92% sales valuation accuracy
85% sales fee satisfaction
50% lettings valuation accuracy
99% lettings fee satisfaction
Aug 16,2024
Aug 16,2024
0
people found
this helpful
this helpful
We would like to thank the Cross Gates staff for their excellent service during the sale of our flat. During the process we encountered a couple of hiccups but the staff worked with the necessary stakeholders and were great at responding and resolving them swiftly for us. We could not have wished for a better team working on our sale. Thank you Helen for your excellent valuation and to David and Natalie for your help in negotiating both the price and what could have been a protracted process. We would highly recommend and would have no hesitation in using Emsleys again in the future.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
16th Aug 2024
reviewed by 'Mark and Carol Flynn'
30th Apr 2024
reviewed by 'Carl'
29th Apr 2024
reviewed by 'Nicola'
15th Feb 2024
reviewed by 'Callum'
8th Feb 2024
reviewed by 'Leanne'
3rd Feb 2024
reviewed by 'Christiana'
Opening Hours
Address
Emsleys Estate Agents
35 Austhorpe Road
Crossgates,Leeds
West Yorkshire
LS15 8BA
0113 284 0120
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 92% | 85% | £94,000 | £675,000 |
| Lettings | 50% | 99% | £550 | £1,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 2 | 0 | 12 | 0 | 3 | 2 | 0 | 2 |
Areas covered
- LS15
- LS14
- LS9
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
Aug 16,2024
Aug 16,2024
0
people found
this helpful
this helpful
We would like to thank the Cross Gates staff for their excellent service during the sale of our flat. During the process we encountered a couple of hiccups but the staff worked with the necessary stakeholders and were great at responding and resolving them swiftly ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 16, 2024
View all comments
(1)
Hi Mark and Carol,
Thank you so much for leaving your detailed and amazing review for our Crossgates team!
I'm so pleased to read how helpful David and Natalie were, especially in the more tricky parts of the process.
Thank you again, and we look forward to helping in the future!
Many thanks,
James ...
Apr 30,2024
Apr 30,2024
0
people found
this helpful
this helpful
Simple process, good response time, straight forward transaction.
Thank you...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 30, 2024
View all comments
(1)
Hi Carl,
Thanks so much for leaving your 5-star review for our Crossgates branch. I'm glad to hear of your positive experience.
Many thanks,
James ...
Apr 29,2024
Apr 29,2024
0
people found
this helpful
this helpful
The whole team have been amazing with myself and my partner Sean even though we were only purchasing from them they all went above and beyond in helping us buy our forever home....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 30, 2024
View all comments
(1)
Hi Nicola,
Thank you so much for leaving your 5-star review for the team at Crossgates. I'm glad to hear Natalie and David were there throughout!
Many thanks,
James ...
Feb 15,2024
Feb 15,2024
0
people found
this helpful
this helpful
Very helpful. Easy and quick process. Good communication all around and very pleased with the experience....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 08,2024
Feb 08,2024
0
people found
this helpful
this helpful
Can't thank the team at emsleys in crossgates enough!
I was selling my non standard construction property and the knowledge and advice was fantastic. The team were always there to reassure me and answer the million and one questions I had!
Thanks again guys!...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 03,2024
Feb 03,2024
0
people found
this helpful
this helpful
Fantastic Estate Agents, have assisted me immensely during my house buying process. David and Natalie were always very polite and professional, keen to solve my queries and keep me updated during the process. I would highly recommend them!...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 05, 2024
View all comments
(1)
Hi Christiana,
Thank you so much for leaving your review on AllAgents for our Crossgates team. I'm so pleased to hear David and Natalie kept you informed throughout the process.
Many thanks,
James ...
Oct 05,2023
Oct 05,2023
0
people found
this helpful
this helpful
Working with Emsleys Crossgates Estate Agents on the sale of my property was very easy - their communication was great and reactions to any queries that would delay things was spot on! Huge thanks to David, Natalie & Helen for all your help....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 05, 2023
View all comments
(1)
Hi Jane,
Thank you so much for leaving your amazing review, I'm so happy to hear you've received great communication from David, Natalie and Helen. Thank you again, James ...
Mar 31,2023
Mar 31,2023
0
people found
this helpful
this helpful
an excellent service which was always carried out with professionalism and a ready smile. Nothing was too much trouble and they updated us regularly. They were reassuring when we were concerned and liaised with our purchasers to clarify any issues we raised.
A very big ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 03, 2023
View all comments
(1)
Thank you! What a great review for Crossgates, Your review is much appreciated :) ...
Feb 28,2023
Feb 28,2023
0
people found
this helpful
this helpful
I have had a great experience from all colleagues at Emsleys Estate Agents. Thank you so much for all your help....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 04,2023
Feb 04,2023
0
people found
this helpful
this helpful
A very friendly and efficient team- particularly Natalie, as nothing was too much trouble for her. Thank you for all your expertise !...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 06, 2023
View all comments
(1)
Thank you Rita for your review - we are pleased to know you had a good experience. ...
Nov 11,2022
Nov 11,2022
0
people found
this helpful
this helpful
Excellent service from start to finish. Kept well informed the whole way through the process. Always available for questions or queries and went above and beyond on numerous occasions. Would highly recommend Emsleys....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 15, 2022
View all comments
(1)
Thank you Catherine for taking the time to provide your feedback about Emsleys, it is much appreciated. We are so pleased you have had a positive experience. ...
