Nottingham, NG1
3.8/5, 27 reviews
67% recommended
80% sales valuation accuracy
80% sales fee satisfaction
56% lettings valuation accuracy
92% lettings fee satisfaction

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“Louise Chapman the deposit coordinator was am......”

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Jul 30,2024
Minithumbup
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Louise
By: 'Tehreem'
Jul 30,2024
0 people found
this helpful
Louise Chapman the deposit coordinator was amazing. She dealt with my call professionally and positively. She also managed to resolve the reason for my call within the same day which was brilliant. Excellent customer service. Thank you so much Louise.
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Latest Reviews

View all Reviews 27
15th Nov 2024
reviewed by 'Ms S.'
“Would like to thank Louise chapman and Debbie wright for all there help when renting out the house. Nothing was ......”
30th Jul 2024
reviewed by 'Tehreem'
“Louise Chapman the deposit coordinator was amazing. She dealt with my call professionally and positively. She also managed to resolve ......”
30th Aug 2021
reviewed by 'Nat'
“Goes above and beyond the job at hand. Very responsive and efficient. I would recommend the letting agency to others....”
27th Apr 2019
reviewed by 'Rosemary'
“We recently used W H Brown for the letting of our property. The service we received was very professional. Thank ......”
12th Mar 2019
reviewed by 'Claire'
“I have found Joanne to be really helpful. If any issues arise she is always quick to respond and very ......”
12th Oct 2018
reviewed by 'Prince'
“Quick Response to Repairs. Professional services provided. They have got a friendly team in the office. Accurate description of the ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Address

William H Brown
20 Upper Parliament Street
Nottingham
Nottinghamshire
NG1 2AG
0115 9587766

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 80% 80% £74,000 £114,500
Lettings 56% 92% £495 £750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 1 6 1 3 2 0 0 2 5
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Would like to thank Louise chapman and Debbie......”

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Nov 15,2024
Minithumbup
By: 'Ms S.'
Nov 15,2024
0 people found
this helpful
Would like to thank Louise chapman and Debbie wright for all there help when renting out the house. Nothing was to much trouble...
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“Louise Chapman the deposit coordinator was am......”

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Jul 30,2024
Minithumbup
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Louise
By: 'Tehreem'
Jul 30,2024
0 people found
this helpful
Louise Chapman the deposit coordinator was amazing. She dealt with my call professionally and positively. She also managed to resolve the reason for my call within the same day which was brilliant. Excellent customer service. Thank you so much Louise....
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“Efficient and Effective...”

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Aug 30,2021
Minithumbdown
By: 'Nat'
Aug 30,2021
0 people found
this helpful
Goes above and beyond the job at hand. Very responsive and efficient. I would recommend the letting agency to others....
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“Lettings...”

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Apr 27,2019
Minithumbup
By: 'Rosemary'
Apr 27,2019
0 people found
this helpful
We recently used W H Brown for the letting of our property. The service we received was very professional. Thank you Tiana and Danny for all your help....
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“Very helpful...”

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Mar 12,2019
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Joanne
By: 'Claire'
Mar 12,2019
0 people found
this helpful
I have found Joanne to be really helpful. If any issues arise she is always quick to respond and very helpful getting any problems resolved....
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Comment on agent fees
Good
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“Professional service....”

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Oct 12,2018
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Chris
By: 'Prince'
Oct 12,2018
1 people found
this helpful
Quick Response to Repairs. Professional services provided. They have got a friendly team in the office. Accurate description of the property....
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Comment on agent fees
Standard Agent’s fees.
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“totally professional!...”

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Jun 12,2018
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Joanne
By: 'f.'
Jun 12,2018
0 people found
this helpful
Jo is a real credit to this company, as a landlord i need specific help from time to time, and Jo really has gone "the extra mile" for me. i would most certainly recommend this company to landlords....
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Comment on agent fees
i dont like fees, ever! but i do feel that i get value from this agency.
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“Jo...”

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Jun 06,2018
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Joanne
By: 'Natalie'
Jun 06,2018
0 people found
this helpful
Jo has been great through out all of my time with William H Brown. Thank you Jo, your a star...
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Comment on agent fees
Good
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“Friendly Efficiency...”

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May 28,2018
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Joanne
By: 'First'
May 28,2018
0 people found
this helpful
Joanne Carr has been my point of contact when renting out my house. She has always dealt with any issues quickly and efficiently, resolving them and keeping me informed. She has a very approachable manner and I have really appreciated her help over the past 8 ...
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Comment on agent fees
I think 10% is an average level of fee.
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“For outstanding service....”

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May 17,2018
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Joanne
By: 'ERS'
May 17,2018
0 people found
this helpful
I give my particular, grateful thanks to Joanne Carr, for her invaluable help in all matters, and for the continuous excellent assistance given to me in the past years, all of which was noted, and very much appreciated. Elettra Ruggeri Stevens...
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Comment on agent fees
Very cheap relative to the quality.
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“The staff at William H Brown West Bridgford have been ......”

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Mar 13,2018
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By: 'Mrs'
Mar 13,2018
0 people found
this helpful
The staff at William H Brown West Bridgford have been professional and helpful when selling my house. The viewings were all dealt with by a member of the team and feedback was given quickly....
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“Ben and his team at West Bridgford have been extremely ......”

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Mar 13,2018
Minithumbup
By: 'Rebecca'
Mar 13,2018
0 people found
this helpful
Ben and his team at West Bridgford have been extremely professional, helpful and patient since the first day we spoke. They have managed the marketing of my house and the management of prospective buyers with ease. It has been a very easy and pain free ...
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Comment on agent fees
Good
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“Over the last year I was in contact with Joanne ......”

