Braintree, CM7
4.9/5, 378 reviews
96% recommended
96% lettings valuation accuracy
96% lettings fee satisfaction
Beresfords Group

“Perfect Lettings Experience A+++++++++++++++...”

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Jul 24,2024
Minithumbup
Debby
Jack
By: 'Martin'
Jul 24,2024
0 people found
this helpful
Jack and Debby have been nothing but professional and efficient throughout my dealings with them. From the viewing process to finalising the agreement they have kept me informed along the way.

I can not think of anything else they could have done.
Was this helpful? Yes
By: Ryan Spong
Aug 03, 2024
Dear Martin,

Thank you for your wonderful review! We're delighted Jack and Debby provided exceptional service throughout your experience. We appreciate your feedback!

Regards
Ryan Spong - Area Lettings Director

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Opening Hours
Address

Beresfords
74a High Street
Braintree
Essex
CM7 1JP
sell: 01376 348444 lett: 01376 348666

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 96% 96% £575 £2,225
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
103 0 175 8 34 1 30 5 22 0
Areas covered
  • CM7
  • CM7 1
  • CM7 2
  • CM7 3
  • CM7 5
  • CM7 9
  • CM77 7
  • CM77 8
  • CM77 6
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA SAGEagent
Latest Properties

No Properties

Images & Videos

“efficient, energetic, and fast it was an amaz......”

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Sep 04,2024
Minithumbup
By: 'Laksiri'
Sep 04,2024
0 people found
this helpful
efficient, energetic, and fast it was an amazing journey and hassle-free to get things done so fast and move in within a very short period of viewing the property...
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Was this helpful? Yes
By: Ryan Spong - Area Lettings Director
Sep 07, 2024
View all comments (1)
Dear Laksiri, Thank you for your 5 star review! I'm pleased to hear that the process of moving was quick and hassle-free for you. We wish you all the best in your new home, and should you need anything you know how to reach us. Regards Ryan Spong - Area Lettings Director ...

“Bought house as a Buy-To Let through Beresfor......”

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Aug 20,2024
Minithumbup
Nick
Debby
By: 'Les'
Aug 20,2024
0 people found
this helpful
Bought house as a Buy-To Let through Beresfords. Nick, the Sales Manager, and his team are exceptional and couldn't do enough for us. Nick has gone above and beyond. Now Letting the house through Beresfords which is being managed by Debby, the Lettings Manager, who ...
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Was this helpful? Yes
By: Ryan Spong
Aug 22, 2024
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Dear Les, Thank you for leaving us a 5 star review! I'm very pleased to hear that you had an exceptional service from both our sales and lettings departments. Nick and Debby are extremely passionate about their roles and it's good to see their hard work has paid off. Thank you so much for your custom. Regards Ryan Spong - Area Lettings Director ...

“Beresfords team provided a highly professiona......”

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Aug 12,2024
Minithumbup
Eleanor
By: 'Robert Waight'
Aug 12,2024
0 people found
this helpful
Beresfords team provided a highly professional and efficient service which made selling our late mother's house so much easier, Eleanor was great ,she answered all our queries promptly and was very understanding,I would definitely highly recommend there services,many thanks...
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Was this helpful? Yes
By: Alison Horsley
Aug 13, 2024
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Hi Robert, Thank you for taking the time to post your 5 star award for Eleanor and the team at our Braintree office. I am pleased to hear they made the process as stress-free as possible for you and were on hand to guide and support throughout the journey. Your recommendation is very much appreciated, we look forward to assisting you again in the future. Alison Horsley, Customer Service Manager ...

“Excellent communication from start to finish.......”

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Aug 05,2024
Minithumbup
By: 'Paula Brady'
Aug 05,2024
0 people found
this helpful
Excellent communication from start to finish.Highly recommend! Phoebe was wonderful, utterly efficient and such an asset to the Braintree branch. I felt I could trust them and rely on them as an agency and particularly Phoebe who was patient, kind and understanding throughout. It's ...
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Was this helpful? Yes
By: Alison Horsley
Aug 12, 2024
View all comments (1)
Hi Paula, Many thanks for the great review for Phoebe who is based at our office in Braintree. Phoebe is dedicated to providing the best possible customer care and will do her best to ensure the process is as stress-free as possible, keeping in regular contact throughout the transaction. I am pleased to hear you were impressed with the level of service she provided whilst purchasing through us and thank you for sharing your experience. Your 5 star award and recommendation are much appreciate ...

