97% sales valuation accuracy
98% sales fee satisfaction
96% lettings valuation accuracy
98% lettings fee satisfaction
Mar 18,2024
Mar 18,2024
0
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This was a complicated sale of my late father's property. Not only was the sale subject to granting of probate, but I live in Australia and have no remaining relatives in the UK.
The Benjamin Stevens agent (Robert Murray) was conscientious and communicative throughout the long process so I was always well informed.
When the initial buyer withdraw for personal/employment reasons, Robert quickly relisted the property. He visited the vacant property regularly and was quick to act when a neighbour reported a major plumbing leak; and he liaised to arrange repairs. This agent went 'above and beyond' to manage this sale.
The Benjamin Stevens agent (Robert Murray) was conscientious and communicative throughout the long process so I was always well informed.
When the initial buyer withdraw for personal/employment reasons, Robert quickly relisted the property. He visited the vacant property regularly and was quick to act when a neighbour reported a major plumbing leak; and he liaised to arrange repairs. This agent went 'above and beyond' to manage this sale.
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Latest Reviews
28th Oct 2024
reviewed by 'Zahra'
8th Sep 2024
reviewed by 'Adetemi'
27th Aug 2024
reviewed by 'Sue Kessler'
27th Aug 2024
reviewed by 'JCC'
23rd May 2024
reviewed by 'Priamvada'
18th Mar 2024
reviewed by 'Paul Bicknell'
Opening Hours
Address
Benjamin Stevens
194 Station Road
Edgware
Greater London
HA8 7AT
020 8958 1118
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 98% | £90,500 | £999,950 |
| Lettings | 96% | 98% | £375 | £2,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 86 | 4 | 97 | 4 | 123 | 2 | 110 | 5 | 6 | 5 |
Areas covered
- HA8
- HA7
- NW9
- HA9
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
Oct 28,2024
Oct 28,2024
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I have had such a great experience with the rental team. Everyone is so helpful and friendly and clearly they work as a team, as someone will always speak to me if my usual contact (the brilliant Louisa Felman) is not available. Always responsive, help ...
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Sep 08,2024
Sep 08,2024
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Stress free… thanks so much Scott. Always attending to all details....
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Aug 27,2024
Aug 27,2024
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Thank you Scott for your 'Outstanding ' professionalism.
Many thanks...
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Aug 27,2024
Aug 27,2024
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Excellent service all round. Would highly recommend Louisa and team!...
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May 23,2024
May 23,2024
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30 months I have been with Benjamin Stevens Estate Agents. I am very happy with the service provided by the team. This year, Laquarn Bailey, a young gentleman was dealing with the process of renting the house. I was a bit anxious in the beginning. But ...
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Mar 18,2024
Mar 18,2024
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This was a complicated sale of my late father's property. Not only was the sale subject to granting of probate, but I live in Australia and have no remaining relatives in the UK.
The Benjamin Stevens agent (Robert Murray) was conscientious and communicative throughout the ...
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Mar 05,2024
Mar 05,2024
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I have been dealing with Louisa for many years. Always a pleasure to deal with. Always helpful and efficient....
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Mar 04,2024
Mar 04,2024
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I would to like to thank and recommend Scott Ansher. From the moment I spoke to Scott, he was nothing short of highly professional, hard-working and was always on hand to deal with any issue I had.
He made a stressful situation into an absolute ...
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Dec 15,2023
Dec 15,2023
2
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I contacted 3 recommended agents to give a probate valuation of my late uncle's house. Probate took over a year to obtain and the only agent to stay in touch with me was Michael from Benjamin Stevens. As a result I gave him the instruction and ...
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Dec 13,2023
Dec 13,2023
2
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Thankyou Michael Meape at Benjamin Stevens for your excellent service and support. Michael arranged for use to view a number of properties in the area on two occasions and we were able through him to successfully offer and purchase on one of them. Throughout the ...
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Dec 04,2023
Dec 04,2023
0
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I began the process in May 2023 by viewing a flat in London listed by 'Benjamin Stevens Estate Agents.' Although the flat wasn't in the best condition, I saw its potential and unfortunately made an offer that was accepted. However, the conveyancing process was unnecessarily ...
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Dec 04,2023
Dec 04,2023
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As a landlord in the current climate my principal use of Benjamin Stevens has been to find new tenants and give advice and expertise around tenancy reviews e.t.c. This principally involves Louisa and her colleagues, but I have had similarly excellent service from ...
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Dec 01,2023
Dec 01,2023
0
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Months of communications without resolution, tenants suffering whilst the agents contradict themselves.
As a Landlord I feel embarrassed to have let my tenants down, and angry that I have been led a 'merry dance' by Benjamin Stevens.
Call after call, email after email, and still ...
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Nov 30,2023
Nov 30,2023
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We've just completed the sale of our flat with Benjamin Stevens, Edgware. Nathan has been great in following up on some tricky things with our buyer, being responsive to messages and calls, and making sure that things move forward, even when they were seemingly insurmountable....
