100% sales valuation accuracy
97% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
May 15,2024
May 15,2024
0
people found
this helpful
this helpful
We recently bought a property in Exeter through Robert Williams and although Suzanne Collins did not show us around the property we ended up dealing with her for all aspects of the purchase. Suzanne turned out to be most capable, helpful and above all else reliable professional - she did what she said she was going to do when she said she was going to do it!
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
5th Nov 2024
reviewed by 'Mr and Mrs DV'
2nd Nov 2024
reviewed by 'Robina Felix'
23rd Oct 2024
reviewed by 'Emily'
23rd Oct 2024
reviewed by 'Ruth'
22nd Oct 2024
reviewed by 'Hannah'
29th Sep 2024
reviewed by 'Roxanne Gibson'
Opening Hours
Address
Robert Williams Estate Agents & Letting Agents
2 Southernhay West
Exeter
Devon
EX1 1JG
01392 204800
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 97% | £64,000 | £1,050,000 |
| Lettings | 100% | 99% | £325 | £1,690 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 23 | 0 | 57 | 5 | 45 | 2 | 56 | 0 | 2 | 0 |
Areas covered
- EX1
- Exeter
- EX2
- East Devon
- EX3
- Chudleigh
- EX4
- Alphington
- EX5
- Pinhoe
- EX6
- Pensylvania
- EX7
- St Thomas
- EX10
- St Leonards
- EX11
- Heavitree
- TQ13
- Exwick
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
Nov 05,2024
Nov 05,2024
0
people found
this helpful
this helpful
We recently sold our home with expert advice and great service from Damon at Robert Williams.
The whole process from first visit to completion has been smooth and made so much better with the dedicated after care from Suzanne
We would highly recommend anyone looking ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 05, 2024
View all comments
(1)
Thanks for your kind review. It's been a pleasure. Buena suerte!! ...
Nov 02,2024
Nov 02,2024
0
people found
this helpful
this helpful
Madeleine Stapleton was quick in responding to emails and very courteous and helpful when contacted on phone....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 23,2024
Oct 23,2024
0
people found
this helpful
this helpful
I had such a good experience buying a flat through Robert Williams. Suzanne actually recommended that I go to the view the flat that I then bought, and Damon was brilliant for arranging house viewings. Suzanne was clear, kind and excellent at keeping us updated. ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 24, 2024
View all comments
(1)
Many thanks; I'm pleased you're now installed and can concentrate on your projects. ...
Oct 23,2024
Oct 23,2024
0
people found
this helpful
this helpful
Thank you to Damon and Suzanne for finding the right people for our place, making sure I was kept informed and keeping things moving when different parties slowed down. You did a great job!...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 22,2024
Oct 22,2024
0
people found
this helpful
this helpful
As a first-time buyer filled with anxiety about purchasing a house, I want to express my sincere gratitude to Robert Williams, especially to Suzanne and Oliver, who have been incredibly friendly and reassuring throughout the process.
Suzanne played a crucial role in negotiating with the ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 23, 2024
View all comments
(1)
Thank you so much for your very kind words Hannah and taking the trouble to give such a considered view which reflects 100% how we try to operate. You have been an absolute gem to work with. ...
Sep 29,2024
Sep 29,2024
0
people found
this helpful
this helpful
Excellent communication. Very friendly service. Kept very well informed and would definitely recommend....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 29, 2024
View all comments
(1)
What a whirlwind we had Roxanne! Thanks for being so sharp in dealing with everything, and I hope you'll enjoy your new home. ...
Sep 02,2024
Sep 02,2024
0
people found
this helpful
this helpful
Excellent Experience - clear guidance throughout the process and regular updates. Thank you!...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 02, 2024
View all comments
(1)
Thank you! I'm so pleased you now have the keys to your new home and hope you love living in such a great location. ...
Sep 01,2024
Sep 01,2024
0
people found
this helpful
this helpful
Really friendly helpful staff.
Damon and Suzanne kept in regular contact with us throughout the purchase of our new home and nothing was too much trouble for them. Thank you both!...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 02, 2024
View all comments
(1)
Thanks for your patience. It was a long and bumpy ride and I'm glad we smoothed out the bumps for you. Enjoy your new home. You deserve it! ...
Jul 31,2024
Jul 31,2024
0
people found
this helpful
this helpful
It took over a year for me to find the right flat but Suzanne was fantastic help and seemed genuinely interested in finding the right place for me rather than just making a sale as fast as possible. Friendly and helpful service. Would recommend....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 31, 2024
View all comments
(1)
An absolute pleasure helping such a committed and motivated buyer. I'm glad our personalized approach shone through. Thank you. ...
Jul 22,2024
Jul 22,2024
0
people found
this helpful
this helpful
Many thanks to Suzanne for all her hard work and help towards the sale of my property. Excellent communication as well as being professional, friendly and very supportive.
I can highly recommend her and also Oliver at Robert Williams Estate Agents. Outstanding work by both ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 23, 2024
View all comments
(1)
It must have been hard letting the family home pass in to new hands but I'm so pleased you feel we did a good job for you. Many thanks. ...
Jun 12,2024
Jun 12,2024
0
people found
this helpful
this helpful
I have found the staff to be professional, friendly and supportive. Having not sold a property for over 40 years, they made the experience less stressful than it could have been.
Suzanne was particularly helpful by contacting me regularly with any updates. I never once had ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 13, 2024
View all comments
(1)
Thanks so much for taking the time to review us, and best wishes for your next chapter! ...
May 18,2024
May 18,2024
0
people found
this helpful
this helpful
We truly benefited from the fact that Robert Williams was a smaller agency. It worked smoothly and efficiently. An excellent experience with good marketing and excellent and friendly communication throughout. We would recommend using Robert Wiliiams...
read full review
read full review
Was this helpful?
