Deal, CT14
4.4/5, 14 reviews
86% recommended
0% sales valuation accuracy
0% sales fee satisfaction

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“Bought a property though Wards of deal after a bad ......”

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Apr 16,2013
Minithumbdown
By: 'ANDREW'
Apr 16,2013
2 people found
this helpful
Bought a property though Wards of deal after a bad experience with the Dover branch . From the outset poor communication. I sensed that after 4 weeks with no news that there was a problem with our purchase ( The owners of the property I was purchasing were also very unhappy with wards of deal). Paid for survey then had several Emails ignored and I lost count of the amount of times I hear " I'll call you back ! And 90 percent of the time this would not happen.A really horrible experience and I will never use wards again for buying or selling even If they gave me a 50 percent of voucher.I was also advised by a member of staff to offer 150k when the property owner had already told me that she needed 160k. I understand Ward and partners use a hard sell approach but i feel that out an out fabrication of the truth is unfair to both the buyer and seller.Well done wards another happy customer.
What agent could do to change your mind?
Communication Honesty Fairness
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Latest Reviews

View all Reviews 14
11th Nov 2016
reviewed by 'Jacko'
“I was initially pleased that Ward and partners were the sol agent for the property that we wanted to purchase. ......”
2nd Dec 2013
reviewed by 'ljrb'
“We moved to Deal last week after a particularly stressful few weeks in which we had had to do most ......”
22nd Nov 2013
reviewed by 'June'
“Matt has been exceptionally helpful throughout the process. Unfortunately the first chalet we were hoping to purchase fell through as ......”
12th Nov 2013
reviewed by 'Sally'
“I registered electronically but Ward followed this up promptly with a phone call when Hayley established what type of property ......”
2nd Sep 2013
reviewed by 'Jean'
“While undertaking a fairly lengthy search for the right property in Deal, Matthew was unfailingly helpful and accommodating in arranging ......”
24th Apr 2013
reviewed by 'Sarah'
“I was particularly pleased with Demi Crick. She co-ordinated the sale with friendly professionalism and negotiated well between myself and ......”
Opening Hours
  • Monday: 08:30 - 18:00
  • Tuesday: 08:30 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:30 - 18:00
  • Friday: 08:30 - 18:00
  • Saturday: 08:30 - 17:00
  • Sunday: Closed
Address

Wards
18A High Street
Deal
Kent
CT14 7AE
S 01304 361420 | L 01304 449430

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 0% £205,000 £205,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 2 0 8 2 2 0
Areas covered
Services offered
  • Sales
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  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“I was initially pleased that Ward and partners were the ......”

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Nov 11,2016
Minithumbdown
By: 'Jacko'
Nov 11,2016
7 people found
this helpful
I was initially pleased that Ward and partners were the sol agent for the property that we wanted to purchase. So we met up with the financial advisor initially he seemed ok a bit scatty but reason to worry. I was keen to get things ...
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“We moved to Deal last week after a particularly stressful ......”

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Dec 02,2013
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Matthew
By: 'ljrb'
Dec 02,2013
0 people found
this helpful
We moved to Deal last week after a particularly stressful few weeks in which we had had to do most of the work in progressing the whole moving progress. Both our selling agent and our solicitor only ever reacted when we phoned, emailed or presented ...
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“Matt has been exceptionally helpful throughout the process. Unfortunately the ......”

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Nov 22,2013
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Matthew
By: 'June'
Nov 22,2013
0 people found
this helpful
Matt has been exceptionally helpful throughout the process. Unfortunately the first chalet we were hoping to purchase fell through as the vendor pulled out three days before the exchange took place. However Matt very quickly arranged for us to view some others which were for ...
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“I registered electronically but Ward followed this up promptly with ......”

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Nov 12,2013
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Hayley
By: 'Sally'
Nov 12,2013
0 people found
this helpful
I registered electronically but Ward followed this up promptly with a phone call when Hayley established what type of property I was looking for rather than just using a tickbox. They were proactive- I received regular calls as well as emails. Hayley and Danny were ...
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“While undertaking a fairly lengthy search for the right property ......”

