97% sales valuation accuracy
99% sales fee satisfaction
Jun 18,2024
Jun 18,2024
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All the staff have been really pleasant and helpful to deal with. Good communication throughout, open and honest about the process. Would recommend.
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Latest Reviews
16th Sep 2024
reviewed by 'Fatma ABIDI'
12th Sep 2024
reviewed by 'Sharon'
11th Sep 2024
reviewed by 'Shameem Banu Showkath Hussain'
10th Sep 2024
reviewed by 'Ella Handley'
5th Sep 2024
reviewed by 'Canadienne Belle'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 99% | £26,875 | £26,700,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 14 | 1 | 0 | 0 | 260 | 13 | 249 | 14 | 28 | 4 |
Areas covered
- DE24
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Sep 16,2024
Sep 16,2024
1
people found
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Debbie and Eliza have been both very reactive, transparent and helpfull during all the conveyancing process that was particularly challenging for this property purchase.
They managed to keep everyone in this transaction calm and kept moving.
I thank you very much for your profesionalism to ...
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Sep 17, 2024
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Hi Fatma!
Thank you for such a brilliant review of your moving experience with Debbie, Eliza and the Alvaston team.
We're delighted that you felt both Debbie and Eliza have been reactive, transparent, helpful and professional throughout your property purchase and your recommendation means a lot to all of us.
Debbie & Eliza will be really pleased to know that they made a difference and helped to keep everything calm.
On behalf of the whole team here, congratulations on the purchase o ...
Sep 12,2024
Sep 12,2024
1
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Excellent communication from all members of staff, Hannells ensured a smooth transaction from buying and selling.
I would like to thank Debbie especially,as nothing was too much trouble....
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Sep 12, 2024
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Hi Sharon!
Thank you so much for your 5-star of your moving experience with Debbie and the Chellaston team!
We're really pleased to see that you felt the communication was excellent from all members of staff - we know how important it is to be kept updated when it comes to buying and selling property, and that they helped to facilitate what turned out to be a smooth transaction. The team will be delighted to see your comments as it makes a big difference!
On behalf of the whole team her ...
Sep 11,2024
Sep 11,2024
1
people found
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I used the Hannells service for buying our first home. Exceptional online filtering options support us on our targeted search. Also, agents were punctual on their appointment to view properties. Follow up with us and updating our status on the property buying, any concerns on ...
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Sep 12, 2024
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Hi Shameem!
Thank you for your 5-star review of your moving experience with Amy, Debbie and the Alvaston team.
We're delighted to see that you felt they were punctual on their appointments and that any concerns you had were addressed brilliantly - and the team will be really pleased to see your comments too.
On behalf of the whole team here at Hannells, thank you for your support. We wish you many happy memories in your new home and look forward to being of service to you again in the ...
Sep 10,2024
Sep 10,2024
0
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Eliza has been nothing but amazing with us and keeping us updated with how everything is moving alone. Never felt more comfortable doing this process, especially as first time buyers. Thank you again Eliza!...
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Sep 11, 2024
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(1)
Hi Ella!
Thank you for taking the time to leave such a brilliant review of your moving experience with Eliza and the Alvaston team!
We agree that Eliza is fantastic at what she does and we're pleased to see that you found her nothing but amazing and great at keeping your updated. We're also really pleased to see that Eliza made you feel comfortable throughout the purchase of your first home - and she'll be delighted to see your comments as it makes a big difference.
On behalf of the who ...
Sep 05,2024
Sep 05,2024
2
people found
this helpful
this helpful
Hannells in Alvaston are a wonderful estate agency who deserve recognition for their hard work and dedication to helping me to buy my home. A 'real' estate agency who went above and beyond my expectations to ensure that everyone involved in the transaction, me especially, ...
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Sep 06, 2024
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Hi Canadienne!
Wow! Out of the thousands of reviews from happy customers we've had so far, this is definitely one of the best we've received. Thank you so much for taking the time to share such positive comments about your moving experience with Eliza, Heather and the Alvaston team.
Everyone there really does pride themselves on being professional, helpful, friendly, knowledgeable and providing an excellent customer service so to see this highlighted (and much more!) in your comments will ...
