Manchester, M1
4.1/5, 159 reviews
77% recommended
93% sales valuation accuracy
100% sales fee satisfaction
91% lettings valuation accuracy
82% lettings fee satisfaction
Estate Agents & Property Management in Manchester | philipjames.co.uk

“Dire customer service and communication. No consideration for tenants. Would not recommend....”

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Nov 14,2023
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By: 'Emily'
Nov 14,2023
0 people found
this helpful
Philip James is the worst letting agency I have ever been a tenant of. Communication is dire, especially around the time of contract renewal (until they want money from you for an increase and then communications are almost threatening). I have had to chase confirmation and contract of my renewal for months, with still no communication from the company even after my lease has expired. This has been an extremely stressful situation in which no consideration for the tenant is given (as well as no time to find other accommodation had the landlord not agreed to allow myself to stay). There has also been no apology or even acknowledgement of the poor communication and unprofessionalism. I would not recommend using Philip James at all.
Was this helpful? Yes
By: Philip James
Dec 14, 2023
Dear Emily

We are truly sorry to hear that your experience with us was less than ideal and we humbly apologise for this.

Your concern(s) has been raised with the relevant department and should they be in contact with you to resolve this situation.

Please email us at [email protected] should you wish to provide us with more information .

Regards,
By: Philip James
Dec 14, 2023
Dear Emily

We are truly sorry to see that the experience you have received, was less than ideal and we humbly apologise for this. Your concerns have been raised with our lettings department and they will be in contact with you to rectify this matter.

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Opening Hours
Address

Philip James Partnership
Ground Floor, Oxid House, 78 Newton Street
Manchester
Greater Manchester
M1 1AL
0161 828 8200

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 93% 100% £73,000 £350,000
Lettings 91% 82% £450 £1,475
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
33 2 59 26 12 1 16 1 2 7
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
ARLA
Latest Properties

No Properties

“Viewings...”

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Sep 27,2024
Minithumbup
Titu
By: 'Dion D'Mello'
Sep 27,2024
0 people found
this helpful
Titu was very helpful in assisting me find the place, was punctual and accommodating, allowing me to take my time to see the places. Hes big reason I submitted the form for one of the places...
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“Real professional. Very nice and friendly pe......”

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Sep 27,2024
Minithumbup
Titu
By: 'Mykyta'
Sep 27,2024
0 people found
this helpful
Real professional. Very nice and friendly person. I've got all the information I needed and found a perfect place, thank you!...
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“Myself and my partner had a viewing this afte......”

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Sep 27,2024
Minithumbup
Titu
By: 'Aidan'
Sep 27,2024
0 people found
this helpful
Myself and my partner had a viewing this afternoon with Titu at Disbury Gate, and had a great experience. We've been looking for a flat for a few weeks now, and this was definitely the most positive experience we have had so far. Titu was ...
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“It was an amazing experience. He is very kind......”

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Sep 22,2024
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By: 'Fiza'
Sep 22,2024
0 people found
this helpful
It was an amazing experience. He is very kind and calm person, showed us around and told us further steps for application. Highly recommend him....
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By: Janita
Sep 27, 2024
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Dear Fiza Thank you for your wonderful review! We're so glad to hear that you had an amazing experience and found our agent kind and helpful. It’s great to know that you felt well-guided through the process. Your recommendation means a lot to us! If you need any further assistance, we’re always here to help. Kind Regards: The Philip James Team ...

“Flat viewing experience...”

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Sep 21,2024
Minithumbup
Titu
By: 'Chris'
Sep 21,2024
0 people found
this helpful
Had a viewing with Titu, he was really friendly, flat was lovely and the application process was fast as I was sent the form immediately! Good experience...
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By: Janita
Sep 27, 2024
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Dear Christina Thank you for your fantastic review! We're delighted to hear that you had a great experience with Titu and that the process was smooth and efficient. We aim to make everything as seamless as possible, and we're glad you found the flat to your liking. If you need any further assistance, feel free to reach out. Kind Regards: The Philip James Team ...

