“Unkind, unempathetic, and inhumane...”
1 Star Review
Aug 27,2024
By:
'GK'
Aug 27,2024
Branch: London, 60 Wimbledon Hill Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW15
Branch: London, 60 Wimbledon Hill Road
Lettings (as a Tenant)
Postcode: SW15
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Monika Rae is the most unkind, unempathetic, and inhumane person I have ever come across. We sought her help during the most stressful times in my life, where both me and my wife lost our jobs, and at the same time, my mother was diagnosed with cancer. We had to leave the property as we had no financial means to afford the rent. We requested her to not penalise us for early termination.
However, she was not only rude and abrasive throughout our interactions, but she also attempted to charge us more than we owed. She was devoid of any compassion or sympathy, had no regard for our difficult situation, and seemed solely focused on extracting more money from us.
Even my landlord expressed frustration with the agency and mentioned plans to switch to another. Winchester White is one of those letting agencies that will use any unscrupulous tactics to squeeze more money out of its customers. I strongly advise everyone to avoid them.
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