100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
50% lettings fee satisfaction
Mar 15,2024
Mar 15,2024
0
people found
this helpful
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We moved into a property in the area and it was a complete shambles. After speaking to George Porter at Chestertons, we were assured it would be fully furnished, but when we arrived, furniture promised in the flat, such as a sofa, was simply not there when we arrived due to previous tenants taking it with them. We were offered a small compensation amount, and when we spoke to Hannah Al-Sayyah Marla and explained it did not simply cover the costs, she threatened to hold the money they offered.
AVOID AT ALL COSTS.
AVOID AT ALL COSTS.
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Latest Reviews
15th Mar 2024
reviewed by 'Caitlin'
1st Jun 2021
reviewed by 'Lisa'
27th Oct 2016
reviewed by 'max'
Opening Hours
Address
Chestertons
306 Sandycombe Road
Kew,Richmond
Surrey
TW9 3NG
020 8104 0340
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £1,100,000 | £1,100,000 |
| Lettings | 0% | 50% | £7,000 | £7,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 1 | 2 | 0 | 0 | 0 | 1 | 1 |
Areas covered
- TW9
- TW8
- TW1
- TW7
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
No Properties
Mar 15,2024
Mar 15,2024
0
people found
this helpful
this helpful
We moved into a property in the area and it was a complete shambles. After speaking to George Porter at Chestertons, we were assured it would be fully furnished, but when we arrived, furniture promised in the flat, such as a sofa, was simply not ...
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read full review
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Jun 01,2021
Jun 01,2021
0
people found
this helpful
this helpful
Just had an amazing experience. We sold our flat through Chestertons Kew after only two weeks even though we had had it in the market for around 6?months with no progress. We also purchased our new home with them. They were very professional and great ...
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May 31,2019
May 31,2019
3
people found
this helpful
this helpful
ABSOLUTELY UNPROFESSIONAL. FAILED TO DELIVER ON GIVING THE KEYS TO MYSELF (THE BUYER), ON THE COMPLETION DATE.
ABSOLUTELY DISRESPECTFUL BEHAVIOUR, AND THEY JUST BLAMED THE OWNER FOR IT.
DO NOT WORK WITH THESE PEOPLE, THEY ARE REALLY REALLY UNPROFESSIONAL!!!!...
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Comment on agent fees
I DON'T CARE ABOUT THEIR FEES, THEY DO NOT DO THE JOB PROPERLY
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Feb 10,2018
Feb 10,2018
0
people found
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Chestertons in Kew and Richmond have recently concluded the sale of our Richmond house. We interviewed many agents but really appreciated the thoughtful approach and early commitment to our sale that Daniel demonstrated. All the negotiators involved from the Kew and Richmond offices were professional ...
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Comment on agent fees
Reasonable
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Oct 27,2016
Oct 27,2016
0
people found
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I contacted Chestertons to look for a flat for a long term rent for me and my family and I have been very well attended by Mrs Ashleigh Walker, Negotiator, who helped me to find exactly what I was looking for with professionalism and kindness. ...
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Comment on agent fees
Good
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Jul 16,2016
Jul 16,2016
1
people found
this helpful
this helpful
Chestertons were very helpful and sensitive to my elderly relative's situation when giving a free valuation of their property for Equity release. Thank you....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 9:44 AM 03/11/2016 by Elizabeth O'Grady
