Abacus Estates
Kensal Rise, London, NW10
4.8/5, 29 reviews
97% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
75% lettings fee satisfaction

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“I had a great experience at Abacus with Stephen, who ......”

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Apr 18,2013
Minithumbup
By: 'Stephanie'
Apr 18,2013
0 people found
this helpful
I had a great experience at Abacus with Stephen, who helped me find a great flat very quickly. I did not have much time for my property search as I found I was going to be moving to London for work last month. It was important for me to find a flat and get settled in before I started.

Very happy with the quality of service in assisting with my situation and especially with Stephen, who went well above and beyond standard expectations. I wouldn't hesitate to recommend him to others.
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Latest Reviews

View all Reviews 29
18th Jun 2022
reviewed by 'Very unhappy'
“The worst agency! Do NOT work with them. All agents/service staff we have encountered are a complete disaster. They ......”
20th Jun 2017
reviewed by 'Tony'
“Hii both Caesar and Fabien have Been brilliant in all aspects of helping me in selling my Property they went ......”
30th Mar 2017
reviewed by 'Landlord'
“What can I say a great estate agent which actually listen to what you want which is very rare , wanted ......”
22nd Mar 2017
reviewed by 'Abs'
“As family we were quite hesitant moving out of our family home having lived there for quite some time and ......”
8th Mar 2017
reviewed by 'Barry'
“Fabian was extremely helpful and without his persistence we probably would not have gained the buyer at the right price. ......”
2nd Mar 2017
reviewed by 'Hannah'
“I had Fabian as the agent for my house hunt from start to finish and he was a fantastic aide ......”
Opening Hours
  • Monday: 08:45 - 18:30
  • Tuesday: 08:45 - 18:30
  • Wednesday: 08:45 - 18:30
  • Thursday: 08:45 - 18:30
  • Friday: 08:30 - 18:30
  • Saturday: 10:00 - 15:00
  • Sunday: Closed
Address

Abacus Estates
103 Chamberlayne Road
Kensal Rise,London
Greater London
NW10 3NS
0203 815 5777

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £350,000 £950,000
Lettings 100% 75% £1,340 £2,050
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 0 11 1 5 0 5 0 0 0
Areas covered
  • NW10
  • NW6
  • NW2
  • W9
  • W10
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Kensal Rise, NW10
Neasden, NW10
West Hampstead, NW6

“The worst agency! Do NOT work with them....”

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Jun 18,2022
Minithumbdown
By: 'Very unhappy'
Jun 18,2022
1 people found
this helpful
The worst agency! Do NOT work with them. All agents/service staff we have encountered are a complete disaster. They make false promises and NEVER deliver. Once you become a tenant, they don't respond and if they respond after multiple follow up emails/calls, they ...
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“Hii both Caesar and Fabien have Been brilliant in all ......”

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Jun 20,2017
Minithumbup
By: 'Tony'
Jun 20,2017
0 people found
this helpful
Hii both Caesar and Fabien have Been brilliant in all aspects of helping me in selling my Property they went through everything with me in every way . I highly recommend these two gentlemen in selling any bodies property . They are very fair , truthful and helpful ...
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Comment on agent fees
Well they have earned my fee .
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“What can I say a great estate agent which actually ......”

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Mar 30,2017
Minithumbup
By: 'Landlord'
Mar 30,2017
0 people found
this helpful
What can I say a great estate agent which actually listen to what you want which is very rare , wanted to find a suitable family for our property and abacus did exactly that would highly recommend abacus to any landlord, Very smooth transition, a mention ...
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Comment on agent fees
Good
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“As family we were quite hesitant moving out of our ......”

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Mar 22,2017
Minithumbup
By: 'Abs'
Mar 22,2017
0 people found
this helpful
As family we were quite hesitant moving out of our family home having lived there for quite some time and we wanted a stress free transfer to a nice family home. The brilliant and super hardworking Rebecca at Abacus Kensal Rise managed to find us ...
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Comment on agent fees
Good
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“Fabian was extremely helpful and without his persistence we probably ......”

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Mar 08,2017
Minithumbup
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By: 'Barry'
Mar 08,2017
0 people found
this helpful
Fabian was extremely helpful and without his persistence we probably would not have gained the buyer at the right price. A true gentleman, honest and reliable and I would seriously consider using him again on our next property....
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Comment on agent fees
Fees where fair, as expected
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“I had Fabian as the agent for my house hunt ......”

