Newton Fallowell
Lincoln, LN2
2.7/5, 20 reviews
40% recommended
56% sales valuation accuracy
38% sales fee satisfaction
100% lettings valuation accuracy
17% lettings fee satisfaction

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“Unfortunately, I have had to award this company one star. ......”

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Apr 18,2013
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Andrew
By: 'karmawillgetyou'
Apr 18,2013
9 people found
this helpful
Unfortunately, I have had to award this company one star. They are unprofessional Letting Agents but professional liars. We recently applied for a property to rent through this Newton and Fallowell. We travelled many miles to view the property having been assured of first refusal. When we arrived the Agent did not bring the necessary forms with him but assured us that "no-body else was viewing and " not to worry". There was no sense of urgency. This was on the Saturday on the Monday we called and sent email stating we wanted to apply for the property and could the necessary forms be sent. They where we sent by post and we sent them back the same day first class informing the Agent that we had done so. This would have been received by the Newton and Falowell on Friday. We heard nothing from Move with Us who would reference us. 6 weeks down the line we have just been told after numerous emails/calls to Newton and Fallowell with no response, that the property has gone and that they still carried out viewings and another applicants application had been processed on the Wednesday. It has taken all this time and us having to call Move with Us ourselves for answers - who where honest, polite and easy to get hold of despite the Newton and Fallowell telling us to the contrary. Newton and Fallowell have caused us severe problems as my husband has to move with work and I have a job offer. They are the worst company I have ever had the misfortune to deal with in many years of buying/selling and renting. Please avoid at all costs.
What agent could do to change your mind?
Tell the truth. Honesty. Keep potential clients informed. They should have informed us many weeks ago that our application was not the first. Should have brought the forms on the day of the viewing and should have told us that we needed to complete asap. They should have returned our phone calls and emails. They kept us dangling for six weeks which we have lost when we could have been sourcing other property. Agents like this get other Agents a bad name. I would like to be reimbursed for the 460 mile trip and phone calls that I have had to make. Worst Agent ever.
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Latest Reviews

View all Reviews 20
26th Dec 2023
reviewed by 'Handi'
“I have just rented an apartment via newton fallowell and to say I am disgusted is an understatement, no inspection/ ......”
21st Oct 2022
reviewed by 'Anthony'
“Absolutely horrendous customer service. If you want to be ignored and receive no communication or support from an agent use ......”
8th Jun 2022
reviewed by 'Emma'
“As a tenant I am extremely dissatisfied with the Lincoln branch. Im not too sure what my landlord is paying ......”
31st Oct 2021
reviewed by 'N Ruggierio'
“Experience with Newton Fallowell , lettings has been highly stressful. Did not get legal documentation correct; have not passed on tenant ......”
14th May 2021
reviewed by 'colin'
“Totally useless and dont believe a word they say. Richard watkinson is the best in newark and always has been...”
22nd Jun 2020
reviewed by 'Lauren'
“I have recently sold a property through Newton Fallowell - Lincoln branch. Firstly, the office itself is warm, welcoming and ......”
Opening Hours
  • Monday: 08:45 - 05:30
  • Tuesday: 08:45 - 05:30
  • Wednesday: 08:45 - 05:30
  • Thursday: 08:45 - 05:30
  • Friday: 08:45 - 05:30
  • Saturday: 09:00 - 01:00
  • Sunday: Closed
Address

Newton Fallowell
42 Silver Street
Lincoln
Lincolnshire
LN2 1EH
01522 516590

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 56% 38% £88,000 £189,950
Lettings 100% 17% £550 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 2 0 4 7 1 0 0 0 5
Areas covered
  • LN1
  • LN2
  • LN4
  • LN5
  • LN6
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Newton fallowell worst Agent...”

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Dec 26,2023
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By: 'Handi'
Dec 26,2023
0 people found
this helpful
I have just rented an apartment via newton fallowell and to say I am disgusted is an understatement, no inspection/ due diligence, even though we went to view the house but the amount of damages that you are unable to see is unbelievable, what they ...
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“Absolutely horrendous customer service. If......”

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Oct 21,2022
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By: 'Anthony'
Oct 21,2022
0 people found
this helpful
Absolutely horrendous customer service. If you want to be ignored and receive no communication or support from an agent use Newton Fallowell, Lincoln. I have had nothing but bad experiences. Poor communication was noticed from day 1. The only timely communication they have are the automatic ...
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“Dreadful...”

