Nov 08,2023
Nov 08,2023
0
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We put our house on the market with Hunters ,Carlisle partly because of the link to the Scottish market and also because of the meeting with the valuer and their presentation. They made us feel valued and like they wanted our business. Despite undervaluing the house, we went with them. We didn't put it on at their valuation which was just as well.
The photos and details of the house were very well done and put the house in a good saleable position.
However from then on it wasn't a very positive experience.
We rarely had any contact from them to see how the process between solicitors was going despite some delays due to late questions. They didn't know if we had exchanged . The times we rang up we found it difficult to contact the agent assigned to us. It felt very impersonal and we felt a bit neglected. There were a few times we rang and no one answered at all.
Very disappointed with customer service. There was hardly any contact after sale complete other than an invoice for payment which incidentally we have had no acknowledgement that payment has been made.
The photos and details of the house were very well done and put the house in a good saleable position.
However from then on it wasn't a very positive experience.
We rarely had any contact from them to see how the process between solicitors was going despite some delays due to late questions. They didn't know if we had exchanged . The times we rang up we found it difficult to contact the agent assigned to us. It felt very impersonal and we felt a bit neglected. There were a few times we rang and no one answered at all.
Very disappointed with customer service. There was hardly any contact after sale complete other than an invoice for payment which incidentally we have had no acknowledgement that payment has been made.
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Latest Reviews
26th Nov 2024
reviewed by 'Stuart Miller'
8th Nov 2023
reviewed by 'Michael Sargent'
19th Jun 2021
reviewed by 'thewrongtrousers'
Opening Hours
Address
Hunters Estate Agents
6 Abbey Street
Carlisle
Cumbria
CA3 8TX
01228 584249
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 1 | 0 | 1 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Nov 26,2024
Nov 26,2024
0
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We feel the agent did not convey our offer correctly to the vendor, telling them we had met their price without including the proviso that we had made that our increased offer was to include contents and furnishings to the value of £5,000.
Therefore the vendors ...
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Nov 08,2023
Nov 08,2023
0
people found
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We put our house on the market with Hunters ,Carlisle partly because of the link to the Scottish market and also because of the meeting with the valuer and their presentation. They made us feel valued and like they wanted our business. Despite undervaluing the ...
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Feb 03,2023
Feb 03,2023
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Disgusting Prejudice. Against benefit applicants. Must have Guarantor with 30 x more than annual rent. Blatant bias. This is £144,000 !! Impossible, Close down Hunters....
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Sep 01,2022
Sep 01,2022
1
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ABSOLUTE SHOCKING SERVICE AVOID AT ALL COSTS, lied regarding viewings, no responce to first offer, OR SECOND OFFER manipulating to raise offer promising quicker responce all tge whole thing was not open or transparent smacked of dodgy deals and brown envelopes. Will be reporting to ...
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Jun 19,2021
Jun 19,2021
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My recent experience has been very poor. They don't seem to communicate very well with the vendor nor help them to achieve a sale.
I am interested in a property but it has several issues. I have made an offer based on the figures as ...
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