33% sales valuation accuracy
33% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Dec 11,2023
Dec 11,2023
0
people found
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If I could give this business a 0 I would. I would never recommend these to anyone. I was told there were people waiting to view my property no one stepped through my door. The communication skills are diabolical the only time they call is to keep reducing the price of my property or tell you a floor plan has to be paid for. To top it off I found out from someone my property has been taken off the market by then and no one from that business has contacted me to tell me so which I find absolutely disgusting. I have contacted the Trading Standards Team who are looking into this and are also disgusted by the level of service. KEEP AWAY !!!!!
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Latest Reviews
11th Dec 2023
reviewed by 'Tracey Powell'
25th Jul 2020
reviewed by 'Matt'
25th Aug 2016
reviewed by 'Sarah'
28th Jan 2015
reviewed by 'J'
Opening Hours
Address
Worton Kelly
130 Walsal Road
Stone Cross,West Bromwich
West Midlands
B71 3HN
0121 5885666
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 33% | 33% | £0 | £0 |
| Lettings | 0% | 0% | £700 | £700 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 1 | 3 |
Areas covered
- B70
- B71
- WS10
- DY4
- WS5
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
No Properties
Dec 11,2023
Dec 11,2023
0
people found
this helpful
this helpful
If I could give this business a 0 I would. I would never recommend these to anyone. I was told there were people waiting to view my property no one stepped through my door. The communication skills are diabolical the only time they call is to ...
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Jul 25,2020
Jul 25,2020
1
people found
this helpful
this helpful
I was thinking of using this agent but noticed that Thomas Francis Kelly is listed as PROHIBITED on the NATIONAL Estate Agency Register. An Agency therefore to avoid
You can find the register yourself if you search for - powys city council national estate agency ...
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May 12,2018
May 12,2018
2
people found
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this helpful
Overvalued to start with. Lack of communication. Not letting us know when people are interested. No communication between staff. They didn't check out potential customers if their mortgage offers where in place, so just sent customers to view, then when offer was put in, they ...
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Comment on agent fees
Bad
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Aug 25,2016
Aug 25,2016
2
people found
this helpful
this helpful
Dealing with someone called claire. What a waste of space that was... All i ever got was i will call you back and nothing. All i wanted was a viewing of an house she said id be first to look at when all this time ...
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Aug 26, 2016
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(2)
Alex worton, before all of this i would have recommended your estate agents as i have been a tenant of yours before which you may see from my file and everything was great. However the thing that aggrivates me is that when i first phoned i was told i would get a call back this was of the morning then no call back, it was me that had to phone your company 30 minutes before closing. I was then told i could only see it of weekends which i then replied that i was away on holiday so unfortunately I c ...
Jan 28,2015
Jan 28,2015
1
people found
this helpful
this helpful
I had been liaising with a young lady called Jess Ansell - she has been so polite, helpful and her knowledge belies her age. She is an absolute credit to your company - if only more staff in the customer service field were more like ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 5:49 PM 22/07/2014 by Alex Worton
