OpenRent
London, W1D
2/5, 49 reviews
22% recommended
50% lettings valuation accuracy
57% lettings fee satisfaction

“Writing as a landlord....”

Share on :
Mar 18,2024
Minithumbup
By: 'Josh'
Mar 18,2024
0 people found
this helpful
Writing as a landlord.
Not sure what to make of this originally as a few bad reviews, However I cant fault it. Took 3 hours to rent out my property, was easy and simple to do. Organised a GAs Tech (I did cancel however as I found one cheaper). The contact review has come around and it was simple to sort. I have recommended this to my friend who is also a landlord.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

OpenRent
39 Great Windmill Street
London
Greater London
W1D 7LX
020 3322 2733

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 50% 57% £360 £1,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
11 13 0 13 0 0 0 1 0 11
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
Latest Properties

No Properties

“Scammer...”

Share on :
Jul 16,2024
Minithumbdown
By: 'Thelma'
Jul 16,2024
1 people found
this helpful
Scammers. I was contacted by a person named Adam. He sent me address for viewing today. It's 45 chatsworth road. I went there with a cab. There's number 44 and 46 but NO 45!!!! The appointment time was 12pm nobody came to meet me. Then when I left the ...
read full review
Was this helpful? Yes

“Superb! Saved me money and lots of effort...”

Share on :
Jul 13,2024
Minithumbup
Openrent
By: 'Paul'
Jul 13,2024
0 people found
this helpful
Superb! They offer a range of services and you just pick and choose the bits you want. I had issues with my previous bricks and mortar estate agents as they were basically just in the middle with no added value. If someone breaks they told ...
read full review
Was this helpful? Yes

“Writing as a landlord....”

Share on :
Mar 18,2024
Minithumbup
By: 'Josh'
Mar 18,2024
0 people found
this helpful
Writing as a landlord. Not sure what to make of this originally as a few bad reviews, However I cant fault it. Took 3 hours to rent out my property, was easy and simple to do. Organised a GAs Tech (I did cancel however as I ...
read full review
Was this helpful? Yes

“to find tenants it is ideal, but definitely n......”

Share on :
Dec 28,2023
Minithumbdown
By: 'jonida katroshi'
Dec 28,2023
1 people found
this helpful
to find tenants it is ideal, but definitely not to obtain any certificate, i had to chase up the engineer for the gas certificate and he funded that it needs a valve . i paid 140£ for the visit and he wanted me to charge 214£ plus for ...
read full review
Was this helpful? Yes

“the negative reviews are from estate agents ,......”

Share on :
Dec 17,2023
Minithumbup
By: 'asif'
Dec 17,2023
0 people found
this helpful
the negative reviews are from estate agents , they have ripped off tenants and landlords by taking 2.5 months of rent every year (even if the same tenant stays year on year) it keeps the landlord fees down which helps the landlord to keep the rent at ...
read full review
Was this helpful? Yes

“I recently applied for a property through Ope......”

Share on :
Jul 02,2023
Minithumbdown
By: 'Susan'
Jul 02,2023
7 people found
this helpful
I recently applied for a property through Open Rent - I was told I was No 28 in the queue on the phone. Not sure whether I was No 28 applying for the property. However received a vague message last week that the property was nearly ready ...
read full review
Was this helpful? Yes

“I have used Openrent for years to find licenc......”

Share on :
Jun 23,2023
Minithumbup
By: 'Tony Edwards'
Jun 23,2023
1 people found
this helpful
I have used Openrent for years to find licencee residents for my House in Multiple Occupation.Seems to me negative feedback comes from people with unrealistic expectations from such a modestly priced service. You can of course pay nothing and use Gumtree though the number ...
read full review
Was this helpful? Yes

“Best Agents Around...”

Share on :
Jun 08,2023
Minithumbup
Openrent
By: 'Tessa'
Jun 08,2023
4 people found
this helpful
I have used OpenRent twice now in finding a tenant and I can honestly say that currently, I will never use any other local estate agent to find me a tenant. Previously, I have used estate agents; Choices, Oaks Estate Agents, Streets Ahead and Leaders, ...
read full review
Was this helpful? Yes

“Scam customers.....”

Share on :
Apr 19,2023
Minithumbdown
Openrent
By: 'Ben Baylis'
Apr 19,2023
4 people found
this helpful
Scam customers I payed for a holding deposit Still haven’t moved into the property And the landlord is refusing to give my money back!! Open rent is allowing all this happen and not doing nothing about it great company!! So unprofessional Site should be ...
read full review
Was this helpful? Yes
By: Tessa
Jun 08, 2023
View all comments (1)
Is it because you did not pass the reference check or because you changed your mind to move in? ...

