50% sales valuation accuracy
67% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Apr 10,2024
Apr 10,2024
1
people found
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this helpful
Husband signed a sale contract with this agency on the 9th of January. Initially he wanted to try to sell at 180k. We were aiming to make a move to a new town in Summer. The agent suggested to put it at 185k. The property was put on sale quickly and marketed on Zoopla and Rightmove. Pictures were taken and edited to such an extent they felt fake - we still decided to trust them. They posted the listings without blurring pictures of our daughter and featured the kitchen as the first photography on the listing instead of the living room, and bedroom 3 wasn't displayed. They blurred the pictures rapidly but we were already disappointed.
Didn't hear anything back from them for 12 days. Our property has new carpets throughout, an ensuite that has been redone, a large garden, 2 parking spaces, 3 bedrooms. We did work in every room. I called, they asked me point blank if we wanted to reduce the price of the property. I was gobsmacked. I told my husband he should let them go as we could still withdraw. He said that it was ok as we weren't in a hurry but it was concerning that they'd suggest a reduction within 2 weeks for a price the owner recommended. An agent called H, called to say:
Didn't hear anything back from them for 12 days. Our property has new carpets throughout, an ensuite that has been redone, a large garden, 2 parking spaces, 3 bedrooms. We did work in every room. I called, they asked me point blank if we wanted to reduce the price of the property. I was gobsmacked. I told my husband he should let them go as we could still withdraw. He said that it was ok as we weren't in a hurry but it was concerning that they'd suggest a reduction within 2 weeks for a price the owner recommended. An agent called H, called to say:
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Latest Reviews
10th Apr 2024
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18th May 2022
reviewed by 'Laura'
10th Mar 2018
reviewed by 'Diane'
22nd Feb 2018
reviewed by 'Claire'
6th Feb 2018
reviewed by 'Ellen'
Opening Hours
Address
Matthew Thomas
3 Park Corner
Ripley
Derbyshire
DE5 3DF
01773252725
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 67% | £170,000 | £170,000 |
| Lettings | 100% | 99% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 0 | 1 | 0 | 1 | 0 | 1 | 0 | 1 | 1 |
Areas covered
- DE5
- DE7
- DE55
- DE56
- NG16
- NG17
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Apr 10,2024
Apr 10,2024
1
people found
this helpful
this helpful
Husband signed a sale contract with this agency on the 9th of January. Initially he wanted to try to sell at 180k. We were aiming to make a move to a new town in Summer. The agent suggested to put it at 185k. The property ...
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May 18,2022
May 18,2022
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I had a great experience with the agency Ashley Adams buying my first house, specially with my mortgage advisor Mathew Thomas, he is so professional, I am so happy with his service. I highly recommend him....
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Mar 10,2018
Mar 10,2018
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Matt is very helpful, knowledgeable and experienced in all aspects of the sales and rentals market; he is also quite a nice chap!
I have used his services for the last 7 years (Landlady) and would have no hesitation in recommending him....
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Comment on agent fees
Agent fees are very competitively priced in comparison to most other agents.
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Feb 22,2018
Feb 22,2018
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Fabulous service and Matthew made sure the whole process went as smoothly as possible. I would definitely recommend and use Matthew again in the future....
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Feb 06,2018
Feb 06,2018
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Great friendly and approachable customer service, helped with the sale of my property and it sold within four days which was amazing. Matthew has always kept me in the loop with what was happening since my property sold which is great. Would highly recommend using ...
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Comment on agent fees
Really good affordable agent fees
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Feb 05,2018
Feb 05,2018
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Mathew is very professional and extremely thorough.
He listened to our needs and provided us with the right package.
Nothing was too much trouble....
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Comment on agent fees
Very attractive & reasonable.
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Feb 02,2018
Feb 02,2018
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I have known Matthew professionally for some 4 years, having been introduced by a friend (he was their agent). He offered advice on a property I was buying to rent long-term, was my agent in all matters from the beginning and when I discovered he had ...
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Comment on agent fees
Excellent and superb value for money
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Feb 02,2018
Feb 02,2018
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We have recently entered the rental market. Matthew found us a tenant within a couple of weeks. He looked after every aspect of the process for us, keeping us informed and in a most professional manner. We have complete confidence in the service offered and ...
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Comment on agent fees
Good and a good range of options available to match customer requirements.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 12:59 PM 06/02/2018 by Matthew Bulleyment
