Hayes, UB3
5/5, 26 reviews
96% recommended
60% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Henry Wiltshire London Estate Agents & Letting Agents

“Thank you Jason, Sam and all the team at HW...”

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Feb 15,2024
Minithumbup
Samuel
By: 'Richard'
Feb 15,2024
0 people found
this helpful
Jason, Sam and all the team at HW have been extremely helpful and have managed my move into rented accommodation with professionalism and friendliness. This is the first time I have rented and they have always been at the end of the phone or email to answer my questions.

Such is the service from this team, if I need to rent or to rent out in the future I will look at properties managed by HW with bias.

Also a shout out to Edita from the property management team who has also been excellent.

Richard Hudson
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Opening Hours
Address

Henry Wiltshire
Unit 3, Highpoint Village
Hayes
Middlesex
UB3 4BQ
020 3696 5626

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 60% 100% £0 £0
Lettings 100% 99% £950 £2,650
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
9 0 16 1 0 0 0 0 0 0
Areas covered
  • UB3
  • UB4
  • UB8
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
ARLA DPS My deposits scheme
Latest Properties

No Properties

“Jason Branch Manager is very professional, ki......”

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Jun 10,2024
Minithumbup
Jason
By: 'Dilawar Anwarzai'
Jun 10,2024
0 people found
this helpful
Jason Branch Manager is very professional, kind and polite personality, I have ever met in my life. He is very friendly and supportive. I will Highly recommend the agency because of the branch manager Mr. Jason's professionalism....
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“I looked at quite a few Real Estate agents to......”

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May 09,2024
Minithumbup
Jason
By: 'Leyla'
May 09,2024
0 people found
this helpful
I looked at quite a few Real Estate agents to fully manage my property but HW stood out the most - by far. They were the only agency that perfectly aligned with my personal values: - Professionalism - Communication - Experience - Reliability - Integrity ...
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“I found my experience dealing with Jason to b......”

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Mar 15,2024
Minithumbup
Jason
By: 'Rakesh'
Mar 15,2024
0 people found
this helpful
I found my experience dealing with Jason to be top tier which stands out compared to other agents in the local area, he helped me to find a place in record time when we lost out on a previous property. I highly recommend dealing with ...
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“The best real estate team of that time...”

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Feb 15,2024
Minithumbup
Jason
By: 'HA'
Feb 15,2024
0 people found
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The team henry wiltshire does the work very patiently and with precision and exact timing, and the house was delivered to me cleanly and on time. Thank you for your strong and good team....
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Attachments

Review file
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“Thank you Jason, Sam and all the team at HW...”

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Feb 15,2024
Minithumbup
Samuel
By: 'Richard'
Feb 15,2024
0 people found
this helpful
Jason, Sam and all the team at HW have been extremely helpful and have managed my move into rented accommodation with professionalism and friendliness. This is the first time I have rented and they have always been at the end of the phone or email ...
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“I highly recommend Henry Wiltshire for anyone in search of an apartment...”

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Jan 26,2024
Minithumbup
Jason
By: 'Maryia U.'
Jan 26,2024
0 people found
this helpful
I recently had the pleasure of finding an apartment with the assistance of Henry Wiltshire, and I must say, the experience was outstanding. The agent handling my case, Jason, was incredibly attentive and supportive throughout the entire process. From the initial viewing to explaining the ...
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“I have an insightful and informative conversa......”

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Jul 24,2023
Minithumbup
Jason
By: 'Folwell'
Jul 24,2023
1 people found
this helpful
I have an insightful and informative conversation with Jason Miller about the process of potentially selling our buy-to- let company property. He is very knowledgeable-able to provide the vital information which is very helpful. Thank You....
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“Great experience with Jason Miller (Branch Ma......”

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Jul 19,2023
Minithumbup
Jason
By: 'Sharma'
Jul 19,2023
0 people found
this helpful
Great experience with Jason Miller (Branch Manager) would throughly recommend, good initial meeting when establishing valuation, followed by up to date info on viewings, especially polite always available and willing to help at all times....
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“Jason, Hayes Branch manager...”

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Jul 10,2023
Minithumbup
Jason
By: 'Dilawar Anwarzai'
Jul 10,2023
0 people found
this helpful
I have the pleasure of working with Mr. Jason Miller, Hayes Branch Manager, as my real estate agent, and I am extremely satisfied with their services. Jason is knowledgeable, responsive, and dedicated throughout the entire process. He understood my needs and preferences, and his attention ...
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“Working with Henry Wiltshire and Jason...”

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Jul 10,2023
Minithumbdown
Jason
By: 'Raymond Wodi'
Jul 10,2023
0 people found
this helpful
Going into the process of getting an apartment I wasn't very optimistic because past experience were awful and didn't fill me up with hope but after the viewing with Jason I was surprised as he was friendly while still maintaining professionalism, he answered all my ...
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“Kelly is great in communications between my t......”

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Sep 08,2022
Minithumbup
sara
By: 'L Lu'
Sep 08,2022
0 people found
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Kelly is great in communications between my tenants and myself, especially during the rental renewal process. I find the full management services are helpful....
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“great service always , never let people down ......”