“Better get yourself a solicitor if you are renting...”

Share on :
Mar 07,2023
Minithumbdown
By: 'Ben'
Mar 07,2023
8 people found
this helpful
Better get yourself a solicitor if you are renting a property through OpenRent. Their contracts allow the landlord to do whatever kind of work to your property, including disruptive work which aren't necessary to keep the property safe (e.g. repaint all walls) by the ...
read full review
Was this helpful? Yes

“Very unprofessional and terrible customer ser......”

Share on :
Feb 12,2023
Minithumbdown
By: 'Asma Yassin'
Feb 12,2023
4 people found
this helpful
Very unprofessional and terrible customer service absolutely not recommending. Tried to rent a house with them but was shocked by how they treat me ?!!...
read full review
Was this helpful? Yes

“Shocking Landlord...”

Share on :
Dec 31,2022
Minithumbdown
By: 'Daniel'
Dec 31,2022
2 people found
this helpful
Shocking service!!! Landlord complete waste of time, didn’t go through the referencing checks properly and after 7 days of stress finally tells us that he’s ending the application process. Liverpool, Wavertree, avoid the landlord Mohammed!! Feel so let down and frustrated - hope he ...
read full review
Was this helpful? Yes

“Worst platform for tenants. No respect or pro......”

Share on :
Nov 06,2022
Minithumbdown
By: 'Ankshanks'
Nov 06,2022
2 people found
this helpful
Worst platform for tenants. No respect or professionalism from landlords to talk to female tenants or tenants in general. They treat tenants like guinea pigs and sap money out of them. I simply asked about if the kitchen has a dishwasher and the landlord said ...
read full review
Attachments

Review file
Was this helpful? Yes

“Please read all the reviews about Openrent as......”

Share on :
Oct 07,2022
Minithumbdown
Openrent
By: 'Gary Shea'
Oct 07,2022
4 people found
this helpful
Please read all the reviews about Openrent as 99% are all true! The landlords that advertise properties on there keep rejecting saying that I did not cooperate, even though they didnt even answer my message to view their property. Openrent is a complete waste of time, ...
read full review
Was this helpful? Yes

“They are the worst Estate agents.It is scam.......”

Share on :
Aug 25,2022
Minithumbdown
By: 'Dr Ismat Alhamamy'
Aug 25,2022
6 people found
this helpful
They are the worst Estate agents. It is scam. The contract is for 3 months to advertise, but they ask to repay fees after one month. Do not trust them....
read full review
Was this helpful? Yes

“Absolutely rubbish service...”

Share on :
Aug 22,2022
Minithumbdown
By: 'David'
Aug 22,2022
5 people found
this helpful
Absolutely rubbish service. Referencing is expected to take 5 days. They couldn't even start in five days. I have wasted hours trying to sort this out but to no avail. Their agents have no clue. Seems like they don't an issue trail or they can't be ...
read full review
Was this helpful? Yes

“Steer clear from OpenRent...”

Share on :
Aug 17,2022
Minithumbdown
By: 'Mary'
Aug 17,2022
8 people found
this helpful
Please read and pay attention to the other negative reviews if you're looking to be a tenant. I decided to ignore them - and immediately regretted it. Zero level of professionalism, extremely poor communication, and horrible landlords. Steer clear from OpenRent if you want a ...
read full review
Was this helpful? Yes

“Irresponsive letting agent. Requested for a v......”

Share on :
Jul 16,2022
Minithumbdown
By: 'Arun'
Jul 16,2022
3 people found
this helpful
Irresponsive letting agent. Requested for a viewing many times, but didn't get a response from the landlord or letting agent....
read full review
Was this helpful? Yes

“Website is unusable from outside of the UK.......”

Share on :
Jun 06,2022
Minithumbdown
By: 'Max'
Jun 06,2022
2 people found
this helpful
Website is unusable from outside of the UK. Very annoying restrictions, horrible design. The quality of the listings are just average too, I found much better offers on other sites....
read full review
Was this helpful? Yes

“Viewed property in Keighley recently and left......”

Share on :
Mar 04,2022
Minithumbdown
By: 'N'
Mar 04,2022
3 people found
this helpful
Viewed property in Keighley recently and left landlord contact to send applications for tenancy. They never bothered and by time they did ,after much prompting a decision was apparently taken to rent to someone else. What a waste of our time as we were first ...
read full review
Was this helpful? Yes

“Avoid at all costs, once you pay your holding......”

