GLB Lettings Company Coventry
Coventry, CV1
4.7/5, 62 reviews
89% recommended
100% sales valuation accuracy
100% sales fee satisfaction
77% lettings valuation accuracy
89% lettings fee satisfaction

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“Very impatient and extremely condescending in......”

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Apr 10,2024
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Hannah
By: 'Jerry'
Apr 10,2024
1 people found
this helpful
Very impatient and extremely condescending in her tone, just happy no longer have to communicate.Would definitely recommend a customer service course.
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By: Hannah Billings
Apr 11, 2024
Hi Jerry,

Unfortunately, we are unable to locate that you have ever rented a property through GLB as we have no tenant by this name on our records, if you could contact us, we would love the opportunity to discuss your comments with you, as we are very sorry to hear you have been dissatisfied with our services.

Thank you

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Latest Reviews

View all Reviews 62
14th Oct 2024
reviewed by 'Dapo'
“Very worst agency ever. Don’t deal with this lot especially if you’re a MAN! They come across as ......”
14th Oct 2024
reviewed by 'DBK'
“GLB Property Services are an excellent company for both buying and selling houses as well as lettings. Every agent is ......”
9th Oct 2024
reviewed by 'C'
“Had an amazing and very responsive experience with GLB, accolades to Daisy & Beth for providing me a lovely place I ......”
19th Sep 2024
reviewed by 'Jackson’s'
“Worst agency ever - Copy and pasting my review and update - STAY FAR AWAY - Hannah Billings is extremely ......”
6th Sep 2024
reviewed by 'Malik'
“I needed an apartment, as I needed to move closer to work. GLB provided me the best option and made ......”
3rd Sep 2024
reviewed by 'Mcebisi Sibanda'
“I had a wonderful stay in one of the GLB properties,I wished to stay longer but due to my ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 15:30
  • Sunday: Closed
Address

GLB Lettings Company Coventry
Bayley House, 22-23 Bayley Lane
Coventry
West Midlands
CV1 5RJ
02476 433416

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £120,000 £310,000
Lettings 77% 89% £350 £3,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
13 1 31 6 5 0 4 0 2 0
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Very worst agency ever. Don’t deal with this ......”

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Oct 14,2024
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By: 'Dapo'
Oct 14,2024
0 people found
this helpful
Very worst agency ever. Don’t deal with this lot especially if you’re a MAN! They come across as run by man hating toxic feminists. They will make promises without bothering to keep them. If you’re looking to move quickly, they won’t ...
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“GLB Property Services are an excellent compan......”

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Oct 14,2024
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Jess
By: 'DBK'
Oct 14,2024
0 people found
this helpful
GLB Property Services are an excellent company for both buying and selling houses as well as lettings. Every agent is knowledgeable, helpful and professional and a pleasure to deal with....
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“Had an amazing and very responsive experience......”

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Oct 09,2024
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Daisy
By: 'C'
Oct 09,2024
0 people found
this helpful
Had an amazing and very responsive experience with GLB, accolades to Daisy & Beth for providing me a lovely place I can now call home which I haven’t been able to for many years, so I am very grateful....
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“Worst agency ever - Copy and pasting my revoe......”

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Sep 19,2024
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Hannah
By: 'Jackson’s'
Sep 19,2024
0 people found
this helpful
Worst agency ever - Copy and pasting my review and update - STAY FAR AWAY - Hannah Billings is extremely unprofessional , condescending and frankly quite annoying - also don't bother contacting the out of hours hotline … they are useless, turns out my key had worn ...
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“I needed an apartment, as I needed to move cl......”

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Sep 06,2024
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By: 'Malik'
Sep 06,2024
0 people found
this helpful
I needed an apartment, as I needed to move closer to work. GLB provided me the best option and made the application process less cumbersome. I am hoping to enjoy my stay over here....
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“I had a wonderful stay in one of the GLB prop......”

