Guildford, GU1
3.5/5, 13 reviews
62% recommended
67% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction

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“Treated like a second class citizen, spoken to in a ......”

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Apr 26,2013
Minithumbdown
By: 'Mr'
Apr 26,2013
7 people found
this helpful
Treated like a second class citizen, spoken to in a very dismissive way. Obviously she does not understand who the customer is or how to treat them.
What agent could do to change your mind?
Be respectful and polite
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Latest Reviews

View all Reviews 13
15th Sep 2016
reviewed by 'm'
“Henry was reliable and on time. He gave good advice and knew quickly what I was looking for within the ......”
7th Mar 2016
reviewed by 'Dean'
“Having tried and failed with four previous agents to sell my flat I turned to Mann as they were certainly ......”
3rd Mar 2016
reviewed by 'Mr'
“A huge thank you to Dylan Mollison-Cousen, Paul Counter and Henry Griffin for a fantastic service. They were highly professional ......”
3rd Sep 2014
reviewed by 'somegreatvintages'
“Exceptionally good service from when I called into the office to arrange for a valuation to the day new tenants ......”
21st Jul 2014
reviewed by 'Georgie'
“I have never used an estate agents before. I was apprehensive but was put at ease by Andrea and Sam. ......”
19th Jan 2014
reviewed by 'Great'
“Incompentant, untrustworthy and arrogant staff. Did everything (on purpose) to slow or stall process knowing that our daughter needed a ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Address

Mann
172-174 High Street
Guildford
Surrey
GU1 3HW
01483 562911

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 67% 100% £0 £0
Lettings 100% 99% £650 £2,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 1 3 2 2 0 0 0 1 2
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Estate agents
Letting agents
Latest Properties

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“Henry was reliable and on time. He gave good advice ......”

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Sep 15,2016
Minithumbup
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Henry
By: 'm'
Sep 15,2016
0 people found
this helpful
Henry was reliable and on time. He gave good advice and knew quickly what I was looking for within the market....
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“Having tried and failed with four previous agents to sell ......”

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Mar 07,2016
Minithumbup
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Henry
By: 'Dean'
Mar 07,2016
0 people found
this helpful
Having tried and failed with four previous agents to sell my flat I turned to Mann as they were certainly more proactive, they contacted me, and had a wide reach to the key markets. Henry was assigned to my project and I immediately connected with ...
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Comment on agent fees
Very competitive
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“A huge thank you to Dylan Mollison-Cousen, Paul Counter and ......”

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Mar 03,2016
Minithumbup
By: 'Mr'
Mar 03,2016
0 people found
this helpful
A huge thank you to Dylan Mollison-Cousen, Paul Counter and Henry Griffin for a fantastic service. They were highly professional from our first interaction right through to completion on our house sale. They achieved over the asking price, and listened carefully to our instructions when ...
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Comment on agent fees
Very happy with the fee.
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“Exceptionally good service from when I called into the office ......”

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Sep 03,2014
Minithumbup
By: 'somegreatvintages'
Sep 03,2014
0 people found
this helpful
Exceptionally good service from when I called into the office to arrange for a valuation to the day new tenants moved into my property 3 weeks later. These agents have gone above and beyond and i highly recommend them to any landlord looking for new tenants. ...
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Comment on agent fees
Fees were reasonable compared to other agents
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“I have never used an estate agents before. I was ......”

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Jul 21,2014
Minithumbup
By: 'Georgie'
Jul 21,2014
0 people found
this helpful
I have never used an estate agents before. I was apprehensive but was put at ease by Andrea and Sam. They took care of me and helped me settle in the easiest way possible. No problems, no issues. Catered to my every need and were ...
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“Incompentant, untrustworthy and arrogant staff. Did everything (on purpose) to ......”

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Jan 19,2014
Minithumbdown
By: 'Great'
Jan 19,2014
2 people found
this helpful
Incompentant, untrustworthy and arrogant staff. Did everything (on purpose) to slow or stall process knowing that our daughter needed a place to live. Poor service. Does not know how to make international transfer of funds or credit cards. Lots of mistakes in the tenancy contract. ...
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“Treated like a second class citizen, spoken to in a ......”

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Apr 26,2013
Minithumbdown
By: 'Mr'
Apr 26,2013
7 people found
this helpful
Treated like a second class citizen, spoken to in a very dismissive way. Obviously she does not understand who the customer is or how to treat them....
read full review
What agent could do to change your mind?
Be respectful and polite
Attached Filesnbsp;
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“Very helpful agent when it came to being accepted on ......”

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Apr 09,2013
Minithumbdown
By: 'lizi'
Apr 09,2013
6 people found
this helpful
Very helpful agent when it came to being accepted on the property. Took the £500 holding fee with no problem at all. Was told that taking in all the referencing documents would be the best way to get it done quickly. So that's what we did, ...
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What agent could do to change your mind?
Could have been more honest from the start. if a landlord would prefer a different tennat that is their choice. Is their house after all. However we should have been informed, not led on. Really don't need the stress being 3zweeks pregnant!
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“MANN COUNTRYWIDE TRIED TO CHARGE US £600 IN AGENCY FEES TO ......”

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Feb 09,2012
Minithumbdown
By: 'unhappycustomer'
Feb 09,2012
11 people found
this helpful
MANN COUNTRYWIDE TRIED TO CHARGE US £600 IN AGENCY FEES TO LET A PROPERTY! THEN CLAIMED THEY SHOULD BE CHARGING US £800! DO NOT PAY THEIR EXTORTIONATE FEES, LOOK ELSEWHERE! They were demanding: £150 tenancy agreement, £60 per person admin fee, £75 per person reference check, £170 inventory fee (despite the ...
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By: unhappycustomer
Oct 08, 2012
View all comments (3)
In reply to Ms King, we would simply say that everything we said above stands and we are not going to be drawn down to their level in terms of talking of 'insults and spreading lies'. We feel we were totally let down by their unregulated letting agency. We also have documented evidence of everything we experienced. Thank god Shelter are petitioning the government to have agents like this regulated externally in the future, and have these ridiculous extra fees outlawed as they have been in Sc ...

“While i was a student of Surrey University i used ......”

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Nov 30,2011
Minithumbup
By: 'Harrison'
Nov 30,2011
0 people found
this helpful
While i was a student of Surrey University i used MANN Countrywide who helped me look for a property that was best suited for myself and 3friends. They found us a property within walking distance to the university at a very reasonable price. The Lettings ...
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“Superb service, me and 3 friends recently rented a house via ......”

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Nov 27,2011
Minithumbup
By: 'Joyce'
Nov 27,2011
0 people found
this helpful
Superb service, me and 3 friends recently rented a house via the Mann lettings team in Guildford, the staff were really lovely to us from the first viewing right up to the move in day, they even took us to the property for a check in ...
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“Mann lettings looked after the letting of my apartment, they ......”

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Nov 27,2011
Minithumbup
By: 'James'
Nov 27,2011
0 people found
this helpful
Mann lettings looked after the letting of my apartment, they found me a tenant within 3 days.during which time I found them to be a professional exceptionally well managed team, who gave me a service far superior to that previously provided by other Guildford agents. ...
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“...”

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Feb 03,2010
Minithumbdown
By: 'ELG'
Feb 03,2010
0 people found
this helpful
...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Mann, Guildford GU1 3HW



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