0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction
Feb 02,2024
Feb 02,2024
1
people found
this helpful
this helpful
I instructed H&W to sell my property. After they had started, I discovered that they did not use Rightmove to advertise properties (despite emails from the Sales team containing the Rightmove logo). After nearly 3 days of debating this and chasing them, they finally used another estate agents to list my property, causing confusion to buyers.
I was unhappy with how they were marketing it and requested to cancel my contract with them. In response they effectively told me that I was wrong and lied to me about how it had been marketed. I again, requested it be cancelled and I received the most rude, obnoxious email from Christina which effectively told me that I had no idea what I was talking about, just to let them get on with it, told me I had no honour and even brought my current employment into it! I'm so upset with the disgusting email that I had that I have now completely blocked their numbers and emails.
I was unhappy with how they were marketing it and requested to cancel my contract with them. In response they effectively told me that I was wrong and lied to me about how it had been marketed. I again, requested it be cancelled and I received the most rude, obnoxious email from Christina which effectively told me that I had no idea what I was talking about, just to let them get on with it, told me I had no honour and even brought my current employment into it! I'm so upset with the disgusting email that I had that I have now completely blocked their numbers and emails.
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Latest Reviews
2nd Feb 2024
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reviewed by 'Christiana'
16th Mar 2013
reviewed by 'Hythe'
Opening Hours
Address
Hythe & Waterside Lettings
Hotspur House Prospect Place
Hythe
Hampshire
SO45 6AU
023 8084 5096
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 99% | £600 | £600 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 1 | 0 | 1 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Feb 02,2024
Feb 02,2024
1
people found
this helpful
this helpful
I instructed H&W to sell my property. After they had started, I discovered that they did not use Rightmove to advertise properties (despite emails from the Sales team containing the Rightmove logo). After nearly 3 days of debating this and chasing them, they finally used ...
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Nov 07,2023
Nov 07,2023
0
people found
this helpful
this helpful
Excellent service from a very professional team, nothing too much trouble, great communication all the way through. Highly recommend 😊...
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Mar 16,2013
Mar 16,2013
6
people found
this helpful
this helpful
This agency are the worst I have ever dealt with, left us without heating or hot water for over 4 months, then blamed our Landlady saying they couldn't contact her!! We spoke directly to the landlady and she knew nothing of the issues. They come to ...
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What agent could do to change your mind?
If the agency had morals, and actually looked after their clientele we wouldn't be in this situation, as soon as we complained they have evicted us!!!!!Attached Filesnbsp;
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Lynne
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
