50% sales valuation accuracy
50% sales fee satisfaction
50% lettings valuation accuracy
33% lettings fee satisfaction
Dec 27,2023
Dec 27,2023
2
people found
this helpful
this helpful
My review is based on fact and my personal experience of using this company whilst looking to purchase a residential property in Kendal, Cumbria. I started the process of purchasing a property in October. There was a known issue, however, that issue wasn't clearly communicated and was far worse than originally communicated, resulting in having to back out of the purchase, 10 weeks in, with no sign of an exchange. Its important to note, I had sold my house and was living in a motorhome, in the middle of winter. I spent weeks chasing for answers and made it clear my living situation was not sustainable, long term. I also stipulated I wanted an exchange date before the end of the year. It was Friday 22nd, I found out an exchange date wasn't possible, as the issue discussed at the start of the process, was delayed even further, but that hadn't been communicated to me by Hackney and Leigh, I found out, by insisting with speaking to the vendor, which Hackney and Leigh were reluctant to allow, I now know why. All in all, a very poor experience, which I hope never to go through again, which is why I will avoid using this company in the future.
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Latest Reviews
4th Jan 2024
reviewed by 'The Botanical Kitchen'
27th Dec 2023
reviewed by 'debbie'
11th Jan 2019
reviewed by 'Diane'
24th May 2016
reviewed by 'A.S'
Opening Hours
Address
Hackney & Leigh
100 Strickland Gate
Kendal
Cumbria
LA9 4PU
01539 729711
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 50% | £650,000 | £650,000 |
| Lettings | 50% | 33% | £600 | £720 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jan 04,2024
Jan 04,2024
1
people found
this helpful
this helpful
My review is based on fact and my personal experience of using this company whilst looking to Rent a commercial unit for the purpose of running a cafe. Communications were very poor from the start and throughout the process of enquiring about the opportunity of ...
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Jan 11,2019
Jan 11,2019
0
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I just want to take this opportunity to thank you all for your support, patience and hard work on getting my tenants settled into the property and putting both property and mind at ease. You have been very efficient, understanding and professional in all you ...
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Comment on agent fees
Reasonable and Fair
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May 24,2016
May 24,2016
5
people found
this helpful
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Clearly I was very desperate trying to use Hackney and Leigh again to rent a property in Kendal and the surrounding areas. I make such a comment because in 2011/2012 when I registered with the estate agents I declared I was a single parent with one ...
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Comment on agent fees
Exploitative referencing fees
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Dec 27,2023
Dec 27,2023
2
people found
this helpful
this helpful
My review is based on fact and my personal experience of using this company whilst looking to purchase a residential property in Kendal, Cumbria. I started the process of purchasing a property in October. There was a known issue, however, that issue wasn't clearly communicated ...
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read full review
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Keira Evans
(70)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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