James Laurence Estate Agents
Edgbaston, Birmingham, B3
4.8/5, 106 reviews
94% recommended
92% sales valuation accuracy
96% sales fee satisfaction
95% lettings valuation accuracy
97% lettings fee satisfaction

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“Highly recommend!...”

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May 25,2024
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Charlotte
By: 'Carter'
May 25,2024
0 people found
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As an overseas landlord, I had a very positive experience working with the team at James Laurence.

After my apartment had been vacant for several months under the management of another agent, I decided to switch to James Laurence. The difference was night and day.

The team, including Charlotte, Daniella, and Jade, was extremely proactive. Even though I am located in another part of the world, they always answer my inquiries quickly by email, no matter if it's early morning or late at night in the UK. Most importantly, they generated numerous viewings and found the right tenant for my property within just 2 weeks. Their dedication and customer service are just unparalleled.

Besides, their operations are very transparent, with the use of a client portal that allows me to easily view details of the scheduled viewings, feedback, marketing response, and tenancy information. The portal is user friendly, making my experience as a landlord seamless and hassle free.

They also have an exceptional online presence that instantly reminded me of the popular real estate show "Selling Sunset". Their videos in social media emanate similar polished, high-energy vibe - from the visually stunning property listings to the engaging video content featuring the charismatic team. This level of digital sophistication and customer-centric approach gave me great impression of the team's creativity, energy, and enthusiasm.

To conclude, I would highly recommend James Laurence to any landlord looking for a reliable and effective property management solution. Their expertise, responsiveness, and use of digital platforms are truly outstanding and make them a cut above the rest.
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Latest Reviews

View all Reviews 106
16th Oct 2024
reviewed by 'Jessie W'
“I'm so happy with the service I received from James Laurence! They were incredibly responsive and helpful throughout the entire ......”
4th Oct 2024
reviewed by 'Sudhir Prabhu'
“Charlotte, Danialla and Jade at James Laurence have been extremely professional and helpful. They were around for any questions I ......”
25th May 2024
reviewed by 'Carter'
“As an overseas landlord, I had a very positive experience working with the team at James Laurence.After my apartment ......”
2nd May 2024
reviewed by 'Susie'
“I moved to James Lawrence from another letting agency who had not managed to generate many viewings or secure a ......”
11th Apr 2024
reviewed by 'Michael Maguire'
“Full review to follow shortly, as there is a bit to cover. I'm going share video, photo and logs of ......”
8th Apr 2024
reviewed by 'Jumaimah'
“Jade is absolutely brilliant, she has guided us through this whole process with ease. There were a few complications from ......”
Opening Hours
  • Monday: 08:45 - 17:30
  • Tuesday: 08:45 - 17:30
  • Wednesday: 08:45 - 17:30
  • Thursday: 08:45 - 17:30
  • Friday: 08:45 - 17:30
  • Saturday: 09:30 - 15:30
  • Sunday: Closed
Address

James Laurence Estate Agents
37-39 Ludgate Hill
Birmingham
West Midlands
B3 1EH
0121 6044060

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 92% 96% £138,000 £842,000
Lettings 95% 97% £750 £2,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
42 0 24 3 11 1 16 0 7 2
Areas covered
  • B1
  • Birmingham City Centre
  • B2
  • Jewellery Quarter
  • B3
  • B4
  • B5
  • B16
  • B12
  • B15
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Estate agents
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Latest Properties

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Birmingham B15, B15
Edgbaston, B3

“I'm so happy with the service I received from......”

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Oct 16,2024
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Charlotte
By: 'Jessie W'
Oct 16,2024
0 people found
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I'm so happy with the service I received from James Laurence! They were incredibly responsive and helpful throughout the entire process of letting out my property. Charlotte was fantastic at getting me set up as a landlord and explaining everything I needed to know. Kitti ...
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“Satisfied with James Laurence...”

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Oct 04,2024
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Charlotte
By: 'Sudhir Prabhu'
Oct 04,2024
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Charlotte, Danialla and Jade at James Laurence have been extremely professional and helpful. They were around for any questions I had and even made some suggestions when requested....
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“Highly recommend!...”

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May 25,2024
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Charlotte
By: 'Carter'
May 25,2024
0 people found
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As an overseas landlord, I had a very positive experience working with the team at James Laurence. After my apartment had been vacant for several months under the management of another agent, I decided to switch to James Laurence. The difference was night and day. ...
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“Quickly found suitable tenant - good communicators...”