Aug 30,2024
Aug 30,2024
0
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Excellent communication throughout the sale process and I would thoroughly recommend them
Thanks to the whole team
Kind regards
Patricia Laird Taylor...
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Aug 29,2024
Aug 29,2024
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Excellent service from beginning to end. Very professional. Always cheerful. Achieved above advertised price....
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Aug 29,2024
Aug 29,2024
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Bought my first house zero problems absolutely brilliant 100% communication brilliant and helped every step of the way....
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Aug 29,2024
Aug 29,2024
0
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Very nice people, very helpful. Would use Hannells in the future....
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Aug 29,2024
Aug 29,2024
0
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Best estate agents I've dealt with so far!
Kept me up to speed and in contact throughout the whole journey!
Thank you so much...
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Aug 28,2024
Aug 28,2024
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A long process with a buyer dropping out very late but Hannells got there keeping us up to date many thanks the Tolley family...
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Aug 28,2024
Aug 28,2024
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All aspects of my purchase were dealt with swiftly and professionally. I would purchase from Hannels again!...
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Aug 30, 2024
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Hi Scott!
Thank you for your kind words about your moving experience with Amy and the Alvaston team. We're delighted to see that all aspects of your purchase were dealt with swiftly and professionally and the team will be really pleased to see this highlighted in your comments.
On behalf of the whole team here at Hannells, thank you for your custom and we look forward to being of service to you again in the future when it's time for your next move!
All the very best,
Benjamin Brain
...
Aug 21,2024
Aug 21,2024
2
people found
this helpful
this helpful
Excellent Estate Agent. I wish our selling agent had been half as good as Hannells were as our buying agent. Wonderful staff. Professional service with a smile, always....
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Aug 22, 2024
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Hi Richard!
Thank you so much for taking the time to leave such a positive review of your moving experience with Eliza, Debbie and the Alvaston team!
The whole team there really do pride themselves on delivering an excellent, professional service, and always with a smile so they'll be delighted to see your comments - it means a lot to us!
On behalf of the whole team here at Hannells, we wish you many happy memories in your new home and look forward to being of service to you again in t ...
Aug 16,2024
Aug 16,2024
1
people found
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this helpful
Hannels was with us every step of the way .
Very pleased with how our purchase was handled ....
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Aug 15,2024
Aug 15,2024
1
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Quick sale - easy to deal with - efficient service....
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Aug 14,2024
Aug 14,2024
1
people found
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We have had no regrets in choosing Hannells for our house sale. Heather, Eliza and Debbie have all been excellent at their jobs plus very friendly and happy to talk us through anything we were unsure of. I would have no hesitation in recommending the ...
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Aug 14,2024
Aug 14,2024
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Every member of staff has been brilliant with me from the start very friendly and extremly helpful...
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Aug 14,2024
Aug 14,2024
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Our experience of using Hannels Alvaston branch has been very good, we've been kept informed all a long and it couldn't have been any smoother. Thanks to you all....
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Aug 14,2024
Aug 14,2024
0
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Excellent from start to finish when selling my home. Very helpful and proactive. Second time I have used them (Alvaston office) and would have no hesitation in recommending them....
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Aug 14,2024
Aug 14,2024
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My experience of the Alvaston branch of Hannells has been outstanding an absolute pleasure.
Heather, Eliza, Amy, Jessica and Debbie are efficient, professional, helpful and kind.
They kept me up to date with the sale on a daily basis.
The marketing strategy was faultless. At ...
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Aug 14,2024
Aug 14,2024
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Debbie & Eliza were great & I was kept informed at all stages of the sale....
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Aug 14,2024
Aug 14,2024
0
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Could not fault the service from Hannells Alvaston.
We were supported from start to finish with a very friendly and efficient team….
We were kept up to date at every stage and would thoroughly
recommend them....
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Aug 02,2024
Aug 02,2024
3
people found
this helpful
this helpful
I have received the absolute best help advice and care from everyone at Hannells
I would definitely recommend to everyone
I have tagged staff members but anyone that has been in contact with me has been great...
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Aug 06, 2024
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Hi Jackie!
