Belvoir
Sunderland, SR1
4.3/5, 12 reviews
83% recommended
50% lettings valuation accuracy
91% lettings fee satisfaction
www.moneypenny.com

“Thank you so much to Marina, Deborah and the ......”

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Mar 09,2024
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Marina
By: 'Richie'
Mar 09,2024
0 people found
this helpful
Thank you so much to Marina, Deborah and the whole team. From the first contact to returning the keys it’s been a real pleasure to let through you. Every part of the process was made easy, friendly and responses to any queries were very fast. You guys are great, thank you so much for making everything so simple for me.
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By: Steph Harrison
Mar 20, 2024
Thank you Richie for the lovely review we are so pleased that you have enjoyed your time in the property. It's great to hear that we have provided a great service to you and we wish you all the best for the future.

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Latest Reviews

View all Reviews 12
9th Mar 2024
reviewed by 'Richie'
“Thank you so much to Marina, Deborah and the whole team. From the first contact to returning the keys it’......”
2nd Feb 2023
reviewed by 'Abigail'
“They treat their tenants with love, patient and ready to support you. What amaze me, their welcome package received first ......”
24th Oct 2022
reviewed by 'James'
“Marina, Steph and the team were absolutely fantastic in helping my partner and I move into our first rental property ......”
28th Apr 2022
reviewed by 'MUHAMMAD'
“Team is very helpful throughout the process. Everything was set prior moving into the apartment. Highly recommended for renting properties...”
12th Apr 2022
reviewed by 'Martin'
“Service was great from the start of the renting process to the end. was kept up-to-date on the process of ......”
9th Nov 2021
reviewed by 'Jan'
“I am a tenant for almost 2 years. Very helpful agents in belvoir, very approachable and replies to queries instantly. Thank ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 15:00
  • Sunday: Closed
Address

Belvoir
11 Frederick Street
Sunderland
Tyne and Wear
SR1 1NA
0191 567 8577

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 50% 91% £375 £575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 2 7 0 0 0 0 0 0 0
Areas covered
  • SR1
  • SR6
  • SR8
  • SR2
  • SR7
  • DH4
  • SR3
  • NE33
  • SR4
  • SR5
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Thank you so much to Marina, Deborah and the ......”

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Mar 09,2024
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Marina
By: 'Richie'
Mar 09,2024
0 people found
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Thank you so much to Marina, Deborah and the whole team. From the first contact to returning the keys it’s been a real pleasure to let through you. Every part of the process was made easy, friendly and responses to any queries were very ...
read full review
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By: Steph Harrison
Mar 20, 2024
View all comments (1)
Thank you Richie for the lovely review we are so pleased that you have enjoyed your time in the property. It's great to hear that we have provided a great service to you and we wish you all the best for the future. ...

“They treat their tenants with love, patient a......”

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Feb 02,2023
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Steph
By: 'Abigail'
Feb 02,2023
0 people found
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They treat their tenants with love, patient and ready to support you. What amaze me, their welcome package received first day in accommodation.. Thank you for everything. I appreciate all ....
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By: Steph Harrison
Feb 02, 2023
View all comments (1)
Thank you so much for the lovely review. We are really pleased that we have been able to retain you as tenants and that we have a lovely family home for you all. ...

“Brilliant...”

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Oct 24,2022
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Marina
By: 'James'
Oct 24,2022
0 people found
this helpful
Marina, Steph and the team were absolutely fantastic in helping my partner and I move into our first rental property together. All-in-all the process took just one week, which was largely down to Belvoir and their fantastic service. Helpful at every turn and can't thank ...
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By: Steph Harrison
Oct 24, 2022
View all comments (1)
Thank you very much James for the review, it's always great to hear when someone is pleased with our service and it genuinely makes our day. Pleased that you both like your new home. Looking forward to seeing you on our 1st visit. Kind Regards. ...

“Team is very helpful throughout the process. ......”