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May 02,2024
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Charlotte
By: 'Susie'
May 02,2024
0 people found
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I moved to James Lawrence from another letting agency who had not managed to generate many viewings or secure a tenant over several months. James Lawrence secured an excellent tenant in less than 2 weeks. The team at James Lawrence, in particular Kitti, Charlotte and Jade ...
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“Full Review To Follow. In Short - THE WORST!...”

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Apr 11,2024
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Henry
By: 'Michael Maguire'
Apr 11,2024
1 people found
this helpful
Full review to follow shortly, as there is a bit to cover. I'm going share video, photo and logs of the communications (or lack thereof) with this lot, so I'll post a link shortly for anybody that wants to see how these guys really treat ...
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“Jade is absolutely brilliant, she has guided ......”

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Apr 08,2024
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Jade
By: 'Jumaimah'
Apr 08,2024
0 people found
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Jade is absolutely brilliant, she has guided us through this whole process with ease. There were a few complications from our side but jade managed to get it all sorted, so grateful. Thank you so much...
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“Fabulous team....”

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Dec 23,2023
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Sophie
By: 'Jan'
Dec 23,2023
1 people found
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Fabulous team. Must single out Sales Manager Sophie as despite a nightmare of a sales transaction (through no fault of the agents), she was always there to come up with solutions. Communication from all the members of the team, Sam, Jack and of course the ...
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“Mr Sam Harper from Lawrence James helped secu......”

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Dec 07,2023
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Henry
By: 'MISS.O'
Dec 07,2023
1 people found
this helpful
Mr Sam Harper from Lawrence James helped secure the deal with my purchase of a property. He managed to get things started immediately was the price was agreed. Mr Henry Crane kept myself and my solicitor updated with the stage of conveyancing from the sellers ...
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“Happy Landlord...”

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Nov 27,2023
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Charlotte
By: 'Luke'
Nov 27,2023
0 people found
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Thank goodness for recieving a recommendation for James Laurence. Since using them to let my apartment, the process has been how you hope it would be. Great communication and professionalism from their office, in particular Charlotte Blount. Placed a good tenant in the property and ...
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“Very good experience with James Lawrence. Ge......”

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Nov 06,2023
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Caitlin
By: 'Saket'
Nov 06,2023
0 people found
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Very good experience with James Lawrence. Generally communicate well, respond promptly to messages etc. Have always been happy to show me round properties a 2nd or 3rd time. Have been very helpful during the critical final few days before completion. Thank you!...
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“Sam Harper and Henry Crane were very responsi......”

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Oct 27,2023
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Sam
By: 'Connie'
Oct 27,2023
0 people found
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Sam Harper and Henry Crane were very responsive and helpful during my house purchase - both friendly and approachable. Many thanks for helping me complete on a house purchase today....
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“Had a great experience with Sophie Ortiz. Sh......”

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Oct 20,2023
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Sophie
By: 'Katherine'
Oct 20,2023
0 people found
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Had a great experience with Sophie Ortiz. She was proactive, easy to speak to and was a great help selling our house...
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“I would like to thank Ms Charlotte Blount, th......”

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Oct 12,2023
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Charlotte
By: 'Dan Yu'
Oct 12,2023
0 people found
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I would like to thank Ms Charlotte Blount, the area lettings manager, for her exceptional service given to me in the process of renting a flat here in Birmingham. She has exceptional communication skill which has ensured me to take the right steps at all ...
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“Charlotte Blount is a shining star. She has e......”

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Oct 09,2023
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Charlotte
By: 'Manolya'
Oct 09,2023
0 people found
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Charlotte Blount is a shining star. She has excellent communication skills,, monitors the progress and tracks down what needs to be resolved and provides speedy replies and excellent support to address the problems. My case was very problematic since I moved from Sydney, Australia and ...
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“Amazing team at James Lawrence!Customer ser......”

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Sep 05,2023
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Charlotte
By: 'Simon-Walter'
Sep 05,2023
0 people found
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Amazing team at James Lawrence! Customer service has been amazing and the team has been very clear and professional in all deals i will be referring them to family and friends....
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“Transition between Kent and Sutton Coldfield ......”

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Aug 10,2023
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Charlotte
By: 'Debbie'
Aug 10,2023
0 people found
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Transition between Kent and Sutton Coldfield couldn't have been easier....
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“Excellent service...”

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Aug 02,2023
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Charlotte
By: 'Sarah and Kevin'
Aug 02,2023
0 people found
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Excellent service from Charlotte, melissa and the lettings team. Photo's were incredible some of the best we have seen from any agent. Supper response to any questions and enquires. Made the process super easy from end to end. Would not hesitate to use again or ...
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“Pleased from the start - Sophie and Sam have ......”

