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The UK's Largest Customer Review Website for the Property Industry
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4.7/5, 482 Reviews
91% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
91% sales fee satisfaction
91% letting fee satisfaction
Janey
Beth
By : 'andreea'
Services : Letting(As a Tenant)
Would you recommend ? : Yes
Postcode : BN16
I have heard of Harringtons via Rightmove. Communication was excellent, prompt, your employees that I had the opportunity to talk too were very friendly and helpful. The whole process of viewing and renting was quick and efficient
Harringtons Lettings
169 Hangleton Way, Hove, East Sussex
BN3 8EY
01273 724000
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
86 | 3 | 344 | 38 | 0 | 0 | 3 | 0 | 5 | 2 |
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 91% | £180,000 | £180,000 |
Lettings | 100% | 91% | £290 | £4,160 |
OUR COMPLAINTS PROCEDURE Stage 1 In most cases we try to resolve your complaint immediately. Where it is possible to resolve your complaint within five working days, we will let you know what we can do by communicating with you by way of email or in writing. If it is not possible to resolve your complaint within five working days we will automatically escalate the complaint to stage 2. If you are not happy with the way we have dealt with your complaint at Stage 1, you have ten working days to request that we progress the matter to stage 2 of our complaints procedure. You will need to tell us what you are unhappy about and why what we have done has not solved the problem. This request has to be in writing. Stage 2 Once your complaint has progressed to stage 2, you will receive an acknowledgement within three working days of us receiving the complaint. We may contact you to make sure that we have all the facts so that we can fully investigate the problem. A team leader will fully investigate your complaint and will reply to you within ten working days. If we are unable to complete this investigation within ten working days we will write to you and tell you why and set a final date for completing our investigation. Stage 3 Once you have received a reply, if you feel that we have not dealt with your complaint satisfactorily, you need to tell us within ten working days. You will need to tell us why you remain dissatisfied and what further action you would like us to take. We will consider this information and escalate your complaint if appropriate. A Branch Manager from Harringtons will then review your case. You will receive an acknowledgement within five working days of us receiving your complaint. A full reply will be sent to you within fifteen working days. If we are unable to complete this investigation within the fifteen working days we will write to you and tell you why and set a final date for completing our investigation. Stage 4 – The Appeal If you are unhappy with the way your complaint has been dealt with by the Branch Manager, you can ask for the complaint to be referred to Mark Harrington the owner of Harringtons Lettings. You should do this within ten working days of receiving the response from our Branch Manager. You will need to tell him why you remain dissatisfied and what further action you would like him to take. Your complaint will then be referred to Mark Harrington. When your case is considered, you will be entitled to make all representations in writing to include all facts. You will then receive a final decision within ten working days. If you are still unhappy with the decision made by Mark Harrington then you are entitled to refer the matter to the Property Redress Scheme. Their details can be found at www.theprs.co.uk. Please note our email is as follows:- Administration – [email protected]
Last updated at 7/9/2019, 4:20:18 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Mark
By : 'Daniel'
Branch : Hove ,169 Hangleton Way
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : BN3
I am writing to express my sincere appreciation to Harringtons for their exceptional assistance and support in securing a rental property. From the initial viewings to the efficient and timely rental securing, their service has been nothing short of exceptional. As someone who has previously ... Read Full Review
Beth
Tom
By : 'George'
Branch : Hove ,169 Hangleton Way
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BN42
Spoke to Beth about the renters rights bill as I was getting worried, she took the time to go through all the changes with me and really put my mind at rest. It’s nice to meet an agency who really seems to ... Read Full Review
Beth
Georgie
By : 'Sally'
Branch : Hove ,169 Hangleton Way
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Harringtons are the agency that cares, they looked after me when my previous landlord served me notice and found me a property that could accommodate me at short notice. The paperwork was clear and easy to complete and they were so helpful I can’t recommend them ... Read Full Review
By : 'Sophie'
Branch : Hove ,169 Hangleton Way
Services : 2
Would you recommend ? : Yes
Postcode : BN41
Great service, always at the end of the phone when you need ... Read Full Review
Beth
Georgie
By : 'Becky'
Branch : Hove ,169 Hangleton Way
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN2
Harringtons looked after me when finding my flat, I found them professional and friendly, quick to respond and a smooth ... Read Full Review
Beth
Georgie
By : 'Sue'
Branch : Hove ,169 Hangleton Way
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BN3
Top Agents , wouldn’t rent my property through anyone ! Highly ... Read Full Review
