97% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
May 30,2024
May 30,2024
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I recently engaged Harry to help sell my property following some previous interactions with him as a potential buyer for other properties in the past. The property I ultimately chose to purchase was also listed under Arins, so I was able to experience his service as a vendor and buyer which was outstanding in both respects.
As a seller: Harry visited me at home to perform the valuation, he was not pushy at all and had come very prepared and it is very clear that he has an excellent understanding of the market – not just the properties under his remit but also registered and recently sold with other agents. I decided to sign up with him and he was very efficient. The photos and house staging he completed with me was great, I really appreciated his advice on what to do in order to market the property to appeal to potential buyers. We listed the property on a Saturday, by Monday we had a fully booked open house the following Saturday and offers started rolling in from the Monday.
As a buyer: I have viewed a few houses with Harry now and he is excellent, he makes sure that as a visitor we act appropriately (e.g. remove footwear etc) which was reassuring and one of my main drivers to choose Arins as my agent as I trusted him to do the same for my home. During viewings, he provides helpful guidance and ideas when looking around and providing feedback and was able to answer all questions I had.
We had some challenges as we proceeded through the legals with my buyers and also the house I was buying, but during this process Harry was in constant contact and was available for any questions, and we built up a working relationship with strong, honest, open communication. Harry handled all issues very efficiently and is a master at negotiating and resolving issues with all parties with sensitivity and understanding. When dealing with transactions like this, I believe it is very important to be fair and impartial, and he demonstrated his ability to do this skilfully on several occasions. He also provided useful contacts such as other vendors to help solve problems (e.g. man with a van, surveyors) which is very helpful. I was also supported by Chrissie during this time who was fantastic.
I am not planning to move again any time soon, but if I do decide to, Harry will be the first person to call, and I would strongly recommend his services to anyone who is planning to sell their property. He made what is usually a very stressful situation much less so, and in my opinion was worth every penny of the fees they charge.
As a seller: Harry visited me at home to perform the valuation, he was not pushy at all and had come very prepared and it is very clear that he has an excellent understanding of the market – not just the properties under his remit but also registered and recently sold with other agents. I decided to sign up with him and he was very efficient. The photos and house staging he completed with me was great, I really appreciated his advice on what to do in order to market the property to appeal to potential buyers. We listed the property on a Saturday, by Monday we had a fully booked open house the following Saturday and offers started rolling in from the Monday.
As a buyer: I have viewed a few houses with Harry now and he is excellent, he makes sure that as a visitor we act appropriately (e.g. remove footwear etc) which was reassuring and one of my main drivers to choose Arins as my agent as I trusted him to do the same for my home. During viewings, he provides helpful guidance and ideas when looking around and providing feedback and was able to answer all questions I had.
We had some challenges as we proceeded through the legals with my buyers and also the house I was buying, but during this process Harry was in constant contact and was available for any questions, and we built up a working relationship with strong, honest, open communication. Harry handled all issues very efficiently and is a master at negotiating and resolving issues with all parties with sensitivity and understanding. When dealing with transactions like this, I believe it is very important to be fair and impartial, and he demonstrated his ability to do this skilfully on several occasions. He also provided useful contacts such as other vendors to help solve problems (e.g. man with a van, surveyors) which is very helpful. I was also supported by Chrissie during this time who was fantastic.
I am not planning to move again any time soon, but if I do decide to, Harry will be the first person to call, and I would strongly recommend his services to anyone who is planning to sell their property. He made what is usually a very stressful situation much less so, and in my opinion was worth every penny of the fees they charge.
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Latest Reviews
9th Dec 2024
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2nd Dec 2024
reviewed by 'AAKJemah'
27th Nov 2024
reviewed by 'Karan'
20th Nov 2024
reviewed by 'BB'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 99% | £90,000 | £52,750,000 |
| Lettings | 100% | 99% | £750 | £2,200 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 9 | 0 | 6 | 2 | 183 | 3 | 24 | 3 | 6 | 1 |
Areas covered
- RG6
- Winnersh
- RG2
- Spencers Wood
- RG5
- Three Mile Cross
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Dec 09,2024
Dec 09,2024
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Amelia showed my family around a property and was incredibly patient, honest and understanding. She genuinely took her time to show us around and was very knowledgable. She took the time to understand our needs and was more than happy to help. Most definitely an ...
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Dec 02,2024
Dec 02,2024
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Excellent service form Arins letting team. Very smooth process. Mark has been great every step of the way....
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Nov 27,2024
Nov 27,2024
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We have just moved into our new house and I am thankful to Richard and his colleagues at Arin's who have supported us over the recent months to sell our house. Richard was personable and professional throughout, and we were able to sell our house ...
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Nov 27,2024
Nov 27,2024
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100% recommend Arins, customer service amazing. Massive shout out to Harry, Chrissie and Richard for their unwavering commitment and support with the sale of our house. Amazing prompt communication throughout the entire process. They worked really hard to get appropriate viewings and supported with all negotiations. ...
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Nov 27,2024
Nov 27,2024
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100% recommend Arins, customer service amazing. Massive shout out to Harry, Chrissie and Richard for their unwavering commitment and support with the sale of our house. Amazing prompt communication throughout the entire process. They worked really hard to get appropriate viewings and supported with all negotiations. ...
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Nov 20,2024
Nov 20,2024
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Shannon is an amazing person to work with. She brings in her personal attention to the details and ensure that both landlord and tenant get the right information. I am located abroad now, and I get my peace of mind when Shannon is around taking ...
