“These horrendous crooks evicted an 80 year ol......”
1 Star Review
Nov 07,2023
By:
'Amanda'
Nov 07,2023
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NW4
Lettings (as a Tenant)
Postcode: NW4
5
people found
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These horrendous crooks evicted an 80 year old single female family member. There were arrears on the rent left from her late husband which she offered to pay in full but they evicted her anyway with 48 hours notice. This flat had been her home for over 20 ...
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5
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“**It is with no exagge......”
1 Star Review
Feb 06,2020
By:
'NP'
Feb 06,2020
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NW4
Lettings (as a Tenant)
Postcode: NW4
5
people found
this helpful
**
It is with no exaggeration that I say that even 1 star is far too generous to rate my overall experience with ** and in part Freshwater Property Management.
It is a constant struggle to get in touch with her as she seems to always be away ...
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5
people found
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1 Star Review
Oct 05,2019
By:
'SB'
Oct 05,2019
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NW4
Lettings (as a Tenant)
Postcode: NW4
2
people found
this helpful
Before having dealt with * we had an incredibly helpful agent who whenever i needed her would respond to emails and calls.
However, having to deal with * is becoming increasingly frustrating and difficult.
She does not respond to emails and when you call she is aggressive, ...
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2
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1 Star Review
Jun 19,2019
By:
'Daisy'
Jun 19,2019
Services: Property Management
Would you recommend?: No
Postcode: TQ1
Property Management
Postcode: TQ1
4
people found
this helpful
They own property to rent in St Marychurch road in Torquay Devon.
They rent out around 8 retail outlets, the problem is that there is no car park for these property's. Sainbury's has parking for 8 only. This area is now being used as a general car ...
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Comment on agent fees
I have no idea.
4
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1 Star Review
May 09,2019
By:
'scammed'
May 09,2019
Services: They manage our building
Sold price: £258
Would you recommend?: No
Postcode: NW11
They manage our building
Sold price: £258
Postcode: NW11
5
people found
this helpful
FIRE HAZARD IN THIS BUILDING AND SQUATTERS !!
next Grenfell tower ?? - criminal negligence ?
If you want to collaborate contact me on: [email protected]
They did "major external works" in 2014, and charged us £305k for work, £49k for professional services, 7000 managing fees (or mismanagement fees).
...
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Comment on agent fees
Extremely bad
5
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“Rude unprofessional and inexperienced...”
1 Star Review
Jan 06,2019
By:
'Berish'
Jan 06,2019
Services: Lettings (as a Landlord)
Sold price: £240000
Would you recommend?: No
Postcode: N16
Lettings (as a Landlord)
Sold price: £240000
Postcode: N16
6
people found
this helpful
Maureen is the rudest property manager i have ever come across. From my first conversation with her it is obvious she is inexperienced in her field. I work for a pm company too and she is an example of why our industry is falling rapidly ...
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Comment on agent fees
Terrible
6
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“Hi, I have been 7 years with freshwater and I never ......”
5 Star Review
Mar 09,2018
By:
'Djazia'
Mar 09,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E10
Lettings (as a Tenant)
Postcode: E10
2
people found
this helpful
Hi, I have been 7 years with freshwater and I never had any problems.i did move house one month ago with the help of Maureen Arthur I moved in one week to a very nice flat fully refurbished with new carpet new kitchen a nice ...
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Comment on agent fees
Good
2
people found
this helpful
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“I have e mailed Jemma Berry now 5 times. She never ......”
1 Star Review
Dec 06,2017
By:
'Terence'
Dec 06,2017
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: N20
Lettings (as a Tenant)
Postcode: N20
8
people found
this helpful
I have e mailed Jemma Berry now 5 times. She never replies and apart from her rudeness, I find it so unprofessional and not acceptable in business in 2017.
I am a superb leaseholder of Freshwatee for 20 years, always looking after their properties and general being....
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8
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“I've been with Freshwater for the last 3 years. We have ......”
5 Star Review
Mar 29,2017
By:
'Miro'
Mar 29,2017
Services: They manage our building
Would you recommend?: Yes
Postcode: E107
They manage our building
Postcode: E107
1
people found
this helpful
I've been with Freshwater for the last 3 years. We have had few problems in the property and they were always fixed professionally and in a timely manner. Maureen is very friendly and helpful - a pleasure to deal with. I'm happy tenant with best landlords ...
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1
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“I have been a Tennant with freshwater for the last 7 ......”
4 Star Review
Mar 22,2017
By:
'miss'
Mar 22,2017
Services: Lettings (as a Tenant)
Rent PCM: £975
Would you recommend?: Yes
Postcode: E10
Lettings (as a Tenant)
Rent PCM: £975
Postcode: E10
2
people found
this helpful
I have been a Tennant with freshwater for the last 7 yrs we had damp in the back room a crumbling wall in front room needed new windows front and back door. Since Maureen started I did one phone call to her telling her the problems ...
