“Pushed to have a consultation with their mortgage advisor and lied to....”
1 Star Review
Aug 29,2024
By:
'Buyertobe'
Aug 29,2024
Branch: Barrow In Furness, 76 Cavendish St
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: LA13
Branch: Barrow In Furness, 76 Cavendish St
Sales (Prospective customer)
Postcode: LA13
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I booked a viewing of a property to purchase with Farrell Heyworth. At the same time as booking in the viewing, they then booked me in for an appointment with their mortgage advisor, which i wasn't too keen on.
Later in the week, i had to cancel the mortgage advisor appointment due to a work meeting. The very next day i get a call from them. All of a sudden they wanted to see my motgage in principle (which i had with a high street bank), in order to view the property.
So essentially, they were quite happy until i canceled their mortgage advisor appointment. Initially i was told that the mortgage advisor was completly independent of Farell Heyworth, however i was a bit put off as they insisted i watch a video of their terms and conditions prior to the apointment, which i thought was a bit odd.
I also find it odd that they did not ask for my motgage in principle initially when booking the viewing, especially if this mortgage advisor was independant as they claim. In the phone call I received from the agent about the viewing, they called the mortgage advisor - Their - advisor. Strage for an independant one!
The caller then told me that the property i was viewing had been listed before with another agent and had been messed around, as such she wished all viewers to be vetted. I know this to be untrue as i have been keeping a close eye on property in the area for many months and this property has not been listed with them for long, and never appeared elsewhere before.
Since i wasn't too keen on the area where the property was, and was viewing just in case it turned out to be the one, rather than out of certainty, i cancelled the viewing and won't bother to book with them again. The other estate agents in the area are far better to deal with.
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