Head Office, High Wycombe, HP11
5/5, 99 reviews
98% recommended
100% lettings valuation accuracy
98% lettings fee satisfaction
Letting Agency | Paul Kingham Lettings | High Wicombe paulkinghamlettings.com

“NOT PAYING BACK THE DEPOSIT...”

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Jun 19,2024
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By: 'Ievgenii'
Jun 19,2024
0 people found
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THERE IS ONE THING FOR A PROSPECTIVE TENANT TO CONSIDER!
YOU WILL NEVER EVER CLAIM BACK YOUR DEPOSIT IN FULL as they will always make up a 'reason' for this. Here is an example. The agency will accuse you of doing something that from their point of view is a 'damage' done by the tenant and must be 'repaired' at tenant's cost. They will never provide any supporting evidence of these accusations and only say 'everything will be submitted to DPS (deposit protection service) in full transparency'. Full transparency means all parties involved in a dispute should have access to the evidence, right? Well, not with Paul Kingham and DPS as you would not see a single photo. Once the DPS opens a case, your deposit is frozen for at least two months. By the end of play, the 'independent adjudicator' will conclude it is the tenant who must pay for everything, as they 'have not received sufficient proof from tenant'.
Regardless of the state you leave the property in when departing Paul Kingham will still say it is dirty and there are several cleaning misses. They also never bother to come and inspect the property personally and instead rely on inventories compiled by their mates.
AVOID IF YOU WANT TO KEEP YOUR MONEY SAFE!
Paul Kingham do not dare to prove me wrong as you will lose the rest of your reputation in my eyes.
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By: Paul Kingham
Aug 16, 2024
This is a little bit baffling, and if I am honest, I do not fully understand what is written here but regardless, you are clearly unhappy and that does not sit well with me because we just do not get bad reviews – in fact, this is our first ever poor review since we opened our doors in 2013. It is saddening that your review has ruined our otherwise 100% excellent review record particularly so because originally, you gave us a five-star review when you moved in. It makes it harder to accept also as we thought we had a very good working relationship with you during your time with us. If you message me directly with your bank details, I will refund you from my own pocket anything that was deducted from your deposit which we felt was fair at the time, but clearly you did not. Hopefully then, we will all feel a lot happier. No hard feelings and I would like to wish you all the best moving forward. Paul Kingham.

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Latest Reviews

View all Reviews 99
16th Dec 2024
reviewed by 'Catrina'
“My dealings with Paul and his colleague Catherine, have been nothing short of friendly, helpful, professional, and with honesty.I ......”
16th Dec 2024
reviewed by 'Tatiane Barros'
“During a very last minute issue with my purchase and deciding to rent I likely come across with Paul and ......”
16th Dec 2024
reviewed by 'M.Singh'
“Superb team with a highly professional service.Having used Paul and the team for many years I think any landlord ......”
3rd Nov 2024
reviewed by 'Mohsen Jalilvand'
“I wanted to express how professional, well-organized, and seamless the entire process has been. I'm truly pleased to have worked ......”
29th Aug 2024
reviewed by 'Mark Joseph Young'
“Highly recommended. Made our move easy. Friendly and straightforward. Very responsive when being contacted....”
15th Aug 2024
reviewed by 'Tracey'
“I would highly recommend Paul Kingham letting for tenants looking to rent properties. It really is a minefield out there, ......”
Opening Hours
  • Monday: 09:30 - 18:00
  • Tuesday: 09:30 - 18:00
  • Wednesday: 09:30 - 18:00
  • Thursday: 09:30 - 18:00
  • Friday: 09:30 - 18:00
  • Saturday: 09:30 - 14:00
  • Sunday: Closed
Address

Paul Kingham Residential Lettings
Red Lion House, 600 London Road
High Wycombe
Buckinghamshire
HP11 1EX
01494 47 28 46

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 98% £550 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
21 0 76 2 0 0 0 0 0 0
Areas covered
  • HP11
  • High Wycombe
  • HP12
  • South Bucks
  • HP10
  • Tring
  • HP13
  • Berkhamsted
  • HP9
  • HP14
  • HP21
  • HP23
  • HP5
Services offered
  • Sales
  • Lettings
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  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“My dealings with Paul and his colleague Cathe......”

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Dec 16,2024
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By: 'Catrina'
Dec 16,2024
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My dealings with Paul and his colleague Catherine, have been nothing short of friendly, helpful, professional, and with honesty. I would absolutely recommend them!...
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“During a very last minute issue with my purch......”

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Dec 16,2024
Minithumbup
By: 'Tatiane Barros'
Dec 16,2024
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During a very last minute issue with my purchase and deciding to rent I likely come across with Paul and his team. The process it was smooth and quick, Paul and Kat was professional, nothing was too much for them and together they just made ...
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“Superb team with a highly professional servic......”

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Dec 16,2024
Minithumbup
By: 'M.Singh'
Dec 16,2024
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Superb team with a highly professional service. Having used Paul and the team for many years I think any landlord that is looking for an agent should give the team a call. One of the few agents that ensures the tenant is fully vetted prior ...
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“professional...”

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Nov 03,2024
Minithumbup
By: 'Mohsen Jalilvand'
Nov 03,2024
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I wanted to express how professional, well-organized, and seamless the entire process has been. I'm truly pleased to have worked with your agency and grateful for the positive experience. Thank you for all your efforts, and I wish you all the very best....
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“Highly recommended. Made our move easy. Frien......”

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Aug 29,2024
Minithumbup
By: 'Mark Joseph Young'
Aug 29,2024
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Highly recommended. Made our move easy. Friendly and straightforward. Very responsive when being contacted....
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“Highly recommended...”

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Aug 15,2024
Minithumbup
By: 'Tracey'
Aug 15,2024
0 people found
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I would highly recommend Paul Kingham letting for tenants looking to rent properties. It really is a minefield out there, but Paul and the team made the process very easy for me moving into a new area from start to finish. They were very helpful, ...
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“NOT PAYING BACK THE DEPOSIT...”

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Jun 19,2024
Minithumbdown
By: 'Ievgenii'
Jun 19,2024
0 people found
this helpful
THERE IS ONE THING FOR A PROSPECTIVE TENANT TO CONSIDER! YOU WILL NEVER EVER CLAIM BACK YOUR DEPOSIT IN FULL as they will always make up a 'reason' for this. Here is an example. The agency will accuse you of doing something that from their ...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Paul Kingham
Aug 16, 2024
View all comments (1)
This is a little bit baffling, and if I am honest, I do not fully understand what is written here but regardless, you are clearly unhappy and that does not sit well with me because we just do not get bad reviews – in fact, this is our first ever poor review since we opened our doors in 2013. It is saddening that your review has ruined our otherwise 100% excellent review record particularly so because originally, you gave us a five-star review when you moved in. It makes it harder to accept als ...

“Super professional, efficient and friendly te......”

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May 13,2024
Minithumbup
By: 'Natasha'
May 13,2024
0 people found
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Super professional, efficient and friendly team - always able to answer my queries during the property application process quickly. Entirely positive experience throughout and would certainly recommend to others. Moving into my new property has been simple,straightforward and stress-free....
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“We used Paul Kingham to help us find a rented......”

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Apr 20,2024
Minithumbup
By: 'A&J'
Apr 20,2024
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We used Paul Kingham to help us find a rented property. We highly recommend them. They were extremely professional, communication was effective and clear at all stages. We had a very smooth experience with them - we found the property and within a week had ...
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“we are very pleased with the service and the ......”

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Apr 01,2024
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By: 'giorgos'
Apr 01,2024
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we are very pleased with the service and the time it took to rent our new home. Thank you very much....
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“5 Stars!...”

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Feb 19,2024
Minithumbup
By: 'Matt'
Feb 19,2024
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They made the whole process really easy, were super helpful and a friendly personal service! Moving is crazy stressful but they made everything so much easier! Can't recommend highly enough! 😊...
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“What an amazing team! Thank you so much for a......”

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Jan 22,2024
Minithumbup
By: 'Gosia Boczon'
Jan 22,2024
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What an amazing team! Thank you so much for all your help with my new home! 🏠❤️...
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“Paul and team are basically life savers. They......”

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Jan 16,2024
Minithumbup
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Catherine
By: 'Tinashe'
Jan 16,2024
0 people found
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Paul and team are basically life savers. They made everything smooth. I would recommend anyone for relocating . especially when you're not sure of certain areas. They assisted me and my wife a lot...
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By: Paul Kingham
Jan 16, 2024
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Many thanks for your review Tinashe. We are glad to have you with us. Paul and Cathy. ...

“Couldn't Ask For Better Service...”

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Nov 28,2023
Minithumbup
By: 'RLM'
Nov 28,2023
0 people found
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Fantastic experience with Paul and Cathy from this agency. Guided us through the whole process with ease and empathy. Have dealt with lettings agents over the past twenty years of renting and they have, by far, been one of our top ones to deal with....
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“Great fast service, excellent communication, ......”

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Nov 23,2023
Minithumbup
By: 'Charlie'
Nov 23,2023
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Great fast service, excellent communication, very responsive on all fronts....
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“Great experience, Good customer engagement an......”

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Nov 22,2023
Minithumbup
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Catherine
By: 'Jigan'
Nov 22,2023
0 people found
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Great experience, Good customer engagement and outstanding Professional service. I recommend this service to everyone....
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“Superb service. Paul and his team were great ......”