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May 26,2023
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Sam
By: 'KM'
May 26,2023
0 people found
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Pleased from the start - Sophie and Sam have shown attention to detail from the start; proven they really care about our case; and been with us every step of the way through selling our property. Sophie and Sam can always answer our questions, however ...
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“Amazing service from Jorja who made the entir......”

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Apr 28,2023
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Jorja
By: 'Tunde'
Apr 28,2023
0 people found
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Amazing service from Jorja who made the entire process a very clear and smooth one and quick to respond to any queries I had. Thank you...
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“Have been really pleased with the service whe......”

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Apr 19,2023
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Lotti
By: 'Louise'
Apr 19,2023
0 people found
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Have been really pleased with the service when letting my home through James Lawrence. Would certainly recommend them. Charlotte and Lottie have both been excellent in finding good tenants....
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“Very helpful. Always responding quickly, even......”

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Apr 18,2023
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Charlotte
By: 'Igor'
Apr 18,2023
0 people found
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Very helpful. Always responding quickly, even by email, as I dont have a UK telephone number yet. The process of renting has been fast and easy...
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“Fantastic Interaction on the Ball......”

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Apr 05,2023
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Charlotte
By: 'Mohammed'
Apr 05,2023
0 people found
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I have had a wonderful and straightforward experience with James Laurence letting team..Charlotte Blount was my first point of contact from the initial phone call to listing my apartment online within afew hours after our meeting. Block viewings were booked and let was agreed ...
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“Professional and pays attention to detail...”

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Feb 23,2023
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Charlotte
By: 'Rachel'
Feb 23,2023
0 people found
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I engaged James Laurence team as our letting agent for apartment; they are professional, responsible and pays attention to detail. I love the fact that they gave a plan about what to expect in the whole process from getting our apartment keys, to getting furnitures ...
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“Exceptional job in renting our flat...”

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Dec 16,2022
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Charlotte
By: 'James'
Dec 16,2022
0 people found
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Charlotte has done a fantastic job of marketing our property. She had warmed several potential tenants prior to the property completing, and managed to secure a tenant just one day after completion - before we had furniture in place, and before a listing was posted. ...
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“James Laurence...”

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Nov 22,2022
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Melissa
By: 'Shahrzad Sabet'
Nov 22,2022
1 people found
this helpful
Having arrived in Birmingham to start my course at the university, with my husband and daughter we had a really difficult time to find accommodation and had to spend a month in a hotel. However the only agency that I found extremely welcoming and helpful ...
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“Excellent service all round. Very personable ......”

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Nov 11,2022
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Charlotte
By: 'Celia'
Nov 11,2022
0 people found
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Excellent service all round. Very personable and very quick to respond to e mails and calls. Would highly recommend ....
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“Charlotte handled my initial enquiry efficien......”

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Nov 10,2022
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Charlotte
By: 'Lloyd'
Nov 10,2022
0 people found
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Charlotte handled my initial enquiry efficiently and answered all my questions in a timely manner. Thankyou for helping me secure a property in the Birmingham. I revieved a Seamless service...
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“The photos i have seen on social media of a b......”

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Nov 03,2022
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By: 'Elton'
Nov 03,2022
1 people found
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The photos i have seen on social media of a birmingham property from this agent are disgusting. I would be ashamed to let that to anyone. Shame on James laurence and the landlord...
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“An excellent agency...”

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Nov 02,2022
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Henry
By: 'Sarah'
Nov 02,2022
0 people found
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This is an excellent agency; we have had superb help and advice from Henry, Jesse, Sophie and Caroline when selling our son's flat. The agency definitely goes the extra mile to support, and I liked the fact that they always responded to queries quickly....
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“Very helpful with the application and moving ......”

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Oct 25,2022
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Melissa
By: 'Ella'
Oct 25,2022
0 people found
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Very helpful with the application and moving in process. We were two first time renters and they were very patient and understanding with us....
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Vendor Fees

1.5% Plus VAT

Landlord Fees

Management Set-Up - 50% Plus VAT & Monthly - 10% Plus VAT

Tenant Fees

No fees set.
Last updated at 20/10/2022, 12:47 PM by Henry Crane
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Set out following the guidelines of The Property Ombudsman. Please see further information: https://jameslaurenceuk.com/complaints/
Last updated at 11:47 AM 20/10/2022 by Henry Crane

Awards won by James Laurence Estate Agents, Birmingham B3 1EH



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