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Nov 14,2024
Nov 14,2024
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Not only did I buy my property from Arins I have now sold my property with them and it was the best decision I have made. Harry was amazing both times and not only managed to get the asking price for me, the customer service ...
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Nov 12,2024
Nov 12,2024
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I’ve recently sold and bought property through Arins and my experience was second to none. All members of staff I had pleasure to talk with were professional, approachable, quick in responding and very friendly. They were always on a ball and I felt that ...
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Nov 10,2024
Nov 10,2024
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My recent experience with Arins was amazing, Shannon from Lower Early branch was very helpful in regards my tenancy renewal. Pretty much straight forward also quick reply to any emails or questions I had. Very good service highly recommended Shannon from the lettings department...
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Nov 08,2024
Nov 08,2024
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Recently sold my house of 23 years with Arins. Contacted Harry directly and he arranged valuation and viewings seamlessly and professionally but without being stuffy. He was very engaged from day one but also friendly and approachable. The house sold super quickly and we were then ...
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Nov 08,2024
Nov 08,2024
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Absolutely amazing service from start to finish! Was ever so slightly concerned at first that choosing an agent outside my area would limit the pool of possible buyers and I am very happy to say that this is NOT something to worry about with this ...
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Nov 07,2024
Nov 07,2024
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We recently sold our home of 31 years and fortunately made the right decision in choosing Arins to handle the sale. We dealt with Harry Hook (Branch Manager) throughout and he was (and still is) an absolute pleasure to deal with.
He was very proactive and ...
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Nov 01,2024
Nov 01,2024
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We are very happy to have our property managed by Arins, and are very pleased with the help we receive from our property manager, Shannon....
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Oct 24,2024
Oct 24,2024
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I am delighted to write this review of the excellent service and professionalism of the Arins team on the purchase of my new house.
I would especially like to thank Chrissie for her brilliance and her excellent support in the whole process. A great job ...
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Oct 14,2024
Oct 14,2024
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Selling my house through Estate Agent. ARINS was very professional, especially working with Chrissie and Harry. Of course I believe the whole ARINS team are great people. If anyone needs to sell or even buy a home, I highly recommend Estate Agnes ARINS.....
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Sep 15,2024
Sep 15,2024
1
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Excellent service! From initial consultation through to our sale, we felt thoroughly taken care of by Arins. The pricing offered was fair and that, and the commission percentage, were in line with other estate agents. The information Arins collected so that their viewing agents are ...
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Sep 10,2024
Sep 10,2024
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Went above and beyond to contact all agents and solicitors to ensure our long chain didn't fall through when numerous deadlines were missed. Also assisted beyond the sale. Many thanks...
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“Their team were friendly, knowledgeable, easily contactable and quick to respond to queries and issues....”
Sep 10,2024
Sep 10,2024
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Arins Estate Agents in Lower Earley have a great team of experienced people, who gave us an excellent service from finding good tenants, checking them in, though to managing the rental. When we later decided to sell the property, they checked the tenants out, found ...
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Sep 05,2024
Sep 05,2024
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We recently moved to Lower Earley and rented through Arins. Shannon and Mark from the Lower Earley branch have been extremely helpful throughout the entire process. Shannon, in particular, was instrumental in resolving several issues we faced with the property during our initial days. I ...
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Sep 04,2024
Sep 04,2024
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GREAT SERVICE. VALUE FOR MONEY. Best response. Care for clients and customers....
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Sep 03,2024
Sep 03,2024
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Great service from start to finish, very happy with the end to end process from advert, to sale agreed, to closing...
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Sep 03,2024
Sep 03,2024
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We have recently sold our property through Arins and are very happy to recommend Harry and his team. The sale was particularly long and complicated due to issues in the chain, but Harry was patient and diligent throughout. He kept us updated on progress and ...
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Aug 29,2024
Aug 29,2024
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Arin's give a very professional and warm welcoming service, I would recommend them highly to anyone selling their home and hope anyone buying a home is lucky enough to have it via Arin's as well....
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Aug 29,2024
Aug 29,2024
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Have been with Arins over 3 years as a landlord taking help to manage my property and attempted sale of my property twice. In the second attempt of the sale each and every aspect covered by Harry from Lower Earleigh branch is commendable, extremely satisfying. The ...
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Aug 16,2024
Aug 16,2024
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Harry was our main contact with Jonathan doing most of the viewings. Excellent communication from valuation through to completion, they understood we were selling s house with probate which had the potential to delay things, they arranged viewings and able to achieve a price greater ...
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Jul 24,2024
Jul 24,2024
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Hello Harry,
We want to extend our heartfelt gratitude for your unwavering dedication and exceptional service throughout our home-buying journey.
Though I am new here and at the same time, you are patient throughout the journey. From the very beginning, you listened to our needs ...
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Jul 03,2024
Jul 03,2024
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I found the service provided by Arins to be very professional and responses were swift and relevant. I would certainly recommend....
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Jul 03,2024
Jul 03,2024
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Hi Chrissie, I want to thank you so much for all your help when we were selling my late Mum's house.
You are such a nice lady to deal with, your daily updates were really appreciated, I think you kept us sane, particularly in the ...
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Jun 06,2024
Jun 06,2024
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It was great working with Harry initially and then with Chrissie who made sure we had a great buying experience. Chrissie was very professional, prompt and polite in her dealing.
Highly recommended...
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May 30,2024
May 30,2024
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We bought our first house with Harry and had a great service, communication was amazing. We have no sold that house with Harry and had the same great service. Would recommend every time....
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Last updated at 11:08 AM 23/01/2023 by allAgents
Best Estate Agent in Lower Earley 