“Excellent customer service...”

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Aug 05,2024
Minithumbup
Jack
Christine
By: 'Dr. Michael'
Aug 05,2024
0 people found
this helpful
I have had a god experience relating with Jack Sparkes and Christine Sorrell. They have been very professional, helpful and receptive. I whole heartedly recommend Beresford....
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Was this helpful? Yes
By: Ryan Spong
Aug 06, 2024
View all comments (1)
Dear De Michael Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a positive experience with our Braintree team. Both Jack and Christine are extremely dedicated to their roles and they'll be grateful for this feedback. Regards Ryan Spong - Area Lettings Director ...

“Eleanor Topham helped me each step of the way...”

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Aug 03,2024
Minithumbup
By: 'Abi'
Aug 03,2024
0 people found
this helpful
As a first time buyer, I had no idea what to expect throughout the buying process. I was nervous, didn’t know much anything about housing buying and didn’t know how here to start. Eleanor has been a true life saver throughout my journey. ...
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“House move...”

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Aug 02,2024
Minithumbup
Eleanor
By: 'Carolyn'
Aug 02,2024
0 people found
this helpful
It feels like Eleanor has become part of our family we have known her such a long time!! She has been supportive through all of the ups and downs of our house moving experience. Great communication and expertise from start to finish . Every member of ...
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“Reasonable service but fell short of expectat......”

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Aug 01,2024
Minithumbdown
Eleanor
By: 'Peter'
Aug 01,2024
0 people found
this helpful
Reasonable service but fell short of expectations after a sale was agreed. I was not given any progress reports on the sale and had to do most Progression myself....
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Was this helpful? Yes
By: Alison Horsley
Aug 14, 2024
View all comments (1)
Hi Peter, Thank you for your 4 star review for the team at our Braintree office. Having checked your file thoroughly, I am a little surprised to note your comments. The transaction itself, from the point of sale to exchange and completion, took less than two months. Given the industry average is currently around five months, it is pleasing to note the team managed to achieve these timescales. It will of course always depend on the number of parties involved in the chain. Please be advis ...

“Excellent service as always from Beresford's ......”

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Jul 30,2024
Minithumbup
Debby
By: 'Peter'
Jul 30,2024
0 people found
this helpful
Excellent service as always from Beresford's Lettings, Braintree. I have always found Debbie and her team helpful and knowledgeable....
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Was this helpful? Yes
By: Ryan Spong
Aug 03, 2024
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Dear Peter, Thank you for your kind words! We're delighted to hear Debbie and her team provided excellent service. We appreciate your feedback! Regards Ryan Spong - Area Lettings Director ...

“Fantastic personal service from all staff, in......”

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Jul 25,2024
Minithumbup
Jack
Debby
By: 'Christie'
Jul 25,2024
0 people found
this helpful
Fantastic personal service from all staff, in particular Jack Sparks and Debby Barnes. Jack kept me in the loop with everything that was going on with the property and was extremely helpful. They both went above and beyond to ensure I secured the property I ...
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“I cannot fault the service I have received fr......”

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Jul 25,2024
Minithumbup
Debby
Jack
By: 'Christie'
Jul 25,2024
0 people found
this helpful
I cannot fault the service I have received from Beresfords Braintree. Debby was so incredibly helpful from the outset and informed me along the way of the progress with the property. The service from Debby and Jack was so friendly and I really felt they ...
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Was this helpful? Yes
By: Ryan Spong
Aug 03, 2024
View all comments (1)
Dear Christie, Thank you for your glowing review! We're delighted that Debby and Jack provided exceptional, friendly service and kept you well-informed throughout. We're glad we could help you secure the property during this difficult time. Your feedback is greatly appreciated. Regards Ryan Spong - Area Lettings Director ...

“Perfect Lettings Experience A+++++++++++++++...”

