94% sales valuation accuracy
99% sales fee satisfaction
93% lettings valuation accuracy
95% lettings fee satisfaction
Jan 31,2024
Jan 31,2024
0
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I really don't know where to start with my frustration at Drivers and Norris and in particular Michael Porter who has actually raised the bar on the level of incompetence that was possible.
Drivers were allegedly 'Managing' our block, but when Michael took over, the service they were providing became practically non existent.
He would never respond to emails or phonecalls, and on the odd occassion when I managed to reach him, it was as if he had total amnesia on the issues that were outstanding and we had previously discussed on numerous occassions.
We really needed Drivers to help us in a critical time where urgent repairs needed to be carried out on the property and were having dangerous affects on the building, but we could still not get a Section 20 sent out (after 18 months of trying) and even basic maintenance prooved too much for them.
Managing agents are really bad, but Drivers have to be in the top 1% for completely negligent behaviour. I even wrote to the CEO to try and sort the situation out, but received no response.
Once they have taken your money, they simply do not care about your property.
I think it's a case that they have taken on too many properties and don't have enough staff, and also the fact that the staff that they have eg Michael Porter are completely and utterly incompetent.
Really, really guys, you are an embarrasment. If I was that incompetent I would be ashamed to leave my own building!!!
Another thing to note... if you employ them as your Managing Agents and try to transfer away to another company, then please factor in a minimum of 6 months for them to be able to forward things such as account information to the new agents!!!
Save yourself the trouble and avoid these COWBOYS
Drivers were allegedly 'Managing' our block, but when Michael took over, the service they were providing became practically non existent.
He would never respond to emails or phonecalls, and on the odd occassion when I managed to reach him, it was as if he had total amnesia on the issues that were outstanding and we had previously discussed on numerous occassions.
We really needed Drivers to help us in a critical time where urgent repairs needed to be carried out on the property and were having dangerous affects on the building, but we could still not get a Section 20 sent out (after 18 months of trying) and even basic maintenance prooved too much for them.
Managing agents are really bad, but Drivers have to be in the top 1% for completely negligent behaviour. I even wrote to the CEO to try and sort the situation out, but received no response.
Once they have taken your money, they simply do not care about your property.
I think it's a case that they have taken on too many properties and don't have enough staff, and also the fact that the staff that they have eg Michael Porter are completely and utterly incompetent.
Really, really guys, you are an embarrasment. If I was that incompetent I would be ashamed to leave my own building!!!
Another thing to note... if you employ them as your Managing Agents and try to transfer away to another company, then please factor in a minimum of 6 months for them to be able to forward things such as account information to the new agents!!!
Save yourself the trouble and avoid these COWBOYS
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Latest Reviews
31st Jan 2024
reviewed by 'Martin'
10th Oct 2022
reviewed by 'Chloe'
7th Feb 2022
reviewed by 'Larisa'
23rd Nov 2021
reviewed by 'Tram'
15th Nov 2021
reviewed by 'ATTILA'
Opening Hours
Address
Drivers & Norris
407-409 Holloway Road
Holloway,London
Greater London
N7 6HP
02076075001
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 94% | 99% | £104,000 | £20,800,000 |
| Lettings | 93% | 95% | £345 | £4,200 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 49 | 4 | 201 | 8 | 49 | 0 | 41 | 0 | 14 | 4 |
Areas covered
- N7
- Archway
- N1
- Tufnell Park
- N19
- N8
- Holborn
- N4
- Finsbury Park
- NW1
- N5
- Camden
- N6
- Islington
- NW5
- Seven Sisters
- Highbury
- Holloway
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jan 31,2024
Jan 31,2024
0
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I really don't know where to start with my frustration at Drivers and Norris and in particular Michael Porter who has actually raised the bar on the level of incompetence that was possible.
Drivers were allegedly 'Managing' our block, but when Michael took over, the ...
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Oct 10,2022
Oct 10,2022
1
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Absolutely Terrible Estate Agents
I'm the last person to become a keyboard warrior and write reviews as I have better things to do with my time. HOWEVER, I greatly feel the need to express how awful Drivers and Norris was with the handling of our ...
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Mar 17,2022
Mar 17,2022
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Sarah was incredibly communicative, kind and really helpful throughout the process of searching for and viewing the property. I would highly recommend her. Thank you!...
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Feb 07,2022
Feb 07,2022
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Great communication skills and always been available for all the extra informations that I needed. Made the whole process much easier.
Thanks...
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Nov 23,2021
Nov 23,2021
3
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We had a commercial view today. * was the person work on phone with us but we met ** on the view appointment. He is most impolite guy ever we have seen in 15 years doing business.
Poor the landlord, now we know why the listing stay there ...
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Nov 15,2021
Nov 15,2021
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Sarah was a great help in finding my ideal flat. She completely understand what I was looking for and was eager to help. Very flexible and polite. 5 strars for sure....