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Jan 22,2018
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Joanne
By: 'Tam'
Jan 22,2018
1 people found
this helpful
Over the last year I was in contact with Joanne a few times regarding various maintenance issues of my property. In all the cases she communicated to me clearly the nature of the issue, and any associated requests from the tenants. She was always helpful ...
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“Jo responds immediately to any requests and has always ensured ......”

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Jan 16,2018
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Joanne
By: 'Paul'
Jan 16,2018
1 people found
this helpful
Jo responds immediately to any requests and has always ensured that the necessary tradesman is deployed to the job ASAP. Always had excellent service from jo....
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“A great help! Listened to my concerns and addressed them ......”

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Nov 27,2017
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Joanne
By: 'Amy'
Nov 27,2017
0 people found
this helpful
A great help! Listened to my concerns and addressed them in a polite manner! A massive thank you. Sorted the situation out to ensure both parties were happy!x...
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Comment on agent fees
Spot on
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“Joanne Carr as been great with various problems and resolved ......”

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Jun 28,2017
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Joanne
By: 'Jo-Jo'
Jun 28,2017
1 people found
this helpful
Joanne Carr as been great with various problems and resolved them very quickly, as always been very helpful, professional and responsive at all times...
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Comment on agent fees
Good
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“This agent is fantastic she always responds to my email ......”

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May 19,2017
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Joanne
By: 'James'
May 19,2017
1 people found
this helpful
This agent is fantastic she always responds to my email and calls and always endeavours to answer my questions. As well as she seams to be the only person in the company who can liaise with the tennent in my property....
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“I have bought properties from Mandy, I can say that ......”

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Apr 26,2017
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Joanne
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Mandy
By: 'Mr'
Apr 26,2017
1 people found
this helpful
I have bought properties from Mandy, I can say that she is straight to the point and sets the expectations, I was after a property and she made it happen amazing personality too, I also let my properties from W H Brown, recently Joanne has ...
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Comment on agent fees
Reasonable fees; if you have loyalty with the company they do help out.
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“I really don't want to give them one star in ......”

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Feb 02,2016
Minithumbdown
By: 'Mrs'
Feb 02,2016
7 people found
this helpful
I really don't want to give them one star in the review. I cannot nominate a member of staff because they have all been as bad as each other. The only one who seems determined to redeem herself is Heather who does actually ring but ...
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Comment on agent fees
I begrudge paying anything for the service I have received. if this was in any other service I could refuse to pay, a bad meal for example and yet I do not seem to have any recourse. I have to pay my bill.
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“Dodgiest estate agents ever! Looked at a house to buy ......”

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Jan 04,2016
Minithumbdown
By: 'Unhappy'
Jan 04,2016
3 people found
this helpful
Dodgiest estate agents ever! Looked at a house to buy which was advertised with these lot. Was told it was a repossession. Phoned to put in an offer a couple of days after the viewing and was told its been sold and therefore no longer ...
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“This agent has extremely overpriced fees compared to other agents. ......”

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Nov 17,2014
Minithumbdown
By: 'pcj821'
Nov 17,2014
2 people found
this helpful
This agent has extremely overpriced fees compared to other agents. And does not discount for double applications (it is 2*£96). The house we were interested in was advertised by several agents including the one we are currently renting with. However, out of all agents, only William ...
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Comment on agent fees
Extremely high!
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“Chris provided an exceptional service, going more than the extra ......”

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Nov 11,2014
Minithumbup
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Chris
By: 'Rod'
Nov 11,2014
0 people found
this helpful
Chris provided an exceptional service, going more than the extra mile and helping us when the owner of a house we wanted withdrew on the eve of exchange of contracts by talking to everyone else in the chain to keep matters together while we found ...
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“The worst estate agency I have ever had to deal ......”

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Oct 15,2013
Minithumbdown
By: 'Disappointed'
Oct 15,2013
3 people found
this helpful
The worst estate agency I have ever had to deal with! Rude, arrogant, full of BS, are a few of the services that are on offer when trying to buy a house. I'm a FTB and I've had to walk away from my dream home ...
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“dodgiest estate agent and bunch of lier and time waster ......”

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Jul 11,2013
Minithumbdown
By: 'buyer'
Jul 11,2013
4 people found
this helpful
dodgiest estate agent and bunch of lier and time waster people i have ever seen and dealt with. well I viewed the property, made an offer and my offer was accepted then I arranged a solicitor to do paper works. about 4-5 days after that ...
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What agent could do to change your mind?
briefly they have got NO manner, attitude. they are dishonest and unfair.
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“I telephoned today to request a viewing on behalf of ......”

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Jul 25,2012
Minithumbdown
By: 'Richard'
Jul 25,2012
5 people found
this helpful
I telephoned today to request a viewing on behalf of my brother as I live very close by and he lives in another county. I asked to view the property in question tomorrow (Tuesday) but was told the earliest viewing was Saturday (5 days time), I ...
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What agent could do to change your mind?
Actually put themselves out to sell properties and help prospective customers! Viewings on Sundays!
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“...”

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Mar 08,2011
Minithumbdown
By: 'wilko'
Mar 08,2011
1 people found
this helpful
...
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“We tried to sell our house using William H Brown ......”

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Oct 29,2006
Minithumbdown
By: 'polkadotcutie'
Oct 29,2006
5 people found
this helpful
We tried to sell our house using William H Brown estate agent. Communication was poor, we had to chase them for updates. They used inappropriate description of the house in advertisements. Eventually we moved to a different local estate agent....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by William H Brown, Nottingham NG1 2AG



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