0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Aug 15,2024
Aug 15,2024
0
people found
this helpful
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⭐ 1 Star
I've been dealing with Aubrey and Finn Estate Agents for nearly a month now just trying to get paid for work I've already completed. It's been an absolute nightmare. Every time I chase up payment, I'm met with excuses, delays, and complete lack of communication from Darlyne, the Lettings Property Manager. I've been told that the reason I haven't been paid is because they failed to pay their landlord for months, even while the property was tenanted. Now the landlord is refusing to pay me, which is ridiculous.
There are four payments they've held onto for over a month. The boss is apparently always “off with a hangover or has COVID,” so nothing ever gets resolved. At one point, I was owed £3,700, and I had to refuse to do any more work until I got some payment. Even after pushing hard, I've only managed to get it down to £1,400, and it's still not looking good.
I've even had the go-ahead to do more work, worth about £1,000, but I've refused because I'm still waiting on what I'm already owed. Tenants are now contacting me directly, trying to get essential repairs done, but I've had to tell them I can't do anything until I get paid. It's a disgrace because these tenants are living in substandard conditions, and landlords are not getting their properties looked after properly.
When I checked their reviews, it became clear why so many people are upset with them. They treat people terribly. We all have bills to pay, but they just don't seem to care. Every time they asked for help, we were on it instantly, but when it's time to pay, they fob you off and blame people who “aren't in the office that day.” It's a common theme with them.
I've been left with no choice but to issue final demands and start legal proceedings. It's such a shame. How hard is it to pay for work you instructed? The tenants have paid their rent, but landlords and service contractors are both struggling to get their money. It's awful. Avoid this company at all costs. Just read the other reviews out there – it's clear I'm not the only one who's had a terrible experience.
I've been dealing with Aubrey and Finn Estate Agents for nearly a month now just trying to get paid for work I've already completed. It's been an absolute nightmare. Every time I chase up payment, I'm met with excuses, delays, and complete lack of communication from Darlyne, the Lettings Property Manager. I've been told that the reason I haven't been paid is because they failed to pay their landlord for months, even while the property was tenanted. Now the landlord is refusing to pay me, which is ridiculous.
There are four payments they've held onto for over a month. The boss is apparently always “off with a hangover or has COVID,” so nothing ever gets resolved. At one point, I was owed £3,700, and I had to refuse to do any more work until I got some payment. Even after pushing hard, I've only managed to get it down to £1,400, and it's still not looking good.
I've even had the go-ahead to do more work, worth about £1,000, but I've refused because I'm still waiting on what I'm already owed. Tenants are now contacting me directly, trying to get essential repairs done, but I've had to tell them I can't do anything until I get paid. It's a disgrace because these tenants are living in substandard conditions, and landlords are not getting their properties looked after properly.
When I checked their reviews, it became clear why so many people are upset with them. They treat people terribly. We all have bills to pay, but they just don't seem to care. Every time they asked for help, we were on it instantly, but when it's time to pay, they fob you off and blame people who “aren't in the office that day.” It's a common theme with them.
I've been left with no choice but to issue final demands and start legal proceedings. It's such a shame. How hard is it to pay for work you instructed? The tenants have paid their rent, but landlords and service contractors are both struggling to get their money. It's awful. Avoid this company at all costs. Just read the other reviews out there – it's clear I'm not the only one who's had a terrible experience.
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Latest Reviews
15th Aug 2024
reviewed by 'Tom Young'
22nd May 2024
reviewed by 'Abdul Salam'
12th Mar 2022
reviewed by 'Mark'
24th Jun 2021
reviewed by 'Mark Stokes'
Opening Hours
Address
Aubrey & Finn
107 Victoria Street
St. Albans
Hertfordshire
AL1 3TJ
01727221290
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | % | 0% | £0 | £0 |
| Lettings | 0% | 0% | £1,200 | £1,825 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Aug 15,2024
Aug 15,2024
0
people found
this helpful
this helpful
⭐ 1 Star
I've been dealing with Aubrey and Finn Estate Agents for nearly a month now just trying to get paid for work I've already completed. It's been an absolute nightmare. Every time I chase up payment, I'm met with excuses, delays, and complete lack of ...
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May 22,2024
May 22,2024
0
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Number one cheaters. Let contractors work and promise of payment after 30 days but they don't pay. They owe me £1665 but are neither paying nor mentioning any reason for non-payment. I am sending notice through debt recovery or court....
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Mar 12,2022
Mar 12,2022
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Rented a house through Aubrey & Finn for six months starting in July 2021; competition for housing was so fierce at the time in St Albans that we ended up paying £175 per month more than the asking price (not blaming A&F for this) and we offered ...
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Jun 24,2021
Jun 24,2021
2
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This guys will never fix anything and they lie so much, I am in awe how they are still in business. They increase the rent and lie, saying it is the landlord, but when you speak to the landlord, he has no idea of it. ...
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No fees information available
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