Yes
Yes
May 15,2024
May 15,2024
0
people found
this helpful
this helpful
We recently bought a property in Exeter through Robert Williams and although Suzanne Collins did not show us around the property we ended up dealing with her for all aspects of the purchase. Suzanne turned out to be most capable, helpful and above all else ...
read full review
read full review
Was this helpful?
Yes
Yes
May 15, 2024
View all comments
(1)
Thanks Neil. It’s been a pleasure. Your comment has made me feel like the human equivalent of Ronseal. I’m glad I did what I said I’d do on the tin!
Enjoy your new project and new life in Devon closer to your family. ...
Apr 29,2024
Apr 29,2024
0
people found
this helpful
this helpful
A huge thank you to Suzanne, who throughout our experience, has been exceptional. Suzanne has been available for our numerous questions throughout the sale process, always keeping us informed on the next steps and helping to ensure everything was in place in good time. From ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 30, 2024
View all comments
(1)
Always a pleasure. I really hope you love your new neighbourhood and everything Exeter and its surrounds have to offer. ...
Apr 26,2024
Apr 26,2024
0
people found
this helpful
this helpful
They are so friendly and accurate and very helpful people and especially Zara is the best person I was meet in Exeter...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 26,2024
Apr 26,2024
0
people found
this helpful
this helpful
I am very glad to work with the best agencey in Exeter and they are the best...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 18,2024
Apr 18,2024
0
people found
this helpful
this helpful
Very good from start to finish , always on the other end of a phone if needed , Did everything you’d expect an estate agent to do .
Would most definitely recommend...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 19, 2024
View all comments
(1)
It was a pleasure to help at such a difficult time for you, and I hope you can now look forward to making some lovely plans for the future. ...
Apr 12,2024
Apr 12,2024
0
people found
this helpful
this helpful
Will be completing on Monday what has been a difficult purchase, but Suzanne, throughout it all has kept us informed at every move. I would not hesitate to recommend Robert Williams for both selling and purchase. I have bought and sold many properties and even ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 14, 2024
View all comments
(1)
Thanks Moira. You're right. Very trying for everyone and with much sadness along the way for our vendor. What a lovely time of year to be moving back to your old neighborhood! ...
Apr 04,2024
Apr 04,2024
0
people found
this helpful
this helpful
We highly recommend Robert Williams. This is by far the best estate agency we have ever come across. They are professional, honest and provide a personal touch to their services....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 31,2024
Mar 31,2024
0
people found
this helpful
this helpful
Beautifully photographed and written property listing, professional, helpful and accomodating team who had my property listed and offers presented within days! Will definitely use again in the future and can highly recommend....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 27,2024
Mar 27,2024
0
people found
this helpful
this helpful
Not sure how to articulate the brilliant service we received from Madeline Stapleton. By the time we had any contact with Madeline we had dealt with so many agents, and we can truly say that Madeline is the one agent who took the time to ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 14,2024
Mar 14,2024
0
people found
this helpful
this helpful
I can warmly recommend finding your new home with Robert Williams Estate Agent. Their team is super friendly and supportive and ensured I found the apartment that fully suited my needs. A big thanks to Madeline for all her help during the process....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 07,2024
Mar 07,2024
0
people found
this helpful
this helpful
I recently contacted Madeline at Robert Williams in relation to the rental of a large family property in Exeter. Madeline squeezed in an appointment that day, and found me the perfect Tenants within a few days. Madeline is excellent at matching people to properties, and ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 07,2024
Mar 07,2024
0
people found
this helpful
this helpful
Excellent
Madeline is fantastic Very helpful
Friiendly staff
Easy! Very quick
Very happy...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 06,2024
Mar 06,2024
0
people found
this helpful
this helpful
Zara Rogers is very friendly and helpful always happy to help us with any issues on ouer rental house....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 22,2024
Feb 22,2024
0
people found
this helpful
this helpful
I think the best experience I have had renting a house, bar none. This sounds like an exaggeration, but Robert Williams were supremely professional from start to finish of the tenancy. The house itself was lovely, all issues and repairs were dealt with promptly and ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 08,2024
Feb 08,2024
0
people found
this helpful
this helpful
I would like to thank Madeline very very much for her professionalism and kindness. She has helped me throughout my application process for the property that I have rented with her. We are really happy with the outcome and I couldn’t thank her enough....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 05,2024
Feb 05,2024
0
people found
this helpful
this helpful
Robert Williams had been letting this property for me so I decided to let them handle the sale. They ended the tenancy agreement inspected the property and put it on the market where it sole within a few weeks, They did all the liaison with ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 20,2024
Jan 20,2024
0
people found
this helpful
this helpful
My husband and I were recently looking to move from our property and were very interested in a house advertised with Robert Williams. From the very first call to the office we were treated in a very kind, supportive and informative manner. When we viewed ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 21, 2024
View all comments
(1)
Thank you Cheryle for taking the time to write such a lovely review. ...
Dec 20,2023
Dec 20,2023
0
people found
this helpful
this helpful
My house purchase went really smooth, communications were great and i found Robert Williams very helpful. really recommended....
read full review
read full review
Was this helpful?
Yes
Yes
Dec 20, 2023
View all comments
(1)
It was a pleasure to assist and I hope you enjoy putting your stamp on your new home ...
Suzanne Collins
(83)
Madeline Stapleton
(54)
Zara
(19)
Oliver Williams
(13)
All
(11)
Sarah Coleman
(6)
Richard Copus
(2)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 11:46 AM 16/12/2019 by James Taylor
Best Letting Agent in Exeter 
Enjoy your new project and new life in Devon closer to your family.