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Mar 02,2017
Minithumbup
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By: 'Hannah'
Mar 02,2017
0 people found
this helpful
I had Fabian as the agent for my house hunt from start to finish and he was a fantastic aide throughout. As a first time buyer it was most important that I was made to feel comfortable and supported and that I was guided through ...
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“Fabian is a fantastic estate agent. He was always available ......”

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Feb 23,2017
Minithumbup
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By: 'Matt'
Feb 23,2017
0 people found
this helpful
Fabian is a fantastic estate agent. He was always available to handle my enquiries and I genuinely felt he went the extra mile. He is honest, efficient and a friendly person. I will 100% use Fabian to sell my flat In the future - regardless of ...
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Comment on agent fees
I didn't pay any fees
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“Fabian was my contact throughout my purchase process in Kensal ......”

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Jun 06,2016
Minithumbup
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By: 'Frances'
Jun 06,2016
0 people found
this helpful
Fabian was my contact throughout my purchase process in Kensal Rise. He is very personable and professional, and I quickly had confidence that he would be focused and supportive with my purchase and queries. Fabian was very accommodating in letting me have multiple visits to ...
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“Fabian was a real star during the purchase which was ......”

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Apr 21,2016
Minithumbup
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By: 'Local'
Apr 21,2016
0 people found
this helpful
Fabian was a real star during the purchase which was complicated by having an inexperienced vendor. He took the time to go round and explain each step of the procedure to the vendor and kept me, the purchaser, informed at all times. He was well ...
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“We Yam Investments Limited have had regular dealing with Abacus ......”

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Nov 11,2015
Minithumbup
By: 'Michael'
Nov 11,2015
0 people found
this helpful
We Yam Investments Limited have had regular dealing with Abacus Estates from lettings to sales, acquisitions and management. Their attitude and commitment to us as clients is exemplary. Their negotiators, administrative staff and Principals are motivated by their continual success in all of their departments....
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“I have used many estate agents over the years but ......”

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May 20,2015
Minithumbup
By: 'HS'
May 20,2015
0 people found
this helpful
I have used many estate agents over the years but to say they offer an exceptional service does not come close. Abacus Estates have the right staff who are informative and knowledgeable. Caesar is an asset to Abacus Estates which makes them second to none. ...
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“We were looking for a flat from a distance (South ......”

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May 14,2015
Minithumbup
By: 'Cara'
May 14,2015
0 people found
this helpful
We were looking for a flat from a distance (South Africa) and only knew the area vaguely. Shelley sent us details on the property, gave us advice on the area and even helped us do a viewing by video. She sorted all the paperwork really ...
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Comment on agent fees
These seemed a little high considering it was for a document to be drawn up that I am sure existed already.
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“I cannot thank the staff at Abacus enough for their ......”

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Oct 31,2013
Minithumbup
By: 'Yvonne'
Oct 31,2013
0 people found
this helpful
I cannot thank the staff at Abacus enough for their dedication to helping me to sell my house. There were a few setbacks due to the awkwardness of my buyers which was dealt with promptly and professionally by my Team at Abacus lead by Mr ...
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“I was flat hunting for a while until I came ......”

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Sep 24,2013
Minithumbup
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Fabian
By: 'Henning'
Sep 24,2013
0 people found
this helpful
I was flat hunting for a while until I came across a flat advertised by several agencies. My point of contact was Daniel Green from Abacus estates. I had such a hard time getting agencies to come out of their offices to show me flats ...
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“After some positive recommendations from friends we used the team ......”

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Jul 03,2013
Minithumbup
By: 'Nick'
Jul 03,2013
0 people found
this helpful
After some positive recommendations from friends we used the team at Abacus to rent out our flat. We are first time landlords so had lots of questions about the whole process of renting out properties as it is quite daunting, and I was impressed by ...
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“After a lengthy search for an apartment in London due ......”

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May 18,2013
Minithumbup
By: 'Kim'
May 18,2013
0 people found
this helpful
After a lengthy search for an apartment in London due to a relocation we had the pleasure of meeting Stephen. After several bad experiences with letting agents who just wish to push you to close a deal or rip you off with unreasonable contracts or ...
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“My flatmate and I found Stephen to be incredibly helpful ......”

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May 01,2013
Minithumbup
By: 'Natalie'
May 01,2013
0 people found
this helpful
My flatmate and I found Stephen to be incredibly helpful and efficient. He was always on hand to answer all of our (many) questions. On our move day the agency were great and made going through the admin etc all very easy!...
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“Stephen has been and is a true professional with a ......”

