100% sales valuation accuracy
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Jun 19,2024
Jun 19,2024
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Threatened firstly with you have to take their zero deposit scheme or the landlord won't accept you.
When we moved in, our rental house had apparently been 'professionally cleaned', funny how there was remains in every kitchen cupboard and mud on the carpets, must all be part of that 'sparkle service' we were charged for on check in.
When moving out 1 years later, the inventory report they took was remarkably more detailed than the check in report on entry. We left that place immaculate, yet every tiny scuff from previous tenants was attributed to us and a fine was charged.
They bully you into paying or go to arbitration and pay more money for that.
I will never be renting from Romans again and just hope somebody reads this and decides to save themselves the awful experience that we had. Beyond the shoddy service, it's the fact they actually fine you for their scams that really infuriated me.
My experience from Romans left me feeling like I was a cash cow for them to milk as much money from as possible. Romans is a terrible company to consider letting from, I hope you don't make the same mistake that we did. Let these incompetent, unprofessional and hurtful people go out of business.
When we moved in, our rental house had apparently been 'professionally cleaned', funny how there was remains in every kitchen cupboard and mud on the carpets, must all be part of that 'sparkle service' we were charged for on check in.
When moving out 1 years later, the inventory report they took was remarkably more detailed than the check in report on entry. We left that place immaculate, yet every tiny scuff from previous tenants was attributed to us and a fine was charged.
They bully you into paying or go to arbitration and pay more money for that.
I will never be renting from Romans again and just hope somebody reads this and decides to save themselves the awful experience that we had. Beyond the shoddy service, it's the fact they actually fine you for their scams that really infuriated me.
My experience from Romans left me feeling like I was a cash cow for them to milk as much money from as possible. Romans is a terrible company to consider letting from, I hope you don't make the same mistake that we did. Let these incompetent, unprofessional and hurtful people go out of business.
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Latest Reviews
30th Sep 2024
reviewed by 'Nick Sharma'
19th Jun 2024
reviewed by 'Paul'
27th Oct 2012
reviewed by 'Sean'
21st Sep 2012
reviewed by 'Lisa'
20th Sep 2012
reviewed by 'Elaine'
Opening Hours
Address
Romans
76 Yorktown Road
Sandhurst
Berkshire
GU47 9BT
01252 864000
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 22 | 0 | 4 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
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Sep 30,2024
Sep 30,2024
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Absolutely disappointed with the service from Romans. After being told repeatedly for over six months that they had buyers interested in our bungalow, I decided to give them a chance, even lowering our asking price by £50K for a quick sale based on their assurances. ...
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Jun 19,2024
Jun 19,2024
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Threatened firstly with you have to take their zero deposit scheme or the landlord won't accept you.
When we moved in, our rental house had apparently been 'professionally cleaned', funny how there was remains in every kitchen cupboard and mud on the carpets, must all ...
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Oct 27,2012
Oct 27,2012
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Louis was true to his word from the start right through to the end. The communication between us and him was always factual, honest and decisive. Louis guided us along the way, advising us on price, strategy and conclusion. An open house was advised and ...
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Sep 21,2012
Sep 21,2012
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Romans were excellent with the selling of our property, found it very easy with having such a young family. Kieran was also so easy to contact and would always get back to us quckly. Viewing of our property were arranged around us...
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Sep 20,2012
Sep 20,2012
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Nick Billson, Romans is a real hands on and valuable employee who is very proactive with regular constant updates. Our recent house sale was not entirely straight forward and there were times when my Husband and I thought it was all going to fall through ...
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Sep 14,2012
Sep 14,2012
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Matthew was excellent, very helpful and worked on our behalf to obtain a good price eventually. He contrasts very favourably with one or two others at the branch, e.g. one of his colleagues asked why we wouldn't accept an offer that was drastically below ...
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Sep 13,2012
Sep 13,2012
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Chris has been extremely helpful throughout the sales process and kept us informed every step of the way. He did what he said he would do and we never had to chase him on anything. He also dropped us emails on a regular basis to ...
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Aug 24,2012
Aug 24,2012
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This was not an easy sale as the buyer seemed to have various issues regarding obtaining a mortgage. At all times the staff, led by the very professional James Linder, kept me in touch with the progress or otherwise of the transaction. They also stayed ...
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Aug 24, 2012
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Hi Steve, Thanks for your kind words. I will pass on your comments to the team. It goes with out saying, should you have any friends or family we can assist please dont hesitate to pass on my details. Kind regards James Linder ...
Aug 01,2012
Aug 01,2012
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Kieran understood our brief and was extremely helpful and proactive with our property search. Kieran was very flexible agreeing viewings with us and arranging them very quickly. Thanks for all your help Kieran....
