Jul 09,2024
Jul 09,2024
0
people found
this helpful
this helpful
Disappointing and unprofessional service suggestive of inexperience resulting in a change of estate agent.
We raised a complaint regarding the service we received on a number of occasions to various members of the team. Our concerns largely related to lack of expert advice, poor communication, and a complete lack of sales strategy for our property. At every level of the organisation our complaint was dismissed as unfair and no responsibility was taken for issues and errors made. The response from senior management was defensive and unprofessional, which was the final straw in pushing us to change estate agent, resulting in significant additional costs. On reflection we should have appointed a more established estate agent to handle our sale and cannot, in good conscience, recommend this service to anyone.
We raised a complaint regarding the service we received on a number of occasions to various members of the team. Our concerns largely related to lack of expert advice, poor communication, and a complete lack of sales strategy for our property. At every level of the organisation our complaint was dismissed as unfair and no responsibility was taken for issues and errors made. The response from senior management was defensive and unprofessional, which was the final straw in pushing us to change estate agent, resulting in significant additional costs. On reflection we should have appointed a more established estate agent to handle our sale and cannot, in good conscience, recommend this service to anyone.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Opening Hours
Address
Halliday Homes
23 High Street
Linlithgow
West Lothian
EH49 7AB
01506 535500
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Jul 09,2024
Jul 09,2024
0
people found
this helpful
this helpful
Disappointing and unprofessional service suggestive of inexperience resulting in a change of estate agent.
We raised a complaint regarding the service we received on a number of occasions to various members of the team. Our concerns largely related to lack of expert advice, poor communication, ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
