88% sales valuation accuracy
96% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Dec 01,2023
Dec 01,2023
0
people found
this helpful
this helpful
Our experience wasn't altogether good with WHBROWN, I won't share details because it involves our buyer, so should stay confidential. However, I must say that the first interactions were positive; they marketted our house beautifully, I thought their feedback when we had viewers was very honest and helpful, they would do any viewings we couldn't do and Debby and Chloe were exceptionally helpful, they even ensured that our cat was indoors following viewings which meant a lot to us. Debby is extremely hardworking; always working until late in the evening and is very dedicated to getting sales progressed.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
1st Mar 2024
reviewed by 'Rawanabutartur'
6th Dec 2023
reviewed by 'Juganaru'
2nd Nov 2023
reviewed by 'Carmen'
2nd Nov 2023
reviewed by 'Lisa Montagno'
12th Oct 2023
reviewed by 'SARAH'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 88% | 96% | £125,000 | £500,000 |
| Lettings | 100% | 99% | £950 | £1,800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 6 | 3 | 13 | 1 | 9 | 0 | 3 | 5 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Mar 01,2024
Mar 01,2024
0
people found
this helpful
this helpful
Sarah was very helpful , she helped us alot and managed to finish all the needed paperwork in surprisly very short time , we didn’t have to go through all the time consuming checks....
read full review
read full review
Was this helpful?
Yes
Yes
Dec 06,2023
Dec 06,2023
0
people found
this helpful
this helpful
Excelent experience
Big Thak You to Sarah for the excelent guidnace and assistance...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 01,2023
Dec 01,2023
0
people found
this helpful
this helpful
Our experience wasn't altogether good with WHBROWN, I won't share details because it involves our buyer, so should stay confidential. However, I must say that the first interactions were positive; they marketted our house beautifully, I thought their feedback when we had viewers was very ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 02,2023
Nov 02,2023
0
people found
this helpful
this helpful
Such an excellent experience with the staff from WH Brown. As a first time buyer, Debby was very helpful and always been there to answer my queries and keeping me updated with the buying process.
I would recommend their services and for sure I will ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 02,2023
Nov 02,2023
1
people found
this helpful
this helpful
Very high standard work, i am very happy to have chosen this excellent estate agent. For sure one of the best.
Debbie has done an amazing job in ensuring all went through in the best and quick way possible
This is second time I have ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 12,2023
Oct 12,2023
0
people found
this helpful
this helpful
Dear Sarah agent, We want to thank you for all the fantastic work you've done for us. Thank you for going the extra mile for us on every step of our rented property at Falcon Avenue! We could not have done this without you, and ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 26,2023
Jun 26,2023
0
people found
this helpful
this helpful
My experience with William h brown was great!All staff were friendly and kind and especially Jenna which always was very helpful!Thank you....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 05,2022
Oct 05,2022
0
people found
this helpful
this helpful
As first time buyers, Debby was very helpful and explained the housing process which was extremely important given we knew nothing about the housing market. Debby was kind and thoughtful and we're very appreciative of the help given.
