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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
5/5, 1084 Reviews
99% Recommended
97% sales valuation accuracy
93% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
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Richard
By : 'Greg C'
Services : Letting(As a Tenant)
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : GU34
Richard was great when we first viewed our home over seven years ago and the great service hasn't changed when we recently moved out. Many thanks!
By : Tim B
Apr 4, 2024Thank you for being an A1 5 star tenant for the last 7 years and now for posting your kind review featuring Richard Santos who head up the WPR Lettings team. Very best wishes for the future, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 100% | £25,000 | £3,000,000 |
| Lettings | 93% | 99% | £475 | £7,300 |
Warren Powell Richards
78 High Street, Alton, Hampshire
GU34 1EN
sales: 01420 87379 \/ lets: 01420 87409
No Branch Video found...
Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email [email protected]. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 3/14/2017, 4:05:05 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Richard
By : 'Mukozho'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : GU34
Professional, very helpful and friendly. Made our move smooth and... Read Full Review
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Richard
By : 'Jamie'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : GU34
Very happy with the whole process, went as smooth as could be. Customer service exceeded my expectations. I would recommend and definitely you again in the... Read Full Review
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Richard
By : 'J.'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : No
Postcode : GU34
Excellent customer service, always very helpful and went the extra mile to ensure all ran smoothly. Totally hassle free and I would highly recommend using Richard Santos for renting a... Read Full Review
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Richard
By : 'Harsha'
Services : Letting( As a Tenant )
Rent PCM : £825
Would you recommend ? : Yes
Postcode : GU34
I cannot recommend Richard highly enough! Throughout my tenancy, he has been an exceptional letting agent. From the very beginning, he was incredibly helpful, ensuring a smooth move-in process. One of the things I truly appreciated was Richard's constant availability. Whenever I had a... Read Full Review
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Richard
By : 'Nimasha'
Services : Letting( As a Tenant )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : GU34
It was a really nice experience with WPR on our relocation process and it's highly appreciated. There should be a special appreciation to Richard as he is very professional and very helpful throughout the entire process starting from very first we meet him.He was great in communication and... Read Full Review
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Richard
By : 'Ashten'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : GU34
By far the easiest, most enjoyable and least stressful experience I have had with any letting agency ever! After many awful experiences in the past with renting, I was dreading the whole process and started to look months in advance to give myself plenty of time for all the mishaps that I've... Read Full Review
By : S.Lewis
Jun 20, 2024Hi Ashten, Thank you so much for such a wonderful review!! Glad you\'ve experienced the \"Richard\" way of things. He has a knack of making everything go so smoothly and stress free. Let us know ...
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Richard
By : 'Arda'
Services : Letting( As a Tenant )
Rent PCM : £995
Would you recommend ? : Yes
Postcode : GU34
We are so happy that we finally found the best house for us through Warren-Powell Richards at a time when our house search was becoming desperate. We can't thank Richard Santos enough for answering every question we had with great patience and for managing our rental process for us in a... Read Full Review
By : Tim B
May 27, 2024Thank you very much for the super review and 5 star mention of my friend and colleague Richard Santos who heads up WPR Lettings. I hope you will be very happy in your new home, regards and best ...
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Richard
By : 'Rachel'
Services : Letting( As a Owner )
Rent PCM : £900
Would you recommend ? : Yes
Postcode : GU34
Richard has been very helpful throughout the entire process of finding us tenants for our property. Great communication and professionalism from beginning to... Read Full Review
By : Tim B
May 24, 2024Many thanks for your generous 5 star review and for trusting us at WPR with your business. We are very grateful to you for sharing your thoughts. Regards and best wishes, Tim B, Senior Partner, ...
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Richard
By : 'Freya'
Services : Letting( As a Tenant )
Rent PCM : £825
Would you recommend ? : Yes
Postcode : GU34
Richard was great at answering any questions I had and provided me with all the information I needed to ensure a easy... Read Full Review
By : Tim B
May 13, 2024It\'s good to hear that Richard made your move easy and I hope you will be super happy in your new home. Thank you very much for posting your kind review, regards and best wishes, Tim B, Senior ...
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Richard
By : 'Lloyd'
Services : Letting( As a Owner )
Rent PCM : £825
Would you recommend ? : Yes
Postcode : GU34
Richard has been assisting me with letting a local property in Alton for a number of years. Every time I have an issue or a change of tenant I get an excellent 100% service from Richard and know I'm in good hands. Highly recommended Letting Agent and nice to know good service still... Read Full Review
By : Tim B
May 13, 2024It\'s very good of you to have shared your thoughts on working with Richard who heads up WPR Lettings and also very much appreciated that you have been such a super client of our company. Many ...
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Polly
Clare
By : 'Nixon'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : GU34
They are very helpful during the process, and response to enquiries... Read Full Review
By : Tim B
May 10, 2024Many thanks for taking the time to post your 5 star review and your kind words regarding Clare and Polly. We are very grateful to you and wish you all the very best in your new home. Regards and ...