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Apr 28,2022
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By: 'MUHAMMAD'
Apr 28,2022
0 people found
this helpful
Team is very helpful throughout the process. Everything was set prior moving into the apartment. Highly recommended for renting properties...
read full review
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By: Steph Harrison
Apr 29, 2022
View all comments (1)
Thank you Muhammad for the 5 star review! It's always good to know that tenants have found our service helpful as we know how stressful it can be when you are moving. Kind Regards Belvoir Sunderland ...

“Great Lettings agent...”

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Apr 12,2022
Minithumbup
By: 'Martin'
Apr 12,2022
0 people found
this helpful
Service was great from the start of the renting process to the end. was kept up-to-date on the process of my application. Was even met at the property to get the keys rather than the office to make it easier for me. Great Lettings agent ...
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By: Steph Harrison
Apr 12, 2022
View all comments (1)
Hello Martin, thank you for leaving us a review it's always good to hear when a customer is happy with the service they have received. We hope you are settling into your new home. ...

“I am a tenant for almost 2 years. Very helpfu......”

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Nov 09,2021
Minithumbup
By: 'Jan'
Nov 09,2021
0 people found
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I am a tenant for almost 2 years. Very helpful agents in belvoir, very approachable and replies to queries instantly. Thank you for all your services....
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“New team...”

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Nov 29,2018
Minithumbdown
By: 'Landlord'
Nov 29,2018
1 people found
this helpful
There is a new team at belvoir in the last year and the service provided to myself as landlord and to my tenant has been less than adequate for the large % they take a month. No feedback... not helpful the service has become less than ...
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Comment on agent fees
The fees are in line with other agents but the service is very poor
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“Belvoir took on my property, when my previous agent went ......”

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Nov 11,2015
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neil
By: 'M'
Nov 11,2015
0 people found
this helpful
Belvoir took on my property, when my previous agent went into liquidation and left me with an unoccupied property and no means of contacting them. Neil was very helpful and professional in his advice, as a result of which he was able to secure the ...
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“When emailing Neil I receive a response within 24 hours. . I ......”

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Nov 03,2015
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neil
By: 'Jill'
Nov 03,2015
0 people found
this helpful
When emailing Neil I receive a response within 24 hours. . I am promptly informed of any update regarding the property. The tenants placed have all left my property in good condition with no problems outstanding. I am happy with the service I receive and think Belvoir ...
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Comment on agent fees
The fees are competitive.
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“I have the one property that I let out at ......”

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Nov 02,2015
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neil
By: 'George'
Nov 02,2015
0 people found
this helpful
I have the one property that I let out at Belvoir Lettings in Sunderland, and the service/advice I receive is always helpful, ranging from any concerns that may arise to keeping me updated with the changing requirements/ legislation that affects me as a landlord. ...
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“We have been living in this property for more than ......”

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Oct 21,2015
Minithumbup
By: 'Kalpasree'
Oct 21,2015
0 people found
this helpful
We have been living in this property for more than a year now. We found Belvoir to be very good. The landlord also has been very nice and prompt with anything needing attention. We found the staff Rachel and Scott very friendly....
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“Having viewed a flat with who i am only guessing ......”

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Jul 19,2011
Minithumbdown
By: 'Jeff!!!!'
Jul 19,2011
2 people found
this helpful
Having viewed a flat with who i am only guessing was the manager of the office in Sunderland due to his cocky attitude which came across as if he was better than the potential tenants, we eventually decided not to go for the flat as ...
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Vendor Fees

No fees set.

Landlord Fees

We're open and transparent with our Landlord Fees, which we feel represents good value for the excellent service we provide.We're not the cheapest agent in Sunderland and we never will be but we strongly believe that you won't get a better servic

Tenant Fees

Tenant Fees post 1st June 2019 (please see below) Before the tenancy starts (payable to Belvoir Lettings Sunderland] ‘the Agent’)Holding Deposit: 1 week’s rentDeposit: 5 Weeks During the tenancy (payable to the Agent)For Engl
Last updated at 03/01/2023, 1:47 PM by Steph Harrison
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 12:47 PM 03/01/2023 by Steph Harrison

Awards won by Belvoir, Sunderland SR1 1NA



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