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2
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“This agents are a joke! Constantly failed to address the ......”
1 Star Review
Jan 20,2017
By:
'Sandro'
Jan 20,2017
Services: Lettings (as a Tenant)
Rent PCM: £985
Would you recommend?: No
Postcode: IG10
Lettings (as a Tenant)
Rent PCM: £985
Postcode: IG10
10
people found
this helpful
This agents are a joke! Constantly failed to address the issues in our rented flat, avoided our requests and questions, mould and damp never dealt with properly for over 5 years now, they employ the cheapest builders around and it shows, pictures available on request! The ...
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Comment on agent fees
They take your money, promptly. They are hard to contact, take long time to reply, switching people around so you always deal with someone new that needs to be told everything over and over again until you give up.
10
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“Terrible in every aspect. Tried to contact them and had ......”
1 Star Review
Jun 05,2015
By:
'Angry'
Jun 05,2015
Services: Lettings (as a Tenant)
Rent PCM: £1000
Would you recommend?: No
Postcode: IG10
Lettings (as a Tenant)
Rent PCM: £1000
Postcode: IG10
10
people found
this helpful
Terrible in every aspect. Tried to contact them and had to wait 3 weeks for a reply, no out of office message, nothing. They deal with the cheapest contractors/cowboys they can get hold of.
Sent contractors from CITYVIEW MANAGEMENT without appointment or any contact, entered ...
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What agent could do to change your mind?
Very little really. Incompetent, irresponsible, nasty people.
Attached Filesnbsp;
10
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“I totally agree with all the comments on here. For ......”
1 Star Review
May 30,2013
By:
'hof100'
May 30,2013
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: NW4
Lettings (as a Landlord)
Postcode: NW4
19
people found
this helpful
I totally agree with all the comments on here. For years leaseholders at Burnham Court, Brent Street, Hendon were ripped off by Freshwater and got zero maintenance in return. As a result, someone fell through our fire escape stairs and was quite seriously injured. Freshwater ...
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19
people found
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“We were shown the house by an agent from Spencers ......”
1 Star Review
Mar 22,2012
By:
'sanmon999'
Mar 22,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
11
people found
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We were shown the house by an agent from Spencers in Woodford Green who didn't even take us to the garden. The house was still undergoing major works but assured it would be ready by moving in day (in 5 days time). When we moved in ...
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What agent could do to change your mind?
they should provide a finished property where you can actually live in, not in a shelter fixed by cheap, dubious and amateur contractors whose only aim is to finish quickly using the cheapest materials around. totally painful!
Attached Filesnbsp;
11
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“Our block was managed by Freshwater from the 1960s onwards. ......”
1 Star Review
Feb 23,2012
By:
'WornoutLeaseholder'
Feb 23,2012
Services: They manage our building
Would you recommend?: No
Postcode:
They manage our building
Postcode:
24
people found
this helpful
Our block was managed by Freshwater from the 1960s onwards. The block was left in an awful state of disrepair until around 2001 (just after I bought my flat) and they started to do remedial works for which they overspecified, overcharged, wangled contracts with their usual ...
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24
people found
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“This is the worst company! Please check the freeholder before ......”
1 Star Review
Jan 21,2012
By:
'Katy'
Jan 21,2012
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode:
Sales (as a Buyer)
Postcode:
12
people found
this helpful
This is the worst company! Please check the freeholder before you buy a property! They are so rude, wont do anything if you have a problem!
Cant wait to sell my flat and buy a new one, but not with them!
Hate them sooooooooo much!...
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12
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“Freshwater consistently invoice for non existent services. They say work ......”
1 Star Review
Oct 02,2011
By:
'PEB'
Oct 02,2011
Services: They manage our estate
Would you recommend?: No
Postcode:
They manage our estate
Postcode:
14
people found
this helpful
Freshwater consistently invoice for non existent services. They say work is done when it is not. They charge extortionate prices for work that is carried out. They never respond to letters/ phone calls / emails.
It is impossible to resolve queries, dispute charges or discuss bad ...
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14
people found
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“Does this mean they may go bust?http://www.companycheck.......”
1 Star Review
Aug 16,2011
By:
'concerned'
Aug 16,2011
Services: They manage our building
Would you recommend?: No
Postcode:
They manage our building
Postcode:
4
people found
this helpful
Does this mean they may go bust?
http://www.companycheck.co.uk/company/00891786...
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4
people found
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“I have a long lease where they are freeholders. Over ......”
1 Star Review
Jul 12,2011
By:
'Veronica'
Jul 12,2011
Services: They manage our building
Would you recommend?: No
Postcode:
They manage our building
Postcode:
9
people found
this helpful
I have a long lease where they are freeholders. Over the years some works were carried out to the block, which were usually very badly executed and some even appeared completely unnecessary. However, the block fell into disrepair and eventually major works were carried out, ...
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9
people found
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