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Nov 20,2023
Minithumbup
By: 'Steve Douthwaite'
Nov 20,2023
0 people found
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Superb service. Paul and his team were great to deal with, quick to respond and helped us find an amazing property. We got the whole tenancy agreed and finalised in six days, we cannot thank you enough!...
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“Have multiple properties on let through Paul ......”

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Oct 08,2023
Minithumbup
By: 'MrsM'
Oct 08,2023
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Have multiple properties on let through Paul Kingham Residential Lettings, for many years now. Have always found the service very professional, fair and good value for money. Paul himself is very approachable and ensures his staff maintain his high standards. Fair to tenants aswell. Would ...
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“So far the best agency I had. Paul and Cathe......”

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Oct 07,2023
Minithumbup
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Catherine
By: 'Beata'
Oct 07,2023
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So far the best agency I had. Paul and Catherine do everything that they can to welcome me and my family to our new home. They go above and beyond to ensure we are safe, comfortable and our home is clean, and everything is fixed. ...
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“Very professional agent. Highly recommended...”

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Sep 11,2023
Minithumbup
By: 'Andryws De Oliveira'
Sep 11,2023
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Very professional agent. They accompanied us throughout the entire process and provided every guidance and document we needed. I would highly recommend them...
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“A league of their own...”

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Jul 28,2023
Minithumbup
By: 'Jonathan'
Jul 28,2023
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Paul Kingham and his staff provide the best service I have received as a tenant and as a landlord. Simply, he is in another league in terms of professionalism and service standards! I have recently moved into a new home, let through Paul Kingham, and ...
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“It's been a pleasure to find a new home with ......”

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Jul 25,2023
Minithumbup
By: 'Alexandru'
Jul 25,2023
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It's been a pleasure to find a new home with him and stuff are so nice and friendly I'm definitely recommend to people!...
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“Paul Kingham have been excellent from viewing......”

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Jul 17,2023
Minithumbup
By: 'Abhiyan'
Jul 17,2023
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Paul Kingham have been excellent from viewing right to moving in. Very responsive, friendly staff, professional and more than everything you would expect from a letting agent. Thank you for making my move very smooth....
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“Excellent professional services provided by P......”

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Jun 08,2023
Minithumbup
By: 'Sana'
Jun 08,2023
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Excellent professional services provided by Paul Kingham Residential Lettings. They were very quick in their response towards our queries....
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“Excellent service...”

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May 23,2023
Minithumbup
By: 'Mohamed'
May 23,2023
0 people found
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Very professional people. The website Paul uses is brilliant and made the tenancy process efficient and a lot easier and quicker than conventional methods....
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“Fast and trustworthy...”

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May 14,2023
Minithumbup
By: 'Ievgenii'
May 14,2023
0 people found
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Renting with Paul Kingham was a great experience! Paul has been running his business for nearly thirty years now and I should admit he is a true professional! Our deal was smooth and went rapidly fast. Paul himself as well as his colleagues kept supporting ...
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“OUTSTANDING SERVICE!! I have known Kinghams for some time and ......”

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May 04,2023
Minithumbup
By: 'Oakridge'
May 04,2023
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OUTSTANDING SERVICE!! I have known Kinghams for some time and it's an absolute pleasure to deal with such an efficient, professional, organised and friendly agent. The whole team are wonderful. We have had nothing but plain sailing, great communication, and smooth transitions on every occasion. ...
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Comment on agent fees
I have always found Kinghams to be very fairly priced and transparent. Sadly it’s a rarity these days
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“Paul has always been knowledgeable and helpfu......”

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Apr 30,2023
Minithumbup
By: 'Janine'
Apr 30,2023
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Paul has always been knowledgeable and helpful, we tried several other agents and even without an agent and it's safe to say having Paul Kingham manage our let has made everything much easier....
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“The Very Best Letting Agents...”

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Mar 20,2023
Minithumbup
By: 'Paul'
Mar 20,2023
0 people found
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I've known Paul for almost 29 years when myself and my wife were first time landlords. Several years ago, when Paul set up his own business, we transferred all our letting business to him. In our experience, no one serves landlords and tenants better as a ...
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“Very Helpful. Everything was very smooth and ......”

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Mar 17,2023
Minithumbup
By: 'Kamal'
Mar 17,2023
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Very Helpful. Everything was very smooth and on time. Everything went soo fast and smooth I was very happy with the service....
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Vendor Fees

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Landlord Fees

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Tenant Fees

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Last updated at 12/09/2023, 2:39 PM by Paul Kingham
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 1:10 PM 14/09/2023 by allAgents

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