100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction
Jul 13,2024
Jul 13,2024
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The following is most of the email I sent to my landlord about the situation:
Thanks I hope you are well too. It is because the property is unfit for a tenant. These are the issues I am aware of so far that make it unfit for a tenant:
- The toilet doesn't flush.
- Four taps are not working.
- The water from the tap that works in the kitchen is causing a leak in the cupboard under the kitchen sink and therefore it is not possible to use either of the taps in the kitchen.
- I cannot get the hot water to work even though I put the hot water on for at least 20 minutes and ran the hot water tap in the kitchen for about 5 minutes.
There are other issues that I have told will be dealt with:
- The garden is in a poor state, including being overgrown and full of weeds.
- Sealant in the bathroom.
- Legionella risk assessment.
The rent I am paying is £895 pcm for this property and in its current state it is not worth it.
Yesterday I picked up the keys at close of business and left a voicemail for Rex Gooding after close of business asking them to call me. I let them know that I needed to speak to them urgently, because the property is not fit for a tenant to live there and I described some of these issues. They have not returned my call today. They closed at 2pm today. I was not able to call them today, as I've been having significant problems with my sleep that has affected my sleeping pattern. It is extremely disappointing that Rex Gooding have not dealt with these issues before me moving in. It is currently not fit for a tenant to live there. I wanted to make you aware of this as it is important that you know how Rex Gooding are managing the property. I understand I can report repairs on their website. However, I do not think it is fair that I should need to do that for so many essential repairs that would make the property fit to live in. It is a very poor start to my tenancy and to my relationship with Rex Gooding. Think how you would feel if you were in my situation. Also, I have long term depression and anxiety which make it even more difficult to deal with. This is on top of the stress I have experienced due to the no fault eviction notice I received at the beginning of April, due my landlord selling his property and how difficult it has been with the current housing market to find somewhere to live. It is big upheaval for me and a stressful time as it is. All of it has worsened my depression and anxiety. Would it possible for you to talk to Rex Gooding as they may be more likely to respond quicker and more positively if you have spoken to them? This would at least be a good start to my relationship with you as my landlord. Sorry that I have contacted you directly rather than dealing with Rex Gooding. However, due to these being such difficult circumstances, I have felt the need to contact you. I appreciate any help you can provide on this matter.
Thanks I hope you are well too. It is because the property is unfit for a tenant. These are the issues I am aware of so far that make it unfit for a tenant:
- The toilet doesn't flush.
- Four taps are not working.
- The water from the tap that works in the kitchen is causing a leak in the cupboard under the kitchen sink and therefore it is not possible to use either of the taps in the kitchen.
- I cannot get the hot water to work even though I put the hot water on for at least 20 minutes and ran the hot water tap in the kitchen for about 5 minutes.
There are other issues that I have told will be dealt with:
- The garden is in a poor state, including being overgrown and full of weeds.
- Sealant in the bathroom.
- Legionella risk assessment.
The rent I am paying is £895 pcm for this property and in its current state it is not worth it.
Yesterday I picked up the keys at close of business and left a voicemail for Rex Gooding after close of business asking them to call me. I let them know that I needed to speak to them urgently, because the property is not fit for a tenant to live there and I described some of these issues. They have not returned my call today. They closed at 2pm today. I was not able to call them today, as I've been having significant problems with my sleep that has affected my sleeping pattern. It is extremely disappointing that Rex Gooding have not dealt with these issues before me moving in. It is currently not fit for a tenant to live there. I wanted to make you aware of this as it is important that you know how Rex Gooding are managing the property. I understand I can report repairs on their website. However, I do not think it is fair that I should need to do that for so many essential repairs that would make the property fit to live in. It is a very poor start to my tenancy and to my relationship with Rex Gooding. Think how you would feel if you were in my situation. Also, I have long term depression and anxiety which make it even more difficult to deal with. This is on top of the stress I have experienced due to the no fault eviction notice I received at the beginning of April, due my landlord selling his property and how difficult it has been with the current housing market to find somewhere to live. It is big upheaval for me and a stressful time as it is. All of it has worsened my depression and anxiety. Would it possible for you to talk to Rex Gooding as they may be more likely to respond quicker and more positively if you have spoken to them? This would at least be a good start to my relationship with you as my landlord. Sorry that I have contacted you directly rather than dealing with Rex Gooding. However, due to these being such difficult circumstances, I have felt the need to contact you. I appreciate any help you can provide on this matter.
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Opening Hours
Address
Rex Gooding Estate Agent
4 Albert Road
West Bridgford
Nottinghamshire
NG2 5GQ
0115 945 5553
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £260,000 | £735,000 |
| Lettings | 0% | 99% | £650 | £1,100 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 8 | 3 | 2 | 0 | 4 | 0 | 4 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Oct 09,2024
Oct 09,2024
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Had a wonderful time renting with Rex Gooding - I loved my little flat and will be very sad to not live there anymore. Jackie and the team were always so helpful with any issues promptly resolved....
