0% lettings valuation accuracy
50% lettings fee satisfaction
Aug 27,2024
Aug 27,2024
0
people found
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"I rented a house from Martin and Co agency. I lived in their property for 10 months, but at the end, they deducted an excessive amount from my deposit. I was surprised to be held responsible for several pre-existing damages. To make matters worse, their email handling team was extremely rude and unprofessional. They assumed we were responsible for pre-existing issues, which was unfair. However, I must say that some of their staff were excellent, particularly Pier, who handled the initial deal. Nevertheless, when it came to addressing issues and deposit returns, they took an inordinate amount of time. In my opinion, they need to improve their services and communication.
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Latest Reviews
27th Aug 2024
reviewed by 'Muhammad husnain'
19th Jan 2023
reviewed by 'Sorcha Conduct'
24th Aug 2021
reviewed by 'Les'
2nd Mar 2021
reviewed by 'Helen'
30th Apr 2020
reviewed by 'Martin'
28th May 2018
reviewed by 'A'
Opening Hours
Address
Martin & Co
4 Romsey Road
Winchester
Hampshire
SO23 8TP
01962 843346
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 50% | £675 | £800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 4 | 1 | 0 | 0 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Aug 27,2024
Aug 27,2024
0
people found
this helpful
this helpful
"I rented a house from Martin and Co agency. I lived in their property for 10 months, but at the end, they deducted an excessive amount from my deposit. I was surprised to be held responsible for several pre-existing damages. To make matters worse, their email ...
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Jan 19,2023
Jan 19,2023
1
people found
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this helpful
Utterly useless. They are the most unhelpful, incompetent, unprofessional estate agents I have ever had to deal with. Try to avoid if possible....
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Aug 24,2021
Aug 24,2021
1
people found
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Have contacted Martin n co Winchester for times about a property they so call look after in the weeke area . You speck to them about the problems they do nothing to help you at all . All they say is you need to speck to the ...
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Mar 02,2021
Mar 02,2021
0
people found
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From the very first phone call regarding the viewing of the property, through to vacating, Martin and Co have been exceptional. They understood our needs and offered support throughout the process. All staff (especially Lisa) have been truly incredible and we cannot thank you enough ...
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Apr 30,2020
Apr 30,2020
0
people found
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I have been using Martin & Co in Winchester both for letting properties as well as selling one of them very recently. They understand both markets very well and do so by initiating and developing excellent local contacts in Winchester and surrounding areas. Against all the ...
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Apr 30, 2020
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(1)
Terrific feedback to receive.
Thank you very much indeed for sharing it GS and for your business, which is also very much appreciated. ...
May 28,2018
May 28,2018
3
people found
this helpful
this helpful
Have phoned this company twice now and both times have been struck by how rude they have seemed. Unhelpful and always making you feel like you are an inconvenience. Horrendous customer service....
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Nov 29,2017
Nov 29,2017
6
people found
this helpful
this helpful
A very disappointing experience. Staff were, at best, rude and unhelpful. I would not recommend risking renting a house from Martin and Co....
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Jan 31, 2018
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I was in contact with you directly, but you were as rude and unhelpful as your staff. It is incredibly disappointing to see that you are still in the business of letting properties. ...
Oct 04,2017
Oct 04,2017
6
people found
this helpful
this helpful
I've had some bad Letting Agents and Landlords before, but these guys have to be the worst letting agent I have ever had to deal with. I understand people have stressful jobs, but having no heating for four months during winter, and only providing us ...
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Comment on agent fees
Far too high, avoid them at all costs (especially their admin fees)
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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