Nov 11,2022
Nov 11,2022
0
people found
this helpful
this helpful
A great team of friendly and knowledgeable and staff who helped ease the stress of my recent sale and purchase. They were always on hand to answer questions, reassure and keep me sane during the process! Thank you #teamcrossgates...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 15, 2022
View all comments
(1)
Thank you Gail for providing your feedback - it is much appreciated by the team. We are so pleased you have had a good experience. ...
Aug 24,2022
Aug 24,2022
0
people found
this helpful
this helpful
We have just bought our house through Emsleys, and although not our estate agents, they couldn't have been more helpful! Natalie was fab when we put our offer in and, once accepted, David was always on hand whatever our query; whether asking for additional info ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 24, 2022
View all comments
(1)
thank you so much for your lovely comments Jenna - it is much appreciated. We are so pleased you had a great experience with the team and liked your moving essentials bags! ...
Apr 19,2022
Apr 19,2022
0
people found
this helpful
this helpful
Recently sold my property with Emsleys and they provided a brilliant service. Everyone was so helpful and knowledgeable and kept me informed every step of the way. I felt like nothing I asked was too much for them and they were so friendly and easy ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 19, 2022
View all comments
(1)
Thank you Leanne for taking the time to provide your feedback - we are pleased you had a positive experience. ...
Nov 29,2021
Nov 29,2021
0
people found
this helpful
this helpful
Will never use them after my experience, I wasted around 4 months trying to purchase a property, im out of pocket by 1100 pound after paying for mortgage fees, search's and the home buyers report and lost out on other properties due to being committed to the ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 01, 2021
View all comments
(2)
One of your colleague was very rude, not once but many times, tone of voice wasn’t acceptable at all, do you want me to mention names, it’s frustrating because I spent a lot of time try to purchase the property, I waited 2 months when the deeds went missing, i lost out on other properties, I mentioned to your colleagues I want a structural survey so I could get some reassurance due to the cracks and it was not a tactic to reduce the price, they kept saying I don’t need one and wouldn’t a ...
Oct 31,2017
Oct 31,2017
0
people found
this helpful
this helpful
Denise and Ann helped enormously with our house purchase in Leeds. They were always there when we needed advice or had a problem, nothing was too much trouble. As we didn't live anywhere near Leeds we did rely on their help by e-mail or phone ...
read full review
read full review
Comment on agent fees
Not applicable as we didn’t sell through Emsleys as we were cash buyers.
Was this helpful?
Yes
Yes
Oct 16,2017
Oct 16,2017
0
people found
this helpful
this helpful
From start to finish Emsley Crossgates offered a professional service. James who did the valuation was knowledgeable & helpful & put me at ease straight away by being honest.
Cheryl who was my contact throughout the process was brilliant and very calming when it got quite stressful, ...
read full review
read full review
Comment on agent fees
Good fees when comparing.
Was this helpful?
Yes
Yes
Nov 03,2016
Nov 03,2016
0
people found
this helpful
this helpful
Various issues throughout:
-Incorrect phone numbers given multiple times to book viewings
-Landlord was agent of company yet very slow responses
-Disinterested agent for viewing who wanted us in and out asap
-After being kept on the hook for a number of days after applying, ...
read full review
read full review
Comment on agent fees
Fairly expensive fees as always in the letting market
Was this helpful?
Yes
Yes
Oct 21,2015
Oct 21,2015
0
people found
this helpful
this helpful
A very smooth house sale. Staff have been very good. Ann Rushman was great and Karen Moynihan for making everything so easy. I couldn't fault anyone. I would definitely use you again and recommend you to anyone. Thank you all....
read full review
read full review
Comment on agent fees
Fabulous Value for money. They got me the best price.
Was this helpful?
Yes
Yes
Jul 12,2022
Jul 12,2022
0
people found
this helpful
this helpful
Emsleys looked after me from advising me on how to present house for sale, the photography, listing online, handled the viewings and then kept me up-to-date on the sale, all the way up to completion.
All of there team have been happy and able to ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 12, 2022
View all comments
(1)
Thank you Janet for taking the time to provide your feedback on your experience with Emsleys. It is much appreciated. We are delighted you were happy with the service received. ...
Nov 01,2021
Nov 01,2021
0
people found
this helpful
this helpful
A big thank you for the extremely sound and professional service. We are immensely grateful to Emsleys of Crossgates. The smooth way in which the sale of our property was handled from start to finish was top class. Advice given was sound and extremely helpful. ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 03,2019
Sep 03,2019
0
people found
this helpful
this helpful
The Lettings Team have rented out my property for around eight years. They have always communicated and updated me on a regular basis. Should I need another Lettings Agent in the future, I wouldn’t hesitate to use them again....
read full review
read full review
Was this helpful?
Yes
Yes
Amber
(56)
Natalie
(11)
David
(7)
Helen
(5)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 1:32 PM 16/10/2019 by Anna Hinchcliffe
Best Estate Agent in LS15 
Best Estate Agent in LS15 
Thank you so much for leaving your detailed and amazing review for our Crossgates team!
I'm so pleased to read how helpful David and Natalie were, especially in the more tricky parts of the process.
Thank you again, and we look forward to helping in the future!
Many thanks,
James