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Jul 24,2024
Minithumbup
Debby
Jack
By: 'Martin'
Jul 24,2024
0 people found
this helpful
Jack and Debby have been nothing but professional and efficient throughout my dealings with them. From the viewing process to finalising the agreement they have kept me informed along the way. I can not think of anything else they could have done....
read full review
Was this helpful? Yes
By: Ryan Spong
Aug 03, 2024
View all comments (1)
Dear Martin, Thank you for your wonderful review! We're delighted Jack and Debby provided exceptional service throughout your experience. We appreciate your feedback! Regards Ryan Spong - Area Lettings Director ...

“Very professional and helpful. Excellent cond......”

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Jul 23,2024
Minithumbup
Jack
Debby
By: 'Naqib'
Jul 23,2024
0 people found
this helpful
Very professional and helpful. Excellent conduct. Will seek services again in future if and when required....
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Was this helpful? Yes
By: Ryan Spong
Aug 03, 2024
View all comments (1)
Dear Naqib, Thank you for your kind review! We're thrilled you found our service professional and helpful. We look forward to assisting you again! Regards Ryan Spong - Area Lettings Director ...

“Estate agent was respectful and very helpful ......”

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Jul 21,2024
Minithumbup
Jack
By: 'Maria'
Jul 21,2024
0 people found
this helpful
Estate agent was respectful and very helpful and made all efforts to accommodate the viewing around my availability...
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Was this helpful? Yes
By: Ryan Spong
Aug 03, 2024
View all comments (1)
Dear Maria, Thank you for your kind words! We're glad to hear our agent was respectful and accommodating. We appreciate your feedback! Regards Ryan Spong - Area Lettings DIrector ...

“Feedback...”

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Jul 19,2024
Minithumbup
Debby
Jack
By: 'Yogesh'
Jul 19,2024
0 people found
this helpful
Me and my fiancée had a really good experience with the Braintree Beresfords branch. We met with Debby and Jack who were really helpful in our search of our new property to rent. We are really grateful for their assistance and we value their ...
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Was this helpful? Yes
By: Ryan Spong
Aug 03, 2024
View all comments (1)
Dear Yogesh, Thank you so much for taking the time to share your positive experience with our Braintree Beresfords branch. We're delighted to hear that Debby and Jack were able to assist you effectively in your search for a new home. Your kind words about their helpfulness, humility, and dedication mean a lot to us. We are proud to have team members like Debby and Jack who strive to provide excellent service and make the process of finding a home as smooth as possible. We appreciate you ...

“Sam Robinson...”

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Jul 12,2024
Minithumbup
Samantha
By: 'Claire'
Jul 12,2024
0 people found
this helpful
Sam is extremely helpful and always on the ball. Any issues or concerns she deal with it straight away and extremely professional. Sam knows your property and treats it like her own when it comes to any concerns I have....
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Was this helpful? Yes
By: Ryan Spong
Jul 17, 2024
View all comments (1)
Dear Claire, Thank you leaving a 5 star review! Sam will be very touched by your comments and it's great to hear that you are happy with the service we have provided. Sam is extremely dedicated to her role and she always ensures that she delivers the highest customer service, so it is nice to get feedback like this. Regards Ryan Spong - Area Lettings Director ...

“Excellent service - quick and professional co......”

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Jul 09,2024
Minithumbup
Jack
By: 'Paris'
Jul 09,2024
0 people found
this helpful
Excellent service - quick and professional company, very communicative and prompt with replies. Jack was my agent and was particularly helpful - friendly, approachable and exceptionally efficient!...
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Was this helpful? Yes
By: Ryan Spong
Jul 17, 2024
View all comments (1)
Dear Paris, Thank you so much for taking the time to leave a review. We are pleased to hear you had a great experience with our Braintree office, in particular Jack, and I will be sure to pass on your kind comments onto him. All the best with your move. Regards Ryan Spong - Area Lettings Director ...

“Excellent from start to finish, I bought a fl......”

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Jul 08,2024
Minithumbup
Phoebe
By: 'Lewis'
Jul 08,2024
0 people found
this helpful
Excellent from start to finish, I bought a flat through Beresfords and can't fault their service. The sale was dealt with by Phoebe, who was helpful with giving regular updates....
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“Samantha Robinson at Beresford's lettings...”

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Jun 28,2024
Minithumbup
Samantha
By: 'Wayne Webb (P.O.A for Patricia Webb)'
Jun 28,2024
0 people found
this helpful
I use Beresford's to manage my Mothers rental property, and have found them to always be extremely professional and efficient. Our contact at Beresford's Samantha Robinson has dealt with several maintenance issues and contractors on our behalf and stands out for particular praise for her ...
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Was this helpful? Yes
By: Ryan Spong
Jun 29, 2024
View all comments (1)
Dear Wayne, Thank you for your wonderful feedback! We're delighted to hear Samantha has provided such efficient and courteous service. Your praise will be shared with her and the team. She has always been committed to maintaining this high standard of professionalism and care and she will be pleased to hear this feedback. Regards Ryan Spong - Area Lettings Director ...

“Tenancy...”

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Jun 26,2024
Minithumbup
Debby
By: 'Debby'
Jun 26,2024
0 people found
this helpful
We would like to thank Debby for all her help finding a new place to live.She was very kind,helpful and profecional.We are really lucky to meet her. Highly recommended. Thank you...
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Was this helpful? Yes
By: Ryan Spong
Jun 27, 2024
View all comments (1)
Dear Debby Thank you for your kind words about Debby. We're delighted she provided such exceptional service. We're proud to have her on our team. Regards Ryan Spong - Area Lettings Director ...

“Phoebe has been supportive and flexible thro......”

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Jun 23,2024
Minithumbup
Phoebe
By: 'LD'
Jun 23,2024
0 people found
this helpful
Phoebe has been supportive and flexible throughout the process, she is a credit to the Beresford team....
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“Jack is an outstanding guy - constantly smili......”

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Jun 23,2024
Minithumbdown
Jack
By: 'Ravi'
Jun 23,2024
0 people found
this helpful
Jack is an outstanding guy - constantly smiling and always prepared to help. I've locked my house with both the keys inside a couple of times and each time, Jack has come to my rescue with a huge smile on his face. When it comes ...
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Was this helpful? Yes
By: Ryan Spong
Jun 27, 2024
View all comments (1)
Dear Ravi, Thank you leaving us a 5 star review! Jack is an incredible asset to this company and we are very pleased he is a part of the team. He has always been someone who goes the extra mile and will always provide a good service to all. Thanks again for such kind words. Regards Ryan Spong - Area Lettings Director ...

“I have recently dealt with the Lettings team ......”

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Jun 21,2024
Minithumbup
Debby
Christine
By: 'Linda Walker'
Jun 21,2024
0 people found
this helpful
I have recently dealt with the Lettings team at Beresfords and have found their service to be excellent. From my initial dealings with Debby and Jack, to the more administrative side with Christine and Abby. Everyone has been so friendly, helpful and professional and I ...
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Was this helpful? Yes
By: Ryan Spong
Jun 26, 2024
View all comments (1)
Dear Linda, Thank you for leaving such glowing feedback, it's very much appreciated. We understand how important it is to have a personal approach to people we deal with, the process of applying for a property can be stressful at times, however it always helps when you are dealing with the right people. We're glad that we made that experience as straight forward as possible for you, and we hope you are happy in your new home. Regards Ryan Spong - Area Lettings Director ...

“Communication and resolution....”

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Jun 19,2024
Minithumbup
Samantha
By: 'Nicola'
Jun 19,2024
0 people found
this helpful
As with most rentals a time comes when an appliance or something in the property needs fixing or replacing, working with Samantha makes these ‘blips’ much less stressful for both the tenant and landlord, she has a great ‘can do’ attitude, provides regular updates as ...
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Was this helpful? Yes
By: Ryan Spong
Jun 26, 2024
View all comments (1)
Dear Nicola, Thank you so much for your thoughtful review! I'm glad to hear that Sam's approach made the process smoother for everyone involved. Your satisfaction is our priority, and I truly appreciate your recognition and support. Regards Ryan Spong - Area Lettings Department ...

“Jack was Very polite, listened carefully, he ......”

