Winchester White Estate Agents
London, SW19
4.3/5, 92 reviews
79% recommended
94% lettings valuation accuracy
91% lettings fee satisfaction

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“Cautionary Review: Winchester White Estate Agents...”

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Aug 14,2024
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Jake
By: 'Violet'
Aug 14,2024
0 people found
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I am compelled to write this review after a series of unsettling interactions with Winchester White Estate Agents, based on my personal experiences and reinforced by concerning reports from the property ombudsman citing them for 'Aggressive Behaviour.'

During my engagement with this agency, particularly with an agent named Jake, I found the service provided to be highly unsatisfactory. Jake exhibited exceedingly aggressive sales tactics that felt pushy and manipulative from our initial interaction. When I expressed reluctance or the need for additional reflection time, his demeanor would escalate from insistent to confrontational, creating an uncomfortable, high-pressure environment.

Moreover, it has come to light that Winchester White has pursued commission and other fees in scenarios where clients, such as myself, were not evidently obligated to make such payments. Such practices indicate a concerning lack of ethical standards and disregard for fair customer treatment.

Given these experiences, coupled with the property ombudsman's explicit warnings, I urge potential clients to steer clear of engaging with Winchester White Estate Agents. There are numerous other firms that uphold higher standards of integrity and client respect which may serve your interests in a more professional and courteous manner.

Please consider this review as a cautionary tale in navigating your estate agency selection.
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Latest Reviews

View all Reviews 92
27th Aug 2024
reviewed by 'GK'
“Monika Rae is the most unkind, unempathetic, and inhumane person I have ever come across. We sought her help during ......”
14th Aug 2024
reviewed by 'Violet'
“I am compelled to write this review after a series of unsettling interactions with Winchester White Estate Agents, based on ......”
25th Jul 2022
reviewed by 'Mark'
“In January, my family and I relocated from Dublin, Ireland to London for a work assignment. Of all the estate ......”
24th Jun 2022
reviewed by 'orna berryman'
“WW Wimbledon letting Agency is non responsive, rented us a house with broken heat. Blamed us when it was not ......”
21st Jun 2022
reviewed by 'Subhrendu'
“This was my first experience in the UK and unfortunately these guys gave me the worst ever experience. I selected ......”
7th May 2022
reviewed by 'Ciubuc'
“Racist manager works there and is being passed on to others, unbelievable.All the 5 stars reviews are written by family ......”
Opening Hours
  • Monday: 08:00 - 20:00
  • Tuesday: 08:00 - 20:00
  • Wednesday: 08:00 - 20:00
  • Thursday: 08:00 - 20:00
  • Friday: 08:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Winchester White Estate Agents
60 Wimbledon Hill Road
Wimbledon,London
Greater London
SW19 7PA
020 3195 0768

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 94% 91% £1,100 £6,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
18 1 54 15 0 0 0 0 1 3
Areas covered
Services offered
  • Sales
  • Lettings
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  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Battersea, SW11
London, SW19

“Unkind, unempathetic, and inhumane...”

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Aug 27,2024
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By: 'GK'
Aug 27,2024
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Monika Rae is the most unkind, unempathetic, and inhumane person I have ever come across. We sought her help during the most stressful times in my life, where both me and my wife lost our jobs, and at the same time, my mother was diagnosed ...
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“Cautionary Review: Winchester White Estate Agents...”

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Aug 14,2024
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Jake
By: 'Violet'
Aug 14,2024
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I am compelled to write this review after a series of unsettling interactions with Winchester White Estate Agents, based on my personal experiences and reinforced by concerning reports from the property ombudsman citing them for 'Aggressive Behaviour.' During my engagement with this agency, particularly ...
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“In January, my family and I relocated from Du......”

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Jul 25,2022
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Jake
By: 'Mark'
Jul 25,2022
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In January, my family and I relocated from Dublin, Ireland to London for a work assignment. Of all the estate agencies we dealt with, Winchester White (Jake and team) were by far the most professional and consultative. Our experience to date with the agency has ...
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“Wimbledon Agency Non Responsive, Negligent, Ignores Tenant Needs...”

