100% sales valuation accuracy
100% sales fee satisfaction
Jul 12,2024
Jul 12,2024
0
people found
this helpful
this helpful
After Renting a Property through them for 5 Years,Improved the property with new Blinds and improving the Garden and 3 months notice before leaving which we had all the carpets proffessionally cleaned and gave the kichen and proper Clean just forgot one cuboard which we used untill final move out ........ Yet They then Charged us £80 for a full kichen Clean ...... Plus £180 for a Bloody Freezer draw which was cracked when we took up the property ..... and £75 to fill a two holes from a TV wall bracket which before we installed it we asked permision and they told us was Fine to do so ....... NO USE AGAIN F*CKING SHAMELESS
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
10th Mar 2020
reviewed by 'Carole'
8th Mar 2018
reviewed by 'Rubish'
27th Oct 2015
reviewed by 'Unhappy'
Opening Hours
Address
Ian Macklin & Company
385 Stockport Road
Timperley
Cheshire
WA15 7UR
0161 9040654
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £255,000 | £255,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 1 | 0 | 1 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Jul 12,2024
Jul 12,2024
0
people found
this helpful
this helpful
After Renting a Property through them for 5 Years,Improved the property with new Blinds and improving the Garden and 3 months notice before leaving which we had all the carpets proffessionally cleaned and gave the kichen and proper Clean just forgot one cuboard which we used ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 13, 2024
View all comments
(1)
We are sorry you feel that way, however find your comments unfair and unjustified.
You were not given permission to drill holes in the wall, all the kitchen cupboards were very dirty (we have photos) and the drawer in the freezer was completely broken and unusable.
We could not expect the next tenant to accept the above and so needed to employ three different contractors for each job. This all takes time and incurs costs. We have invoices for everything and have, as always, remained trans ...
Mar 10,2020
Mar 10,2020
1
people found
this helpful
this helpful
A wonderful, friendly, supportive and professional estate agent. I would wholeheartedly recommend them. Thank you for all of your help....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 08,2018
Mar 08,2018
11
people found
this helpful
this helpful
We made an offer for a property and didn't get an answer so we had to phone up and chase it up
This happened 3 times we then went in with our mortgage offer and our details in writing and a revised bid of £5000 over the ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 08, 2018
View all comments
(1)
Thank you for your comments and we appreciate your frustration in what is a very competitive market. In this particular instance we are dealing with Solicitors and getting a decision from them is taking some time. We have made it clear that we have yourselves and numerous other parties waiting to hear back with their decision and will obviously let you know as soon as we can. No party who has offered has a decision yet but I take on board your comments and will review with the team.
In the ...
Oct 27,2015
Oct 27,2015
10
people found
this helpful
this helpful
I had an offer accepted on a property through this estate agent, I instructed a survey and 1 week after this received a phone call to say someone had put in a higher offer. I tried to match this offer only to be outbid again. This ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 09, 2015
View all comments
(1)
Thank you for the review and comments therein. I fully appreciate and understand your frustration. The current market is incredibly competitive from a Purchasers point of view making it increasingly difficult to secure a property. As an agent we have a legal obligation to put forward any offers that are made on a property and it is the Vendors decision as to how they proceed, not ours. To be completely transparent the monetary value to us as a Company between the two offers is negligible. In ins ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
You were not given permission to drill holes in the wall, all the kitchen cupboards were very dirty (we have photos) and the drawer in the freezer was completely broken and unusable.
We could not expect the next tenant to accept the above and so needed to employ three different contractors for each job. This all takes time and incurs costs. We have invoices for everything and have, as always, remained transparent throughout the process.
You were given the opportunity to dispute this as your deposit was protected, but you declined.
If you had left the property in the condition you found it (as it is stated in your tenancy agreement) we would not have had to spend time sorting these things out.