“Agent was professional and knowledgeable, pro......”

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Sep 20,2024
Minithumbup
Titu
By: 'Namita'
Sep 20,2024
0 people found
this helpful
Agent was professional and knowledgeable, providing a thorough tour of the property. All my questions were clearly answered. Overall, the experience was smooth and pleasant....
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By: Janita
Sep 27, 2024
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Dear Namita Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you had a smooth and pleasant experience with our agent. We strive to provide professional and knowledgeable service, and we’re glad to know we met your expectations. Kind Regards: The Philip James Team ...

“Great! Titu is professional, he knows the fla......”

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Sep 18,2024
Minithumbup
By: 'Cindy'
Sep 18,2024
0 people found
this helpful
Great! Titu is professional, he knows the flat details well and answered my questions clearly....
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By: Janita
Sep 20, 2024
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Dear Cindy Thank you for your positive feedback! We're glad to hear that Titu's professionalism and knowledge made a great impression. It's important to us that all your questions are answered clearly. Kind Regards: The Philip James Team ...

“Very professional and timely. Confirmed my av......”

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Sep 17,2024
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Titu
By: 'Abhi'
Sep 17,2024
0 people found
this helpful
Very professional and timely. Confirmed my availability on the day of the viewing. Willing to answer any questions about the property. Friendly demeanor....
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By: Janita
Sep 20, 2024
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Dear Abhinav Thank you for your positive feedback! We're glad to hear that you found the service professional and timely. Ensuring clear communication and being available to answer any questions is important to us Kind Regards: The Philip James Team ...

“Viewing Experience...”

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Sep 17,2024
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Titu
By: 'Jithin'
Sep 17,2024
0 people found
this helpful
The viewing experience was hassle free. Titu was very friendly and allowed us to view the property at peace....
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By: Janita
Sep 20, 2024
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Dear Jithin Thank you for your great feedback! We're happy to hear that your viewing experience was smooth and hassle-free. Titu will be delighted to know that you appreciated his friendly approach. We're here to help if you have any further questions! Kind Regards: The Philip James Team ...

“Superhelpful Titu...”

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Sep 17,2024
Minithumbup
Titu
By: 'Sayan Mitra'
Sep 17,2024
0 people found
this helpful
Titu has helped me around multiple viewings and was also kind enough to take me along with him in his car to the properties. Has answered all my questions and have been super helpful...
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By: Janita
Sep 20, 2024
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Dear Sayan Thank you so much for your kind words! We're thrilled to hear that Titu was able to assist you across multiple viewings and went above and beyond to make your experience easier. We’re glad you found him helpful and informative. Kind Regards: The Philip James Team ...

“Good communication throughout the process. Fa......”

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Sep 16,2024
Minithumbup
Maria
By: 'Mark Vertue'
Sep 16,2024
0 people found
this helpful
Good communication throughout the process. Fair to both myself and my tenants....
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By: Janita
Sep 20, 2024
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Dear Mark Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Ensuring clear communication and fairness for both tenants and landlords is our top priority. Kind Regards: The Philip James Team ...

“Philip James review...”

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Sep 13,2024
Minithumbup
Maxwell
By: 'Mohamed Lotfy'
Sep 13,2024
0 people found
this helpful
I had an outstanding experience with the agency, and I want to extend my deepest gratitude to Karolina and Maxwell for their exceptional support in helping me secure an offer....
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By: Janita
Sep 13, 2024
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Dear Mohamed Thank you so much for your kind words and for sharing your positive experience with us! We’re thrilled to hear that Karolina and Maxwell were able to provide you with exceptional support and help you secure your offer. Your feedback means a lot to us Kind Regards: The Philip James Team ...

“Was shown around properties today by Titu. H......”

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Sep 11,2024
Minithumbup
Titu
By: 'Sonny'
Sep 11,2024
0 people found
this helpful
Was shown around properties today by Titu. Have to say I was impressed by the professional and friendly service. It gave me the confidence to submit an offer and with any luck - I’ll have a great new home to live in. Thanks Titu...
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By: Janita
Sep 12, 2024
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Dear Sonny Thank you for sharing your experience! We’re thrilled to hear that Titu’s professional and friendly service made such a positive impact on your property search. We’re glad you feel confident moving forward. If you need any further assistance, please don’t hesitate to reach out. Kind Regards: The Philip James Team ...

