Hunters Estate Agents
Liverpool, L3
3.4/5, 20 reviews
60% recommended
100% sales valuation accuracy
100% sales fee satisfaction
67% lettings valuation accuracy
73% lettings fee satisfaction

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“Overall disgraceful service. Chloe was excep......”

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Feb 29,2024
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By: 'Sharon'
Feb 29,2024
1 people found
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Overall disgraceful service. Chloe was exceptional to deal with over the years (5 stars to Chloe) - she'd be much better in a more professional letting office to reflect her excellent mannerisms when dealing with landlords. Tracey was a nightmare to deal with. Very bad manners, hanging up at least twice when I phoned to see why our 2 year license was cancelled even though it had 3 years left to run. They cancelled license instead of asking if I had transferred the property to another agent. I moved from Hunters as I lived in NI and had no contacts for carrying out work in Liverpool. This wasn't very professional for a letting service. They charge excessive fees on inventory, etc. The property was left in bad state of repair and they wouldn't request the deposit back as they didn't hold deposit pics. Rent wasn't always paid on time even though tenant had paid them. I can understand why some of the staff only receive 1 star...
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Latest Reviews

View all Reviews 20
29th Feb 2024
reviewed by 'Sharon'
“Overall disgraceful service. Chloe was exceptional to deal with over the years (5 stars to Chloe) - she'd be much better ......”
6th Oct 2023
reviewed by 'Rich'
“Poor communication. They do not bother to answer emails. Very poor....”
9th Feb 2023
reviewed by 'Wendy'
“I have been letting my property through Hunters for several years now. Chole has been fantastic communicating with myself and ......”
2nd Nov 2022
reviewed by 'Angela'
“Hunters have been brilliant. Efficient service and always in hand to answer my queries. Chloe and Holly have been so ......”
4th Jan 2021
reviewed by 'Bryony'
“Really disappointed by the general attitude and quality of this estate agents. Lazy emailing and lack of communication, which was ......”
17th Dec 2020
reviewed by 'Stephen'
“Excellent service from start to finish,Josh Owens from Hunters (mount pleasant) kept me updated every step of the way ......”
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 16:45
  • Saturday: Closed
  • Sunday: Closed
Address

Hunters Estate Agents
107 Mount Pleasant
Liverpool
Lanarkshire
L3 5TB
01513823906

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £64,000 £125,000
Lettings 67% 73% £500 £950
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 4 2 0 4 0 1 0 0 4
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Overall disgraceful service. Chloe was excep......”

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Feb 29,2024
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By: 'Sharon'
Feb 29,2024
1 people found
this helpful
Overall disgraceful service. Chloe was exceptional to deal with over the years (5 stars to Chloe) - she'd be much better in a more professional letting office to reflect her excellent mannerisms when dealing with landlords. Tracey was a nightmare to deal with. Very bad manners, ...
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“Poor communication. They do not bother to ans......”

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Oct 06,2023
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By: 'Rich'
Oct 06,2023
0 people found
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Poor communication. They do not bother to answer emails. Very poor....
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“Letting my property...”

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Feb 09,2023
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Chloe
By: 'Wendy'
Feb 09,2023
0 people found
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I have been letting my property through Hunters for several years now. Chole has been fantastic communicating with myself and my tenants sorting out issues etc. Very happy with all the service I have received so far with Hunters....
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“Hunters have been brilliant. Efficient servi......”

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Nov 02,2022
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Chloe
By: 'Angela'
Nov 02,2022
0 people found
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Hunters have been brilliant. Efficient service and always in hand to answer my queries. Chloe and Holly have been so helpful....
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“Really disappointed by the general attitude a......”

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Jan 04,2021
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By: 'Bryony'
Jan 04,2021
0 people found
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Really disappointed by the general attitude and quality of this estate agents. Lazy emailing and lack of communication, which was completely disregarded when we tried to resolve this. I really don't recommend....
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“Excellent service from start to finish,Josh O......”

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Dec 17,2020
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Josh
By: 'Stephen'
Dec 17,2020
0 people found
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Excellent service from start to finish,Josh Owens from Hunters (mount pleasant) kept me updated every step of the way to completion. Very professional at all times, and on this basis give every recommendation....
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“Disgusting unprofessional stay clear...”

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Nov 28,2020
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Tracey
By: 'Anna'
Nov 28,2020
0 people found
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Appalling letting and estate agents, stay well clear. Gave out 2 sets of keys to builders when property was being refurbished , builder locked themselves out , all the keys on the one key chain which hunters had given out resulting in locks being changed. Came from London ...
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“Hunters are beyond a joke. No two ways about ......”

