Oldham & East Manchester, Oldham, OL4
4.7/5, 90 reviews
97% recommended
100% sales valuation accuracy
100% sales fee satisfaction
94% lettings valuation accuracy
94% lettings fee satisfaction
Northwood - Visit Our Website

“Two very different experiences - one good, on......”

Share on :
Apr 04,2024
Minithumbup
By: 'Mags'
Apr 04,2024
0 people found
this helpful
Two very different experiences - one good, one bad. I first worked with Northwood to sell a house in 2022/3 and found them to be professional, responsive and helpful. On the basis of that experience I would have given 5 stars so I turned to them to sell another property in 2024. This was a strange and very different experience. Staff were still OK face to face but otherwise unprofessional, not returning a valuation as agreed, not calling, not replying to emails, just not communicating. Very odd I thought. Maybe they did not want the business which is their prerogative but the conduct around that caused unnecessary delays and was not handled in a professional manner. If you use Northwood and get the good you will be fine, but if you start getting hints of the bad I would think carefully. Three stars represents what I think is a fair balance of the two experiences.
Comments (0) Report abuse Print review
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews

View all Reviews 90
4th Apr 2024
reviewed by 'Mags'
“Two very different experiences - one good, one bad. I first worked with Northwood to sell a house in 2022/3 and ......”
20th Jun 2023
reviewed by 'Heather'
“Terrible customer service. Decline potential buyers a viewing before knowing all the facts. You should ask the right questions first. ......”
12th May 2022
reviewed by 'Donna'
“Excellent service ,David did a great job by giving us a realistic valuation and great photos and Emma was amazing ......”
10th Feb 2021
reviewed by 'Raj'
“DO NOT USE Mike and Dave do nothing but tell lies took me 12months to get my property back what ......”
14th Dec 2020
reviewed by 'Rachel'
“Emma Owen represented the couple who's property we were buying. Dispight not being our estate agent who we sold our ......”
19th Nov 2020
reviewed by 'Karen'
“Emma Owen has been more than helpful and is very professional in her job as an estate agent and advisor, ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Northwood
79-81 High Street
Oldham
Greater Manchester
OL4 3BN
01616528855

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £72,500 £500,000
Lettings 94% 94% £355 £1,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
37 1 31 1 7 0 5 0 7 1
Areas covered
  • OL11
  • OL1
  • OL12
  • OL2
  • OL15
  • OL3
  • OL16
  • OL4
  • M9
  • OL5
  • M11
  • OL6
  • M24
  • OL7
  • M35
  • OL8
  • M40
  • OL9
  • M43
  • OL10
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NLA DPS Property Redress Scheme
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Images & Videos
Northwood Image 1
Aberdeen, AB25
Ashford, TN23
Banbury, OX16
Barnstaple, EX31
Basildon, SS14
Basingstoke, RG21
Bedford, MK43
Beverley & Hull, HU1

“Two very different experiences - one good, on......”

Share on :
Apr 04,2024
Minithumbup
By: 'Mags'
Apr 04,2024
0 people found
this helpful
Two very different experiences - one good, one bad. I first worked with Northwood to sell a house in 2022/3 and found them to be professional, responsive and helpful. On the basis of that experience I would have given 5 stars so I turned to them to ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Terrible customer service. Decline potential......”

Share on :
Jun 20,2023
Minithumbdown
By: 'Heather'
Jun 20,2023
0 people found
this helpful
Terrible customer service. Decline potential buyers a viewing before knowing all the facts. You should ask the right questions first. They blame everyone else and do not return calls so the only correspondence you get is emails. Waste of time and we will never use ...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Mike Procter
Jun 20, 2023
View all comments (1)
Thanks for your review. Unfortunately if you put the wrong information in to your Rightmove enquiry, as you did by saying you had a house to sell, it is not our fault we cannot action your request when instructed by the vendor to only allow viewings with buyers in a postion to proceed. Gabi rang back twice with no answer. We even had an email reply from you acknowledging our calls. If you give us false information and dont answer your phone we cant really be responsible for you not getting a v ...

“Excellent service ,David did a great job by g......”

Share on :
May 12,2022
Minithumbup
claim your profile
David
By: 'Donna'
May 12,2022
0 people found
this helpful
Excellent service ,David did a great job by giving us a realistic valuation and great photos and Emma was amazing and kept us informed throughout, I would without hesitation use them again...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“DO NOT USE Mike and Dave do nothing but tell ......”

Share on :
Feb 10,2021
Minithumbdown
By: 'Raj'
Feb 10,2021
1 people found
this helpful
DO NOT USE Mike and Dave do nothing but tell lies took me 12months to get my property back what i had on an guaranteed rental agreement with them all they do is lie and try and bully you they had plenty of opportunity to ...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Raj
Feb 10, 2021
View all comments (1)
Sorry forgot to add that will say its a fake review and that they have never had a landlord named Raj or had that property on there books. ...