“Smooth Experience...”

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Sep 03,2024
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Titu
By: 'Tanu'
Sep 03,2024
0 people found
this helpful
I recently secured my new home through Philip James, and I couldn’t be happier with the experience. From the very first interaction, the team was professional, responsive, and incredibly helpful. A special shoutout to Titu for going above and beyond to make sure everything ...
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By: Janita
Sep 06, 2024
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Dear Tanu Thank you so much for your kind words and glowing review! We’re thrilled to hear that you had a great experience with us at Philip James. It’s always our goal to make the process as smooth and stress-free as possible, and we’re glad Titu was able to go above and beyond to help you secure your new home. We appreciate your recommendation Kind Regards: The Philip James Team ...

“Titu was wonderful at the viewing. I would re......”

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Aug 29,2024
Minithumbup
Titu
By: 'Amejimaobari Ngofa'
Aug 29,2024
0 people found
this helpful
Titu was wonderful at the viewing. I would recommend anyday...
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By: Janita
Aug 30, 2024
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Dear Amejimaobari. Thank you so much for your kind words! We're thrilled to hear that Titu made your viewing experience wonderful. Your recommendation means a lot to us, and we look forward to assisting you anytime. If you have any further questions or need assistance, please don't hesitate to reach out! Kind Regards: The Philip James Team ...

“Great agent!...”

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Aug 29,2024
Minithumbup
Grant
By: 'Anon'
Aug 29,2024
0 people found
this helpful
After a long grueling search for a rental property in Didsbury, Grant was able to help us with our search and finally found us a property. He helped us to obtain multiple property viewings and facilitated the process at every stage. Thank you for all ...
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By: Janita
Aug 30, 2024
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Dear Sam Thank you so much for your wonderful feedback! We're delighted to hear that Grant was able to assist you in finding a property in Didsbury after your long search. We strive to make the rental process as smooth as possible, and it's great to know that Grant’s efforts made a difference. Your kind words mean a lot to us, and we’ll be sure to pass along your thanks to him! If you need any further assistance, please don't hesitate to reach out. Kind Regards: The Philip James Tea ...

“I am satisfied with the prompt and profession......”

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Aug 23,2024
Minithumbup
Sophie
Amy
By: 'Martin'
Aug 23,2024
0 people found
this helpful
I am satisfied with the prompt and professional service offered on the rent renewal, especially, the effort of Sophie and Amy....
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By: Janita
Aug 28, 2024
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Dear Martin Thank you for your kind feedback! We're delighted to hear that you were satisfied with the prompt and professional service on your rent renewal. Sophie and Amy will be thrilled to know their efforts were appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. Kind Regards: The Philip James Team ...

“**Avoid This Agency at All Costs**...”

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Aug 23,2024
Minithumbdown
By: 'Isabella'
Aug 23,2024
0 people found
this helpful
I regret ever dealing with this estate agency. After paying an exit fee, I was assured that my property would be marketed immediately. However, there was a two-week delay before they even started. The online photos refer to a totally different flat. Viewings were not ...
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By: Janita
Aug 23, 2024
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Dear Isabella We sincerely apologize for the negative experience you've had with our agency. This is certainly not the standard of service we aim to provide, and we deeply regret any inconvenience or distress this has caused you. We take your concerns very seriously, and we would like to investigate this matter further. Please reach out at [email protected] so that we can discuss your concerns in detail and work towards a satisfactory resolution. Thank you for bringing this t ...

“Viewings in Salford...”