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Jun 08,2022
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By: 'Emma'
Jun 08,2022
1 people found
this helpful
As a tenant I am extremely dissatisfied with the Lincoln branch. Im not too sure what my landlord is paying them for but they have 0 communication or customer service skills. I absolutely dread having to have any dealings with them and am reaching the end ...
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By: Rebecca Ablard - Lettings Manager
Jun 09, 2022
View all comments (1)
Dear Emma, I'm sorry to see that you've been dissatisfied with our service. Please could I ask that you contact me directly outlining the property you reside in, in order for my to look into the matter accordingly for you. My email address is: [email protected] ...

“To say experience of Newton Fallowell Lettings is abysmal may suggest it was more positive than it was......”

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Oct 31,2021
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By: 'N Ruggierio'
Oct 31,2021
1 people found
this helpful
Experience with Newton Fallowell , lettings has been highly stressful. Did not get legal documentation correct; have not passed on tenant reports; passed on a quote of £10,000 when £7,33 roll of draught excluder and £120 +VAT to patch a couple of areas of exterior render would solve problem; ...
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“Totally useless and dont believe a word they......”

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May 14,2021
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By: 'colin'
May 14,2021
2 people found
this helpful
Totally useless and dont believe a word they say. Richard watkinson is the best in newark and always has been...
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“I have recently sold a property through Newto......”

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Jun 22,2020
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Abbie
By: 'Lauren'
Jun 22,2020
1 people found
this helpful
I have recently sold a property through Newton Fallowell - Lincoln branch. Firstly, the office itself is warm, welcoming and friendly. It's recent refurbishment really gives a professional yet homely atmosphere as you walk in. Secondly, all the staff I spoke to were helpful and ...
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“Unprofessional...”

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Jun 01,2019
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Rebecca
By: 'Don't'
Jun 01,2019
7 people found
this helpful
Having received the service from Rebecca Hoyles I did I would certainly not recommend Newton Fallowell Lincoln she was totally unprofessional to our needs, moving home can be very stressful and frustrating, however during a telephone conversation with a director of the company to have ...
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Comment on agent fees
Poor
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By: Rebecca Hoyles
Jun 02, 2019
View all comments (1)
Mrs Pentecost, Your review would have offended me were it not for the fact you are completely unpleasant person to work with unless you are getting your own way without absolutely any consideration for your buyer or the person you were buying from. I can only assume people like you navigate through your life spitting unkind and unwarranted accusations and of course despite the fact you are the common denominator it's never your fault. I hope we never cross paths again. Regards, Rebecca ...

“Excellent service and highly recommended...”

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May 03,2018
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Rebecca
By: 'Claire&Rob'
May 03,2018
0 people found
this helpful
A super service was provided by the whole team. Fair valuation and excellent marketing, using social media, Rightmove, local press and professional brochures. Buyer was found quickly and selling process made clear from start. Excellent communication- all calls and emails dealt with promptly and to ...
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Comment on agent fees
Fair prices for fees.
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“Excellent all round...”

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Mar 22,2018
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By: 'Helen'
Mar 22,2018
1 people found
this helpful
Newton Fallowell have acted as my letting agent for my Lincoln property for over 5 years. I cannot fault them. They take all the hassle out of letting my house and respond very quickly to any queries I may have. Highly recommended for their friendliness and ...
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Comment on agent fees
Very happy with the fees. Very good service.
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“This branch used to be good but has gone downhill ......”

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Feb 02,2018
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By: 'Elly'
Feb 02,2018
8 people found
this helpful
This branch used to be good but has gone downhill very fast . Staff and management rude !! If you leave a negative review they ring you and challenge it in an unpleasant manner . Communication appalling . Customer service appalling !!. Complaints are ignored and they seem to condone ...
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By: Courtney
Jun 11, 2018
View all comments (1)
Fully agree with this , their attitude is apauling ...

“I wasted almost £1000 and 3 very long months trying to buy ......”

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Jan 22,2018
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By: 'RubyLou'
Jan 22,2018
3 people found
this helpful
I wasted almost £1000 and 3 very long months trying to buy a property that turned out to be in an almost uninhabitable condition, that as a Letting Agent they had been happily renting out. The worst Estate Agents Ive used in 20 years of being a homeowner. ...
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“Very expensive for a service no better than anyone other ......”

