I have used Up Estates for a few years now to manage rental properties with Keeley taking care of everything so very well. They are primarily the reason for me buying and renting out in Coventry. In every respect they are better than ANY property agent I have used. Simple clear pricing and staff that are always so friendly and helpful. On this occasion it was Elena that was my contact for marketing the property....and wow she is truly amazing!! She always went that extra mile to sort out all the initial maintenance problems and took so much care in finding new tenants. A lot of patience in answering all my questions by phone or email was appreciated too. Her friendly demeanor will always brighten up your day.... Employee of the Year comes to mind! Also a mention of Kezia who seems super efficient in keeping control of all the finances. A big thank you to all of you!