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Nov 24,2023
Nov 24,2023
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Outstanding!! From the very first meeting with robert he made me feel at ease and I knew from then I was in safe hands I cannot praise robert enough he really did go above and beyond my sale wasn’t straight forward and was tricky ...
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Nov 24,2023
Nov 24,2023
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We received a excellent service whilst selling our property. In particular i would like to say a massive thank you to Robert Murray. It has been a pleasure with talking to Robert, he has made us feel at ease throughout the whole process. He has ...
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Nov 13,2023
Nov 13,2023
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If there was a lower rating I would have chosen that.
Rude, unprofessional and do not care. I drove 70 miles to Milton Keynes for a viewing and even called up to make sure that I was ok to make my way and I was told ...
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Oct 10,2023
Oct 10,2023
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Louisa was a massive help when I needed to out my property - very responsive, multiple tenant offers and supported with various refurb issues. Thanks for your help and would definitely recommend!...
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Sep 29,2023
Sep 29,2023
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Thoroughly recommend Louisa & Scott for the whole process of property lettings and management....
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Sep 29,2023
Sep 29,2023
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They are communicative and quick to address any questions I may have. The move was also handled seamlessly, my experience with them has been a good one....
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Sep 02,2023
Sep 02,2023
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Fantastic, personal service and a complete understanding of what a seller, buyer, landlord and tenant are going through. Since I've met and used Nathan from the Edgware branch,I've not had to go to anyone else for selling services. The service received is personal, calls ...
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Aug 31,2023
Aug 31,2023
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I reached out to Benjamin Stevens after having an unpleasant experience with another agent. Louisa was super helpful right from the start. With the help of Louisa and Scott who arranged viewings swiftly we were able to rent out the property very quickly. This is ...
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Aug 31,2023
Aug 31,2023
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I cannot recommend Benjamin Stevens highly enough. In a situation that was stressful and challenging, they truly went above and beyond the call of duty. Despite not being signed up to their management plan, they assisted me wholeheartedly with the eviction of a particularly difficult ...
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Aug 31,2023
Aug 31,2023
2
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None of the usual 'BS' .. in the case of Benjamin Stevens you get access to real experts who know the market and the tricks of the trade. When I decided to sell my house recently they did a really great job of advertising the property. ...
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Aug 31,2023
Aug 31,2023
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Fantastic Lettings Agents. Excellent, professional and prompt service from Louisa and Scott. Would highly recommend the team. Thank you so much for all your help....
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Aug 31,2023
Aug 31,2023
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I rented my residential property through Benjamin Stevens. The support given by Steve and Louisa, in particular, was exceptional. Throughout the process I was kept informed and any and all queries and concerns I had were addressed professionally and promptly. Thank you!...
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Aug 31,2023
Aug 31,2023
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We recently went through a transaction with Benjamin Stevens and they have provided great service. We continue to use for lettings as well. Would like to mention Nathan who has been professional and flexible. Lettings team - Louisa, Scott and Paula have been very prompt ...
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Aug 31,2023
Aug 31,2023
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Benjamin Stevens have been managing my flat since 2008 and have always rented it quickly at a good rent and then dealt with any matters that arise quickly efficiently and economically. A great team...
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Aug 31,2023
Aug 31,2023
2
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Great marketing & service. Very dedicated to getting us the best deal on both sale & purchase. Highly recommend....
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Aug 31,2023
Aug 31,2023
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The team at Benjamin Stevens are amazing! from sales and lettings to block management they are extremely helpful and proactive, Cant recommend them enough!!!...
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Robert Murray
(129)
Michael
(111)
Louisa
(61)
Steve
(44)
Scott
(20)
(3)
Imaan
Tenant Fees
Overall Fees
£0 (inc. VAT), On CompletionFURNISHED PROPERTIES
Check In - Check out
1 bedroom/ Studio: £175.00 £115.00
2 bedroom: £200.00 £125.00
3 bedroom: £225.00 £150.00
4 bedroom:£250.00 £175.00
5 bedroom: £300.00 £200.00
UNFURNISHED PROPERTIES
Check In - Check out
1 bedroom/Studio: £160.00 £105.00
2 bedroom: £175.00 £115.00
3 bedroom: £200.00 £125.00
4 bedroom: £225.00 £135.00
5 bedroom: £250.00 £150.00
Tenants
- Holding fees – In order to secure a property we will require a holding fee of 1 weeks rent.
- This amount will be deducted from your final balance when you move into the property.
Please see example of fees based on rent of £1000 PCM
LET ONLY: 10% of annual rent = 12% (inc VAT) £1,440 (inc VAT)
LET AND MANAGED: 12% of annual rent = 14.4% (inc VAT) £1,728 (inc VAT)
MANGEMENT ONLY: 5% of annual rent = 6% (inc VAT) £720 (inc VAT)
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 11:01 AM 30/03/2022 by Steve Wayne
Best Letting Agent in Edgware 