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Jun 24,2022
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Jake
By: 'orna berryman'
Jun 24,2022
0 people found
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WW Wimbledon letting Agency is non responsive, rented us a house with broken heat. Blamed us when it was not fixed for 6 months! Suggested at some point to buy heaters everywhere instead of fixing. And dangerous broken fence outside is still hanging loose. They fix ...
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“The worst, unreliable & unethical letting agents in UK......”

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Jun 21,2022
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Sarah
By: 'Subhrendu'
Jun 21,2022
0 people found
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This was my first experience in the UK and unfortunately these guys gave me the worst ever experience. I selected a house from them and gave the offer. They replied to me saying my offer has been accepted. I was very happy as we really ...
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“Racist manager works there and is being passe......”

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May 07,2022
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Ines
By: 'Ciubuc'
May 07,2022
0 people found
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Racist manager works there and is being passed on to others, unbelievable. All the 5 stars reviews are written by family and friends NO SoCIAL STIGMA!...
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“Biggest wasters of paper out there, no regard......”

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Dec 07,2021
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By: 'Joshua Jones'
Dec 07,2021
2 people found
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Biggest wasters of paper out there, no regard for the environment! They have bought inaccurate data and think that I own the house I am renting. They have proceeded to send me two letters a month addressed to me, offering to let the house I ...
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“Jake HP was very professional. He was less '......”

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Aug 28,2021
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Jake
By: 'CA'
Aug 28,2021
0 people found
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Jake HP was very professional. He was less 'in-your-face' than the competition and didn't waste our time with unworkable clients who wouldn't have taken the flat. Without fuss, Jake found us a suitable tenant. We were in good hands....
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“We as letting agent...”

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Aug 18,2021
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Jake
By: 'Chris'
Aug 18,2021
0 people found
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WW were very good rides Sui all and found us an appropriate tenant without fuss. Less irritatingly ‘in your face’ than competitors, Jake H-P did a great job....
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“Grace was really friendly and responsive. She......”

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Aug 17,2021
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Grace
By: 'Laura'
Aug 17,2021
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Grace was really friendly and responsive. She helped us secure our dream rental property really quickly with lots of support....
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“OUTSTANDING SERVICE...”

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May 11,2021
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Elizabeth
By: 'MR P MCKENNA'
May 11,2021
0 people found
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I REQUIRED HISTORIAL STATEMENTS & I REACHED OUT TO ELIZABETH RYBINA. WITHIN ONE HOUR I RECEIVED ALL OF THE DOCUMENTATION AND A FOLLOW UP CALL TO CONFIRM THAT I HAD ALL OF THE INFORMATION REQUIRED. THIS LEVEL OF SERVICE IS SIMPLY EXCEPTIONAL AND HER DEDICATION AND ...
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“Great experience manager Jake Hiron Palmer se......”

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Apr 22,2021
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Jake
By: 'Mandy'
Apr 22,2021
0 people found
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Great experience manager Jake Hiron Palmer secured a Tenant on the first viewing and at the asking price!!! All the members of staff are friendly and approachable. I would thoroughly recommend using Winchester White ??...
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“Ines Santos is a true professional...”

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Mar 21,2021
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Ines
By: 'Siobhan McCormack'
Mar 21,2021
0 people found
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Winchester White are an up and coming company I would be happy to deal with again. I had a refreshingly positive experience with Ines Santos, who proved smart, ultra competent and highly efficient. I I wish other lettings agents worked to the same high standard. ...
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“Ines @ Winchester White...”

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Mar 16,2021
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Ines
By: 'Louise'
Mar 16,2021
0 people found
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Ines @ Winchester White Ines has been absolutely brilliant from the beginning to the end. She contacted me a few minutes after I commented on an add to setup a call for that night. Viewed the flat the following evening and already the next day, it ...
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“Grace at Winchester White...”

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Feb 20,2021
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Grace
By: 'Katy'
Feb 20,2021
0 people found
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Grace was really helpful, couldn't have done more to assist us in finding our flat. She was always very quick to respond and friendly so a pleasure to deal with....
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“Ines - Winchester White...”

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Feb 17,2021
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Ines
By: 'Luke and Kerry'
Feb 17,2021
0 people found
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Ines was very helpful and very much supported our search to find a perfect property in our ideal area. She had great communication throughout and was fantastic in finding properties that matched our brief....
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“Very good agency. Thorough, efficient, helpful...”