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Sep 16,2021
Sep 16,2021
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Sarah Twiner has been really helpful throughout my nearly 3 years tenancy agreement. Thank you Sarah! She’s helped with any issues along the way and has been particularly helpful with supporting me to co-ordinate the move in of someone else to take my places in ...
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Sep 15,2021
Sep 15,2021
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A hard worker and kindly honest when we asked for his opinion, John helped me and my flatmate immensely when we were in desperate need of a flat in the rush before uni.
John miraculously found us a lovely two bed in an ideal location ...
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Sep 13,2021
Sep 13,2021
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Sarah went above and beyond for me! Honestly I can't rate her enough - I'm over the moon with the apartment she found me. Absolute star....
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Sep 10,2021
Sep 10,2021
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Sarah has been wonderful in helping us find our perfect flat in London! She provided us with ample information and really gave us confidence that we had chosen the right place. Throughout the journey she has been calling/ emailing to update us on the process. ...
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Sep 10,2021
Sep 10,2021
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Sarah was very helpful for me in securing my new flat. She was very responsive when I had any questions and was generally very helpful....
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Sep 09,2021
Sep 09,2021
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Sarah has been amazing, helping us secure the property quickly, and has made sure our transition has been seamless. Thanks!...
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Sep 07,2021
Sep 07,2021
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John helped us a lot at making sure we get the flat we liked as quick as possible! We managed to organise an online viewing of the property within 15 min and he even managed to record a video of the flat for us, although it ...
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Sep 01,2021
Sep 01,2021
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Jason sold our 3 bed flat, completing the sale before the Stamp Duty holiday ended, despite numerous hurdles we encountered. Jason was a pleasure to work with and a great support throughout the entire process....
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Comment on agent fees
Very competitive fees.
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Aug 27,2021
Aug 27,2021
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Jason has been an invaluable asset during this challenging process. His experience, knowledge and advice allowed us to make informed decisions that assisted with our purchase. We are grateful to him for being so patient and supportive during a very stressful time, his calm professionalism ...
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Aug 27,2021
Aug 27,2021
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Fantastic bunch @Drivers&Norris
Simon and Jason sold my mothers house that she lived in for over 40 years and done a fantastic job steering the ship all the way through. The buyers were a little testing at times though we cannot fault their willingness, but ...
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Aug 26,2021
Aug 26,2021
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We chose Drivers & Norris after speaking to a few local agents, in the end it was Drivers local experience and prescience in N7 that won us over. It's safe to say we were not disappointed and Simon and the team were fantastic, after a run ...
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Aug 26,2021
Aug 26,2021
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Good customer service and had very friendly approach during and after the viewing. Very professional and ensures clarity in communications...
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Aug 26,2021
Aug 26,2021
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I was so pleased i chose to go ahead with Drivers and Norris, this was a complex investment sale of 4 shops and 4 flats all of which had their quirks. The agents enthusiasm for the transaction never wavered and he was very helpful....
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Aug 25,2021
Aug 25,2021
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I have purchased a number of properties through Martin Jackson at Drivers and Norris Holloway Rd. He has always been extremely helpful, knowledgeable and very aware of the property market and what is suitable for our requirements.
He has made it very easy dealing with ...
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Aug 25,2021
Aug 25,2021
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Martin from Drivers and Norris was great to deal with, he was pushing to get the deal over the line and always had a smile on his face! Refreshing to deal with!...
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Aug 25,2021
Aug 25,2021
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Martin is a very courteous and knowledgeable agent. Thank you Martin, for your excellent service and all your advice and help....
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Aug 25,2021
Aug 25,2021
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Fantastic service, very friendly and knowledgeable! Martin will always find a solution for any problems that arise and is very prompt with dealing with any issues! Highly recommended....
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Aug 25,2021
Aug 25,2021
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This was a tricky sale due to the type and use of building. Kirill was very informative and made the process very simple, from valuation to completion. Sale made simple!...
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Aug 25,2021
Aug 25,2021
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Last month we sold flat on Hilldrop Crescent .Martin was excellent in coordinating with the sale. Through out the whole stage from start to finish I did not call my solicitor once as Martin was on top of matters....
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Jul 29,2021
Jul 29,2021
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Very helpful and efficient with providing us knowledge on the property and details of our contract. Would recommend to anyone moving to London...
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Jul 26,2021
Jul 26,2021
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John was quick and helpful. He offered us good arrangement and ge kept his words to deliver the housing plan....
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Jun 26,2021
Jun 26,2021
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We received an excellent service from both John and Lauren, who were helpful finding us new tenants and organising the contracts....
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Jun 23,2021
Jun 23,2021
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Sarah was very supportive and helped us secure the property we really wanted. Thank you very much for your assistance....
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Jun 17,2021
Jun 17,2021
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When I contacted Drivers & Norris for the first time, Sarah immediately understood what I was looking for in a new flat to rent. Her help has been definitely crucial and I totally recommend her as she is an outstanding professional....
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Last updated at 2:43 PM 21/08/2018 by allAgents
Best Letting Agent in N7 