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Aug 25,2022
Minithumbup
sara
By: 'Mutaz kusara'
Aug 25,2022
0 people found
this helpful
great service always , never let people down and always do hard job to find the suitable home . really recommended !...
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“Sara is a very helpful agent. Knows what she’......”

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Aug 02,2022
Minithumbup
sara
By: 'Nadhia Islam'
Aug 02,2022
0 people found
this helpful
Sara is a very helpful agent. Knows what she’s doing and has very good knowledge about the local area! Helped me find a suitable property for my mum and the experience was excellent! Can’t recommend enough :)...
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“Best experience I've had with a lettings agen......”

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Jul 25,2022
Minithumbup
sara
By: 'Ajeet Khela'
Jul 25,2022
0 people found
this helpful
Best experience I've had with a lettings agent. Sara from Hayes office was fantastic! She was very knowledgeable and helpful...
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“Outstanding and lovely team in Hayes!...”

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Jun 20,2022
Minithumbup
sara
By: 'Karen'
Jun 20,2022
0 people found
this helpful
Outstanding and lovely team in Hayes! Was a pleasure to have them as our estate agent for 4 years! Sara and kelly are amazing! Would recommend...
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“Excellent service. Always here to help when r......”

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Feb 16,2022
Minithumbup
By: 'Madouce'
Feb 16,2022
0 people found
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Excellent service. Always here to help when required and very friendly. Overall satisfied with everything. Thank you for looking after your tenants....
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“Rental property assessment...”

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Feb 15,2022
Minithumbup
Kelly
By: 'Ray'
Feb 15,2022
0 people found
this helpful
Henry Wiltshire currently manage a rental property for me. They provide an excellent and proactive service. My agent Kelly always liaises with my tenants on any issues and arranges for any maintenance work to be completed in a prompt manner. Rates are reasonable. They also ...
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“Sara is by far the best estate agent I have e......”

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Oct 14,2021
Minithumbup
sara
By: 'Celio Goulart'
Oct 14,2021
0 people found
this helpful
Sara is by far the best estate agent I have ever dealt with, She is always there to assist me whenever I need. High customer services orientation and fast response are just a few remarks on her performance. I am really happy with Sara's assistance, ...
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“Very professional and good people!I really e......”

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Mar 31,2021
Minithumbup
By: 'Cam'
Mar 31,2021
0 people found
this helpful
Very professional and good people! I really enjoyed dealing with Hayes branch from the day 1: staff was very kind, operative and really helpful!...
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“Moved into a 1 bedroom apartment with my fian......”

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Nov 11,2019
Minithumbup
sara
By: 'Gabriella'
Nov 11,2019
0 people found
this helpful
Moved into a 1 bedroom apartment with my fiance, within easy reach of Hayes and Harlington station. Thanks Sara and Irina for your helps. Very efficient, helpful and kind. Sara Hoxha (Property Consultant) helped us find an apartment to rent which suited our requirements and in ...
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“Reasonable management fee...”

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Oct 30,2018
Minithumbup
By: 'Lisa'
Oct 30,2018
0 people found
this helpful
They are persuasive with good communication and professional.Reasonable management fees agreed which is very competitive in the market. Find the tenant very quickly....
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“Excellent Customer service...”

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Oct 29,2018
Minithumbup
By: 'Ram'
Oct 29,2018
0 people found
this helpful
Thomas found me a tenant very rapidly, he updated me of his search basically everyday. He took care of everything and found me a very good tenant....
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Comment on agent fees
Reasonable and acceptable.
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“Satisfactory Services...”

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Oct 24,2018
Minithumbup
By: 'A'
Oct 24,2018
1 people found
this helpful
They handle things quickly and are very professional. On top of that, they ain't expensive, but they provided satisfactory services....
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“tenancy...”

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Oct 23,2018
Minithumbup
By: 'MANNAN'
Oct 23,2018
1 people found
this helpful
Thomas Knapp What a gem of a person, very co-operative, supportive and very hard working. Really appreciate the work he does and very professionally handed all the requirements we had. 5 stars for all his efforts...
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“Service Review...”

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Sep 25,2018
Minithumbup
By: 'Elisa'
Sep 25,2018
1 people found
this helpful
“Switching home can be an extremely frustrating experience, even more if you are a self-employed freelancer like myself. Ralphael has proven to be an expert within his field of property consulting and has made the entire process - from showing me around various available properties ...
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Comment on agent fees
Good
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No image available Malaika

Tenant Fees

Overall Fees
£48 (inc. VAT), On Completion

Reference Fees

Last updated on 14/11/2018, 3:31 PM by Kelly Gallagher Director

Overall Fees
£150 (inc. VAT), On Completion

Tenancy Arrangement Fee

Last updated on 14/11/2018, 3:32 PM by Kelly Gallagher Director

Overall Fees
£180 (inc. VAT), On Completion

Tenancy Agreement Fee

Last updated on 14/11/2018, 3:32 PM by Kelly Gallagher Director

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).

What will happen next?

We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.

We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.

If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.

We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:

The Property Ombudsman Ltd
Milford House 43-45
Milford Street
Salisbury
Wiltshire SP1 2BP
01722 333 306
www.tpos.co.uk

Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 4:21 PM 07/11/2018 by allAgents

Awards won by Henry Wiltshire, Hayes UB3 4BQ



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Henry Wiltshire

Branch - Hayes, UB3