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Sep 02,2013
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Matthew
By: 'Jean'
Sep 02,2013
1 people found
this helpful
While undertaking a fairly lengthy search for the right property in Deal, Matthew was unfailingly helpful and accommodating in arranging viewings etc. He was very likeable, friendly, honest and professional in his approach - demonstrated by such actions as always phoning when he said he ...
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“I was particularly pleased with Demi Crick. She co-ordinated the ......”

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Apr 24,2013
Minithumbup
By: 'Sarah'
Apr 24,2013
0 people found
this helpful
I was particularly pleased with Demi Crick. She co-ordinated the sale with friendly professionalism and negotiated well between myself and the vendor, during a difficult time (me awaiting Grant of Probate and bad survey/damp report - the vendor living overseas). Demi didn't fail to ...
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“Bought a property though Wards of deal after a bad ......”

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Apr 16,2013
Minithumbdown
By: 'ANDREW'
Apr 16,2013
2 people found
this helpful
Bought a property though Wards of deal after a bad experience with the Dover branch . From the outset poor communication. I sensed that after 4 weeks with no news that there was a problem with our purchase ( The owners of the property I was purchasing were ...
read full review
What agent could do to change your mind?
Communication Honesty Fairness
Attached Filesnbsp;
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“Matthew was very enthusiastic and informative. He was eager to ......”

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Feb 22,2013
Minithumbup
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Matthew
By: 'Chris'
Feb 22,2013
0 people found
this helpful
Matthew was very enthusiastic and informative. He was eager to help with our queries and met with us at the appointed time. Nothing was too much trouble and answered our questions in a professional manner. Keeping us up to date by text and phone....
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By: Jason
Apr 04, 2013
View all comments (1)
Thank you for these great comments, we look forward to helping you again soon. Jason Bunning, Group Partner ...

“I saw a house for sale through Ward and Partners ......”

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Jan 15,2013
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Aimee
By: 'Jane'
Jan 15,2013
0 people found
this helpful
I saw a house for sale through Ward and Partners in Deal in November 2012 and now own it (January 2013). Aimee showed me around the property and was very helpful and supportive throughout the whole purchasing process. Nothing was ever too much trouble and I was ...
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“Aimee was fantastic throughout and is still working with us ......”

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Nov 11,2012
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Aimee
By: 'Mary'
Nov 11,2012
2 people found
this helpful
Aimee was fantastic throughout and is still working with us to help support us as a couple to get through the stress and strains of moving. Aimee has been available to us when we are concerned or anxious and listens to our needs without judging. ...
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“It took a long time to eventually effect a satisfactory ......”

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Oct 01,2012
Minithumbup
By: 'R'
Oct 01,2012
19 people found
this helpful
It took a long time to eventually effect a satisfactory sale in a very difficult marketing time. Wards never lost their enthusiasm and were continually thinking up fresh marketing methods. The staff were friendly and helpful and carried out all viewings on our behalf. The ...
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“They seem to very quickly establish an accurate assessment of ......”

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Aug 31,2012
Minithumbup
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Matthew
By: 'T'
Aug 31,2012
16 people found
this helpful
They seem to very quickly establish an accurate assessment of what sort of property we had in mind and were able to make the most use of our time in Deal. You get the feeling that they really know and are interested in the properties ...
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“Professional,efficient and always available when further information was required. ......”

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Aug 31,2012
Minithumbup
By: 'Chris'
Aug 31,2012
16 people found
this helpful
Professional,efficient and always available when further information was required. A friendly service and always, as indicated, thoroughly professional.No hesitation in recommending this office to anyone. Therefore highest marks possible for Aimee....
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“I have been searching to purchase a house in Deal ......”

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Aug 24,2012
Minithumbup
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Aimee
By: 'Susie'
Aug 24,2012
0 people found
this helpful
I have been searching to purchase a house in Deal and used the Deal office of Ward. Although I eventually brought another house through a different Agent, the Deal office were extremely helpful, both with prospective properties, telephone appointments and actually showing me around potential ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Wards, Deal CT14 7AE



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