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Aug 21,2024
Minithumbup
Titu
By: 'Richard M'
Aug 21,2024
0 people found
this helpful
Titu showed me round two properties. He was great, really knowledgeable and professional. One of the best agents I’ve met...
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By: Janita
Aug 22, 2024
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Dear Richard Thank you for your wonderful feedback! We're delighted to hear that Titu made such a positive impression and that his knowledge and professionalism stood out to you. If you have any more questions or need further assistance, we’re here to help. Kind Regards: The Philip James Team ...

“Titu and Max were really helpful in securing ......”

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Aug 19,2024
Minithumbup
Maxwell
By: 'Phoebe'
Aug 19,2024
0 people found
this helpful
Titu and Max were really helpful in securing our flat. We viewed and secured within the same day thanks to their help....
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By: Janita
Aug 22, 2024
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Dear Phoebe Thank you so much for your kind words! We're thrilled to hear that Titu and Max were able to assist you in securing your flat so quickly. It’s great to know they made the process smooth and efficient for you. If you need anything else, feel free to reach out. Kind Regards: The Philip James Team ...

“Oxid House...”

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Aug 09,2024
Minithumbup
Maxwell
By: 'Ben W'
Aug 09,2024
0 people found
this helpful
Securing a tenancy was made very quick and easy and the process clearly explained. Max and Karolina were both great. The only negative was ut was difficult to reach them over the phone...
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By: Janita
Aug 14, 2024
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Dear Ben Thank you so much for your positive review! We appreciate your positive feedback. If you have any further questions or need assistance, please don't hesitate to reach out. Kind Regards: The Philip James Team ...

“Excellent experience with Philip James...”

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Aug 03,2024
Minithumbup
Maxwell
By: 'KONSTANTINOS TOULIATOS'
Aug 03,2024
0 people found
this helpful
We had an excellent experience with Philip James. Despite some complications during the referencing process, Maxwell assisted us by providing effective solutions....
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By: Janita
Aug 05, 2024
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Dear Konstantinos Thank you for sharing your experience! We're delighted to hear that Philip James and Maxwell provided effective solutions despite the complications during the referencing process. Your feedback is invaluable to us, and we're pleased to have been able to assist you. If you need any further help, please feel free to reach out. Kind Regards: The Philip James Team ...

“We are renting the property second time with ......”

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Jul 22,2024
Minithumbup
By: 'Alona'
Jul 22,2024
0 people found
this helpful
We are renting the property second time with Philip James. They are always friendly, respectful and undesrtaning. They answer all the questions you have patiently. If you honest about your current situation, they help you to find the property, where you are likely to ba ...
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By: Janita
Jul 24, 2024
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Dear Alona Thank you so much for your wonderful review! We're thrilled to hear about your positive experiences with Philip James. It's our goal to provide friendly, respectful, and understanding service, and we're delighted that we succeeded. Your kind words and recommendation mean a lot to us. Kind Regards: The Philip James Team ...

“Thanks to Maria for performing this so effect......”

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Jul 18,2024
Minithumbup
Maria
By: 'Mike'
Jul 18,2024
0 people found
this helpful
Thanks to Maria for performing this so effectively including really excellent communication with myself so that I was well informed and kept up to date. Best experience I have had to date...
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By: Janita
Jul 19, 2024
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Dear Mike Thank you for your wonderful feedback! We are delighted to hear that you had such a positive experience with us. Maria is an invaluable member of our team, and we are thrilled to know that her excellent communication and effective performance made your experience the best you’ve had to date. Your kind words are greatly appreciated and will be shared with Maria and the rest of our team. Kind Regards: The Philip James Team ...

“Maria helped me with kindness and patience, I......”

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May 15,2024
Minithumbup
Maria
By: 'Mia'
May 15,2024
0 people found
this helpful
Maria helped me with kindness and patience, I am autistic and I was very stressed but I could not have been more grateful to have Maria answer the phone when I called about renewing my tenancy. I told my mum about how much she helped ...
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By: Philip James
May 15, 2024
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Dear Mia Thank you for taking the time to share your experience with us. We truly appreciate your 5-star rating and positive review. We are happy that we could assist you during this stressful yet exciting journey. Regards, The Philip James Team ...

“Professional Lettings...”