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Jan 30,2017
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By: 'cricketmaster1277'
Jan 30,2017
2 people found
this helpful
Very expensive for a service no better than anyone other agent.Did nothing more than but expected 1.5 percent fee.Did not sell now with cheaper online agent and more viewing in the first week than the whole 5 months with them....
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Comment on agent fees
Bad don't know why they charge this much
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“If you're looking for an estate agent who has- No ......”

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Mar 30,2016
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By: 'BehindBlueEyesx'
Mar 30,2016
6 people found
this helpful
If you're looking for an estate agent who has - No interest in getting you moved quickly (although that was discussed as a priority) - No communication for weeks - No help whatsoever when it comes to advice on selling your home to encourage interest ...
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What agent could do to change your mind?
They don't even deserve the amount they are charging, and in comparison to others - the fee is relatively low.
Attached Filesnbsp;
Comment on agent fees
They don't even deserve the amount they are charging, and in comparison to others - the fee is relatively low.
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“Deliberately deceitful, highly unprofessional, disgustingly uncourteous!!! Since I got a ......”

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Jan 06,2016
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By: 'Faraz'
Jan 06,2016
10 people found
this helpful
Deliberately deceitful, highly unprofessional, disgustingly uncourteous!!! Since I got a job at the University of Lincoln. It takes I travelled almost 6 hours journey and paid about a £100 ticket on public transport to see the proprty. I booked it, paid the referencing fees of £144. The agency ...
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What agent could do to change your mind?
Bad. They were quick to take refrencing fees.
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Comment on agent fees
Bad. They were quick to take refrencing fees.
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“Recommended by a friend who works for a large house ......”

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Jan 05,2015
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Jordan
By: 'Tomlinson1979'
Jan 05,2015
0 people found
this helpful
Recommended by a friend who works for a large house builder and she said that's who they always use. Jordan came to value my house and I can happily say it sold the week before Christmas. Expected typical behaviour from sales people but, Newton Flallowell ...
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“Very impressed from meeting Jordan to subsequent dealings with Karen, ......”

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Oct 11,2014
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Jordan
By: 'StuJ83'
Oct 11,2014
0 people found
this helpful
Very impressed from meeting Jordan to subsequent dealings with Karen, very professional and helpful company cannot recommend highly enough, kept me well aware of every development with the sale of my property, will definetly use them again....
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“Excellent company to sell with...I have recommended to all ......”

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Jul 17,2014
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Jordan
By: 'Daveyboy174'
Jul 17,2014
0 people found
this helpful
Excellent company to sell with...I have recommended to all my friends as we have sold and moved into our new home. Jordan is very pleasant and like most people selling I didn't know what to expect at first. We were really nervous once the ...
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By: JordanMD
Jul 19, 2014
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Thank you for your kind response...we look forward to working with you again! ...

“From my initial phonecall, Jordan Mariner was very professional and ......”

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Jun 11,2014
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Jordan
By: 'Mscrivens'
Jun 11,2014
0 people found
this helpful
From my initial phonecall, Jordan Mariner was very professional and confident with his information, which was very reassuring. He was punctual and followed through on what he said he would. My house sold within 3 days of being on the market....
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By: JordanMD
Jul 19, 2014
View all comments (1)
Thank you Mandy, you were a great client to work with...all the best for the future. ...

“We originally met Jordon when we were thinking about selling ......”

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Nov 02,2013
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Jordan
By: 'ami'
Nov 02,2013
0 people found
this helpful
We originally met Jordon when we were thinking about selling our property and part exchanging with a building firm. After some deliberation we decided not to sell up at that time, in which Jordan was sympathetic and understood our position. Several months down the line ...
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“Unfortunately, I have had to award this company one star. ......”

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Apr 18,2013
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Andrew
By: 'karmawillgetyou'
Apr 18,2013
9 people found
this helpful
Unfortunately, I have had to award this company one star. They are unprofessional Letting Agents but professional liars. We recently applied for a property to rent through this Newton and Fallowell. We travelled many miles to view the property having been assured of first refusal. ...
read full review
What agent could do to change your mind?
Tell the truth. Honesty. Keep potential clients informed. They should have informed us many weeks ago that our application was not the first. Should have brought the forms on the day of the viewing and should have told us that we needed to complete asap. They should have returned our phone calls and emails. They kept us dangling for six weeks which we have lost when we could have been sourcing other property. Agents like this get other Agents a bad name. I would like to be reimbursed for the 460 mile trip and phone calls that I have had to make. Worst Agent ever.
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10:56 AM 23/01/2018 by Rebecca Hoyles

Awards won by Newton Fallowell, Lincoln LN2 1EH



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