I would definitely use William H Brown ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 29,2022
Jun 29,2022
0
people found
this helpful
this helpful
My experience with WH Brown was brilliant because of Rob,Sarah and Debbie who help me to buy a property in Chadwell St Mary. Very professional time and good to calming anxious people like me .A big thank you for all of you ❤...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 22,2022
Apr 22,2022
0
people found
this helpful
this helpful
I’m very happy with the customer service I’ve received so far. They have been fast and efficient throughout the process. Thank you...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 09,2021
Oct 09,2021
0
people found
this helpful
this helpful
Very professional estate agent! The lettings department is very helpful. Especially Iga , she has been very helpful in finding me a place to rent! Strongly recommend....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 30,2021
Sep 30,2021
0
people found
this helpful
this helpful
I would just like to say a massive thank you to Debby for all her support, dedication and hard work. She always went above and beyond often calling me out of hours to give me updates and reassurance, your one in a million,...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 15,2021
Sep 15,2021
0
people found
this helpful
this helpful
We would highly recommend William H Brown, Grays for any of your property needs. Debby, Paul and the team couldn't do enough for us when it came to selling our property. From the initial visit from Paul up to us handing our keys over to ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 20,2021
Aug 20,2021
4
people found
this helpful
this helpful
Terrible experience with William H Brown Gray's. From start to finish with Debbie who i found extremely rude and pushy over speaking to the mortgage and then onto Paul who is equally unprofessional and is not willing to give reasons for decisions ect or help ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 14,2021
Aug 14,2021
0
people found
this helpful
this helpful
Would highly recommend William H Brown to anyone who is looking to rent. Iga was absolutely amazing with our property and never gave up. She stuck with us and kept us up to date on every step of the way. If it wasn’t through ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 08,2021
Jul 08,2021
0
people found
this helpful
this helpful
Very professional in helping and great service to us clients who were trying to find the best service in efficiency and help....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 28,2021
Jun 28,2021
0
people found
this helpful
this helpful
Since speaking with Dan at William H Brown he has made me feel less stressed about finding a property as a first time buyer. He is super professional and always responds to my questions....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 15,2021
Jun 15,2021
0
people found
this helpful
this helpful
Rob Jones is a broker that I would recommend to anyone. Rob was easily available to assist and guide myself and partner through the whole process. Rob was there anytime needed and displayed throughout the process professionalism and a wealth of knowledge and experience . Rob ...
read full review
read full review
Was this helpful?
Yes
Yes
May 24,2021
May 24,2021
0
people found
this helpful
this helpful
Rob is the best mortgage Advicer I have ever met. He is very calm and very professional at what he does. Very good at calming anxious customers like myself. If Even if they did have 10 stars ⭐️ I will have him all that. Because you deserve ...
read full review
read full review
Was this helpful?
Yes
Yes
May 19,2021
May 19,2021
0
people found
this helpful
this helpful
This will be the first time we have used William h brown to sell . Paul the manager professional and knowledgable in all the housing questions or problems we needed answering. Dan has been our helper to answer all the texts emails worrying etc a real ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 29,2021
Apr 29,2021
2
people found
this helpful
this helpful
In terms of trying to buy a house through this company, was extremely difficult. Me and my partner was first time buyers and we found a house we liked through this company.
We was told we our offer would only be put through if we ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 03,2021
Apr 03,2021
0
people found
this helpful
this helpful
Rob Jones was a excellent person to work with .
Whenever I text him he will reply me back straight away .
Also he was good at explaining things to me ....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 16,2021
Feb 16,2021
1
people found
this helpful
this helpful
Me and my boyfriend we are used William H Brown to buying property. Best personalised servise ever would i recommend.
We want to say thankful Taylor Hart for her help all buying process. Taylor communication and professionalism 100%...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 02,2021
Jan 02,2021
0
people found
this helpful
this helpful
Contacted agency multiple times to book viewing for house and no reply after being told agency will call back after class talking to seller. Very bad customer service!!...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 20,2020
Dec 20,2020
0
people found
this helpful
this helpful
What a great experience . The team at Grays Branch must be commended for their professionalism , friendliness and attention to detail . Six and a half weeks from date the sale was agreed we moved ! First class ....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 17,2020
Nov 17,2020
0
people found
this helpful
this helpful
Best personalised service ever, would recommend Debbie and Paul anytime, they make a great team. Selling a house has never been so easy, thanks to the WH Brown team...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 13,2020
Jul 13,2020
0
people found
this helpful
this helpful
I used William H Brown to sell my house, not having sold a property before as it was my first home I didn’t know what to expect. Paul and Debbie from the get go we’re soo approachable, friendly and always updated me on ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 02,2020
Apr 02,2020
0
people found
this helpful
this helpful
My experience with this company was brilliant because of Rob Jones, a mortgage advisor in Grays Branch.
What a fantastic professional gentleman i came across with.
Use him as for me he is the best broker i know so far....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 31,2020
Mar 31,2020
0
people found
this helpful
this helpful
Fantastic service from WHBrown particularly Debbie who was available at unreasonable hours in the evening for status updates would recommend...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 07,2020
Feb 07,2020
0
people found
this helpful
this helpful
Epi
I had a good very good experience with William H Brown agent George Webb. He is very brilliant and professional. He supported me to find the property of my choice. Great work George. ⭐️⭐️⭐️⭐️⭐️...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