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May 28,2020
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By: 'Daniel'
May 28,2020
1 people found
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Hunters are beyond a joke. No two ways about it. Got contract signed, they allowed tenant to reneg for COVID, but guess what, they didn't have the courtesy to let me know they had done that, and I found out weeks later at start date. ...
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“No words can describe the service I got from ......”

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Jan 27,2020
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Leah
By: 'Barbara'
Jan 27,2020
0 people found
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No words can describe the service I got from Leah Connor who sold my flat, it was the best I've ever received from any estate agents!! The sale was a long drawn out process, 6.5 months, but no fault of Leah's. Whenever i needed questions and ...
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“The small and friendly team at Hunters Liverp......”

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Aug 02,2019
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By: 'Catherine'
Aug 02,2019
0 people found
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The small and friendly team at Hunters Liverpool did a brilliant job of providing straightforward support and guidance when I purchased my dream home through their office. They were professional, prompt and reassuring in all their communications throughout the process. I can thoroughly recommend them. ...
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“Good efficient service...”

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Mar 27,2019
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leah
By: 'W'
Mar 27,2019
0 people found
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I recently let out a house and it was taken up after about two days. I think it was on the website for one day before they had to take it down. So very happy with the efficient service at Hunters that they found someone ...
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Comment on agent fees
I suppose it is reasonable in line with other estate agents.
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“Unethical company....”

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Mar 21,2019
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By: 'David.'
Mar 21,2019
0 people found
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First time I had called regarding the proprietary it was 575/month. The day after the priced increased to 600/month. Very disgraceful....
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“Attention to Detail...”

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Mar 04,2019
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Gemma
By: 'Stuart'
Mar 04,2019
0 people found
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Great communication and speedy resolution of all matters. A pleasure to do business with. All team members help above and beyond....
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“Help with Landlord issue...”

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Nov 20,2018
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By: 'Victoria'
Nov 20,2018
0 people found
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This review is actually for Melissa. Very friendly and helpful. I was extremely anxious about getting my deposit back from DPS after the death of my landlord and property going into receivership but Melissa talked me through what to do with patience. Excellent team all ...
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Comment on agent fees
Good
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“Excellent Service...”

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May 22,2018
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Abi
By: 'Ken'
May 22,2018
0 people found
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We rented for two years and Hunters have provided an excellent level of service. Always quick to respond to email or telephone Enquiry and resolve any issues . Highly Recommended...
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Comment on agent fees
Good fees
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“Great attention to detail and speed in processing my tenants ......”

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Dec 05,2017
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By: 'StuWin'
Dec 05,2017
1 people found
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Great attention to detail and speed in processing my tenants and my (as landlord) requirements. Highly recommended (no more words needed)...
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Comment on agent fees
Reasonable fees, especially considering their speed and personal attention
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“Be extremely wary of this lettings agent. There are (have ......”

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Mar 10,2017
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By: 'Albert'
Mar 10,2017
3 people found
this helpful
Be extremely wary of this lettings agent. There are (have been) some very helpful staff members, however, there is very high turnover and important information and emails often do not get passed on. When issues arise, management staff will not take responsibility, avoid making contact, ...
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By: Hunters
Mar 17, 2017
View all comments (1)
Thank you for your feedback, however, the tenants experienced various problems with your property which you found very frustrating and very difficult to appreciate and you struggled with being a responsible landlord. You also found in difficult to interrupt policies and procedures despite our continued support to help you understand. In addition, we have received numerous communications from you thanking us for all our help and support. I appreciate that you were unhappy with additional fees ...

“I can't praise the service I received from the Hunters ......”

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Nov 18,2016
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By: 'Mr'
Nov 18,2016
0 people found
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I can't praise the service I received from the Hunters team enough. Their professional but personal approach was so refreshing. I will certainly do business with them again...
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Comment on agent fees
Very competitive. Not the cheapest but certainly value for money
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“I have only great things to say about Hunters Liverpool. ......”

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Nov 17,2016
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By: 'Ms'
Nov 17,2016
0 people found
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I have only great things to say about Hunters Liverpool. Whilst a small office the service they provide both me and my family was nothing short of amazing. I would certainly use them again. Thanks you Hunters!...
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Comment on agent fees
Not the cheapest and certainly not the most expensive. However I certainly got 5 star treatment
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“Not at all impressed by this estate agent....reminded me ......”

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Jul 18,2015
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By: 'Me'
Jul 18,2015
3 people found
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Not at all impressed by this estate agent....reminded me of 80s anything is possible gazzumping approach. Slimy out to get best pay package with no thought for buyer....
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What agent could do to change your mind?
Appoint honest people. the whole process felt uncomfortable from the start. But we were reassured that everything was above board. it took 2 different solicitors firms to point out that we were in a contract race even though denied by estate agent. hunters you need to train your staff properly
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Hunters Estate Agents, Liverpool L3 5TB



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