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Jan 29,2021
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Jake
By: 'YASMINAA440'
Jan 29,2021
0 people found
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Very good agency. Thorough, efficient, helpful, honest and willing to work with landlords and tenants. I am a landlord of a small 2 bed flat in Wimbledon. It is my home but let out for personal reasons, so I'm not a commercial landlord. Prior to using ...
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“We had a great experience using Winchester Wh......”

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Jan 15,2021
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Romana
By: 'Michaela'
Jan 15,2021
0 people found
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We had a great experience using Winchester White to find our flat. Everything was done efficiently and made the whole process super simple for us!...
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“Thank you Romana!...”

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Jan 12,2021
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Romana
By: 'Lucy & Dan'
Jan 12,2021
0 people found
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Romana was incredibly helpful throughout the whole process. We found our flat just before the Christmas break so really appreciate Romana responding back to us quickly and professionally during this time....
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“To note I would like to say a special thank y......”

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Dec 04,2020
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Romana
By: 'Fatma'
Dec 04,2020
0 people found
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To note I would like to say a special thank you to Romana she has been incredible and very helpful from the first viewing onwards I would also like to add she’s been very efficient with the responses too.. Overall I am very happy ...
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“All good, thanks Emily...”

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Dec 03,2020
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Emily
By: 'Mau'
Dec 03,2020
0 people found
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We've been helped by Emily and we got literally nothing to complain about. Quick to respond, clear and honest in every email and answer we needed. Very happy with the overall experience. Thank you!...
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“Efficient and friendly...”

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Dec 03,2020
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Emily
By: 'Adriana'
Dec 03,2020
0 people found
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Emily was very efficient and friendly. Winchester White is very professional, and we are glad that the property we are going to rent will be managed by them....
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“Brilliant service with Winchester White...”

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Dec 02,2020
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Emily
By: 'Chantelle'
Dec 02,2020
0 people found
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We had an amazing experience with Winchester White and found a fantastic property and had it secured quickly and seamlessly with the help of Emily Harbisher. We cannot thank her enough for the hard work and great advice she has given us. I would highly ...
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“Winchestwr White...”

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Nov 25,2020
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Emily
By: 'Dave'
Nov 25,2020
0 people found
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Winchester White has been amazing in dealing with our current flat move, we worked with Emily Harbisher, the senior lettings negotiator. She has been incredibly helpful, quick responses to questions and emails and understood our needs, making the stressful moving process especially before Christmas painless. ...
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“2 bed flat...”

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Nov 23,2020
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Grace
By: 'Reme'
Nov 23,2020
0 people found
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Amazing service and communication from Ines and Grace on my search for a flat in SW18. We were a bit worried about finding the best property due to Covid and restrictions but the team was happy to send videos and answer our questions prior to ...
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“Emily H, Winchester White...”

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Nov 20,2020
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Emily
By: 'Andrew'
Nov 20,2020
1 people found
this helpful
Recently I was on the search for a two bed rental in SW London. I met many agents and attended several viewings non were as good as Emily. Completely consultative, knowledgeable and very helpful throughout the application and contract process. Couldn’t have had a ...
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“Super helpful, super friendly!...”

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Nov 17,2020
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Emily
By: 'Ellen'
Nov 17,2020
1 people found
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Flat hunting can be a long and frustrating process, thankfully for me this wasn't the case with Emily's help. She was knowledgeable, friendly and very professional! When the time comes to look for a new flat next year, she will be the first person I ...
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“Excellence from Start to Finish...”

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Nov 17,2020
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Romana
By: 'BIREN'
Nov 17,2020
1 people found
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I used the W.W team for the first time in helping source a new home for my family and subsequently to rent our current property. From start to finish the process was excellent, the attention and understanding from the team in making sure we ...
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“I really recommend Winchester White Estate. S......”

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Nov 09,2020
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By: 'Emanuela'
Nov 09,2020
1 people found
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I really recommend Winchester White Estate. Sarah is absolutely the best agent in Town, very professional, helpfull and human. Emanuela...
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“I really recommend Winchester White Estate. S......”

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Nov 09,2020
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Sarah
By: 'Emanuela'
Nov 09,2020
2 people found
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I really recommend Winchester White Estate. Sarah is absolutely the best agent in Town, very professional, helpfull and human. Emanuela...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Winchester White Estate Agents, London SW19 7PA



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