Oakfield
St Leonards on Sea, TN38
4.6/5, 42 reviews
90% recommended
100% sales valuation accuracy
100% sales fee satisfaction
89% lettings valuation accuracy
85% lettings fee satisfaction

Contact Us

“AVOID AT ALL COSTS!!!!...”

Share on :
Nov 17,2023
Minithumbdown
claim your profile
Luke
By: 'Joe'
Nov 17,2023
0 people found
this helpful
AVOID AT ALL COSTS!!!
Especially dealing with Luke Seymour who can only be described as an arrogant, incompetent, sarcastic and unprofessional agent. He is someone that doesn’t listen whatsoever, doesn’t reply to emails promptly, reluctantly wanting to help. This company only cares about getting its money and couldn’t give a crap about its clients. Jobs were logged in the property we rented but soon deleted, issues were raised but never sorted out as ‘they were our problem’, which they weren’t. The jobs that did get fixed took ages and again they were reluctant in doing so.
There is a severe lack of customer service especially with Luke, I would strongly advise a customer service course for this inhuman person, who lacks empathy and understanding.
Oakfield will make up charges for not giving back your deposit, including charges with products weren’t up to standard, creating issues that were never there in the first place or for very minor things like a finger mark on the glazing, I would recommend not breathing if you move into a place with Oakfield as the likelihood of being charged for this is extremely high.
Summarising, I will never use this company again, even if I was desperate.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews

View all Reviews 42
15th Oct 2024
reviewed by 'Chuks'
“Special shout out to Larn Hancock. Thank you so much for making life easy for me. For always responding promptly, ......”
29th Apr 2024
reviewed by 'CLAUDIO Mariani'
“A special shout out to Larn for dealing with my tenancy renewal. Smooth and professional service....”
17th Nov 2023
reviewed by 'Joe'
“AVOID AT ALL COSTS!!!Especially dealing with Luke Seymour who can only be described as an arrogant, incompetent, sarcastic and ......”
29th Jun 2023
reviewed by 'James Kimber'
“I would just like to say that Larn has been very helpful and professional in every way possible and instrumental ......”
13th Mar 2023
reviewed by 'Vasudeva Ranganatha Kamath'
“I have been dealing with Kirsty Berwick. She has been very professional & upto date with all the required information. Even ......”
30th Jan 2023
reviewed by 'James'
“Kirsty is amazing managing my let properties and liaising between the tenants and myself. If I leave her an out ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Oakfield
Unit 4 Hayland Industrial ParkMaunsell Road
St Leonards on Sea
East Sussex
TN38 9NN
01424 854814

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £420,000 £420,000
Lettings 89% 85% £450 £1,650
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
10 1 9 2 1 0 0 0 18 1
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA ARMA DPS TDS SAGEagent
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Bexhill on Sea, TN39
Eastbourne, BN21
Hastings, TN34
TN38

“Special shout out to Larn Hancock. Thank you ......”

Share on :
Oct 15,2024
Minithumbup
claim your profile
Larn
By: 'Chuks'
Oct 15,2024
0 people found
this helpful
Special shout out to Larn Hancock. Thank you so much for making life easy for me. For always responding promptly, excellent services, excellent rent negotiations and always ready to help. I'm super grateful. Thank you Larn....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“A special shout out to Larn for dealing with ......”

Share on :
Apr 29,2024
Minithumbdown
claim your profile
Larn
By: 'CLAUDIO Mariani'
Apr 29,2024
0 people found
this helpful
A special shout out to Larn for dealing with my tenancy renewal. Smooth and professional service....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“AVOID AT ALL COSTS!!!!...”

Share on :
Nov 17,2023
Minithumbdown
claim your profile
Luke
By: 'Joe'
Nov 17,2023
0 people found
this helpful
AVOID AT ALL COSTS!!! Especially dealing with Luke Seymour who can only be described as an arrogant, incompetent, sarcastic and unprofessional agent. He is someone that doesn’t listen whatsoever, doesn’t reply to emails promptly, reluctantly wanting to help. This company only cares about ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I would just like to say that Larn has been v......”

Share on :
Jun 29,2023
Minithumbup
claim your profile
Larn
By: 'James Kimber'
Jun 29,2023
0 people found
this helpful
I would just like to say that Larn has been very helpful and professional in every way possible and instrumental in in solving tenant renewal difficulties. James Kimber...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have been dealing with Kirsty Berwick. She......”

Share on :
Mar 13,2023
Minithumbup
claim your profile
Kirsty
By: 'Vasudeva Ranganatha Kamath'
Mar 13,2023
0 people found
this helpful
I have been dealing with Kirsty Berwick. She has been very professional & upto date with all the required information. Even if she doesn't have an answer, she always gets back to you in a timely fashion. Would definitely recommend. Keep it up Kirsty !...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Kirsty is amazing managing my let properties ......”

