My husband and I are about to start a tenancy following our house sale. Such a stressful time but from the very first phonecall Nikki made us feel very comfortable and in safe hands! It is so refreshing to find someone who clearly loves their job and has a wealth of knowledge. Nikki’s team are a... Read Full Review

Overall great service, friendly and professional staff. All our maintenance issues were resolved quickly and without... Read Full Review

Hi Nikki This last month has been very hectic for us as we sofa surfed for 6 weeks then moved back into our own home after our long-term tenants moved on. The last 4 weeks have been busy getting our home back into shape. With the sale of Joyford Passage and our other tenants moving out that... Read Full Review

Great agency, respectful of our privacy and not invasive. Every problem was sorted promptly and communication was strong. Landlords were also fab and went above and beyond to sort things for us. Lisa was a lovely property manager and always got things sorted for us. Much better than... Read Full Review

My experience with Northwoods has been so positive throughout. Lisa has always been my go to and has always been helpful, polite and ready to go that extra mile ! Lisa's customer service skills are excellent, she listens and follows through. She remains professional and... Read Full Review

I rented a property from Northwood for 2 years and I had no issues. They were very approachable, and then I did have an issue with my washing machine, they resolved it quickly. When I left the property, I got a cleaning company to do an End of Tenancy clean but this was not done properly. Lisa, the ... Read Full Review

Everyone I dealt with was super helpful, Lisa was great from the start. I found her to be very friendly and efficient in setting up the viewing, re-confirming with me on the day, as I had some potential scheduling issues. She kept in touch with me over the phone daily through the process making it... Read Full Review

I had the pleasure of dealing with Nikki and Lisa when renting a property with northwood. All communication was friendly, thorough and timely, and the whole process was smooth and quick. They are helpful, knowledgable and a pleasure to deal with. And helped me secure my first solo-home! Huge... Read Full Review

Fantastic service ,nothing was to much trouble. Very profesional service Lin was... Read Full Review

Mrs. Lin Weaver was absolutely phenomenal assisting in drafting up a leasing agreement for my current residence. She fielded numerous questions and answered them thoroughly despite going on holiday as she understood that I was on a hyper-accelerated schedule. Her accessibility, responsiveness,... Read Full Review

I had an excellent experience with Lisa and her team at Northwood. From my first visit to the property, Lisa was warm and welcoming. She answered all my questions thoroughly and promptly, making the entire process smooth and stress-free. Thanks to their professionalism and efficiency, moving in was ... Read Full Review

A pleasure to do business with. Nikki, Lisa and the team were very supportive and helpful. They are very responsive and work hard and were always willing to go the extra mile to get things done. We definitely recommend... Read Full Review

Best Agents Ever! Nicola Ponsford and the team always do their best for tenants and Landlords. We have never had such service ,improvements to the property completed quickly and professionally. All with a smile. Hope we are in Northwoods care for many years to come. Clive... Read Full Review

Very friendly, helpful and knowledgeable team at the Cheltenham branch. Paperwork provided swiftly and in easy to access formats as well. Lisa and the team are a lovely bunch of people, and I would be more than happy to recommend their personable and efficient service to... Read Full Review

I'm an experience landlord and can not fault Northwoods service. We have let our properties through other agents and Northwoods are leaps and bounds above the rest. Lisa, Nikki and their whole team above and beyond. We highly recommend Northwoods... Read Full Review

Nikki and the Northwood Cheltenham team are nothing but professional, helpful and always available when we need them. i would highly... Read Full Review

We have rented a property through this agent for the past 8 years and are now purchasing that property with them. All staff have been thoroughly courteous and professional at all times. We cannot rate the team at Cheltenham highly enough and would recommend them for this award without... Read Full Review

Fantastic professional outfit. Found me an excellent rental and guided me expertly through the process given I was a first time renter. Professional all the way through to me leaving the property including fairness on outstanding items not fully rectified etc. would thoroughly... Read Full Review

Cannot fault Northwood Cheltenham. From the viewing stage through to managing the propery we have had an excellent experience. The team treat tenants with respect and are quick to respond to maintenance issues. We came to them after suffering with a rogue landlord, and were so relieved to have such ... Read Full Review

A friendly and professional team who've looked after us the whole way! We've been very happy with our new flat, and from the first point of contact to arrange the viewing, Lisa, Nikki, Lin, Selena, Charlie and all of the team have listened to our needs and answered our questions with... Read Full Review