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Chequers Estate Agents (Basingstoke)
1 Winton Square
Basingstoke
Hampshire
RG21 8EN
01256 810018
Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 97% | £80,000 | £6,650,000 |
From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
---|---|---|---|---|---|---|---|---|---|
1 | 0 | 0 | 0 | 95 | 1 | 29 | 2 | 7 | 0 |
No Properties
Firstly, Happy New Year to you and your family and hope you had a good Christmas. With regards to your recent review both myself and team are absolutely devastated to read your review regarding the recent sale. As you will see we have been on the receiving end of many excellent reviews over the years, and we pride ourselves on our customer service and personal touch we offer to all that we deal with. I am sorry to learn you were unhappy with the service received as we did our upmost in a very difficult market indeed to keep the buyer and their chain (despite their various requests), especially allowing for the fact had we remarketed the figure achieved would have been drastically less than originally agreed due to the market dropping and we would have had to start the whole process again for you . With regards to timescales as you are aware we were very much in the hands of the conveyancing / probate service the latter of which we literally had no control over and took considerably longer than all expected. On a positive note, I am so pleased all was completed prior to Christmas as I fully appreciate it was a very sensitive sale to the whole family. I am obviously happy to call you to discuss the sale and comments further. Best wishes to you all for 2024 Steve ( Director and founder)