Share on :
Jan 30,2023
Minithumbup
claim your profile
Kirsty
By: 'James'
Jan 30,2023
0 people found
this helpful
Kirsty is amazing managing my let properties and liaising between the tenants and myself. If I leave her an out of hours message she emails me back first thing in the morning usually about 7.15am which is great. She gets things done and Sorted for ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Skye Standivan is great managing my eight let......”

Share on :
Jan 19,2023
Minithumbup
claim your profile
Skye
By: 'James Kimber'
Jan 19,2023
0 people found
this helpful
Skye Standivan is great managing my eight let houses she gives me excellent detailed information schedules which saves me and my accountant a lot of time. Nothing is too much trouble for her and she goes above and beyond and responds so quickly to any ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very transparent & professional....”

Share on :
Jan 05,2023
Minithumbup
claim your profile
Skye
By: 'Vasudeva Ranganatha Kamath'
Jan 05,2023
0 people found
this helpful
The staff is very helpful & accommodating if u raise any concerns. It's very transparent . They always address any issues or get back with an update on the same. Would definitely recommend....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Thanks Kirsty...”

Share on :
Oct 25,2022
Minithumbup
claim your profile
Kirsty
By: 'Ian'
Oct 25,2022
0 people found
this helpful
We have been working with Kirsty for some time now, as she looks after our properties. She is always professional and endeavours to solve any issues in a timely manner. It has been a pleasure to work with her....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Kirsty Berwick...”

Share on :
Sep 15,2022
Minithumbup
claim your profile
Kirsty
By: 'Ann'
Sep 15,2022
0 people found
this helpful
Kirsty Berwick deals with my properties and we have a great rapport. She is very prompt to respond to all emails etc...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“From the viewpoint of a solicitor...”

Share on :
Feb 19,2021
Minithumbup
claim your profile
Rachel
By: 'Jones'
Feb 19,2021
0 people found
this helpful
My review is from the viewpoint of a solicitor who deals with residential conveyancing, and has to deal with many different managing agents as part of my job. Dealing with Oakfield but more specifically, Rachel Harmer, in connection with both a leasehold property sale as ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“A Fantastic Agent to Work With...”

Share on :
Aug 26,2020
Minithumbup
By: 'Kaitlyn'
Aug 26,2020
0 people found
this helpful
Lucy has been fantastic while working with myself and my partner to get us into our first flat. The first property we looked at was not for us so Lucy ensured to keep in contact all day and sort us out a second viewing only ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Shocking lack of customer service....”

Share on :
Nov 09,2019
Minithumbdown
By: 'William'
Nov 09,2019
2 people found
this helpful
Initially, my review of this company was positive. However, the way in which they have handled us since July has been nothing short of abominable. They failed to let us know the house was on the market (we found out by some random person at ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Richard Snatt...”

Share on :
Jan 17,2019
Minithumbup
By: 'Review'
Jan 17,2019
0 people found
this helpful
I have had the pleasure in dealing with Richard for the past 3-4 years and have always found him to be helpful and courteous. He will always try his best to resolve problems when he can, and reports back his results, Good or bad. He ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Oakfield...”

Share on :
Dec 17,2018
Minithumbup
By: 'Neil'
Dec 17,2018
0 people found
this helpful
I have known and dealt with Oakfield for almost 20 years on both a block management and individual flat letting basis and all of their staff have always generally provided a good service. None of us are perfect and we all make mistakes. If they have, ...
read full review
Comment on agent fees
Whilst possibly higher than some agents, having always worked on the principle that "if you pay peanuts, you get Monkeys" I always consider, does the service represent good value for money rather than be too influenced by a direct fee comparison.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Rachel,Emily & Zoe have been dealing with the management of ......”

Share on :
Aug 02,2017
Minithumbup
By: 'Cantelupe'
Aug 02,2017
0 people found
this helpful
Rachel,Emily & Zoe have been dealing with the management of our small block (3 flats). They all have a positive approach and have dealt with all our problems in a professional manner. They have taken on all the stress that comes from with dealing with the ...
read full review
Comment on agent fees
Feel the fees are a bit high, but we have had a lot of problems with the block.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Rachel has always provided good quality direct assistance or has ......”

Share on :
Aug 01,2017
Minithumbup
By: 'Neil'
Aug 01,2017
0 people found
this helpful
Rachel has always provided good quality direct assistance or has been able to direct me elsewhere - when necessary, she has stepped in to try and help when particular pressures have existed. I have enjoyed our relationship over many years....
read full review
Comment on agent fees
Fee arrangements have always been discussed and agreed, when necessary.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We find Rachel very efficient and pleasant to talk to ......”

Share on :
Jul 30,2017
Minithumbup
By: 'Agony'
Jul 30,2017
0 people found
this helpful
We find Rachel very efficient and pleasant to talk to any queries are dealt with to the best of her ability. Rachel will always return my call if she is not available....
read full review
Comment on agent fees
Bad
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have always found Rachel very helpful and professional, She ......”