Share on :
Jan 27,2022
Minithumbdown
By: 'Jo Green'
Jan 27,2022
15 people found
this helpful
Avoid at all costs, once you pay your holding deposit you are at the mercy of these cowboys. No phone support and copy and paste replies via email. They allow dishonest landlords to prey on vulnerable people. They dont even enforce there own policies allowing ...
read full review
Was this helpful? Yes

“No Customer service communication...”

Share on :
Jan 20,2022
Minithumbdown
By: 'Vanessa'
Jan 20,2022
10 people found
this helpful
We were interested in a property on Openrent, made contact through Openrent platform asking if the property was still available. The landlord responded almost instantly saying the property was indeed available and requesting that I answered a questionnaire, which I replied. After I replied the ...
read full review
Was this helpful? Yes

“Warning....”

Share on :
Nov 10,2021
Minithumbdown
By: 'Private Landlord'
Nov 10,2021
5 people found
this helpful
Warning.. all they are doing is to promote their own business. 1. sending many emails to tenants asking them to join their rent scheme 2. sending email in behalf of the landlords 3. pressurising tenants to pay "deposit" without landlords permission, you get bad tenants paying a deposit ...
read full review
Was this helpful? Yes

“Good luck if you need any customer service...”

Share on :
Sep 28,2021
Minithumbdown
By: 'user27'
Sep 28,2021
4 people found
this helpful
Creating an advert is easy enough, and the sysem to set out requirements is clear and helpful. But if you need any customer sercive from them then good luck, because it's pretty much worse than non-existant, it's full of false promises - the Landlord customer ...
read full review
Was this helpful? Yes

“Unprofessional agents who don't show up for p......”

Share on :
Jul 20,2021
Minithumbdown
By: 'Liam Price'
Jul 20,2021
3 people found
this helpful
Unprofessional agents who don't show up for pre agreed viewings, staff have no knowledge of the properties being viewed. I won't be using them again....
read full review
Was this helpful? Yes

“Pathetic, take 45 quid for a gas certificate,......”

Share on :
Jul 07,2021
Minithumbdown
By: 'Paula'
Jul 07,2021
4 people found
this helpful
Pathetic, take 45 quid for a gas certificate, ten days later refund it, no explanation, nothing why take money if can't do service...
read full review
Was this helpful? Yes

“OpenRent will not protect your money AVOID!!!...”

Share on :
Jul 05,2021
Minithumbdown
By: 'Deyan'
Jul 05,2021
17 people found
this helpful
OpenRent will not protect your money!!! This website gives you false sense of security. They tell you that they will protect your holding deposit and you will pay the first rent and deposit to their website but when you actually have a problem, they behave ...
read full review
Was this helpful? Yes

“OpenRent support greedy landlords only...”

Share on :
May 25,2021
Minithumbdown
By: 'zigzag'
May 25,2021
11 people found
this helpful
Open Rent website is the breeding ground of greedy, unprofessional idiots-landlords. The website does everything to attract them as much as possible to this platform. They support these brazen property owners making everything for their favour - contract, teams and conditions and nothing for tenants. ...
read full review
Attachments

Review file
Was this helpful? Yes

“DO NOT USE This company is terrible!!!!!...”

Share on :
Apr 21,2021
Minithumbdown
By: 'Dan'
Apr 21,2021
5 people found
this helpful
DO NOT USE This company is terrible, Failed me and my partner, So we got a guarantor that owns her own house with over 20k savings and perfect credit and still failed. AVOID AT ALL COST!!!!!!!...
read full review
Was this helpful? Yes

“Paid 26 pounds for a month..and the room I wa......”

Share on :
Jan 24,2021
Minithumbdown
By: 'Eric'
Jan 24,2021
5 people found
this helpful
Paid 26 pounds for a month..and the room I was advertising was the best value for money in area. Got just six responses none of them any good.. I got more response from an advert in a local shop window...
read full review
Was this helpful? Yes
By: Barry Turner
Apr 13, 2021
View all comments (1)
Openrent is aimed at landlords renting whole properties not bedsits. People aren’t looking for cheap on Openrent they’re looking for studio flats with minimum £700 a month. You should use SpareRoom instead ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by OpenRent, London W1D 7LX



Find the Best Agent to
Sell or Rent Your Home