100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction
Jul 16,2024
Jul 16,2024
0
people found
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Awful experience with Marcus Grimes &Co.
I rented a property through Marcus Grimes, Cuckfield.
It took months to get windows and boiler fixed while I was there. I spent last winter with a window flying open in the wind and a water heater that didn't work properly.
Toilet seat was also in need of replacement which was never done.
When it came time to leave, I asked if I could end the lease 3 weeks early to which they responded no. Fine, I understand. But then they wanted me to hand over the keys and get full access to the property for viewings. That's a bit cheeky.
I spent a full day cleaning the 1 bedroomed flat before I left. Not because it was dirty but because I am a bit of a neat freak. I left the property SPOTLESS. Better than when I moved in. I had replaced the shower hose and fixed cupboards that were broken when I moved in. All just because I like a neat, clean place to live in.
One particular point was the oven. The owner left greasy baking trays and rubber baking sheets in the oven. This was ignored when I moved in but I still cleaned the oven to a very high standard before I left. Even though I never use the oven and this was the owners mess.
They now want to charge me £170 to clean the oven and are complaining about
I rented a property through Marcus Grimes, Cuckfield.
It took months to get windows and boiler fixed while I was there. I spent last winter with a window flying open in the wind and a water heater that didn't work properly.
Toilet seat was also in need of replacement which was never done.
When it came time to leave, I asked if I could end the lease 3 weeks early to which they responded no. Fine, I understand. But then they wanted me to hand over the keys and get full access to the property for viewings. That's a bit cheeky.
I spent a full day cleaning the 1 bedroomed flat before I left. Not because it was dirty but because I am a bit of a neat freak. I left the property SPOTLESS. Better than when I moved in. I had replaced the shower hose and fixed cupboards that were broken when I moved in. All just because I like a neat, clean place to live in.
One particular point was the oven. The owner left greasy baking trays and rubber baking sheets in the oven. This was ignored when I moved in but I still cleaned the oven to a very high standard before I left. Even though I never use the oven and this was the owners mess.
They now want to charge me £170 to clean the oven and are complaining about
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Latest Reviews
16th Jul 2024
reviewed by 'STEVEN MAINE'
23rd Nov 2016
reviewed by 'Adrian'
13th May 2014
reviewed by 'Gazumpted'
Opening Hours
Address
Marcus Grimes & Co
Hillrise, High Street
Cuckfield
West Sussex
RH17 5JU
01444 451818
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 0% | 99% | £1,200 | £1,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jul 16,2024
Jul 16,2024
0
people found
this helpful
this helpful
Awful experience with Marcus Grimes &Co.
I rented a property through Marcus Grimes, Cuckfield.
It took months to get windows and boiler fixed while I was there. I spent last winter with a window flying open in the wind and a water heater that didn't ...
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read full review
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Nov 23,2016
Nov 23,2016
0
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We rented a property from Emma at MG Cuckfield branch for 6 months while our own property was being built. I must say what a fantastic agent, all staff very helpful and great comms.
All I can say is many thanks and if you buying or ...
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Comment on agent fees
Good
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May 13,2014
May 13,2014
2
people found
this helpful
this helpful
We were trying to buy the property marketed by Marcus Grimes and having made an offer to the agent, the agent immediately told me the amount of another bidder who had bid on it. I considered this and matched it, despite suggesting to the agent ...
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What agent could do to change your mind?
Held to its original agreement of not marketing the property or entertaining offers and discouraged the gazumping, certainly not disclosing the actual ‚£ offers of other interested parties, which was part of trying to carefully encourage a bidding warAttached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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