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Sep 03,2024
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Chloe
By: 'Mcebisi Sibanda'
Sep 03,2024
0 people found
this helpful
I had a wonderful stay in one of the GLB properties,I wished to stay longer but due to my situation it was impossible because it was a shared house,I needed an apartment for my family.Honestly everything was well maintained ,friendly agents and ...
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“I have been working with GLB for the last 4 y......”

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Sep 03,2024
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By: 'Ben Astell'
Sep 03,2024
0 people found
this helpful
I have been working with GLB for the last 4 years and it has been such a pleasant experience, they keep on top all maintenance to ensure all tenants are happy, if any issues arise they address them as soon as possible and they have such ...
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“Good vibes...”

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Aug 19,2024
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Chloe
By: 'Zach'
Aug 19,2024
0 people found
this helpful
Good people great vibe about the service. Really helpful and patient....
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“I wanted to take a moment to sincerely thank ......”

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Aug 16,2024
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Chloe
By: 'Akash'
Aug 16,2024
0 people found
this helpful
I wanted to take a moment to sincerely thank you Chloe for coming by yesterday showing us the property. Your professionalism and friendly approach made the experience enjoyable, and your knowledge really helped us in considering our options....
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“Your professionalism, understanding, and dedi......”

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Jul 20,2024
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Chloe
By: 'Mohammed Shafiqur Rahman'
Jul 20,2024
0 people found
this helpful
Your professionalism, understanding, and dedication to helping us navigate this process have not gone unnoticed. It is clear that you and your team are committed to providing exceptional service and support to your tenants. I feel fortunate to have such a responsive and compassionate management ...
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“Absolutely amazing. Best customer service. Da......”

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May 03,2024
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Daisy
By: 'Richard'
May 03,2024
1 people found
this helpful
Absolutely amazing. Best customer service. Daisy and Beth were so helpful and punctual. Well done ladies! Recommend 100%....
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“Absolutely fantastic and helpful all the way ......”

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Apr 30,2024
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Daisy
By: 'Chris'
Apr 30,2024
1 people found
this helpful
Absolutely fantastic and helpful all the way through and very patient...
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“Thank you to Beth and daisy Great customer s......”

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Apr 29,2024
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Daisy
By: 'Mohammed'
Apr 29,2024
1 people found
this helpful
Thank you to Beth and daisy Great customer service. Thank you...
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“Daisy and Beth was really helpful with all th......”

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Apr 29,2024
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Daisy
By: 'Sree'
Apr 29,2024
1 people found
this helpful
Daisy and Beth was really helpful with all the documentation and moving in part. However a delay from lettingshub to complete the credit check on time affected my moving in. Overall I'm happy with the service provided and would recommend GLB to others....
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“Very impatient and extremely condescending in......”

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Apr 10,2024
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Hannah
By: 'Jerry'
Apr 10,2024
1 people found
this helpful
Very impatient and extremely condescending in her tone, just happy no longer have to communicate.Would definitely recommend a customer service course....
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Hannah Billings
Apr 11, 2024
View all comments (1)
Hi Jerry, Unfortunately, we are unable to locate that you have ever rented a property through GLB as we have no tenant by this name on our records, if you could contact us, we would love the opportunity to discuss your comments with you, as we are very sorry to hear you have been dissatisfied with our services. Thank you ...

“The process was really smooth I had to move u......”

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Feb 15,2024
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Daisy
By: 'Muhammad'
Feb 15,2024
1 people found
this helpful
The process was really smooth I had to move urgent and GLB lettings sorted it for me in 2 days, especially Daisy is really helpful. thank you😊...
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“I have used GLB for many years to manage my r......”

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Feb 02,2024
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Gemma
By: 'Kim Neeld'
Feb 02,2024
1 people found
this helpful
I have used GLB for many years to manage my rental property and most recently to sell a property. I couldn't rate the team at GLB high enough. They are professional, friendly and always go above and beyond, nothing is ever too much trouble, always ...
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“My tenancy renewal process was seamlessly han......”

