“"I rented a house from Martin and Co agency. ......”
1 Star Review
Aug 27,2024
By:
'Muhammad husnain'
Aug 27,2024
Branch: Winchester, 4 Romsey Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SO23
Branch: Winchester, 4 Romsey Road
Lettings (as a Tenant)
Postcode: SO23
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"I rented a house from Martin and Co agency. I lived in their property for 10 months, but at the end, they deducted an excessive amount from my deposit. I was surprised to be held responsible for several pre-existing damages. To make matters worse, their email handling team was extremely rude and unprofessional. They assumed we were responsible for pre-existing issues, which was unfair. However, I must say that some of their staff were excellent, particularly Pier, who handled the initial deal. Nevertheless, when it came to addressing issues and deposit returns, they took an inordinate amount of time. In my opinion, they need to improve their services and communication.
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