Share on :
Jul 30,2017
Minithumbup
By: 'Allan'
Jul 30,2017
0 people found
this helpful
I have always found Rachel very helpful and professional, She has always responded to my emails and phone calls, and has genuinely tried to help in all matters concerning our residence....
read full review
Comment on agent fees
OK
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Rachel is always very pleasant and a pleasure to deal ......”

Share on :
Jul 27,2017
Minithumbup
By: 'Terry'
Jul 27,2017
0 people found
this helpful
Rachel is always very pleasant and a pleasure to deal with. Rachel has always been 100% efficient and is a credit to Oakfield. What more can I say, only to hope she remains a member of your staff for a long time yet. Terry Williment RTM ...
read full review
Comment on agent fees
Reasonable
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have found Rachel Evans to be a very professional ......”

Share on :
Jul 25,2017
Minithumbup
By: 'L'
Jul 25,2017
0 people found
this helpful
I have found Rachel Evans to be a very professional and helpful agent. Rachel has a full understanding of Block Management and Residential Leasehold and is very knowledgeable when it comes to dealing with any queries. I look forward to having a long, prosperous relationship ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Rachel manages the building I own a flat in and ......”

Share on :
Jul 23,2017
Minithumbup
By: 'Kev'
Jul 23,2017
0 people found
this helpful
Rachel manages the building I own a flat in and her service is excellent in my view. I currently live in the Philippines so all contact any any discussion is that much more difficult with the seven hour time difference but she always assists me ...
read full review
Comment on agent fees
I'm fine with the fees for the service we get
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“As one of the main contacts for our block, Rachel ......”

Share on :
Jul 22,2017
Minithumbup
By: 'G.B'
Jul 22,2017
0 people found
this helpful
As one of the main contacts for our block, Rachel Evans has always been very helpful, knowledgable and professional. Rachel is responsive to messages and e-mails and endeavours to resolve issues as they arise....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have dealt with Rachel a lot and she has ......”

Share on :
Jul 21,2017
Minithumbdown
By: 'T'
Jul 21,2017
0 people found
this helpful
I have dealt with Rachel a lot and she has been great. She has been very understanding, patient and helpful and is prompt with her responses to emails/questions....
read full review
Comment on agent fees
Oakfield need to be more upfront about their fees, and in particular, the 'added extras'.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Neil was very helpful and professional in our change from ......”

Share on :
Jul 20,2017
Minithumbup
By: 'Geoff'
Jul 20,2017
0 people found
this helpful
Neil was very helpful and professional in our change from our previous management to a management company. Rachel is very good, understands and communicates very very well - for a whole range of issues relative issues - both on line and on telephone....
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Emily is polite enthusiastic and determined whenever dealing with a ......”

Share on :
Apr 18,2017
Minithumbup
By: 'Tina'
Apr 18,2017
0 people found
this helpful
Emily is polite enthusiastic and determined whenever dealing with a problem she will deal with it head on shes a pleasure to deal with and always such a bubbly character...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Both Rachel an Emily are lovely ladies, easy to talk ......”

Share on :
Apr 13,2017
Minithumbup
By: 'Robbie'
Apr 13,2017
0 people found
this helpful
Both Rachel an Emily are lovely ladies, easy to talk to about any problems . with a nice manner and good diction . This property is old and very vulnerable to problems , but Rachel and Emily take it all in their stride in a truly professional manner ....
read full review
Comment on agent fees
Agent fees are ok but some of the fire and ecurity companies seem expensive
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Thank you frankie for first class service you always so ......”

Share on :
Dec 08,2016
Minithumbup
By: 'Patrick'
Dec 08,2016
0 people found
this helpful
Thank you frankie for first class service you always so friendly and polite on phone calls anything I've asked for frankie takes care of it 110%...
read full review
Comment on agent fees
Fees are quiet good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Francesca was very helpful in getting our boiler fixed quickly.......”

Share on :
Nov 27,2016
Minithumbup
By: 'Nath/Reggie'
Nov 27,2016
0 people found
this helpful
Francesca was very helpful in getting our boiler fixed quickly.She kept us updated all the time so we didn't need to worry. Thanks so much....
read full review
Comment on agent fees
N/A
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Emily's customer service is faultless. Communication is key and Emily ......”

Share on :
Oct 27,2016
Minithumbup
By: 'Mrs'
Oct 27,2016
0 people found
this helpful
Emily's customer service is faultless. Communication is key and Emily demonstrated this when she kept me informed at every stage of progress when our lift was out of service. She was on the case and wasted no time in getting the lift up and running ...
read full review
Comment on agent fees
I cannot comment on this Agents fee as the building is partly managed by our Management company who in turn pays fees to Oakfield.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:57 PM 19/01/2017 by allAgents

Awards won by Oakfield, St Leonards on Sea TN38 9NN



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn