100% sales valuation accuracy
67% sales fee satisfaction
67% lettings valuation accuracy
61% lettings fee satisfaction
Jul 21,2024
Jul 21,2024
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Awful agent. Poor unprofessional conduct and communication. Allowed viewings to walk dog poo throughout property. Didn’t follow up viewings- this is why they not selling much.
Middlewich branch
Middlewich branch
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Latest Reviews
16th Mar 2024
reviewed by 'Anonymous'
8th Aug 2022
reviewed by 'Gary Harris'
18th Jan 2022
reviewed by 'Ian Christopher Cade'
31st Mar 2021
reviewed by 'Mrs'
20th Feb 2021
reviewed by 'Fazeel'
Opening Hours
Address
Jordan & Halstead
19 Grosvenor Street
Chester
Cheshire
CH1 2DD
01244 321080
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 67% | £236,000 | £236,000 |
| Lettings | 67% | 61% | £347 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 4 | 0 | 8 | 8 | 2 | 1 | 0 | 0 | 0 | 5 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jul 21,2024
Jul 21,2024
0
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Awful agent. Poor unprofessional conduct and communication. Allowed viewings to walk dog poo throughout property. Didn’t follow up viewings- this is why they not selling much.
Middlewich branch...
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Mar 16,2024
Mar 16,2024
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They turned me away to viewing three houses with them, by telling me I wasn't eligible to buy a house. ..I have my house for sale and a mortgage in principle. They cancelled 3 viewings I had with them on the day. This should have been ...
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Aug 08,2022
Aug 08,2022
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What a fantastic team. I was made to feel welcome from the start, even though my situation wasn’t the easiest. Having relocated from another country at the last minute the guys in the office went out of their way to make sure everything was ...
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Jan 18,2022
Jan 18,2022
1
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For reasons outside of their control, the sales process was very protracted but Jordans persevered and eventually got it over the line. Guy was particularly determined to not lose the sale and worked hard to get it done. Thanks...
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Mar 31,2021
Mar 31,2021
1
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For various external reasons the sale of my property was a protracted affair, but Guy and the team in Chester did everything and more to ensure that the sale finally went through. At all times they remained positive and focused and kept the lines of ...
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Feb 20,2021
Feb 20,2021
1
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Nice and clean Appartment, every thing new, staff cooperative it's cctv, nice bin system, I will suggest one thing about car park it's should be there...
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Feb 20,2021
Feb 20,2021
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It is awasem proprtey organisation quick service all work paperless online no need to wait list no need to Que all work with experience...
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Feb 07,2021
Feb 07,2021
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I'm just writing to what excellant customer service Katy provided in my move to brook Lane. She made the whole move seem painless and kept me up to date with everything. thanks...
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Jan 05,2021
Jan 05,2021
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Excellent customer service with Katy and her team. Very fast process, made the moving process much better!
Would recommend to use...
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Dec 11,2020
Dec 11,2020
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Fabulous! We switched to Jordan & Halstead after we were left disappointed with another agent. Thrilled to say the team leaped to our rescue and found us a new tenant within the week. Special shout out to Katy and Cameron who went above and beyond to ...
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Jul 01,2020
Jul 01,2020
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First time renting
It is the first time that I have ever moved out of my parents home so I was naturally not to sure on what I needed to do or how to go about renting my first little home...Katy has been amazing ...
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Oct 25,2019
Oct 25,2019
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Terrible service, I have to say. I am a student studying in University of Huddersfield. I rented a flat in Kingfisher House through JH national from 03/01/2019 to 27/12/2019. In 06/08/2019, there was a problem with the safety condition of Kingfisher House that every tenant was force to ...
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Jul 08,2019
Jul 08,2019
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I booked through Jordan & Halstead to view a property today - I sent the link off rightmove for the property I wanted to view (a semi detached 2 bed). Got through confirmation with the house number. Arrived at site, nobody appeared, called several times and finally ...
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Aug 13,2018
Aug 13,2018
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Last year I rented a flat through Jordan and halstead, one of the worst decisions I've ever made!
They charge an absolute fortune for 'application fees' 'referencing fees', when I was the one who was being bombarded with calls/emails from referencing agencies questioning me ...
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Jun 28,2018
Jun 28,2018
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I have a number of properties I let out so when it comes to choosing an agent I look for a company which I can have confidence in to handle every aspect of the journey, with minimal rental void periods. Hayley and Her team achieve ...
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Comment on agent fees
Fees are fair in return for the fantastic service provided. Yes, there is always a cheaper option but you get what you pay for.
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Jun 05,2018
Jun 05,2018
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We are renting a property through Jordan & Halstead on a short term basis. Any problems that have arose, such as the electric oven needing a new thermostat and a small problem with boiler have been dealt with swiftly. I have also had to extend our ...
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May 15,2018
May 15,2018
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From the 1st enquiry I made about renting out my property I have dealt with professional and efficient staff members. The valuation was booked at a time that suited my working hours and the agent came prepared and was extremely knowledgeable about the local area. ...
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Comment on agent fees
Not the cheapest but nowhere near the most expensive however we are getting a much better service than we've had in the past using other agents
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Apr 27,2018
Apr 27,2018
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We had a really good experience with this letting agency, all the reviews say bad things but we had nothing but a great experience with them!
Georgia was friendly and kind and couldn't do more to help us. It was our first time renting and ...
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Aug 18,2017
Aug 18,2017
2
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Difficult to get them to anwser the phone. You have to be persistent and harass them to be dealt with. You may leave a mobile number for them to return you call but I can guarantee they won't call. Very uninterested in their customers, their ...
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Comment on agent fees
Wouldn't take my deposit as only 'George' could do that. However no calls returned to take the despot until it was too late.
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Apr 21,2017
Apr 21,2017
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What a rude and disrespectful man. Speaks to people in such a derogatory way and won't take any responsibility for any issues that arise in a flat that you are paying them to handle. What a joke, you are the reason people hate estate agents ...
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Comment on agent fees
The most expensive around
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Nov 02,2016
Nov 02,2016
1
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As a tenant of jordan and halstead, i would not recommend them to anyone, they charge over the top for an application then left me waiting two months constantly messing me around telling me to buy different things before i could move in i spent 580 ...
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Comment on agent fees
absolutely shocking. most expensive of them all.
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Apr 25,2016
Apr 25,2016
3
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i rented for 3 years, AWFUL AWFUL AWFUL, worst agency experience of my life! They ignore voicemails, emails and got their numbers wrong (to their advantage) twice. Even going to the agency to speak to someone lead nowhere. Only ever got: "person in charge of your ...
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Aug 05,2015
Aug 05,2015
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I rented with Jordan and Halstead for two years. During that time, there were supposed to be visits from them to...
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Aug 29,2014
Aug 29,2014
2
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VERY BADLY TREATED!!!!! Drove from Ireland to see an apartment. Viewing was at 4pm but no one showed up so I rang the estate agent. They said there was no viewing for this time arranged and the apartment had been let on Tuesday AFTER me ...
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Apr 08,2014
Apr 08,2014
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I have been using J&H for 4 years now and the service is the best in Chester. I have 13 properties and they pay me on time every month without fail. I get rental yields of 7% plus and my Tenants are all happy; I have recommended ...
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Apr 08,2014
Apr 08,2014
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Fantastic agent, moved me in within 72 hours. Staff are so helpful would recommend to everyone. I had a problem with the hot water and a contractor was out on the same day and fixed. Thank You Jordan & Halstead....
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Apr 03,2014
Apr 03,2014
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Agent got appointment time wrong twice and cancelled our viewing twice a couple of hours before our viewing with no explanation or apology. As we both work full time hours this was extremely inconvenient. Finally got a viewing the third attempt. We said we were ...
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What agent could do to change your mind?
Agent could have got the viewing time right and not cancelled twice with so little notice. Could have said good morning upon arrival! After having to arrange a viewing three times he could have at least called back like he said he would and not leave me to chase it up.Attached Filesnbsp;
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Apr 08, 2014
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Hi Doodles, We are very sorry to see this comment, Please could you let me know the property you were interested in so I can look into this further? Best Regards Jordan & Halstead ...
Apr 09,2013
Apr 09,2013
3
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Poor Service
Ignorance to their tenants!
Left with non fully working heating!
Left with non accessible back door!
overall; Avoid at all costs!!!!...
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What agent could do to change your mind?
Steer well clear We let a property of this company and it's been nothing but hell, delayed responses ignorance to repairs and queries, no interest in their tenants, solely a company to make money not to help or look after their tenants weve been left over the past three years without fully working heating for months, an inaccessible back door (fire safety issue) for months, they left us with windows that wouldn't lock as the handles broke off which made the house very unsecure for me, my partner and our two children, for two years!! If you have any sense you'll take my word for it and steer well clear!! BE WARNEDAttached Filesnbsp;
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Aug 05, 2013
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The information provided above is inaccurate and misleading, without going into to much detail the above comments were made before the above tenants moved out and to confirm, they did not leave without any working heating, a new boiler was installed and they did not leaving with a broken door, a new door was installed. ...
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