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May 01,2013
Minithumbup
By: 'West'
May 01,2013
0 people found
this helpful
Stephen has been and is a true professional with a pleasant and polite attitude. We would recommend him highly to any prospective customer. He kindly arranged to get new lodgers for our apartment and it became an absolute breeze! Nothing is ever too much to ...
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“I instructed Abacus to sell the remaining 3 flats of a 4 ......”

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Apr 24,2013
Minithumbup
By: 'LeeB'
Apr 24,2013
0 people found
this helpful
I instructed Abacus to sell the remaining 3 flats of a 4 flat development in Willesden. At the time of writing, 2 of 3 have sold and the 3rd is under offer. Additionally, they have let a property in West Hampstead for me where others have failed. Sales and ...
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“Very helpful and enthusiastic. After tenant signed contract Stephen offered ......”

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Apr 23,2013
Minithumbup
By: 'Poppy'
Apr 23,2013
0 people found
this helpful
Very helpful and enthusiastic. After tenant signed contract Stephen offered to do a detour after work to drop the flat keys through my letterbox....
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“I had a great experience at Abacus with Stephen, who ......”

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Apr 18,2013
Minithumbup
By: 'Stephanie'
Apr 18,2013
0 people found
this helpful
I had a great experience at Abacus with Stephen, who helped me find a great flat very quickly. I did not have much time for my property search as I found I was going to be moving to London for work last month. It was ...
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“I engaged Abacus with 2 months prior to my property becoming ......”

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Apr 12,2013
Minithumbup
By: 'Rik'
Apr 12,2013
0 people found
this helpful
I engaged Abacus with 2 months prior to my property becoming vacant - on a sole agent basis. I believe Abacus invested more effort once I engaged additional Estate agents, and this level of competition proved a healthy addition to the relationship. Nic proved to be ...
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“Stephen has been very enthusiastic from the minute i spoke ......”

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Apr 05,2013
Minithumbup
By: 'Steph'
Apr 05,2013
0 people found
this helpful
Stephen has been very enthusiastic from the minute i spoke to him on the phone and accommodated my flat viewing request as quickly as possible. then he s been very reassuring at the time of the negotiation and since i got the flat i m ...
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“Excellent service from Abacus Agency in general, and particularly from ......”

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Mar 19,2013
Minithumbup
By: 'Pauline'
Mar 19,2013
1 people found
this helpful
Excellent service from Abacus Agency in general, and particularly from Stephen Torres. From the start of our property search, to the move in administration, Abacus has been really helpful, understanding and facilitating along the way....
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“Dealing with estate agents can be a total headache and ......”

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Mar 05,2013
Minithumbup
By: 'Towner24'
Mar 05,2013
1 people found
this helpful
Dealing with estate agents can be a total headache and a stressful experience. But dealing with Stephen Torres at Abacus estates was not like that at all. Throughout the process of letting a property I always felt like I knew what was happening, I was ...
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“I had a very positive experience dealing with Abacus Estates, ......”

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Mar 04,2013
Minithumbup
By: 'Michellew'
Mar 04,2013
1 people found
this helpful
I had a very positive experience dealing with Abacus Estates, the whole process was made very clear and simple. All members of staff i had dealings with were very polite and helpful. Claire made the whole moving process stress free! will definitely use Abacus Estates ...
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“We were happy to meet Stephen from Abacus after a ......”

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Nov 24,2012
Minithumbup
By: 'Amanda'
Nov 24,2012
3 people found
this helpful
We were happy to meet Stephen from Abacus after a really horrible experience with a different estate agent from another agency. We were fed up with agents not taking the time to return a phone call or reply to an email. Were were stoked to ...
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“Stephen was wonderful to work with and excellent in finding ......”

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Nov 13,2012
Minithumbup
By: 'Salvatore'
Nov 13,2012
0 people found
this helpful
Stephen was wonderful to work with and excellent in finding the right sort of tenants we wanted at the right price. I could contact him at all times of the day as he gave me his personal mobile. He was always on hand and punctual ...
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“Excellent agent. always quick to reply to emails or return ......”

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Nov 08,2012
Minithumbup
By: 'Emma'
Nov 08,2012
1 people found
this helpful
Excellent agent. always quick to reply to emails or return phone calls. very helpful and would recommend to anyone. A pleasure to deal with at all times...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 1:28 PM 03/02/2020 by allAgents

Awards won by Abacus Estates, London NW10 3NS



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