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Jun 14,2024
Minithumbup
Jack
By: 'Liam Kett'
Jun 14,2024
0 people found
this helpful
Jack was Very polite, listened carefully, he actioned what we spoke about, called back to let me know he had passed info on to relative people, which is after 4years renting through Beresfords it was first time someone has been helpful from an inspection...
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Was this helpful? Yes
By: Ryan Spong
Jun 26, 2024
View all comments (1)
Dear Liam, Thank you so much your kind words! We're pleased to hear that Jack's visit to your property was useful and that he was attentive to your queries. Jack prides himself on his customer service and it's great to get this type of feedback. Please reach out if you need anything else. Regards Ryan Spong - Area Lettings Director ...

“Team have been super helpful throughout the p......”

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Jun 11,2024
Minithumbup
Joe
Christine
By: 'Alisha'
Jun 11,2024
0 people found
this helpful
Team have been super helpful throughout the process, thank you!...
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Was this helpful? Yes
By: Ryan Spong
Jun 12, 2024
View all comments (1)
Hi Alisha Thank you for taking the time out to leave us a review. It's great to hear of your pleasant experience with us, and we hope you are happy in your new home. Regards Ryan Spong - Area Lettings Director ...

“Ewa Bien has conducted a number of inspection......”

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Jun 06,2024
Minithumbup
By: 'Jane'
Jun 06,2024
0 people found
this helpful
Ewa Bien has conducted a number of inspections for us and she is extremely thorough but also attentive to the needs of the tenant which enables us to keep our properties properly maintained and well looked after. I am very grateful for the interaction Ewa ...
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Was this helpful? Yes
By: Ryan Spong
Jun 08, 2024
View all comments (1)
Dear Jane, Thank you for leaving a review, and thank you for such great feedback on Ewa. Ewa takes her job extremely seriously to ensure that properties are looked after in the best of conditions whilst also keeping a good relationship with the tenants at the same time. Regards Ryan Spong - Area Lettings Director ...

“Amazing service...”

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May 29,2024
Minithumbup
Christine
Christine
By: 'Jamie lane'
May 29,2024
0 people found
this helpful
The service from start to finish from Christine and Danny has been amazing we cannot fault them ,questions or queries were answered swiftly and efficiently would definitely recommend beresfords to family and friends. Amazing team....
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By: Ryan Spong
May 29, 2024
View all comments (1)
Dear Jamie, Thank you for your review and thank you also for your recommendation. Glad that all of your questions and queries were answered quickly and we wish you all the best in your new home. Regards Ryan Spong - Area Lettings Director ...

“Our experience with beresfords....”

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May 23,2024
Minithumbup
Ewa
By: 'Freddie'
May 23,2024
0 people found
this helpful
Our experience with beresfords has always been a good one never had a problem at all with them, They have always sorted any problems that we have had and always communicated quickly and efficiently. I will like to give a big shoutout to Ewa as ...
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By: Ryan Spong
May 29, 2024
View all comments (1)
Dear Freddie, Thank you for leaving us a 5 star review! We're pleased to hear how Ewa handled the check out process for you at the end of your tenancy. Ewa takes her role very seriously and customer service has always been a strong point of hers. Thank you so much for the feedback and all the best for the future. Regards Ryan Spong - Area Lettings Director ...

“Everyone I dealt with was so nice and helpful......”

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May 22,2024
Minithumbup
Joe
Christine
By: 'Bethany'
May 22,2024
0 people found
this helpful
Everyone I dealt with was so nice and helpful and made the whole searching for and renting a property super easy!...
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By: Ryan Spong
May 29, 2024
View all comments (1)
Dear Bethany, Thank you so much for leaving a review! I'm thrilled to hear of your experience with the Braintree office, in particular Joe & Christine, and wish you all the best in your new home. Regards Ryan Spong - Area Lettings Director ...
Staff picture Christine
(131)
Staff picture Debby
(106)
Staff picture Ryan
(55)
Staff picture Eleanor
Staff picture Joe
(39)
Staff picture Samantha
Staff picture Jack
Staff picture Phoebe
Staff picture Nick
Staff picture Ewa
Staff picture Ross
Staff picture Ian
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

https://www.beresfords.co.uk/complaints-procedures/
Last updated at 3:41 PM 27/06/2019 by allAgents

Awards won by Beresfords, Braintree CM7 1JP



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Beresfords

Branch - Braintree, CM7