to photos to the use of their 3d ...
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Nov 17,2020
Nov 17,2020
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Have been using PLH for almost 2 years to look after a couple of rentals. Wayne Burrows has been looking after the account since the start and has been fantastic. Any issues the flat's have had he has handled with complete profesionalism and always kept me ...
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Mar 05,2020
Mar 05,2020
2
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DO NOT USE!!!
Very poor communication. We wrote description etc as they seem to cut and paste from properties nearby. They did not keep us updated until we made contact. When we tried to complain we got nowhere. The manager/owner (family business) said he ...
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Mar 12, 2020
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Tom
Thank you for your response, but it is exactly what I expected from your company given our experience with Pennylane.
Firstly, you say my “accusations are false and ungrounded”. We have a list of emails and phone calls to yourselves which undermines, your accusation.
In addition,, you say that you suspect that we have made our feelings public. We have not shared this on any social media and only given a review on ’allAgents’, however we may do this since you have mentioned it.
...
Emma
(16)
Ross
(15)
Kayleigh
(14)
Calum
(13)
Ian
(7)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 1:58 PM 17/10/2018 by Penny Canning
Best Estate Agent in Renfrew 