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Richard
By : 'Sam'
Services : Letting( As a Tenant )
Rent PCM : £1375
Would you recommend ? : Yes
Postcode : GU34
Richard has been very helpful during our move and has given friendly service from the get-go. As renters, we've had some negative experiences with prior lettings agents so are really pleased that service at WPR has been so... Read Full Review
By : Tim B
May 5, 2024It’s great to hear that Richard took good care of you in your recent property search and very kind of you to have posted your positive 5 star review. Thank you very much. I hope you are ...
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Richard
By : 'Daniel'
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : GU34
Right from the start just over 4 years ago now we were introduced to Richard Santos who showed us around what was to become our new home. He was straight and true from day one and beyond, always courteous, polite and helpful. All his staff that we have had the pleasure to meet have been so kind... Read Full Review
By : Tim B
Apr 25, 2024Thank you very much indeed for writing such a kind review regarding my friend and colleague Richard Santos. It\'s great to hear that all went well and that you felt well looked after. I wish you ...
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Richard
Estelle
By : 'Millie'
Services : Letting( As a Tenant )
Rent PCM : £995
Would you recommend ? : Yes
Postcode : GU34
10/10 service and gave us all the information required to make the move as easy as possible! Super friendly and welcoming staff throughout the whole... Read Full Review
By : Tim B
Apr 10, 2024It\'s great to hear that Richard and Estelle made your move into a new home as easy as possible complete with friendly smiles. I hope you will be very happy in your new home and many thanks for ...
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Polly
By : 'Michael'
Services : Sales( As a Vendor )
Sold price : £285000
Would you recommend ? : Yes
Postcode : GU34
WPR provided us with an excellent service. As always when selling a house there were issues, including buyers dropping out for no good reason. But as soon as that happened WPR were on the case and found another buyer within... Read Full Review
By : Tim B
Apr 8, 2024Thank you very much for picking us at WPR to act as your estate agent and for taking the time to post your kind review featuring Polly. I am delegated that your sale got across the line and wish you ...
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Richard
By : 'Greg'
Services : Letting( As a Tenant )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : GU34
Richard was great when we first viewed our home over seven years ago and the great service hasn't changed when we recently moved out. Many... Read Full Review
By : Tim B
Apr 4, 2024Thank you for being an A1 5 star tenant for the last 7 years and now for posting your kind review featuring Richard Santos who head up the WPR Lettings team. Very best wishes for the future, regards ...
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Clare
By : 'Julie'
Services : Sales( As a Buyer )
Sold price : £65000
Would you recommend ? : Yes
Postcode : GU34
I cannot recommend WPR highly enough. Clare has been wonderful throughout the whole process of our purchase. She was always ready at the end of the phone or email to answer any queries and always in a friendly and helpful manner. We also used WPR to sell our property last year and the whole team... Read Full Review
By : Tim B
Mar 28, 2024Thank you very much indeed for taking the time to share your experience and post your kind review featuring the wonderful Clare and very best wishes for the future. Regards, Tim B, Senior Partner, ...
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Clare
By : 'Steve'
Services : Sales( As a Buyer )
Sold price : £65000
Would you recommend ? : Yes
Postcode : GU34
I would highly recommend WPR without any hesitation. Clare has been so patient and understanding after we had experienced a series of slow and incompetent solicitors. Clare was always there at the end of the phone to help with any queries and was always very friendly and helpful. She really has... Read Full Review
By : Tim B
Mar 28, 2024Many thanks for your kind words regarding Clare and also for being such a great client of our company. We really appreciate you sharing your thoughts with a 5 star review and your business and wish ...
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Melissa
By : 'Jane'
Services : Letting( As a Owner )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : GU34
I am pleased to give a review of Ms Melissa Cannons, Property Manager at Warren Powell-Richards Lettings Agency. Melissa is an efficient and effective facilitator for communicating with contractors, arranging work jobs, tenancy visits/inventories, and offering solutions to landlord property... Read Full Review
By : Tim B
Mar 25, 2024Thank you very much indeed for taking the time to post your kind and thoughtful review featuring Melissa at WPR Property management. We are very appreciative and wish you all the very best with your ...
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Clare
Clive
By : 'Marilyn'
Services : Sales( As a Vendor )
Sold price : £382500
Would you recommend ? : Yes
Postcode : GU34
Clare has been absolutely amazing throughout our sale, she not only advised, but also kept us up to date with everything as it happened. She is a genuinely a nice person who knows her job. Thank you so much Clare, we really appreciate all you did, as you made it so... Read Full Review
By : Tim B
Mar 17, 2024Thank you very much for writing such a kind and supportive review regarding Clare at WPR Alton. She is a real star so it’s really great to see your appreciation of her hard work. Thank you ...