Thank you for taking the time to leave such a brilliant review of your moving experience with Eliza, Heather and the Alvaston team!
They really do take pride in their work so they'll be delighted to know that you felt the service you received was the absolute best. We're also really pleased to know that you'd be happy to recommend us - it means a lot!
On behalf of the whole team here, thank you for trusting Hannells with the sale of your property and we look forward to being ...
Jul 25,2024
Jul 25,2024
1
people found
this helpful
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Extremely helpful and informative from the start.
Wanted a quick turnaround due to finding a property we were interested in buying - couldn’t have asked for better efficiency.
The whole process has been explained thoroughly to date - with someone on hand at any ...
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Jul 26, 2024
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Hi Charlotte!
Thank you so much for your kind words about your moving experience with Amy and the Alvaston team! We're delighted to hear that you found their service helpful and informative from the beginning. We understand the importance of a quick turnaround when you've found the perfect property, and we're glad we could meet your expectations! They will be delighted when they see your comments.
On behalf of the whole team here at Hannells, thank you for trusting Hannells with the sale o ...
Jul 09,2024
Jul 09,2024
1
people found
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Sharon was very professional, not pushy at all. A very friendly service and happily answered all questions we had along with queries about other properties in the same area...
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Jul 10, 2024
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Hi Suf!
Thank you for your wonderful review of your moving experience with Hannells! We're thrilled to hear that you had a positive experience with Sharon and our Alvaston team. They really do strive to provide a friendly, professional, and informative service, and it’s great to know that Sharon was able to assist you effectively without being pushy!
Your feedback is very much appreciated, and we're glad that all your questions and queries were addressed. If you need any further assistan ...
Jul 05,2024
Jul 05,2024
1
people found
this helpful
this helpful
Excellent service, agent was very helpful, would highly recommend....
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Jul 08, 2024
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Hi Ian!
Thank you so much for your kind words and glowing review of your moving experience with Sharon and the Alvaston team! We're thrilled to hear that you had an excellent experience with their service. The Alvaston team takes great pride in being helpful and supportive, so they'll be pleased to know that we met your expectations. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
All the very best,
Benjamin Brain
Sales & Marketing Direc ...
Jul 03,2024
Jul 03,2024
1
people found
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this helpful
Very friendly staff who are very informative and good at providing fast and clear updates...
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Jul 04, 2024
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Hi Josh!
Thank you for your kind words and positive feedback about your moving experience with our Alvaston branch! We're delighted to hear that you found Jess and the rest of the team friendly, informative, and efficient in providing fast and clear updates. We strive to offer the best possible service to our clients, and your recognition is greatly appreciated!
Should you need any further assistance or have any questions in the future, please don't hesitate to reach out. We look forward t ...
Jun 18,2024
Jun 18,2024
0
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All the staff have been really pleasant and helpful to deal with. Good communication throughout, open and honest about the process. Would recommend....
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Jun 19, 2024
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Hi Charlotte!
Thank you for your kind words about your moving experience with Heather, Eliza and our Alvaston team! We're delighted to hear that you found our staff pleasant and helpful, and that you appreciated our good communication and honesty throughout the process. Your recommendation means a great deal to us.
On behalf of the whole team here, thank you for trusting Hannells with the sale of your property and we look forward to being of service to you in the future when it's time for ...
Jun 17,2024
Jun 17,2024
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Excellent communication and updates from the team regarding the sale....
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Jun 17,2024
Jun 17,2024
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Friendly helpful staff who are making the process of selling our property as easy as it can be....
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Eliza Tudgay
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Heather James
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Debbie
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Amy Boole
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Jessica
Sharon
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Best Estate Agent in DE24 
Best Estate Agent in Derby 
Best Letting Agent in Derby 
Thank you for your kind words about your moving experience with Heather, Eliza and our Alvaston team! We're delighted to hear that you found our staff pleasant and helpful, and that you appreciated our good communication and honesty throughout the process. Your recommendation means a great deal to us.
On behalf of the whole team here, thank you for trusting Hannells with the sale of your property and we look forward to being of service to you in the future when it's time for your next move!
All the very best,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...