Gillian Peachment I trust you are well, its amazing how the two parents who failed to read the criteria even though on two occasions in writing before the reference process started are the ones writing negative comments online.

You should not be providing false or misleading information.

Reiss-Samuels do no manage the property as stated on the holding deposit contract clearly you failed to read that as well and the criteria for a guarantor prior to the holding deposit being paid and the holding deposit contract which you signed.

You made contact on the 12th March 2024 via email and phone wanting a update.

The other tenants had no intention on carrying on with the process some weeks ago prior to this. When Connor Davies was spoken to on the 12th March again he was under the impression he or the others had not heard anything for some time but that was put to bed as soon as attachments of emails come over. This time text messages were sent to everyone copying and pasting the emails just in case anyone disputed the fact there was no communication hereafter.

It seemed as if the communication between you and your son for several weeks was non existent about moving into this property otherwise why would this question be asked, this also seemed to be the case with Connor and the other prospective tenants. Connor made no attempts to complete the application form as we can see on our end every time someone views the application, completes the application and when its updates as well as updates on referencing process. Yet he wanted a update on how the process was going. Fcc paragon send reminder emails every 48 hours asking for the application form to be completed on top of this we as a company send out reminders

Gillian Peachment you were not sworn at

After emails then received from the other prospective tenants and a parent which was reiterating they were no longer proceeding we had made our own mind up here your communication was not to ask for a update it simply was in attempt to recoup the holding deposit and twist everything. You claimed the others had not dropped out and we had no evidence of this so we reopened the referencing process to continue.

As explained in a text message to you previously i must thank you as you followed our processes in signing the holding deposit contract, completing the fcc paragon application form and posting your documents to the office within the time frame given.

You and your son will be contacted in writing directly about your comments.