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Aug 30,2024
Aug 30,2024
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I have rented 2 properties through Rex Gooding over the last 4 years, and the service I have received is fantastic. I have dealt with Rhea Browlow for the most part, and she has been amazing. Any queries I have had have been dealt with very quickly, ...
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Aug 20,2024
Aug 20,2024
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There was a slight complication as it pertained to the use of our boiler in our property. I contacted Esme and the matter was resolved within 24 hours. She responded promptly, advised accordingly, and helped facilitate what was required to address the issues with the boiler. ...
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Jul 13,2024
Jul 13,2024
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The following is most of the email I sent to my landlord about the situation:
Thanks I hope you are well too. It is because the property is unfit for a tenant. These are the issues I am aware of so far that make it ...
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Mar 18,2024
Mar 18,2024
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Lauren was very helpful in pushing for information and keeping us informed as we got to the final stages of the process when things seemed to have stalled a little bit in the chain....
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Mar 15,2024
Mar 15,2024
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We highly recommend Rex Gooding. Their customer service & professionalism is second to none. From initial valuation to completion of a retirement property in West Bridgford, we were given weekly updates & were kept fully informed at all times....
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Oct 17,2023
Oct 17,2023
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As managing agent for a portfolio of properties in Nottingham, I have used Rex Gooding for the last three years to look after the lettings side of my business, for both commercial and residential tenancies.
With over 40 new lettings completed, I couldn't recommend Rex Gooding ...
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Aug 03,2023
Aug 03,2023
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We were shown around the property we were looking to rent by Esme Brown. She was extremely helpful and answered all the questions we had. She was extremely personable and made us feel very comfortable throughout the whole flat viewing process....
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Jul 26,2023
Jul 26,2023
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Reah at Rex Gooding helped me and my family find the ideal home for us. She was very professional and helpful throughout the whole process. Many thanks!...
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Apr 16,2023
Apr 16,2023
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Emma has been extremely helpful with the renewal of my lease. Thankyou
I would recommend to others , she has also been helpful with sorting out our maintenance...
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Apr 06,2023
Apr 06,2023
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I have been applying through different Agents, but at Rex Gooding they top class.
Communication excellent
Reminders now and then.
If you want to be treated with respect, I recommend them...
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Sep 23,2022
Sep 23,2022
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We purchased a house through Rex Gooding and were really happy with the service they provided. All through the offer stage they were great and then once our offer was accepted they updated us reguarly on the state of the chain. I would certainly recommend ...
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Aug 30,2022
Aug 30,2022
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I'm troubled finding a 3-bedroom house in Nottingham, Gamston. I found a lovely house posted through Rex Gooding
I called for the first time when the house was posted. I told her the email, and she said to me that she would send the viewing ...
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Jul 14,2022
Jul 14,2022
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Outstanding service.
Constantly kept up to date and the agent in west bridgeford ( Lauren ) always impressed us with her professionalism and patience !...
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Feb 23,2022
Feb 23,2022
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Highly Recommend.
Reah is an exceptional Property Manager , who works on behalf of both the landlord and tenant.
She is professional, responsive, understanding and an asset to Rex Gooding ....
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Feb 22,2022
Feb 22,2022
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Prompt, clear and efficient communication. great team, always available. couldn't recommend enough. So pleased we chose rex gooding to sell our house....
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Feb 21,2022
Feb 21,2022
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Supportive. Understanding. Professional.
Very helpful and clear explanation throughout search and sale process. Despite it being a sellers market, I felt they remained willing to meet the buyers needs....
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Feb 17,2022
Feb 17,2022
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Extremely impressed with Rex Gooding, West Bridgford, Nottingham. Jackie Richards was professional and took ownership of a tenanted house.
Highly recommend...
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Feb 10,2022
Feb 10,2022
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They replaced our boiler really quickly and are so helpful with any maintenance that needs doing in our cottage. They’re so easy to communicate with and sort any issues out so quickly that we are hoping to extend our lease....
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Feb 07,2022
Feb 07,2022
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We would highly recommend Rex Gooding estate agents. They made our selling, buying and moving process much easier to manage. Their expertise was greatly appreciated and we would like to thank the whole team....
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Jan 14,2022
Jan 14,2022
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Rex Gooding handled the sale of our house as well as the purchase of our new one. The selling/buying process is a difficult one, and without the constant support from the Rex Gooding team I don’t think we would have ever completed!! Thank ...
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Jan 11,2022
Jan 11,2022
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Very professional advice received by very personable members of staff. I would highly recommend Rex Gooding Estate Agents, thank you....
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Last updated at 10:05 AM 27/09/2019 by heather heather
Best Estate Agent in NG2 
Best Letting Agent in West Bridgford 