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Nov 08,2023
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Daisy
By: 'John'
Nov 08,2023
1 people found
this helpful
My tenancy renewal process was seamlessly handled by Daisy. I completed all the processes online and promptly received feedback from the team when I was in doubt about some questions. I have been a tenant with the GLB for 12 months and the service has been ...
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“My rent renewal process was processed seamles......”

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Nov 08,2023
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Daisy
By: 'John'
Nov 08,2023
1 people found
this helpful
My rent renewal process was processed seamlessly. I have been with GLB team for 12 months and they have been very responsive, providing excellent service. Thank You and Keep it up!...
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“The feedback and help I received was of the h......”

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Sep 08,2023
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Daisy
By: 'Ayotunde Olaitan'
Sep 08,2023
1 people found
this helpful
The feedback and help I received was of the highest order, everything needed for me to move in was outlined clearly and this lead to a streamlined application which I greatly appreciate...
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“Really good customer service. The properties ......”

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Sep 05,2023
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Daisy
By: 'Karthik'
Sep 05,2023
0 people found
this helpful
Really good customer service. The properties are clean and perfect, same as like shown in the pictures shown in the demo. Really good properties with affordable prize....
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“The service provided until now has been excel......”

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Sep 01,2023
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Daisy
By: 'Sree'
Sep 01,2023
0 people found
this helpful
The service provided until now has been excellent. Really happy...
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“This is my first time rented a flat in the UK......”

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Aug 31,2023
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Hannah
By: 'Rayenda'
Aug 31,2023
0 people found
this helpful
This is my first time renting a flat in the UK after years due to my family coming. I did not know the procedure of utilities, billing, or the administration process. Daisy and the teams were really helpful and patiently guided me on what I ...
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“My honest experience....”

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Aug 29,2023
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Hannah
By: 'H'
Aug 29,2023
0 people found
this helpful
My friends and I stayed in a property listed by GLB and overall it was a horrible experience. During the winter we occasionally experienced no heating and hot water whilst we were facing temperatures as low as -3 degrees Celsius and the lead landlord Matthew ...
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“Very nice experience with the GLB Letting, es......”

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Aug 22,2023
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Hannah
By: 'RUI LI'
Aug 22,2023
0 people found
this helpful
Very nice experience with the GLB Letting, especially the service provided by Hannah Billings and Chloe Willetts....
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“Quite up to date properties, refurbished and ......”

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Aug 10,2023
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Daisy
By: 'José'
Aug 10,2023
0 people found
this helpful
Quite up to date properties, refurbished and clean. This is the main reason for me to remain with GLB agency. Also quick turn over response of queries and problem solving capacity, showing a well organised team....
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“Daisy was very helpful in clearing any issues......”

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Jul 25,2023
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Daisy
By: 'Joe'
Jul 25,2023
0 people found
this helpful
Daisy was very helpful in clearing any issues before they occurred....
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“Have been so helpful in helping me find a pro......”

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Jul 20,2023
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Daisy
By: 'Claire'
Jul 20,2023
0 people found
this helpful
Have been so helpful in helping me find a property always available to help and answers my million and one questions...
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“Very poorly run, always harassing and using t......”

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Feb 02,2023
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Hannah
By: 'Farah'
Feb 02,2023
4 people found
this helpful
Very poorly run, always harassing and using threats to retrieve rent. Prior to our moving date, they did not make it clear that the rent is joint, they sent me an email which contain the charges I had to pay for, so I paid then ...
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“I have used GLB both for sales and lettings a......”

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Nov 04,2022
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By: 'Paul'
Nov 04,2022
0 people found
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I have used GLB both for sales and lettings all to an exceptional standard . The most recent sale the staff have excelled themselves... Tenacious in there approach always active in pursuing a successful sale I have no problem in recommending there excellent services...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10:04 AM 26/11/2020 by Gemma Barnsley

Awards won by GLB Lettings Company Coventry, Coventry CV1 5RJ



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