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Jun 26,2012
Jun 26,2012
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The Sandhurst Office, and particularly Matt, were truly excellent. Right from the start, they were helpful and informative, laying out the proceedures and making the whole process a simple painless and enjoyable experience. We quickly agreed a value and within 10 days of deciding to sell ...
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Jun 23,2012
Jun 23,2012
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This was our second time using Romans and as we received a first class service the first time we knew we were in the right hands to handle our sale, testament to Louis and his team at Sandhurst offices as once again the sale went ...
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Jun 15,2012
Jun 15,2012
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I bought and sold through Romans and found the service I received exceptional from start to finish.
I would have no hesitation in using Romans again, I found Louis to be refreshingly honest right from the word go and the whole team were always professional ...
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Jun 15,2012
Jun 15,2012
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I actually took my time once our property had been valued by Louis d'Espagnac; although he telephoned and delivered everything by hand at an efficient pace, not once did he pressure me to 'hurry up'. I needed time to think things through before we went ...
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Apr 29,2012
Apr 29,2012
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It's clear that the key to selling your house successfully is to set the ¢â‚¬Å“correct¢â‚¬Â price when first putting it on the market. In that respect, Louis d'Espagnac's local market knowledge is unsurpassed and we were correct to accept his advice. Within a week of ...
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Apr 28,2012
Apr 28,2012
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James, Matthew & Keiran have all given excellent service and although they are very busy, always return calls and deal with all issues professionally and efficiently. I would highyly recommend them....
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Apr 09,2012
Apr 09,2012
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We both bought and sold with Romans. At all times we found them curteous, prompt and professional. Both the buying and selling went quickly and smoothly and the whole process was completed within several weeks. Romans answered our questions during out of hours and always ...
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Mar 23,2012
Mar 23,2012
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First class service from all the team at Sandhurst office, house sold relatively quickly considering climate and to the first couple that viewed it via them. A good indication that Romans know how to match buyers with properties.
Following sale, Nick has provided a very ...
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Mar 22,2012
Mar 22,2012
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James linder of romans sanhurst has been fantastic the whole way through the process of purchasing our dream home, I cannot thank him enough for the professional approach he had continually from start to fininsh, he worked along side our solicitor and assisted when required, ...
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Mar 20,2012
Mar 20,2012
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James was brilliant through out my purchase of 64 Yorktown Rd, I couldn't have asked for it all to go through so smoothly and that is a credit to James. As a first time buyer he was aware that I was pushing for completion before the ...
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Mar 17,2012
Mar 17,2012
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James was very helpful from the moment we put the property in Romans hands. We needed a quick sale and James advised on a price and we had a first time buyer within 5 days During these 5 days he had shown at least 5 couples around the ...
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Feb 21,2012
Feb 21,2012
2
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I would like to take this opportunity to thank yourself, Luke and the team at Romans for your professional and enthusiastic approach. From the initial valuation you were convinced of your ability to sell our house quickly and in getting the asking price. Importantly your ...
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Jan 21,2012
Jan 21,2012
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This Sale was tuff. Romans found us a buyer within a few days, only for that buyer to drop out after 6 weeks of conveyancing. Thankfully Romans were able to come up with another buyer almost as soon as the property went back on the market. ...
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Nov 03,2011
Nov 03,2011
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After nine disappointing months trying to sell our house using two other agents at different times we decided to give Romans Sandhurst a try. The first initial dealings we had with them told us that they acted in a more thorough way and immediately we ...
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Sep 28,2011
Sep 28,2011
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I knew it was a tough time to sell my property, however the Romans team pulled out all the stops to secure me a buyer. They made regular contact with me throughout the transaction which I found to be most reassuring. I have and would ...
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Sep 28,2011
Sep 28,2011
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I have worked with Louis d'Espagnac from Romans on the sale of my home. I found the services to have been exceptionally good. Louis is a true professional. Everything that the said he would do he did. My expectations which were already high to start ...
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Sep 26,2011
Sep 26,2011
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we recently sold our house through Romans in Sandhurst, we chose them as they are the most established estate agent the area. We found their valuation inline with other companies and their marketing package for higher end properties (Town & Country) looked very professional. Within a ...
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Sep 24,2011
Sep 24,2011
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I sold my property through Romans of Sandhurst & found them to be a very proffesional bunch of guys who did exactly what they said they would do. A buyer was found for my house in a short space of time & any issues during the sale ...
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Sep 08,2011
Sep 08,2011
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The people at Sandhurst are worthy of a recommendation. They helped me sell even though the buyer tried to get the price down again after the offer had been accepted. Going on the advice of Marrk, we all managed to come to a reasonable agreement. ...
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Sep 09, 2011
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Thank you very much for the comment and for taking the time to make the service you received public. ...
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