“Emma Owen represented the couple who's proper......”

Share on :
Dec 14,2020
Minithumbup
claim your profile
Emma
By: 'Rachel'
Dec 14,2020
0 people found
this helpful
Emma Owen represented the couple who's property we were buying. Dispight not being our estate agent who we sold our property through she went above and beyond to ensure a smooth and easy move. Could not recommend more!...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Emma Owen has been more than helpful and is v......”

Share on :
Nov 19,2020
Minithumbup
claim your profile
Emma
By: 'Karen'
Nov 19,2020
0 people found
this helpful
Emma Owen has been more than helpful and is very professional in her job as an estate agent and advisor, she is very personable and easy to talk too. Thanks Emma .......
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“professional knowledgeable and courteous...”

Share on :
Oct 16,2020
Minithumbup
By: 'Pat'
Oct 16,2020
0 people found
this helpful
David valued our family property. He was professional yet courteous and very open and honest. He really impressed me so we put our property in their hands. Emma took over the sale and was amazing, patient and kept us up to date regularly. I would ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“It been four fucking months since I moved out......”

Share on :
Mar 02,2020
Minithumbdown
By: 'Azeez'
Mar 02,2020
0 people found
this helpful
It been four ** months since I moved out of the property, I have sent the proof your accountant need to pay me back the rent you owe me because I left the property earlier with almost 12 days before the next payment. Your manager I was ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I was very impressed with the Northwood estat......”

Share on :
Oct 21,2019
Minithumbup
claim your profile
Lyndsey
By: 'Constantin'
Oct 21,2019
0 people found
this helpful
I was very impressed with the Northwood estate agents for their dedication in providing an excellent service. Lyndsey was very helpful to me with the opportunity to get all the works done in the new house. Good job guys!...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Very helpful and friendly staff especially Li......”

Share on :
Sep 24,2019
Minithumbup
claim your profile
Lisa
By: 'Vivienne'
Sep 24,2019
0 people found
this helpful
Very helpful and friendly staff especially Lisa and Lyndsey who always came back to me re any problems during my house purchase promptly....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Unhappy...”

Share on :
Oct 09,2018
Minithumbup
By: 'Non'
Oct 09,2018
2 people found
this helpful
Never returns phone calls Never gives feedback,constantly chasing them Told the reason they didn't ring me is they were to busy Totally dissatisfied Awful customer service...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Mike Procter
Jun 03, 2019
View all comments (1)
I suspect this anonymous 1 star review is fake. Why would we not ring back a potential customer? ...

“Great service...”

Share on :
Apr 10,2018
Minithumbup
By: 'Robert'
Apr 10,2018
0 people found
this helpful
Very helpful professional service. Nothing too much trouble. Would definitely use their services in the future. Highly recommended. Thanks. A ******...
read full review
Comment on agent fees
Very reasonable fees.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Great service...”

Share on :
Apr 09,2018
Minithumbup
claim your profile
Joanne
By: 'ZJD'
Apr 09,2018
0 people found
this helpful
Joanne is a star. Listens to your actual needs and advises accordingly, a true professional in her field. Nothing was to much trouble and she was always happy to help. Would recommend to anyone, thanks so much....
read full review
Comment on agent fees
good
Comments (0) Report abuse Print review
Was this helpful? Yes

“Tennant Service...”

Share on :
Apr 05,2018
Minithumbup
claim your profile
Joanne
By: 'Claire'
Apr 05,2018
0 people found
this helpful
Joanne is a credit to this company, she deals with any issues in a timely and professional manner, i have no hesitation in recommending her and the company....
read full review
Comment on agent fees
Good
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Rose cooper
Apr 08, 2018
View all comments (1)
Joanne is a wonderful lady who deals with everything very professionally and a has a great attitude would recommend her and your company to everyone ...

“Went with Northwood 5 years ago and never looked back , ,Alex ......”

Share on :
Aug 11,2016
Minithumbup
claim your profile
Alex
By: 'Carole'
Aug 11,2016
0 people found
this helpful
Went with Northwood 5 years ago and never looked back , ,Alex and her team get the job done. They take the worry out of being a Landlord...
read full review
Comment on agent fees
Worth it for piece of mind
Comments (0) Report abuse Print review
Was this helpful? Yes

“Very happy with the service I received and especially from ......”

Share on :
Dec 07,2015
Minithumbup
claim your profile
Joanne
By: 'Sam'
Dec 07,2015
1 people found
this helpful
Very happy with the service I received and especially from Joanne. Would highly recommend to friends and will definitely be using your company again...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Staff are friendly and efficient. I have used many Agents ......”

Share on :
Dec 07,2015
Minithumbup
claim your profile
Joanne
By: 'Caroline'
Dec 07,2015
1 people found
this helpful
Staff are friendly and efficient. I have used many Agents in the past but Northwood are by far the most accommodating, where possible, and I would highly recommend this Agent to others....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I have received excellent customer service, responding to any queries ......”