Rachel
Beth
By : 'Mike'
Branch : Hove ,169 Hangleton Way
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BN3
Harringtons Lettings have been great from start to finish, their staff are so knowledgeable and really listen to both tenants and ... Read Full Review
Beth
Georgie
By : 'Sarah'
Branch : Hove ,169 Hangleton Way
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BN1
As a landlord renting can be a minefield! Luckily Harringtons has looked after me and my properties a number of years, they always keep me informed of the latest legislation and make sure my properties are kept in top top condition, I can’t recommend Beth and her team ... Read Full Review
By : 'Sally'
Branch : Hove ,169 Hangleton Way
Services : 2
Would you recommend ? : Yes
Postcode : BN2
Harringtons Lettings are the best agent around! I have been a tenant with them 10 years and they are great! They are swift to deal with any maintenance issues I have and their communication is always clear. I have dealt with some real rogue agents in the past so it is a delight to be with an agent ... Read Full Review
By : 'Sally'
Branch : Hove ,169 Hangleton Way
Services : 2
Would you recommend ? : Yes
Postcode : BN2
Harringtons Lettings are the best agent around! I have been a tenant with them 10 years and they are great! They are swift to deal with any maintenance issues I have and their communication is always clear. I have dealt with some real rogue agents in the past so it is a delight to be with an agent ... Read Full Review
Beth
Kate
By : 'Steven'
Branch : Hove ,169 Hangleton Way
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BN1
Harringtons Lettings has been nothing short of a God send! I contacted them about my property to rent and Beth came out straight away to value it. She talked me through all the legislation with the renters rights bill and put my mind at ease, their pricing was easy to understand with no hidden ... Read Full Review
By : Beth Roberts
Mar 3, 2025HI Steven, Thank you very much for taking the time to leave us a review! I'm so pleased that you have had a great experience with us, it has been a pleasure working with you! I look forward to ...
Beth
Tom
By : 'Landlord'
Branch : Hove ,169 Hangleton Way
Services : Letting( As a Owner )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : BN3
Harringtons Lettings were exceptional from start to finish when i let my property with them. They explained the whole process to me from start to finish and found me lovely tenants. They ensured the transaction went smoothly and kept me informed every step of the way. Beth the Manager is highly ... Read Full Review
Janey
Beth
By : 'andreea'
Branch : Hove ,169 Hangleton Way
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN16
I have heard of Harringtons via Rightmove. Communication was excellent, prompt, your employees that I had the opportunity to talk too were very friendly and helpful. The whole process of viewing and renting was quick and ... Read Full Review
Georgie
Janey
By : 'Caleb'
Branch : Hove ,169 Hangleton Way
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN3
We would like to rate you 5 for your service, the two viewings that we went to for properties were excellent. Georgie was extremely friendly and helpful with great advice and information given. Despite the difficulties around gaining our property, communication was excellent from you throughout ... Read Full Review
Janey
Beth
By : 'Ryan'
Branch : Hove ,169 Hangleton Way
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN3
Harringtons have been extremely helpful and flexible with us so far! Very glad to have them as our letting agents for our forthcoming ... Read Full Review
Beth
Georgie
By : 'OCannon'
Branch : Hove ,169 Hangleton Way
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : BN2
Beth and Georgie were easy to get hold of, trustworthy, professional and quite frankly excellent. Really quick at replying to emails and understood I can’t always be contacted via phone. Would recommend to ... Read Full Review
Beth
Janey
By : 'Lisa'
Branch : Hove ,169 Hangleton Way
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BN1
‘I came to Beth at Harringtons when I was having issues with my previous Agency. She stepped in to help and took care of all of the correspondence for me. She was there every step of the way. I’d highly recommend her to other landlords, excellent ... Read Full Review
Janey
Beth
By : 'Cat'
Branch : Hove ,169 Hangleton Way
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : BN1
Generally helpful for Lettings. As with any company, sometimes need a push for a response, but often easier to speak on the phone than email. Feeling hopeful for the next year’s contract with ... Read Full Review
Georgie
Beth
By : 'Zak'
Branch : Hove ,169 Hangleton Way
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN3
Harrington’s have been incredibly helpful and supportive during the process of securing our new rental property. We would like to thank Georgie in particular who went above and beyond to help us with viewing the property we will shortly be renting and for helping to make the process go so ... Read Full Review
Beth
Georgie
By : 'Deborah'
Branch : Hove ,169 Hangleton Way
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BN2
I have a property that I have let to students for more than 25 years, and I have some experience of letting, of the services provided by Letting Agents, and some knowledge of property law through my degree. I decided to move to Harringtons following the suggestion by a work colleague. I spoke to ... Read Full Review