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Apr 10,2024
Minithumbup
Maria
Chloe
By: 'Simon A'
Apr 10,2024
0 people found
this helpful
I have been using Philip James since they bought and integrated the original lettings company that I used. They have been thoroughly professional since they started managing my property. Even when we have had a difference of opinion we have found a mutually agreeable way ...
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By: Philip James
Apr 12, 2024
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Dear Simon Thank you for taking the time to rate and review our service. We highly appreciate you in taking the time do to so. Regards The Philip James Team ...

“Avoid like the plague!! Horrendous experience......”

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Feb 21,2024
Minithumbdown
Lorraine
By: 'Megan'
Feb 21,2024
0 people found
this helpful
Avoid like the plague!! Horrendous experience from start to current day. Firstly they are impossible to get a hold of for viewing, after over a month of trying we managed to get in contact with someone for a viewing. We ended up getting the flat (...
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By: Philip James
Feb 23, 2024
View all comments (2)
Dear Megan Thank you for your review, we’re sorry to read that your experience has fallen short of our usual high standards. We’re sorry to read that you were unable to contact members of our Lettings and Referencing Team, as I’m sure you can appreciate and despite our best efforts, our Team can get extremely busy during specific periods of the year and can result in delays in communication. Our referencing process is an automated process, with tenancy documentation and move-in in ...

“Dire customer service and communication. No consideration for tenants. Would not recommend....”

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Nov 14,2023
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By: 'Emily'
Nov 14,2023
0 people found
this helpful
Philip James is the worst letting agency I have ever been a tenant of. Communication is dire, especially around the time of contract renewal (until they want money from you for an increase and then communications are almost threatening). I have had to chase confirmation ...
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By: Philip James
Dec 14, 2023
View all comments (2)
Dear Emily We are truly sorry to hear that your experience with us was less than ideal and we humbly apologise for this. Your concern(s) has been raised with the relevant department and should they be in contact with you to resolve this situation. Please email us at [email protected] should you wish to provide us with more information . Regards, ...

“Great team who were incredibly helpful from s......”

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Sep 26,2023
Minithumbup
Maxwell
By: 'Louis Jenkinson'
Sep 26,2023
0 people found
this helpful
Great team who were incredibly helpful from start to finish, Max went above and beyond. Right from the initial enquiry Max was incredibly accommodating and quick to answer my questions and concerns, him and the rest of the staff were incredibly professional throughout the whole ...
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By: Philip James
Sep 26, 2023
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Dear Louis Thank you for taking the time to rate and review our service. We appreciate the 5 star rating and the recommendation. Regards ...

“Great service, very responsive, quick to help......”

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Sep 19,2023
Minithumbup
Maxwell
Chloe
By: 'Sarah'
Sep 19,2023
0 people found
this helpful
Great service, very responsive, quick to help with queries and extremely friendly team. Sophie, Max, Chloe and Lorraine are a dream team!...
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By: Philip James
Oct 09, 2023
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Dear Sarah Thank you for taking the time to rate and review our service. We are delighted to hear that we've met your expectations. ...
Staff picture Rob
(8)
Staff picture Maxwell
Staff picture Maria
Staff picture Chloe
Staff picture Lorraine
Staff picture Adam
Staff picture Connor

Tenant Fees

Early Termination

Early Termination:
If a tenant requests to terminate their tenancy agreement prior to the tenancy end date, an administration fee as standard of £780 including vat (£650 + vat) will be payable, this amount will never be more than the remaining rent due on the contract (For example, if there is only 2 months left on your contract and the rent is £300 a month then the fee will be amended).
Philip James do not charge tenancy administration or agency fees to tenants who wish to renew their tenancy, in line with the tenant fees act 2019.
Philip James reserves the right to amend the schedule of fees upon providing reasonable notice in writing.

Last updated on 03/06/2019, 3:24 PM by Lindsay Robinson | Marketing Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:07 AM 10/01/2022 by allAgents

Awards won by Philip James Partnership, Manchester M1 1AL



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Philip James Partnership

Branch - Manchester, M1