Share on :
Dec 07,2015
Minithumbup
claim your profile
Joanne
By: 'Caroline'
Dec 07,2015
1 people found
this helpful
I have received excellent customer service, responding to any queries that I had in both a timely and professional manner....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Northwood successfully sold my property for me even though I ......”

Share on :
Dec 07,2015
Minithumbup
By: 'Bethany'
Dec 07,2015
1 people found
this helpful
Northwood successfully sold my property for me even though I had no joy selling it through two other local agents. They carried out loads of viewings, kept me informed about each one and eventually secured a sale above the asking price. It took a long ...
read full review
Comment on agent fees
Good value for money
Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent communication between myself and staff Northwood ... I would highly ......”

Share on :
Dec 01,2015
Minithumbup
claim your profile
Joanne
By: 'Luchia'
Dec 01,2015
0 people found
this helpful
Excellent communication between myself and staff Northwood ... I would highly recommend them to anyone renting out their property. Very professional and friendly service...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Following a water leak and flooding at my property I ......”

Share on :
Dec 01,2015
Minithumbup
claim your profile
Joanne
By: 'Miss'
Dec 01,2015
0 people found
this helpful
Following a water leak and flooding at my property I contacted Northwood and the lady I spoke with (Jo) was extremely prompt in contacting the Landlord and arranging the services to correct the problem and damage. I would definitely recommend this Agent. Friendly and efficient ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Full explanation of all levels of service and costs at ......”

Share on :
Dec 01,2015
Minithumbup
By: 'Happy'
Dec 01,2015
0 people found
this helpful
Full explanation of all levels of service and costs at initial appointment. Photographs taken to encourage prospective tenants which was listed and advertised very quickly, viewings undertaken and a suitable tenant found and vetted as normal before taking up tenancy. The whole process was managed ...
read full review
Comment on agent fees
I do find them rather high but it is necessary to have the peace of mind and guaranteed rent.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent service always kept in touch and up to date ......”

Share on :
Nov 30,2015
Minithumbup
By: 'Ali'
Nov 30,2015
0 people found
this helpful
Excellent service always kept in touch and up to date would highly recommend would definitely use in the future all staff are very friendly...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Northwood have now sold 3 of my portfolio.They are a ......”

Share on :
Nov 30,2015
Minithumbup
By: 'F'
Nov 30,2015
0 people found
this helpful
Northwood have now sold 3 of my portfolio.They are a pleasure to deal with. Many thanks to all the team....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“The guaranteed rent scheme is excellent and perfect for my ......”

Share on :
Nov 30,2015
Minithumbup
claim your profile
Alex
By: 'Natalie'
Nov 30,2015
0 people found
this helpful
The guaranteed rent scheme is excellent and perfect for my needs highly recommended. stress free with no hassle.thanks to Emily and Alex...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Would like to thank Northwood uk for all there help ......”

Share on :
Nov 30,2015
Minithumbup
claim your profile
Alex
By: 'Brucey79'
Nov 30,2015
0 people found
this helpful
Would like to thank Northwood uk for all there help especially Mrs Alex turner who's been wonderful I'm very pleased and would recommend anybody to use there services thanks again...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Northwood have managed my portfolio for 5 years. Tenant find and ......”

Share on :
Nov 30,2015
Minithumbup
By: 'Abdul'
Nov 30,2015
0 people found
this helpful
Northwood have managed my portfolio for 5 years. Tenant find and guaranteed rent always delivers. Issues I had are sorted efficiently by Mr David and Mike. Very good office, thank you....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I had never rented before so was unsure what to ......”

Share on :
Nov 30,2015
Minithumbup
By: 'Josephine'
Nov 30,2015
0 people found
this helpful
I had never rented before so was unsure what to expect. Northwood were really helpful and answered all my questions. I am now in my new home and couldn't be happier....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I have rented from Northwood for 3 years, the application process ......”

Share on :
Nov 30,2015
Minithumbup
By: 'O'
Nov 30,2015
0 people found
this helpful
I have rented from Northwood for 3 years, the application process was easy and stress free. When I go into the shop to sign my renewal all the staff are smiley and friendly. Any issues I've had with the property have been resolved as fast as ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Jo has been lovely from the first day of meeting ......”

Share on :
Nov 30,2015
Minithumbup
claim your profile
Joanne
By: 'Becki'
Nov 30,2015
0 people found
this helpful
Jo has been lovely from the first day of meeting her, she is friendly and nothing is ever too much trouble for her. She is always happy to help where possible and always keeps her word, lovely lady, credit to the organisation...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

see www.northwooduk.com and click on complaints procedure
Last updated at 11:53 AM 05/07/2018 by allAgents

Awards won by Northwood, Oldham OL4 3BN



Get in touch with

Northwood

Branch - Oldham & East Manchester, Oldham, OL4

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn